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Recensioner av Rodos Palace Hotel

5 out of 5
Rodos Palace Hotel
Trianton Avenue, Ixia, Rhodes, Rhodes Island

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 104 av 270 recensioner" "
8 - Bra i betyg. 67 av 270 recensioner" "
6 - Okej i betyg. 55 av 270 recensioner" "
4 - Dåligt i betyg. 27 av 270 recensioner" "
2 - Väldigt dåligt i betyg. 17 av 270 recensioner" "

8,0/10

Renlighet

7,6/10

Personal och service

8,0/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

6,8/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 14 nätter i juli 2023

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i juli 2022
Svar från Katerina Manoussaki Public Relations Manager 8 aug. 2022
Dear valued guest, Thank you for your rating! It is really rewarding to know that we managed to meet your expectations. Awaiting to welcome you back and create another beautiful experience for you. Best regards,

8/10 Bra

Daniel

Gillade: Boendets skick och faciliteter
Opolerad diamant
Bra överlag men det finns lite att jobba på, hissarna klarar inte att hantera antalet gäster och man får stå och vänta ganska länge ibland. Delar av hotellet är fortfarande inte renoverade. Bor man ovan våning 8 är allt superfräscht! (Vi bodde på 14 våningen) Överlag är det lite för mycket gäster och de känns inte som att hotellet kan hantera det till 100 %.
Bodde här 9 nätter i juli 2022
Svar från Katerina Manoussaki Public Relations Manager 1 aug. 2022
Dear Daniel,Thank you for this kind review, regarding your recent stay with us at Rodos Palace Hotel. We are happy to read that you overall had a very nice stay with us and that you enjoyed many aspects of the hotel. Your remarks have been appreciated. It was our pleasure having you with us and we are looking forward to welcome you back in the near future! Kind regards,

6/10 Okej

EB

Reste med sin partner
The old rooms are terrible with a smell of mold and very old and dated furniture. The newly renovated rooms are great tho and i assume their goal is to renovate all the rooms in the hotel. The restaurants are closing very early at 21.30 and you can't get normal food through roomservice after 23.00 which is terrible. The hotel charge you for everything and doesn't even provide bathrobes or free laundry. They are charging for sunbeds at the beach and they don't carry up your bag to the room when checking in. Overall i would say this is a 3-4 star hotel, not 5 star.
Bodde här 10 nätter i augusti 2019
Svar från Katerina Manoussaki Public Relations Manager 5 sep. 2019
Dear Mr/Mrs EB, Thank you for your feedback. We are surely not happy for not managing to exceed your expectations. Allow us to inform you that whilst our main restaurants are open from 19:00 to 21:30, for guests who prefer having late dinner or a snack, we operate 12 Nissia till 24:00, Lobby Bar till 02:00am and of course room service which is operated round the clock. With reference to your comments regarding bathrobes, they are provided depending on the services you have booked for. Moreover, as in all hotels, laundry service is not free but our rates are basis and symbolic. It is our hope to welcome you again and create a memorable stay for you as we do with hundrends guests of ours. With regards, Katerina Manoussaki Public Relations Manager

2/10 Väldigt dåligt

Verifierad resenär

Bodde här 6 nätter i juli 2019
Svar från Katerina Manoussaki Public Relations Manager 30 aug. 2019
Dear valued guest, Thank you for your feedback. Since we would like more information regarding your experience in our hotel, we are kindly asking you to contact us. Looking forward to hearing from you, Katerina Manoussaki Public Relations Manager

6/10 Okej

Kristoffer

Gillade: Renlighet och rummets bekvämlighet
Bodde här 5 nätter i juli 2019
Svar från Katerina Manoussaki Public Relations Manager 7 aug. 2019
Dear Mr Kristoffer, Many thanks for taking the time to post your rating. We are happy that our high standards of services and facilities were up to your liking. We look forward to welcoming you back again with our best attention and care! With kind regards, Katerina Manoussaki Public Relations Manager

