The staff was great but they need to upgrade and fix a lot of thing there. The view of the lake is not bad, but if you looked down from the second floor you can see where the hotel staff just throws things in a heap on the side of the hotel. In fact there were items blocking the fire escape route. The sink base in my bathroom was detached from the stand. The door look was jerry rigged and you can see where they used spray insulation to secure it. The room needs updating, its got a 80's vibe to it. The suspended ceiling is starting to discolor. You have to request maid service, which no one said anything about. They have the heat up to 900 degrees, and no way of turning it down. Shower head is positioned so low that you have to bend down to wash your hair. There are no screens in the window, and no way to lock the window, so watch the kids and anyone drunk. The rooms are clean and don't stink. You can hear the waves inside the room, which was cool. Staff was very friendly and talkative. At 150.00 a night which was the stated price on their website, I expected more. At 80-85 its worth it.