Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 68 av 169 recensioner" "
10 - Fantastiskt
68
8 - Bra i betyg. 69 av 169 recensioner" "
8 - Bra
69
6 - Okej i betyg. 16 av 169 recensioner" "
6 - Okej
16
4 - Dåligt i betyg. 10 av 169 recensioner" "
4 - Dåligt
10
2 - Väldigt dåligt i betyg. 6 av 169 recensioner" "
2 - Väldigt dåligt
6
8,8/10
Renlighet
8,4/10
Personal och service
8,2/10
Bekvämligheter
8,4/10
Boendets skick och faciliteter
8,6/10
Hållbarhet
Recensioner
10/10 Fantastiskt
Anders
17 dec. 2022
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Anders
Bodde här 3 nätter i december 2022
Svar från Pacentia 19 dec. 2022
Dear Anders. Thank you for taking the time to review your stay with us, we really appreciate the lovely feedback. We hope to welcome you back real soon and hope you have a lovey festive holiday and New Years.Kind RegardsReservations
8/10 Bra
Anne
21 dec. 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Anne
Bodde här 1 natt i december 2019
Svar från Leonie Herd 31 dec. 2019
Good Day A warm Paxton welcome to you as our guest and thank you so much for this review. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We are delighted to know that our staffs smiles and brilliant service has made such a impact on your stay with us. Our aim is to make you feel as special as possible. We hope to see you at Paxton Hotel again soon! Kind Regards Paxton Hotel
10/10 Fantastiskt
Joachim
17 apr. 2018
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bekvämt och bra hotell nära Summerstrand
Riktigt fräscht hotell i utkanten av Summerstrand. Fantastisk service, gratis parkering, utmärkt frukostbuffé, bra Wi-Fi och helt ok rum. Enda minuset att luftkonditioneringen i rummet endast hade två lägen och lät lite väl mycket. Dessutom är utsikten mot hamnen inte den allra vackraste. Skulle ändå varmt rekommendera hotellet.
Joachim
Svar från Leonie 18 apr. 2018
Good Day
Thank you for your wonderful review and for choosing the Paxton Hotel. We are pleased to hear that our staff provided such memorable service and that they made an impact on you during your stay with us. We do hope to welcome you back soon!
Kind Regards
The Paxton Hotel Team
10/10 Fantastiskt
Verifierad resenär
4 apr. 2016
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfekt start på vår resa ..
Vi blev uppgraderade till en svit som var jättefin.
Vi skulle gärna stannat några fler dagar om vi haft tid och kommer välja samma hotell om vi ska besöka Port Elizabeth igen
Verifierad resenär
8/10 Bra
Elisabeth
4 feb. 2015
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Elisabeth
Svar från Front Office 20 feb. 2015
Dear Guest
Thank you for your valued rating.
Kind regards,
8/10 Bra
Verifierad resenär
4 jan. 2015
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Snyggt. Men inget för familjen
Snyggt businesshotell men inget för barnfamiljen..
Verifierad resenär
Svar från Front Office 17 feb. 2015
Dear Guest
Thank you for your feedback.
Kind regards
8/10 Bra
Verifierad resenär
7 juli 2014
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Svar från Front Office 20 feb. 2015
Dear Guest
Thank you for your valued rating.
Kind regards,
10/10 Fantastiskt
Verifierad resenär
5 okt. 2013
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra övernattning i Port Elizabeth
Inte allra bästa läget om man är inriktad på stranden, men utmärkt för en övernattning på väg längs kusten. Helt ok utbud av restauranger i närheten. Nära från flygplatsen vilket var perfekt när vi landade på kvällen.
Verifierad resenär
4/10 Dåligt
Christina
14 feb. 2024
Christina
Bodde här 1 natt i februari 2024
Svar från The Paxton Team 1 mars 2024
Dear ChristinaThank you very much for spending your vacation at THE PAXTON HOTEL and taking the time to provide us with your review. We delighted by your feedback and also by the potential for improvement that you presented us. We have forwarded your experiences to the respective departments so these situations can be handled more professionally in the future. We are looking forward to welcoming you here in Port Elizabeth again soon. Kind regards,
10/10 Fantastiskt
Molelekoa
6 feb. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Molelekoa
Bodde här 4 nätter i januari 2024
Svar från The Paxton Team 8 feb. 2024
Dear MolelekoaAah what positive and kind feedback,we love how excited you are about the ecperience you had with us. We love welcoming guest back such as you and look forward to your next visit.Kindest Regards
8/10 Bra
Fabio
26 jan. 2024
Gillade: Renlighet, personal och service och rummets bekvämlighet
Fabio
Bodde här 2 nätter i januari 2024
Svar från Paxton Management Team 29 jan. 2024
Dear FabioThank you for the lovely response and review, we appreciate our guest taking an effort to provide us with feedback. We hope to welcome you back soonest. Regards
10/10 Fantastiskt
Kerri
26 jan. 2024
Kerri
Bodde här 3 nätter i januari 2024
Svar från The Management Team 29 jan. 2024
Dear KerriThank you for the lovely response and review, we appreciate our guest taking an effort to provide us with feedback. We hope to welcome you back soonest. Regards
4/10 Dåligt
Henrik
21 jan. 2024
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Værelse og service var ikke god
Aircondition duede ikke, vask var stoppet, døren havde svært ved at lukke og service var ikke god.