10/10 Fantastiskt

Victoria

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Super nöjd, kommer tillbaka nästa sommar
Fantastisk mat, bra poolområden man kan välja om man vill vara där de är mer folk eller mer avlägset. Bra kommunikationer, enkelt att ta sig till stan. Hotellet super bra att de hjälper en boka taxi. Jätte fina rum.
Bodde här 7 nätter i juli 2019
Svar från Katerina Manoussaki Public Relations Manager 28 juli 2019
Dear Mrs Victoria, Warmest greetings from Rodos Palace team and sincere thanks for your feedback! Your kind words made all of us proud and are the best motivation to keep improving our facilities and services. We are very happy that you enjoyed so much our premises especially our location and dining options we offer!Your remarks have been appreciated! It would be our pleasure to welcome you back again and make your next stay with us even more memorable. With regards from Rodos island, Katerina Manoussaki Public Relations Manager

10/10 Fantastiskt

Therece

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Super
Fantastisk personal Rent Ok mat för att vara buffé, vi åt den dock endast 2ggr
Bodde här 4 nätter i juli 2019
Svar från Katerina Manoussaki Public Relations Manager 26 juli 2019
Dear Therese, We are absolutely delighted reading your feedback about your recent stay with us at Rodos Palace Hotel. We are happy that you enjoyed every aspect of your stay! On behalf of all our Rodos Palace Team, we would like to thank you for having selected our Hotel for your vacation and we all look forward to welcoming you again in the near future. With our sunny regards, Katerina Manoussaki Public Relations Manager

6/10 Okej

Verifierad resenär

Bodde här 10 nätter i juli 2019
Svar från Katerina Manoussaki Public Relations Manager 25 juli 2019
Dear valued guest, Thank you for taking the time to rate your stay with us. Allow us to express our sincere apologies for not meeting your expectations. We will be very happy if we could have the opportunity to welcome you again upon your next visit to Rhodos. With our best regards, Katerina Manoussaki Public Relations Manager

6/10 Okej

Damon

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet
Bodde här 14 nätter i juli 2019
Svar från Katerina Manoussaki Public Relations Manager 25 juli 2019
Dear valued guest, Thank you for taking the time to rate your stay with us. Allow us to express our sincere apologies for not meeting your expectations and enjoy your vacation in full. We will be very happy if we could have the opportunity to welcome you again upon your next visit to Rhodos and recreate your impression for our hotel. With our best regards, Katerina Manoussaki Public Relations Manager

6/10 Okej

Eddie, Bra läge

Gillade inte: Renlighet och boendets skick och faciliteter
Lever ej upp till 5 stjärnorna.
Förstår inte hur detta hotell har 5 stjärnor. Maten är ok men inte bra, hotellet är förfallet personalen (10% är bra) har tyvärr inte bra service känsla pga av dåligt ledarskap. Pool området ockuperas tydligen ofta av en speciell folkgrupp som sitter på upptagna solstolar men ändå bryr sig dem inte och det eftersom dem spenderar mycket pengar på hotellet som vi fick höra av dem 10% :en personal som är bra. Tydligen går allt att köpa för pengar. De e synd för hotellet går att få till ett riktigt grymt hotell men då måste man röra om ordentligt i grytan. Dem måste börja utbilda ledarskapet först. Brukar inte klaga men denna gång vart jag besviken.
Bodde här 7 nätter i juli 2019
Svar från Katerina Manoussaki Public Relations Manager 22 juli 2019
Dear valued guest, Thank you for your time to post your review regarding your stay in our Rodos Palace Hotel. Whilst we are happy that you enjoyed some aspects of your stay, we are quite disappointed to read that some inconveniences did not let you enjoy your holiday at maximum. As we always appreciate our guests’ feedback, we would like you to know that is our hope to welcome you back once again and serve you with our utmost care! With regards, Katerina Manoussaki Public Relations Manager

4/10 Dåligt

Alexandra

Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 7 nätter i juli 2019
Svar från Katerina Manoussaki Public Relations Manager 21 juli 2019
Dear Mrs Alexandra, We are really disappointed that there were certain aspects in our hotel that were not up to your expectations and indeed had an impact on your stay. Being our aim to fulfill to the best of our ability all our guests needs and requests, negative feedback, however constructive it may be, is always sad. We regret even more that we did not have the chance to improve your impressions while you were still in our Hotel. Please accept our sincere apologies for any inconvenience and we would like you to contact us giving us the opportunity to discuss all the issues in a detailed way. Yours sincerely, Katerina Manoussaki Public Relations Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i juli 2018
Svar från katerina manousaki 1 aug. 2018
Dear Valued Guest, Thank you for your amazing feedback! We are extremely happy that you enjoyed so much every aspect of your stay in our hotel. We have already transmitted your kind words to all our team members and we look forward to welcoming you soon again! With my best wishes, Katerina Manoussaki Public Relations Manager

