Boendeområde
Se tillgänglighet

Recensioner av Best Western Gold Country Inn

2.5 out of 5
Best Western Gold Country Inn
972 Sutton Way, Grass Valley, CA

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 328 av 1005 recensioner" "
8 - Bra i betyg. 362 av 1005 recensioner" "
6 - Okej i betyg. 175 av 1005 recensioner" "
4 - Dåligt i betyg. 81 av 1005 recensioner" "
2 - Väldigt dåligt i betyg. 59 av 1005 recensioner" "

8,0/10

Renlighet

8,2/10

Personal och service

7,6/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Personal och service och boendets skick och faciliteter
aket läkte vid regnet. en resväska blöt. inget .
Dålig. Behandling. Av Våt. a gäster

10/10 Fantastiskt

Tonja

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I have stayed at this hotel for work. It has been a great, clean, reasonable priced option as a place to return to each night. It is great to have the breakfasts included and available so early. Nice to have a bakery and grocery store across the street. I will continue to stay here when I am travelling for work in the area.
Bodde här 2 nätter i maj 2024

2/10 Väldigt dåligt

Jim

Gillade inte: Renlighet och personal och service
This is the hospitality industry. While the young man at the front desk was efficient, he seemed less than happy to see us checking in at 9:15pm. Once we found a parking a space (challenging), we found our room less then clean. The table between the beds had not been cleaned, guessing soda cans as when we cleaned it, it was sticky. The bathroom had hair, too personal to mention that required cleaning. Thankful for our sanitizing wipes. In the morning, discovered the shower had no curtain. Called the front desk to ask if it was a “fancy” shower that did not require a curtain. “No”. We were on a timeline to get to a memorial service. Called to follow up on our request, when maintenance came and installed the shower curtain. Upon our return that evening, again, finding parking was a challenge. In the morning, checking out, spoke with a clerk at the front desk and asked that a manager call us regarding our concerns. At $200.00/night, we at least expected a clean room and shower curtain. After a week without a return call, followed up again and still no call. Gold Country Inn, you are not a good representative of The Best Western brand, given our experience.
Bodde här 2 nätter i maj 2024
Svar från eddin 14 maj 2024
We're sory for the inconvenience that we may have caused you. We get great reviews from expedia.

10/10 Fantastiskt

Lisa

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Nice clean and quiet..
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Daniel, tollhouse

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place
Bodde här 1 natt i maj 2024

6/10 Okej

Fred

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
No hot water and no parking
Bodde här 1 natt i maj 2024

8/10 Bra

Tonja

Bodde här 2 nätter i maj 2024

8/10 Bra

James

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Mark

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Front desk was very polite & helpful
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Nicholas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay as always
Bodde här 3 nätter i april 2024

2/10 Väldigt dåligt

Raymond

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
W hen I shopped for hotels and prices your site said the price was 84.00. when I reserved the room it turned out to be 142.00. I have always liked expedia, but I don't expect to use it again.
Bodde här 1 natt i april 2024

8/10 Bra

Thomas

Reste med sin partner
Gillade: Renlighet och personal och service
Pool area looked aged and hot tub was out of service…parking was limited from construction workers having a party/ happy hour… however it did settle down to a quiet evening on my end…the breakfast was very generous and nicely coordinated…
Bodde här 1 natt i april 2024

8/10 Bra

RUBI

Gillade inte: Personal och service
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Susan

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room wasn’t ready until 420. Check in was 3:00. I had to go sit in my car for 1 hour and 20 minutes. It was horrible and I will NOT ! Go to another Best Western again. I will tell all my friends not to go to one either. Horrible place
Bodde här 1 natt i mars 2024

8/10 Bra

Kris

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Tabitha

10/10 Fantastiskt

Jamie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great for a nights stay when visiting family in the area. The breakfast was great
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Kenneth

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024

4/10 Dåligt

Linda

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We felt the complex was dated and our room had hair in bathroom and shower, glass rings on furniture so we chose not to eat their breakfast due to being worried about cleanliness. In addition, the clerk would not check us in 20 minutes before check in time without charging extra even though the room was ready so I sat in the lobby looking at her for 30 minutes. If this is BW policy I am not sure we will continue to book rooms there. We were totally disappointed.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Esther

