Utomhuspool, parasoller och solstolar
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Recensioner av Servatur Sun's Gardens

3.5 out of 5
Servatur Sun's Gardens
Calle Virgo, 2, Maspalomas, San Bartolome de Tirajana, Gran Canaria

Recensioner

6,4
10 - Fantastiskt i betyg. 7 av 37 recensioner" "
8 - Bra i betyg. 11 av 37 recensioner" "
6 - Okej i betyg. 8 av 37 recensioner" "
4 - Dåligt i betyg. 6 av 37 recensioner" "
2 - Väldigt dåligt i betyg. 5 av 37 recensioner" "

6,6/10

Renlighet

6,6/10

Personal och service

5,2/10

Boendets skick och faciliteter

Recensioner

2/10 Väldigt dåligt

Gunnar

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trisst hotell
Hotellets sängar var obekväma, kuddarna stenhårda. Rummet låg nära trafikerad led med avgaser. Ett hotell jag inte rekommenderar.
Bodde här 5 nätter i januari 2018
Svar från Servatur Suns Gardens 12 feb. 2018
Dear Trisst hotell, Thank you for taking the time to write a review and I´m so sorry that your experience with us last week was disappointing. We take all guest feedback very seriously and we are constantly improving all aspects of our service and facilities. I reiterate my apologies and thank you for allowing us to continue improving. Best regards Servatur Suns Gardens

10/10 Fantastiskt

Verifierad resenär

Trevligt familjärt litet hotell. Lugnt och fridfullt.
Bodde här 10 nätter i december 2017
Svar från Servatur Suns Gardens 22 jan. 2018
Dear Guest, The entire Servatur Suns Gardens team thanks you for taking the time for giving us such a nice feedback. We are pleased to know that you enjoyed your stay with us last week. We will continue working in the same way in order to try to meet the expectations of our guests. Thank you as well for the nice scores for our facilities and Services. It would be our pleasure to have you at Servatur Suns Gardens again. Best regards Servatur Suns Gardens

8/10 Bra

Juan Tomas

Gillade: Rummets bekvämlighet
Okej bungalow
No gratis wifi och poolen var stängd under mitt besök.

8/10 Bra

Jana

Gillade: Renlighet och personal och service
Bodde här 2 nätter i september 2018

10/10 Fantastiskt

dominique

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i maj 2018
Svar från Servatur Barbados 6 juni 2018
Dear Mominique, Servatur Barbados entire Team thanks you for giving such a nice feedback: Top 10! We work for our guests doing our best to give you a great experience and we will continue working along the same line to reach such fantastic scores. It will be a pleasure to welcome you back soon at Servatur Barbados . Best Regards, Servatur Barbados

10/10 Fantastiskt

Hayley

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Typical canarian gem
Friendly staff, quiet location yet clean apartments, even though didn’t go in it pool has a Perspex guard around it so great if little kids in party. Typical canarian apartments and great value for money
Svar från Servatur Suns Gardens 1 maj 2018
Dear Hayley, The entire Servatur Suns Gardens team thanks you for taking the time for giving us such a nice feedback. We are pleased to know that you enjoyed your stay with us last week. We will continue working in the same way in order to try to meet the expectations of our guests. Thank you as well for the nice scores for our facilities and Servicies. t would be our pleasure to have you at Servatur Suns Gardens again. Best regards Servatur Suns Gardens