Henrik
Bodde här 1 natt i januari 2024
Svar från The Paxton Team 29 jan. 2024
Dear HenrikThank you very much for spending your vacation at THE PAXTON HOTEL and taking the time to provide us with your review. We delighted by your feedback and also by the potential for improvement that you presented us. We have forwarded your experiences to the respective departments so these situations can be handled more professionally in the future. We are looking forward to welcoming you here in Port Elizabeth again soon. Kind regards,
10/10 Fantastiskt
Verifierad resenär
Affärsresenär
13 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 1 natt i januari 2024
Svar från The Paxton Team 15 jan. 2024
Dear AnonymousSo sad that you gave us such a spectacular review but we cannot name you. But we thank you for taking the time to rate your overall stay with us, and that you had a lovely time within our hotel. We wish to welcome you back really soon.Kind Regards
8/10 Bra
Jorn
10 jan. 2024
Jorn
Bodde här 3 nätter i januari 2024
Svar från The Paxton Team 15 jan. 2024
Good Day JornDear JornWe appreciate the time you took to rate and review the services you received when you stayed with us. We hope to welcome you back soon.Kind Regards
10/10 Fantastiskt
Alan
9 jan. 2024
Alan
Bodde här 1 natt i januari 2024
Svar från The Paxton Team 15 jan. 2024
Dear AlanThank you for the amazing review, we appreciate the positive feedback.Regards
8/10 Bra
Lxg
8 jan. 2024
Lxg
Bodde här 2 nätter i januari 2024
Svar från The Paxton Team 9 jan. 2024
Dear LxgThank you for taking the time to review and rate your stay with us. We hope to welcome you back soon.
6/10 Okej
Nomfusi
7 jan. 2024
Nomfusi
Bodde här 2 nätter i december 2023
Svar från The Paxton Team 9 jan. 2024
Dear NomfusiThank you for the lovely review, we love kind words and hearing positive feedback. We hope to welcome you back soon.Kind Regards
10/10 Fantastiskt
Nomfusi
Reste med familjen
5 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
My family and I had an amazing time at the Paxton hotel. Very friendly staff
Nomfusi
Bodde här 3 nätter i december 2023
Svar från The Paxton Team 9 jan. 2024
Dear NomfusiThank you for the lovely review, we love to hear when our guest had the best stay with us and how the experience was from beginning to end. We happy to know that the Paxton Family looked after you so well and that you felt that love all throughout your stay, it really warms our hearts to hear this. We hope to welcome you back real soon to experience hospitality at its best.Kindest Regards
8/10 Bra
Phumlani
Reste med familjen
28 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Phumlani
Bodde här 2 nätter i december 2023
Svar från The Paxton Staff 8 jan. 2024
Dear PhumlaniThank you for the lovely review, we appreciate the time and effort taken to give us feedback. We happy to know that all amenities and the location lived up to your expectations. We hope to welcome you soon. Kind Regards
2/10 Väldigt dåligt
tanya
28 nov. 2023
tanya
Bodde här 1 natt i november 2023
Svar från The Paxton Management 8 jan. 2024
Good Day TanyaThank you very much for spending your vacation at THE PAXTON HOTEL and taking the time to provide us with your review. Thank you for the potential for improvement that you presented us.We just forwarded your experiences to the respective departments so these situations can be handled more professionally in the future.We look forward to welcoming you here in Port Elizabeth again soon.Kind regards,
8/10 Bra
Susanna
Reste med sin partner
14 nov. 2023
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Very clean and well situated.