Friendly receptionist
Bodde här 2 nätter i februari 2024

2/10 Väldigt dåligt

Cheryl

Gillade: Renlighet, personal och service och boendets skick och faciliteter

10/10 Fantastiskt

Chris

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
No problems
Very comfortable room
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

lana

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Susan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Recommend
Front desk was very responsive to requests for blankets, towels, taking trash away. I was here for 4 nights due to power outage in my area. It was quiet in my room, neighboring guests were quiet though this is a pet friendly motel. I was working all day online and had no issues or loud noises interrupting me. My room was clean, stocked with plenty of towels. The king bed was VERY comfortable!!! This is not a luxury hotel but basic amenities, cleanliness, staff responsiveness and friendliness were great. No complaints.
Bodde här 3 nätter i februari 2024

2/10 Väldigt dåligt

Brandi

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Did not stay here after I checked in
I never stayed here because it was extremely dirty . When I arrived they said i needed to wait 40 min , to get the room . i took pictures upon arrival and told them I didn’t want to stay there . The room looked like it had been living in and they just put new bedding sheets but there was hair in the drains , soap scum and the toilets and drawers were dirty . It was disgusting.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Christopher

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very Happy with my stay
For the last few months I was staying at a local motel, and everything was just okay. But the housekeeping on my last 3 visits were lacking. This time I tried Best Western, and I will be staying here from now on. By the way, I have stayed at Best Western motels all over California, and I have never had a bad experience.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Jessica, HOPLAND

Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Edith

Gillade: Renlighet och bekvämligheter
Bodde här 2 nätter i december 2023

8/10 Bra

Barbara

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I see a lot of mixed online reviews for this hotel, and I can honestly say we had a comfortable 4-night stay with our small dog. The first night we were placed in a less optimal room (on the back of the property, near the highway) but when we requested a room change we were placed in a more updated space with a better heater and bathroom. It made a world of difference, and I think this is why some people have great things to say about this property and others are less enthused. The breakfast was great! The entire staff was very friendly! It was very convenient, with lots of grass, for our dog. I would not hesitate to stay here again.
Bodde här 4 nätter i december 2023

4/10 Dåligt

Beth

Reste i grupp, Affärsresenär, Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Worst hotel I've stayed in for a very long time. Room was small and so shabby. Unpleasant smell of very strong Clorox when we came in. Sink and tub were clogged. Very thin blanket so I was cold at night. Outside of Hotel looks nothing like the photo. Bottom of bed was plywood not even covered. What I've seen at Best Western is that if you book through Expedia they treat you badly and give you the worst room available. The hotel was empty and they were not willing to move us to a better room saying they can't since we booked through Expedia. I'm staying at a la Quinta tonight and they had no problem giving me a better room.
Bodde här 1 natt i december 2023

4/10 Dåligt

James Michael

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Heater was very noisy and ran off and on every couple of minutes all night long.
Bodde här 1 natt i december 2023

6/10 Okej

Nicholas

Bodde här 3 nätter i december 2023

8/10 Bra

Lanette

Bodde här 1 natt i december 2023

6/10 Okej

Dinah

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet
It was good for average families with kids,but the small fridge is not cooling that much
Bodde här 2 nätter i december 2023

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Renlighet
It was just ok
Room was dirty and the cleaning supplies were still in the room. There were also spiders in the room with webs and everything
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Cathleen

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Inside door where lock is dirty
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Sarah

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Helen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
just what we needed
We stayed here while visiting Nevada City, and this Best Western was convenient for both towns. The free breakfast was excellent with a variety of choices of proteins. We also liked that there was a comfortable chair in the room with an ottoman!
Bodde här 1 natt i december 2023

4/10 Dåligt

kimberly

Reste i grupp, Reste med familjen
Gillade inte: Boendets skick och faciliteter
Only rooms available upstairs. Keys didn’t work first time. Had to make several trips. Very noisy all night long. Even police presence. Beds very uncomfortable. Looked like they hadn’t dusted in days. For the price it was a horrible night.
Bodde här 1 natt i december 2023

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

4/10 Dåligt

greg

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i november 2023

8/10 Bra

James

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Someone’s car alarm kept going off this is not the fault of the motel, but it did interrupt my sleep
Bodde här 1 natt i november 2023

8/10 Bra

Dan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lodging that does what is required. Nothing special.
Bodde här 3 nätter i november 2023

8/10 Bra

John

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Robert

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very convenient to many businesses Staff was great very comfortable rooms and bed
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Robert

Bodde här 1 natt i november 2023

2/10 Väldigt dåligt

Jennifer

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Jetted tub was dirty. Bed was dirty and itchy. Didn’t get any sleep. Canceled the second night of reservations
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Shannon

Bodde här 1 natt i november 2023

10/10 Fantastiskt

Cheri

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i november 2023