6/10 Okej

Marja ja Kari, Espoo

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Suosittelen, muistuttaen kuitenkin, että hotelli vaatimaton ja jos haluaa pääasiassa nukkumispaikan; sekä viettää loman muissa puitteissa, esim. maastossa. Nykypäivää vastaisi varustelluissa esim. kahvinkeitin, ajanmukainen tv ( rätisi ja paukahteli, vaarallinen??!!). Myös nettiyhteys voisi olla valmiina!! Tyytyväisyyttä lisäsi hyvä siivous ja puhtaat liinavaatteet, ym.. suhteellisen rauhallinen ympäristö ja siitä helppo lähteä esim. pyöräilyreiteille!!
Bodde här 11 nätter i mars 2018
Svar från Servatur Suns Gardens 2 apr. 2018
Dear Marja, Thank you for commenting your holidays. Your feedback is very important for us. Please, accept our most sincere apologies for not having reached your expectations this holidays. We have taken note of all of your comments to improve our facilities and services. are at your disposal and would love to have the chance to welcome you in the future, so you can see we really do look after our guest’s satisfaction. Kind regards, Servatur Suns Gardens

8/10 Bra

Alessandro

Gillade: Renlighet och personal och service
Bodde här 7 nätter i februari 2018
Svar från Servatur Suns Gardens 2 apr. 2018
Dear Alessdro We want to thank you for your decision to have chosen Servatur Servatur Suns Gardens for your stay and share your experience. The kindness and good work of all our employees are some of the characteristics that most of us pride. Our staff is always willing to help our clients and contribute to enjoy the vacation they deserve. We hope to welcome you once again at Servatur Suns Gardens Best regards Servatur Suns Gardens

8/10 Bra

Esko

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Edullinen paikka
Hinta-laatusuhde on hyvä. Ilmainen wi-fi olisi hyvä. Siisti, mutta kulunut huoneisto. Sijainti on rauhallinen. Siivous oli hyvä ja palvelu ystävällistä.
Bodde här 6 nätter i januari 2018
Svar från Servatur Suns Gardens 12 feb. 2018
Dear Edullinen Paikka, We want to thank you for your decision to have chosen Servatur Servatur Suns Gardens for your stay and share your experience. The kindness and good work of all our employees are some of the characteristics that most of us pride. Our staff is always willing to help our clients and contribute to enjoy the vacation they deserve. We welcome all the comments you have made to us. We have taken note of each one. The advice of our clients is the only way that allows us to improve day by day. We hope to welcome you once again at Servatur Suns Gardens regards Servatur Suns Gardens

2/10 Väldigt dåligt

sig. , toscana

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I depliant erano belli probabilmente di 25 anni fa
TV a pag. e vecchia, Wi-Fi a pag. Phone x capelli non c'era, shampo neanche. Sono rimasti i ricordi dalla costruzione e sanza manutenzioni o migliorie. Veramente deplorevole
Bodde här 7 nätter i januari 2018
Svar från Servatur Suns Gardens 29 jan. 2018
Dear Jan Thank you for taking the time to write a review about your holiday experience. Servatur suns Gardens Staff and location are nicely valued within our guests, so we thank you very much for standing this out as well. We apologize for not having reached your expectations, especially during Christmas time. Be sure we take you feedback very seriously and thanks to your commentaries we are constantly improving all aspects of our service and facilities. Thank you once again for your feedback and we hope we have the chance to welcome you again in Servatur Suns Gardens to be able to give you a memorable experience Best Regards, Servatur suns Gardens