Susanna
Bodde här 1 natt i november 2023
Svar från The Paxton Team 15 nov. 2023
Good Day SusanaThank you very much for spending your vacation at THE PAXTON HOTEL and taking the time to provide us with your review. We delighted by your great feedback and also by the potential for improvement that you presented us. We forwarded your experiences to the respective departments and we looking forward to welcoming you here in Port Elizabeth again soon. Kind regards,
8/10 Bra
Laura
10 sep. 2023
Laura
Bodde här 1 natt i september 2023
Svar från The Paxton Team 12 sep. 2023
Dear LauraA warm Paxton welcome to you as our guest and thank you so much for this review. We always appreciate hearing feedback about the experience that we provide. Our aim is to make you feel as special as possible while staying with us thus ensuring great value for money. We hope to see you at Paxton Hotel again soon!Kind Regards
10/10 Fantastiskt
Lizelle
5 sep. 2023
Lizelle
Bodde här 1 natt i september 2023
Svar från The Paxton Team 12 sep. 2023
Dear LizelleA warm Paxton welcome to you as our guest and thank you so much for this review. We always appreciate hearing feedback about the experience that we provide. Our aim is to make you feel as special as possible while staying with us thus ensuring great value for money. We hope to see you at Paxton Hotel again soon!Kind Regards
2/10 Väldigt dåligt
Claire
15 aug. 2023
Claire
Bodde här 1 natt i augusti 2023
Svar från The Paxton Management 12 sep. 2023
Dear ClaireThank you for the review, as we do appreciate all our guest feedback, and always take to heart what their experience was while staying with us. Even though it is disheartening to have received a 3 star rating, we would like to understand and hear more of your concerns. Would you be so kind as to email us on revenue@paxton.co.za your contact details as we would love to get in touch with you and have a chat with you. Hope this is suitable and awaiting your reply in anticipation.Kindest Regards
6/10 Okej
NOMVUZO
23 juli 2023
NOMVUZO
Bodde här 2 nätter i juli 2023
Svar från The Paxton Team 17 aug. 2023
Dear NomvuzoThank you very much for spending your vacation at THE PAXTON HOTEL and taking the time to provide us with your review.We delighted by your great feedback and also by the potential for improvement that you presented us.We looking forward to welcoming you here in Port Elizabeth again soon.Kind regards,
10/10 Fantastiskt
Chelsea
5 juni 2023
Chelsea
Bodde här 1 natt i juni 2023
Svar från The Paxton Team 6 juni 2023
Dear ChelseaThank you so much for this lovely review we appreciate the feedback. We hope to welcome you back soon to experience exceptional hospitality.Kindest Regards
8/10 Bra
Shelley
3 juni 2023
Shelley
Bodde här 2 nätter i maj 2023
Svar från The Paxton Team 6 juni 2023
Dear ShelleyThank you for your lovely review, we always love hearing back from our guest. We happy to know that you enjoyed your stay and that you and we hope to welcome you back really soon.Regards
2/10 Väldigt dåligt
daniel
29 maj 2023
daniel
Bodde här 1 natt i maj 2023
Svar från The Paxton Guest Relations 22 juni 2023
Dear Danielthank you very much for spending your vacation at THE PAXTON HOTEL and taking the time to provide us with your review.I am delighted by your great feedback and also by the potential for improvement that you presented us.I just forwarded your experiences to the respective departments so these situations can be handled more professionally in the future.I am looking forward to welcoming you here in Port Elizabeth again soon.Kind regards,
2/10 Väldigt dåligt
Gracious
28 maj 2023
Gracious
Bodde här 2 nätter i maj 2023
Svar från The Paxton Team 6 juni 2023
Good DayThank you for taking the time to rate our services and we hope to welcome you back real soon.Regards
10/10 Fantastiskt
Mukarram
18 maj 2023
Mukarram
Bodde här 1 natt i maj 2023
Svar från The Paxton Team 6 juni 2023
Dear MukarramWow! thank you for this exceptionally wonderful review and feedback, we so appreciate knowing you had a lovely stay with us and we hope to welcome you back soon.Regards
8/10 Bra
Veliswa
9 maj 2023
Veliswa
Bodde här 1 natt i april 2023
Svar från The Paxton Team 10 maj 2023
Dear VeliswaThank you for this lovely review, we appreciate this amazing and kind commentary. We love hearing that our guest had a lovely stay and that we hope you will return soon.Kind Regards
8/10 Bra
Lesley
7 maj 2023
Lesley
Bodde här 3 nätter i maj 2023
Svar från The Paxton Team 9 maj 2023
Dearest LesleyThank you for this lovely review. We appreciate the lovely and kind review you put through. We hope to welcome you back soon.Kindest Regards
10/10 Fantastiskt
Jackie
17 apr. 2023
Jackie
Bodde här 3 nätter i april 2023
Svar från The Paxton Team 26 apr. 2023
Dear JackieThank you for the loveky review as we always value our guest feedback after their stay. We hope we will be able to welcome you back soon.Kind Regards
2/10 Väldigt dåligt
edouard
16 mars 2023
edouard
Bodde här 2 nätter i mars 2023
Svar från Reservations 22 mars 2023
Dear EdouardThank you for the review, we appreciate guest taking time to review service received. Even though it is disheartening to receive such a low score, we would love to know more. Please email us at revenue@paxton.co.za with your commentary and we will be in touch with you
10/10 Fantastiskt
Eric
21 feb. 2023
Eric
Bodde här 1 natt i februari 2023
Svar från The Paxton Team 23 feb. 2023
Good Morning EricThank you for the lovely review, we appreciate the time you took to do this review and give us positive feedback. We really hope tom welcome you back soon.
