Exteriör

Recensioner av Comfort Inn & Suites Greenwood near University

2.5 out of 5
Comfort Inn & Suites Greenwood near University
110 Birchtree Dr, Greenwood, SC

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 188 av 454 recensioner" "
8 - Bra i betyg. 137 av 454 recensioner" "
6 - Okej i betyg. 65 av 454 recensioner" "
4 - Dåligt i betyg. 28 av 454 recensioner" "
2 - Väldigt dåligt i betyg. 36 av 454 recensioner" "

8,0/10

Renlighet

8,6/10

Personal och service

7,6/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

8/10 Bra

Rachelle

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff at the Comfort Inn are very friendly. Rooms were clean. Breakfast was ok. I would stay there again.
Bodde här 1 natt i maj 2024
Svar från CC - Guest Relations Manager 7 maj 2024
Hi Rachelle! Thank you for taking the time to share your positive experience at our hotel. We're delighted to hear that you found our staff friendly, our rooms clean, and our breakfast satisfactory. Providing a comfortable and welcoming environment for our guests is our top priority, and we're pleased that we met your expectations in these areas. We appreciate your feedback and look forward to welcoming you back on your next visit. If there's anything else we can do to enhance your stay in the future, please don't hesitate to let us know.

8/10 Bra

Donna

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Location
Bodde här 2 nätter i april 2024
Svar från CC - Guest Relations Manager 6 maj 2024
Hi Donna. Thank you for your feedback regarding the location of our hotel. We understand the importance of a convenient and accessible location for our guests. If there are any specific aspects of our location that you found favorable or if there are any areas where you feel we could improve, please feel free to let us know. Your feedback helps us to continually enhance the guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience. If there's anything else we can assist you with, please don't hesitate to reach out to us.

2/10 Väldigt dåligt

Bobby

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The entire property smelled of mildew, and there were dehumidifiers all along the hallway of the first floor. If you have allergies, specifically mold allergies, avoid this hotel. The outside of the hotel looks nice enough, but as soon as you enter the hallways, you can tell that this hotel is in dire need of a remodel. The doors and furniture are scratched up, the old iron tub was stained, the shower put out a trickle of water at best. There was no body wash, shampoo, conditioner, etc. in the shower as most modern hotels now have so one is forced to watch with a bar of soap. The beds are old innerspring mattresses that sag in the middle so you’ll be fighting your way out of the hole all night. There are no USB ports in these hotel rooms so if you don’t have a brick, you are out of luck. I cannot recommend this hotel at all. The only reason why I booked it is because all of the other hotels full due to a graduation happening in town.
Bodde här 2 nätter i april 2024
Svar från CC - Guest Relations Manager 6 maj 2024
Hi Bobby. We sincerely apologize for the disappointing experience you had during your stay at our hotel. Your feedback regarding the mildew smell, condition of the property, lack of amenities, and discomfort with the beds is deeply concerning, and we regret any inconvenience it caused you. Please know that this does not reflect the high standards we strive to maintain, and we will address these issues promptly with our management and maintenance teams to ensure improvements are made. Your comments regarding the need for a remodel, the condition of the furniture, and the absence of modern amenities will be taken into consideration as we plan for future upgrades. We truly value your feedback, and we apologize for falling short of your expectations. If there's anything else we can do to address your concerns or if you have any further feedback to share, please don't hesitate to reach out to us directly.

10/10 Fantastiskt

Idella

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The comfortable pillow, and the quietness
Bodde här 1 natt i april 2024
Svar från CC - Guest Relations Manager 3 maj 2024
Hi Idelia! We're delighted to hear that you enjoyed the comfort of our pillows and the peaceful atmosphere during your stay. Providing a restful environment for our guests is important to us, and we're pleased that we could contribute to your comfort and relaxation. If there's anything else we can do to make your stay even more enjoyable in the future, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to welcoming you back for another peaceful stay!

6/10 Okej

Susan

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
The staff was kind and respectful. The lack of water pressure in the showers was problematic. It took forever to get the shampoo out of my hair due to the lack of water pressure. Additionally, the water would go from hot to completely cold and that would last 2 to 3 minutes before getting warm again.
Bodde här 3 nätter i april 2024
Svar från CC - Guest Relations Manager 17 apr. 2024
Dear Susan, We appreciate your feedback about your recent stay and are glad to hear that our staff provided you with kind and respectful service. However, we apologize for the issues you experienced with the water pressure and temperature fluctuations in your shower. We understand how these inconveniences can affect the comfort of your stay. Please know that your concerns have been communicated to our maintenance team to ensure that these issues are thoroughly investigated and resolved promptly. We hope to have the opportunity to welcome you back for a smoother experience in the future.Sincerely,