6/10 Okej

Roberto , Timmins

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Hotel close to Downtown
Hotel is good for the price it charges. However some changes are required. 1) The furniture and fixtures of the apartment are very old. They need to be updated. 2) The cleaning of the apartments can be improved if instead of wasting time talking on the cell phone, the staff spent more time actually performing the cleaning. I spent 1 month in the hotel, the bed linen was changed only 3 times. One of the times I had to ask for. The bedspreads were removed for washing the first week and only returned in the last week. PLEASE, Bath towels need to be changed at least 2 times a week. And it needs to be cleaned under the bed, just like under the other furniture. The impression I have is that the cleanliness made is only for customers noticing that they had room service, when in fact they had not. 3) The pool can be cleaned at least once a month, throughout the period I stayed in the hotel I could not get into the pool any time because the water was dirty. PLEASE CLEAN THE SWIMMING POOL. 4) What bothered me the most is that on the website EXPEDIA says that each room has a washer and dryer machine. Well they DON'T . I took a few clothes thinking of enjoying this trip better, and I had to spend a lot of time washing clothes in my hand and buying more clothes, since the hotel does not have the machines as mentioned on the website and the price of laundry is expensive. Despite these details, the location is good. Only 30 min walking distance to downtown & Dunas.
Bodde här 28 nätter i december 2017
Svar från Servatur Suns Gardens 22 jan. 2018
Dear Roberto,We are very grateful with you for taking the time to share with other travellers your experience at Servatur Suns Gardens Thank you very much for letting us know your opinion and suggestions. It is very important for us to keep improving our services and please be sure we have already taken measures regarding your comments. We thank you to let us know concretely the points to improve within the apartment; your opinion is very important and will be very useful to take action for improvement. From Gran Canaria we wish you all the best and remind you it would be a pleasure to welcome you back again in Also we would like to apologize for not having achieved your expectations in others aspects in our establishment. Best regards, Servatur Suns Gardens

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nochmal? Unter keinen Umständen!
Selten so schlecht gewohnt. Laut, dreckig, lieblos und runtergekommen. Dazu der Autobahnzubringer nur 50m von der Terrasse entfernt. Länger als ein Tag wäre ein Alptraum. TV unzumutbar, nur Eurosport deutschsprachig.
Svar från Servatur Suns Gardens 4 juni 2018
Dear guest, Thank you very much for letting us know your opinion. It is very important for us to keep improving our services and please be sure we have already taken measures regarding your comments. We apologize for not having reached your expectations , be sure we take your feedback very seriously and thanks to your commentaries we are constantly improving all aspects of our service and facilities. It would be our pleasure to have you at Servatur Suns Gardens again. Best regards Servatur Suns Gardens

6/10 Okej

Egil

Gillade: Renlighet
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 28 nätter i november 2017
Dear Egil Thank you for choosing Servatur Suns Gardens to spend your holidays in and thank you for taking the time to share your experience with other travelers. We apologize for any inconvenience that impeded the full enjoyment of your holiday and we inform you that we have taken note of each one of your observations, in order to find solutions for them. We appreciate all your comments and we have taken notes of everything you have mentioned so we can take those into consideration in our followings improvements. All we do is aimed to reach our guests' satisfaction. If you are interested in coming back to the wonderful island of Gran Canaria, It will be a pleasure to welcome you Servatur Suns Gardens

8/10 Bra

Charlotte W

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Super ferie
Alt i alt et dejligt ophold og godt hotel
Bodde här 7 nätter i november 2017
Dear Charlotte W We are very happy that you liked your holidays. Thank you very much for your excellent rating and for the time you spent sharing your opinion about your stay at Servatur Suns Gardens .The most important from us is to know, that you enjoyed your holidays with us. It would be our pleasure to have you at Servatur Suns Gardens again. Best regards Servatur Suns Gardens

2/10 Väldigt dåligt

Omar

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Gran Mier....
El estado es lamentable, la recepción llena de polvo y desordenada al lado el “bar picina” sucio lleno el suelo de aceite las freidoras llenas de grasa, las habitaciones dan pena viejas sucias con arañas en la pared y hormigas por todas partes. El señor de la recepción es un antipático que prefiere hablar al teléfono con alguien antes de antenderte.
Bodde här 1 natt i oktober 2017

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Recomendamos
Apartamento bonitinho, atendimento da recepção muito engraçado. Nada típico, mas cuidadosos e simpáticos. A cama era ruim. Não tem ar condicionado
Bodde här 4 nätter i september 2017

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mas bien mala nota
Nada que destacar, bungalow viejo, y muy poco mantenimiento, el trato muy seco, obligación de llevar una pulsera que luego nadie controla; television solo tres canales me he enterado después que había que pagar para ver los demás (que son gratis para todo el mundo), y el wifi también de pago.
Bodde här 6 nätter i september 2017