8/10 Bra
Robert
Affärsresenär, Reste med familjen
7 feb. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and easy in and out process. Staff very helpful.
Robert
Bodde här 2 nätter i januari 2023
Svar från The Paxton Team 7 feb. 2023
Dear Robert. Thank you so much for the lovely review, we really appreciate the time you took to rate our services upon your stay. We so appreciative of your kind words towards our staff and we happy to know that this made your stay great with us. We really hope to welcome you back real soon.
10/10 Fantastiskt
SUCCESS
18 jan. 2023
SUCCESS
Bodde här 1 natt i januari 2023
Svar från The Paxton Team 26 jan. 2023
Dear SuccessThank you for the lovely review, we do appreciate the time you took to give us feedback about your stay. we hope to welcome you back soon.
4/10 Dåligt
naor
Reste med familjen
29 dec. 2022
Gillade inte: Rummets bekvämlighet
naor
Bodde här 2 nätter i december 2022
Svar från Reservations 4 jan. 2023
Dear NaorThank you for taking the time to review your stay, we really appreciate the feedback. We hope to welcome you back soon.
10/10 Fantastiskt
Nadine
Reste med familj och småbarn
29 dec. 2022
Gillade: Renlighet, personal och service och bekvämligheter
Guter Service, reibungsloser Check-in,
Gute Möglichkeit um vor oder nach Abflug zu Übernachten.
Restaurant im Hotel mit kleiner Speisenauswahl
Nadine
Bodde här 1 natt i december 2022
Svar från Pacentia 29 dec. 2022
Dear NadineThank you for taking the time to rate your stay and the service you received. We always appreciate guest kind effort to give us their views on their stay , as this also helps us to improve on service delivery. We do hope that you will visit us very soon and that you may have a lovely festive seasons.
6/10 Okej
Mohammed Nazar
12 dec. 2022
Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Very warm , AC didn’t work
The room was very very warm, the AC didn’t work. Did not sleep well, very uncomfortable night. The hotel had not better room with AC for me.
I expected som action, but no thing.
Mohammed Nazar
Bodde här 1 natt i december 2022
Svar från Pacentia 13 dec. 2022
Dear Mohammed NazarThank you so much for the taking the time to review your stay, as we do appreciate the feedback as it helps us to improve in certain areas where their is issues. Although it is a disheartening and poor rating, we would like to apologies for any unsatisfactory service that you received during your stay with us. Let me first say that we completely understand and share your frustration. It has been trying times in our country and in our city with load shedding and water restrictions. f on a very hot day you could not get it to cool down the room adequately. However, please note that it is imperative on especially hot days the windows are kept closed when air-condition is in use. It will otherwise take longer to cool down, if at all. We presume what might have happened during your stay, as you mentioned in your review, that load shedding did impact the air-conditions not working properly. This would unfortunately affect the air-conditions , as we cannot run them off our generator during the hours of outages, therefore the reception desk was correct to inform you air-condition is impacted severely during this period and very limited. We are very sad that this might, from time to time, affect the convenience of our guest's and we do really hope that load shedding will be a part of the past. But unfortunately its wishful thinking, as it also incurs a big cost to the overall running of a hotel, cost's we try not to roll over on our guest and shoulder ourselves. Furthermore you might be pleased to hear that we are looking into upgrading our air-condition systems but unfortunately due to Covid-19, capital expenditure, as previously mentioned, had to be put on hold. But we do value your input and take it seriously and will certainly do our best to upgrade as soon as possible. because we do pride ourselves on taking guest complaints to heart and this will ensure excellent service is always key to a returning guest. Hopefully by that time we will have rectified and resolved majority of the points you raised, ensuring you have an amazing experience. Hopefully our explanations has been satisfactory and put you at ease, if you have any other problems, issues or suggestions please feel free to pop us an email at revenue@paxton.co.za.Kindest RegardsThe Paxton Team
8/10 Bra
Verifierad resenär
Affärsresenär
22 okt. 2022
Gillade: Renlighet och rummets bekvämlighet
Verifierad resenär
Bodde här 2 nätter i oktober 2022
Svar från Pacentia 24 okt. 2022
Dear Mr SeedatThank you for the lovely review, we appreciate it so much. We wish to welcome you back soon.