6/10 Okej

I H Duncan

Reste i grupp
Gillade: Rummets bekvämlighet
Gillade inte: Renlighet
Room in need of refurbishment Breakfast could do better. Bed was comfortable
Bodde här 7 nätter i september 2023

6/10 Okej

Mary

Reste i grupp
Gillade: Rummets bekvämlighet
Gillade inte: Renlighet
Todos palace stay
Rooms badly in need of refurbishment. Breakfast was horrible so much so only went twice. Most staff friendly but a few serving in downstairs bar are unpleasant
Bodde här 7 nätter i september 2023

4/10 Dåligt

Sylvie

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
5 Sterne… alles nur geklaut? Aufgepasst!!! Hände weg von diesem Hotel. Wir reisen sehr viel, so ein schlechtea Hotel ist mir noch nie untergekommen. Glücklicherweise hatten wir nur mit Frühstück gebucht…. und dieses war unter aller S….. aufgelöster Puder für O-Saft, Apfelsaft usw. Total übersüsst. Rührei war auch nur Puder mit Wasser. Vom Reat nicht zu sprechen. Bei schönstem Wetter musste man innen essen, da keine Restaurantterrasse zur verfügung stand. Pool und Liegen einfach nur ekelhaft und nicht genug zur Verfügung. Wir waren 2 Mal in diesem Hotel, zum ersten und zum letzen Mal!!!!!!! :-(((((((
Bodde här 7 nätter i september 2023

4/10 Dåligt

Nurit

Bodde här 3 nätter i augusti 2023

8/10 Bra

Despina

Reste med familjen
Gillade: Personal och service och bekvämligheter
This is our 3rd stay at Rodos Palace. We have always stayed in a garden suite or a bungalow rather than the main hotel block. This year we stayed in a bungalow again. They are spacious and the grounds around the bungalows are well maintained. They are also very quiet. However, we have noticed that the bungalows have started to look 'tired' and could definitely benefit from a refurbishment. Although the main hotel pool is lovely, you cannot get a bed at the pool if you aren't up extremely early. This is despite a sign at the pool asking guests not to leave towels/belongings on beds prior to 10am and then returning to their rooms. The sign says belongings will be removed if this happens. Everyone ignores those signs and the hotel does not take any action. This is disappointing when you are looking for a sunbed and the vast majority are unoccupied at 10 with just a bottle of suncream or towel on them!
Bodde här 9 nätter i augusti 2023

8/10 Bra

Elias

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location
Bodde här 4 nätter i augusti 2023

10/10 Fantastiskt

Tsewi

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2023

4/10 Dåligt

GEORGE

Bodde här 2 nätter i augusti 2023

2/10 Väldigt dåligt

johnny

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
It was a complete disappointment, it did not fulfill any of our expectations, the people in the front desk were rude and have unclean rooms, they don’t clean the bathrooms, floors or change the bed sheets, all they bed sheets are always stained.
Bodde här 5 nätter i augusti 2023

2/10 Väldigt dåligt

GEORGE

Gillade inte: Renlighet
Bodde här 5 nätter i augusti 2023

10/10 Fantastiskt

elaine

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Old furniture but very good food nice view friendly staff , near the nicer beach in town I drive all over the iland the beach in front of the hotel is one of the best . Breakfast is very nice to
Bodde här 5 nätter i augusti 2023

6/10 Okej

Neetu

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
This is a lovely hotel but it could do with some maintenance. The staff were friendly, especially Dimitris. There were quite a few niggles in our room, like the AC could have been cooler, the shower kept over flooding, ants in the kitchen. The breakfast had variety but it was average. We had an amazing private pool in our block so felt relaxed. Overall, we didn’t allow these issues to get in the way. We had a wonderful break. The hotel really stepped up when the wildfires happened and provided food and shelter for all those affected. Hat off to them!
Bodde här 7 nätter i juli 2023