8/10 Bra

Mari Carmen

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
El apartamento está bien. Los muebles son un poco viejos, pero aún así, las camas son cómodas y está todo limpio. La piscina bien, un poco fea la valla que tiene alrededor, pero es por la seguridad de los niños. En recepción todo correcto.
Bodde här 3 nätter i september 2017

10/10 Fantastiskt

Dolores

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juni 2017

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Außen schön innen alt und nicht sauber.
Das Apartment sieht von außen sehr süß aus. Die Innenausstattung ist alt und nicht sauber. 1 mal am Tag kommt das housekeeping und putzt oberflächlich. Wir mussten für den WLAN zahlen wobei die Verbindung richtig schlecht war. Oft gab es Probleme bei der Verbindung.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Yliana

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Necesita renovación
El hotel necesita una renovación pero esta bien para el importe pagado.

8/10 Bra

Christian

Gillade: Renlighet
einfache aber gute Bungalowanlage
einfaches Bungalow-Hotel; gut, nett und kompetent geführt; ideal für Selbstverpfleger - soweit alles vorhanden für den kleinen Geldbeutel ...

8/10 Bra

Verifierad resenär

Gillade: Renlighet och personal och service

10/10 Fantastiskt

nicolas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Appartement sympa.
Établissement simple, petite structure idéal, voiture presque indispensable pour aller à la plage ou au centre ville.

6/10 Okej

Roger

Gillade: Renlighet och personal och service
Gillade inte: Rummets bekvämlighet
Ikke for barn...
Mest pensjonister... ikke oppvarmet basseng.... veldig hyggelig betjening.

4/10 Dåligt

Linas

Gillade: Renlighet
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not good
We were really siurprised when found old locked TV. Very uncomfortable beds.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

6/10 Okej

Patrick

Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
Back to the Stone Age
The staff done a great job honestly but it was not for me it's more suited to an older client .Also paying for internet in this day and age is a no go for me and why was the tv locked and also had to be paid for to watch it was that old I don't think it would turn on . The place is a dinasore and need to be brought up to date and please stop the penny pinching free internet and tv is standard in this day and age .sorry to be so blunt because the staff where great

6/10 Okej

Drew

Gillade inte: Personal och service och boendets skick och faciliteter
Basic but good
Excellent for value for money. Clean, but very basic. Depending on price I would stay again.

6/10 Okej

Verifierad resenär

Muy presentable
Me pareció estupendo para el precio que pagué. Es verdad que me alojé dos noches por temas de trabajo, aunque no es para pasar unas vacaciones idílicas

4/10 Dåligt

jonh, o

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Apartamento viejo
Sucio mal cuidados lleno de humedades desgastado telasarañas pelos en todos sitios la limpieza brilla por su ausencia NO lo recomiendo

4/10 Dåligt

Eric, Beersel

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bof mais à un bon prix
Effectivement l'hôtel mérite d'avoir une étoile. Même si les chambres duplex sont assez grand je les trouve un peu limite pour trois personnes ou alors il faudra bien se serrer. Mais bon à ce prix là il ne faut pas s'attendre à mieux.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
sun's gardens
Fint ophold. Ganske ok forhold, men et hotel uden WiFi er ikke helt iorden. Sengene kunne de godt skifte ud. Ellers ingen beklagelser.

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Racistas
Te marcan como a ganado poniendole pulseras solo a los españoles para controlarlos, mucha verguenza no volvere jamas nii lo recomendare

4/10 Dåligt

Verifierad resenär

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Nothing special, but still ok
Location is nice, staff was nice and hot water was available all the time. Refrigerator was ok, TV was outdated, couch was uncomfortable and the bed was so and so. Anyways still good enough for me though outdated a bit here and there. I got what I paid for. There was a nice cheap restaurant around the corner in a hotel nearby with good service.