10/10 Fantastiskt
MR
Affärsresenär
20 okt. 2022
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
MR
Bodde här 1 natt i oktober 2022
Svar från Pacentia-Revenue Manager 20 okt. 2022
Dear Mr SteenkampWe so appreciative of you taking the time to rate our services. We so happy to hear that you had a wonderful stay on your recent visit. Hope to welcome you back very soon.
8/10 Bra
Alwyn Francois
Reste i grupp
11 sep. 2022
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Alwyn Francois
Bodde här 3 nätter i september 2022
Svar från Pacentia 12 sep. 2022
Good Day AlwynThank you for taking the time to review and provide feedback on our services that you received while here. We really appreciate it and we hope to welcome you back soon.RegardsReservations
10/10 Fantastiskt
Steven
Reste med familj och småbarn
5 sep. 2022
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great little hotel.
Steven
Bodde här 2 nätter i september 2022
Svar från Pacentia 5 sep. 2022
Good Day StevenThank you so much for rating our service and loving the hotel ambience and location. We always appreciate kind reviews from our guest . We look forward to welcoming you back soon.Regards
10/10 Fantastiskt
Yitzchok
16 aug. 2022
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Yitzchok
Bodde här 2 nätter i augusti 2022
10/10 Fantastiskt
Rumaisa
Affärsresenär
25 aug. 2020
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Awesome
Overall good stay
Good location
Ladies at reception where exceptional as well as the other friendly staff
Will definitely stay here again
Rumaisa
Bodde här 1 natt i augusti 2020
Svar från Leonie 26 sep. 2020
Good Day
A warm Paxton welcome to you as our guest and thank you so much for this review. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. Our aim is to make you feel as special as possible. We hope to see you at Paxton Hotel again soon!
Kind Regards Paxton Hotel
4/10 Dåligt
Verifierad resenär
Reste i grupp
12 mars 2020
Gillade inte: Personal och service och boendets skick och faciliteter
Disgusted in the level of service I received
Verifierad resenär
Bodde här 1 natt i mars 2020
Svar från Leonie Herd 17 mars 2020
Good Day
We appreciate all feedback from our guests and we are really sorry that you did not have the proper Paxton experience. Please could you get into contact with me hen we can discuss what the problems was revenue@paxton.co.za my name is Leonie
8/10 Bra
Keith
Affärsresenär
2 mars 2020
Gillade: Renlighet, personal och service och rummets bekvämlighet
Dangerous shower
Well positioned on the beach front, comfortable room with sea view.
Only gripe is that the shower door opened inwards and when you close it, it scoops all the water onto the bathroom floor.
Is it legal to have a shower door opening inwards??
Keith
Bodde här 1 natt i februari 2020
Svar från Leonie Herd 17 mars 2020
Good Morning Keith
Thank you so much for this valuable feedback. We really appreciate that you took the time to let us know. Your shower doors does open to the outside of the shower not inwards there must have been something wrong with your rooms shower door. We will investigate immediately as to what happened. Thank you once again and hope to see you soon.
Regards
The Paxton Hotel
4/10 Dåligt
Heather, London
Reste med sin partner
7 feb. 2020
Gillade: Renlighet, personal och service och bekvämligheter
Room was good size but was run down and outdated. It also was positioned on what seemed more like an industrial estate and not as described as advertised. Was quite disappointed with it given the price we paid.
Heather
Bodde här 1 natt i februari 2020
Svar från Leonie Herd 24 feb. 2020
Good Day
A warm Paxton welcome to you as our guest and thank you so much for this review. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We are delighted to know that our staffs smiles and brilliant service has made such a impact on your stay with us. Our aim is to make you feel as special as possible.
We hope to see you at Paxton Hotel again soon!
Kind Regards Paxton Hotel