6/10 Okej

Georgian

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Definitely not a 5 star hotel. 3 at best.
Bodde här 5 nätter i juli 2023

8/10 Bra

Chris

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Sylvia

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i juli 2023

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet och personal och service
Bodde här 2 nätter i juli 2023

6/10 Okej

Tommy

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Bodde här 9 nätter i juli 2023

10/10 Fantastiskt

Dimitrios, woodside

Gillade: Renlighet
Bodde här 4 nätter i juli 2023

2/10 Väldigt dåligt

Marian

Reste med familj och småbarn, Reste i grupp
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Staff are so rude and unhelpful specially in the bars, drinks are so bad too and the bar attender at the teracce bar was so rude
Bodde här 3 nätter i juli 2023

6/10 Okej

Kangmoon, Madison

Gillade inte: Boendets skick och faciliteter
Old facilities
Bodde här 4 nätter i maj 2023

8/10 Bra

Tajima

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
it's nice!
Bodde här 4 nätter i maj 2023

6/10 Okej

Ei

Affärsresenär
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
シャワールームのドアがうち向きに開くようになっており、女性子供では取り残される可能性がある。
Bodde här 1 natt i april 2023

4/10 Dåligt

Morteza

Bodde här 5 nätter i mars 2023

10/10 Fantastiskt

Chantelle

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i mars 2023

6/10 Okej

Adele

Gillade: Renlighet och rummets bekvämlighet
Quick birthday break.
Very young slightly rowdie crowd staying there. Wasn't what we expected. Nice renovated room,clean and modern. Food in buffet restaurant was ok. Very warm weather, had to find a place away from the main pool as different people had music blaring from their speakers. Very reasonable quick break for my birthday. Shame no sun beds on the beach. Nice staff. Very out of season so the area was very quiet, no other hotels open. Many restaurants /shops were closed. Outside pool was freezing and the indoor pool wasn't in use. Plenty of sun beds out of season, probably wouldn't want to be there in summer. Have stayed at much better five star hotels. Definitely get sea view and premium room which has been renovated.
Sea view from our balcony.
Bodde här 4 nätter i mars 2023

4/10 Dåligt

Elnaz

Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service
Not worth the price or the stars
Upon arrival, we were checked in, no issue, no mention of additional charges, only the tourist tax. We then realised drinks not included with meals so we had to pay extra. There was no mention of an additional £15 charge per night. Overall, we ended up paying an additional approx £60 on top of our reservation fee. Not warned when checked in. Hotel is clean and beautiful but a lot of resources were closed. At the bar, you are pressurised to order drinks if you want to enjoy entertainment. Rooms are decent, modern and clean. Our toilet door would not open once closed. So we had to open the door from outside. The bathroom door would not close leaving a gap which the floor very slippery. The lights would randomly switch off and on at night which was scary at the beginning. There is a generator that runs early in the morning which is very very disturbing. No aircons in rooms. Only heater that is set to 27 (centrally). I would rate this hotel 3 or 4. I wouldn’t return to the hotel again. Definitely not worth the price. I was fooled by the pictures and the 5 star, but I didn’t get a 5 star service. What upsets me the most is that there were not honest about additional fees and surprised us on check out whilst taxi was waiting outside to take us back to the airport. I didn’t even have an opportunity to ask for an explanation or a chance to speak to a manager/supervisor.
Bodde här 2 nätter i mars 2023

8/10 Bra

Nyah

Reste i grupp
Bodde här 2 nätter i mars 2023

10/10 Fantastiskt

Makis

Bodde här 1 natt i mars 2023

6/10 Okej

Vincenzo

Gillade: Renlighet
Caotico e affollato
Albergo per famiglie numerose e di conseguenza poco adatto a chi ricerca privacy e tranquillità. A mio avviso non è da ritenersi un vero 5 stelle . Piscina interna da evitare per sovraffollamento.
Bodde här 4 nätter i augusti 2022