10/10 Fantastiskt

Cherylyn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It exceeded my expectations. Clean and friendly staff, the breakfast was great!
Bodde här 1 natt i februari 2024
Svar från MP - Guest Relations Manager 26 feb. 2024
Hello Cherylyn, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

8/10 Bra

Timothy, Pendleton

Reste med sin partner
Gillade: Renlighet och personal och service
The bed was not comfortable. The room is not very sound proof. We hard the noise outside our room throughout the night.
Bodde här 1 natt i februari 2024
Svar från MP - Guest Relations Manager 11 feb. 2024
Hello Timothy, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Personal och service och rummets bekvämlighet
Bodde här 5 nätter i januari 2024
Svar från MP - Guest Relations Manager 6 feb. 2024
Hello Valued Customer, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

6/10 Okej

Carrie, Mt Pleasant

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från MP - Guest Relations Manager 31 jan. 2024
Hello Carrie, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Fantastiskt

chris

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was friendly and helpful.
Bodde här 1 natt i januari 2024
Svar från MP - Guest Relations Manager 27 jan. 2024
Hello Chris, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

6/10 Okej

Bethany

Bodde här 2 nätter i januari 2024
Svar från MP - Guest Relations Manager 16 jan. 2024
Hello Bethany, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 Bra

jennifer

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
Bodde här 4 nätter i januari 2024
Svar från MP - Guest Relations Manager 16 jan. 2024
Hello Jennifer, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 Bra

Patricia

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från MP - Guest Relations Manager 13 jan. 2024
Hello Patricia, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från MP - Guest Relations Manager 1 jan. 2024
Hello Valued Customer, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

8/10 Bra

susan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was friendly and helpful. The property is somewhat dated and could use new carpet and bathtubs, but it was clean and secure and served my purposes very well. I would go back
Bodde här 2 nätter i december 2023
Svar från MP - Guest Relations Manager 27 dec. 2023
Hello Susan, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 Fantastiskt

James

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
5 nights at Comfort Inn.
Great clean place
Bodde här 5 nätter i december 2023
Svar från MP - Guest Relations Manager 23 dec. 2023
Hello James, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

8/10 Bra

madge

Bodde här 2 nätter i december 2023
Svar från MP - Guest Relations Manager 17 dec. 2023
Hello Madge, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

6/10 Okej

Kari

Reste med familjen
Gillade inte: Renlighet
ok
I found a used bar of soap in the shower and the coffee pot was not working.
Bodde här 1 natt i december 2023
Svar från MP - Guest Relations Manager 12 dec. 2023
Hello Kari, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 Fantastiskt

Betsy

Bodde här 1 natt i december 2023
Svar från MP - Guest Relations Manager 23 dec. 2023
Hello Betsy, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

8/10 Bra

Massimo

Affärsresenär
Gillade: Renlighet
Buono ma niente di eccezionale, valida la colazione
Bodde här 3 nätter i november 2023
Svar från MP - Guest Relations Manager 28 nov. 2023
Hello Massimo, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

6/10 Okej

Rolf

Reste med familjen
Gillade: Renlighet och personal och service
Bodde här 3 nätter i november 2023
Svar från MP - Guest Relations Manager 19 nov. 2023
Hello Rolf, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 Väldigt dåligt

Shad

Bodde här 1 natt i november 2023
Svar från MP - Guest Relations Manager 10 dec. 2023
Hello Shad, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Fantastiskt

Matthew

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från MP - Guest Relations Manager 4 nov. 2023
Hello Matthew, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 Fantastiskt

Ineta

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stephen at the front desk was very accommodating and pleasant
Bodde här 1 natt i oktober 2023
Svar från MP - Guest Relations Manager 30 okt. 2023
Hello Ineta, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

10/10 Fantastiskt

Jeff

Reste med familjen
Room was a little noisy but we’ll know some rooms to ask for next trip …
Bodde här 1 natt i oktober 2023
Svar från MP - Guest Relations Manager 30 okt. 2023
Hello Jeff, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

2/10 Väldigt dåligt

Stephanie

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från MP - Guest Relations Manager 17 okt. 2023
Hello Stephanie, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 Väldigt dåligt

Martha

Reste i grupp
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The room was old and desperately in need of updating. It smelled musty and there was mold in the bathroom along with rust on the fixtures. Dead cockroaches in the hallway. Simply awful.
Bodde här 2 nätter i oktober 2023
Svar från MP - Guest Relations Manager 14 okt. 2023
Hello Martha, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 Väldigt dåligt

Michele

Bodde här 4 nätter i september 2023
Svar från MP - Guest Relations Manager 3 okt. 2023
Hello Michele, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel
my stay was great i just wish housekeepers were available in the afternoons on weekends
Bodde här 3 nätter i september 2023
Svar från MP - Guest Relations Manager 30 sep. 2023
Hello Valued Customer, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 Fantastiskt

Karla

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från MP - Guest Relations Manager 30 sep. 2023
Hello Karla, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

6/10 Okej

Angela

Reste med familjen
Gillade: Personal och service
Bodde här 1 natt i september 2023
Svar från MP - Guest Relations Manager 30 sep. 2023
Hello Angela, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Fantastiskt

Donna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2023
Svar från MP - Guest Relations Manager 20 sep. 2023
Hello Donna, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

6/10 Okej

James

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från MP - Guest Relations Manager 16 sep. 2023
Hello James, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 Bra

Dominick

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Nice Hotel, Great Front Desk Staff
We stayed at the hotel as my daughter had a lacrosse camp at Lander University. Our flight from NJ was delayed repeatedly and we did not check in until 2:00AM. The airline also lost our bags, so we had nothing. Philip was working the front desk and greeted us. What a blessing!!! He did so much to try to help us by providing us with toothbrushes, toothpaste, etc. He told me where the Walmart and Kohls were so we could get supplies and clothes the next morning and even provided business hours. My daughter and I were both pretty upset but his kindness was such a help and made us feel a little better. The room was nice, clean and comfortable. My only complaint was that I took a shower, and the tub was clogged completely so my daughter could take a shower after me the next morning as we had to go.
Bodde här 1 natt i september 2023
Svar från MP - Guest Relations Manager 13 sep. 2023
Hello Dominick, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
It was just okay
The carpet in our bedroom was pretty gross, the curtains were broken, the stopper in the bathtub was broken, and breakfast quantities were limited. Everyone was nice though.
Bodde här 3 nätter i augusti 2023
Svar från MP - Guest Relations Manager 21 aug. 2023
Hello Valued Customer, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 Fantastiskt

Joseph

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
always a great stay...decent breakfast
Bodde här 2 nätter i augusti 2023
Svar från MP - Guest Relations Manager 21 aug. 2023
Hello Joseph, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Fantastiskt

Dana

Affärsresenär, Reste med sin partner
Gillade: Bekvämligheter
The rooms are spacious
Bodde här 1 natt i augusti 2023
Svar från MP - Guest Relations Manager 16 aug. 2023
Hello Dana, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

10/10 Fantastiskt

Kenneth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The room was clean and the bathroom was huge. The tv didn’t work. I never contacted desk about it. I really didn’t want workers in my room. They should have already been aware of it anyway. Breakfast bar was skimpy.
Bodde här 2 nätter i augusti 2023
Svar från MP - Guest Relations Manager 9 aug. 2023
Hello Kenneth, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

8/10 Bra

Joshua

Reste med familjen
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good Stay
Overall, it was a nice stay for my family. The only complaint was the very musty smell in our room. But the service was great and the breakfast was good as well.
Bodde här 2 nätter i augusti 2023
Svar från MP - Guest Relations Manager 9 aug. 2023
Hello Joshua, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 Fantastiskt

Guy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2023
Svar från MP - Guest Relations Manager 9 aug. 2023
Hello Guy, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Fantastiskt

Rachel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice for the price, hotel was quiet and the bed was comfortable!
Bodde här 1 natt i juli 2023
Svar från MP - Guest Relations Manager 2 aug. 2023
Hello Rachel, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Fantastiskt

Joseph

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is now my go-to location when visiting my son at college
Bodde här 2 nätter i juli 2023
Svar från MP - Guest Relations Manager 29 juli 2023
Hello Joseph, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 Fantastiskt

Wayne

Bodde här 1 natt i juli 2023
Svar från MP - Guest Relations Manager 21 aug. 2023
Hello Wayne, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

10/10 Fantastiskt

Mihai

Bodde här 3 nätter i juli 2023
Svar från MP - Guest Relations Manager 23 juli 2023
Hello Mihai, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

10/10 Fantastiskt

Khadejha

Bodde här 2 nätter i juli 2023
Svar från MP - Guest Relations Manager 19 juli 2023
Hello Khadejha, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

6/10 Okej

Sylvester

Bodde här 3 nätter i juli 2023
Svar från MP - Guest Relations Manager 19 juli 2023
Hello Sylvester, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

6/10 Okej

Samantha

Bodde här 5 nätter i juli 2023
Svar från MP - Guest Relations Manager 16 juli 2023
Hello Samantha, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 Dåligt

Gwen

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Not so great.
Bodde här 1 natt i juli 2023
Svar från MP - Guest Relations Manager 11 juli 2023
Hello Gwen, We're sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.

10/10 Fantastiskt

Latoyea

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från MP - Guest Relations Manager 5 juli 2023
Hello Latoyea, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

4/10 Dåligt

geraldine

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i juni 2023
Svar från MP - Guest Relations Manager 1 juli 2023
Hello Geraldine, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.