10/10 Fantastiskt

Benjamin

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2022

2/10 Väldigt dåligt

Jessica

Bodde här 7 nätter i augusti 2022
Svar från Katerina Manoussaki Public Relations Manager 26 aug. 2022
Dear Jessica, Thank you for your time to share your feedback with us. Allow us to express our disappointment for not meeting your expectations and for any inconvenience you have faced. As we cannot understand what exactly created such an impression and low rating regarding our hotel, we are kindly asking you to contact us for more information.It is our hope to welcome you back,Best regards,

8/10 Bra

Ossi

Bodde här 3 nätter i juli 2022
Svar från Katerina Manoussaki Public Relations Manager 5 aug. 2022
Dear Ossi, Thank you for your rating! We are happy that you enjoyed your holiday with us and that you left our Hotel with such a positive impression about our facilities and services. We all look forward to the honor of welcoming you back. With our best regards from sunny Rodos

8/10 Bra

Caroline

Bodde här 2 nätter i juli 2022
Svar från Katerina Manoussaki Public Relations Manager 1 aug. 2022
Dear Caroline, Thank you for your time to rate us! We are really happy that you have enjoyed your stay to our premises. It will be our pleasure to welcome you back and create another beautiful experience for you. Kind regards,

10/10 Fantastiskt

Morten

Bodde här 1 natt i juli 2022
Svar från Katerina Manoussaki Public Relations Manager 1 aug. 2022
Dear Morten, Thank you for your rating! It is really rewarding to know that we managed to meet yur expectations. Awaiting to welcome you back and create another beautiful experience for you. Best regards,

6/10 Okej

miles

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not what was expected
Disappointed that a five star rated hotel, offered only a buffet service dinner option. Not notified of this at check-in. Not made clear at booking time that hotel would be shared with all inclusive bookings! Standard of accommodation was superb.
Bodde här 2 nätter i april 2022
Svar från Katerina Manoussaki Public Relations Manager 1 aug. 2022
Dear Miles, Thank you for your feedback. We are happy that you enjoyed some aspects of your stay and at the same time quite concerned regarding dissatisfaction with restaurant options. We operate 6 dining halls, two main restaurants, "12 Nissia" our fine dining restaurant and 3 themed restaurants, "Meze" with Greek cuisine, "Bel Passo" for Italian tastes and "Alexander's food Trails" for multicultural flavors, all with a different cuisine, their own operational times and a specific number of tables. We really wish you had contacted us regarding your remarks as we would have assisted you in thw most efficient way in order to fullfill your expectations. We are looking forward to welcoming you back in the near future. Warm regards,

6/10 Okej

Jesse

Affärsresenär
Gillade inte: Personal och service och boendets skick och faciliteter
Not good
Wouldnt call it five star hotel. Reception people very rude, not saying hi hello or anything. During you speak to them they start to speak each others in the middle of your sentence. Hotel is quite old, and everything seems to be falling apart. Room is nice but bed feels like 80 century and keeps loud gringy noice if you move on bed. Breakfast was also from 80 century and nothing good to say about. Overall 3/10
Bodde här 2 nätter i oktober 2021
Svar från Katerina Manoussaki Public Relations Manager 1 aug. 2022
Dear Jesse, Thank you to for taking the time to post your feedback further to your stay with us. Referring to our team members, your comments were quite surprising for us especially since we have welcomed on our team many young well experienced and fully motivated members striving to provide a superior service experience to each customer. At the same time, we consider your comments about the Mediterranean food quite unfair since we proudly provide the best quality and variety of Rhodian cuisine. It is surprising that you did not find any food up to your preferences in any of our 6 dining halls. In any way, we hope you will give us another opportunity to offer you the holiday experience you deserve! With kind regards,

10/10 Fantastiskt

miro

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Really good location, ecellent service, everything close like old town and beach. restaurants and bars. only one thing was minus was aircone, it seasm it didnt cool down even make sounds.
Bodde här 1 natt i september 2021
Svar från Katerina Manoussaki Public Relations Manager 1 aug. 2022
Dear Miro, Thank you for this wonderful review regarding your stay at Rodos Palace Hotel. We are delighted to read you had a beautiful stay with us! All your amazing comments about our food, hotel facilities and staff have been appeciated. Thank you for your remarks which will are really constructive. Awaiting to welcome you back again. With best wishes,