Dear guests,Thank you for staying with us and for sharing your positive feedback. We are glad to hear that you enjoyed our facilities and that our staff provided you with excellent service, making your stay comfortable and enjoyable.We hope to have the pleasure of welcoming you back soon.Kind regards,Philip Hauser, family, and team

Estimado huésped,Agradecemos sinceramente sus amables palabras. Nos alegra leer que experienció un servicio excelente por parte de nuestro personal, disfrutó nuestra ubicación perfecta y apreció las vistas únicas en nuestro hotel. Nuestro objetivo es siempre proporcionar experiencias memorables a nuestros huéspedes, y su comentario vale mucho.Gracias por elegir hospedarse con nosotros. Esperamos tener el placer de recibirlo nuevamente en el futuro.Saludos cordiales,

Dear guests,Thank you for taking the time to share your kind words about your experience at our hotel. We are thrilled to read your review and are delighted that you consider our hotel to be one of the best hotel experiences one can have.We appreciate your compliments on our perfect location, breathtaking views, and the lovely outside jacuzzi. It's heartening to know that you found our staff outstanding with excellent English proficiency. We focus strongly on providing a warm and welcoming environment for our guests.We are very happy and pround to be running our hotel in 4th generation. We strive to maintain a balance between tradition and modern comfort to offer a memorable stay.Thank you for choosing us, and we look forward to welcoming you back for another exceptional experience in the future.Warm regards,Philip Hauser, family, and team

Dear guests,Thank you for taking the time to share your wonderful experience at our hotel. We are delighted to hear that you enjoyed your stay in our Classic Eiger view room. It 's wonderful to read that you found the room amazing, with the best view of the Eiger and the town of Grindelwald from your balcony.We appreciate your kind words about our front desk staff, and we're thrilled they could provide you with helpful information about the hotel and the area.We're especially pleased that you enjoyed our breakfast, with its variety of local options even though you didn't have it included in your reservation. Our team strives to provide excellent service, and we're glad our wait staff made your dining experience enjoyable.Your endorsement of the hotel being well worth the price means a lot to us, as we know that we are are one of the more expensive options in Grindewald. We sincerely thank you for choosing to stay with us and for recommending our hotel. We look forward to welcoming you back on your next visit to Grindelwald!Warm regards,Philip Hauser, family, and team

Dear guests,Thank you for taking the time to share your feedback with us, and we sincerely apologize for not meeting your expectations during your stay.We're pleased to hear that you appreciated our hotel's excellent location and enjoyed the beautiful views from your corner room. However, we are genuinely sorry to hear that you found the hotel overpriced compared to others you stayed at during your visit to Switzerland.Your comments about the dinner experience and pricing are also noted. We take your feedback seriously and would like to know more in detail what exactly it was that you didn't enjoy.We are very sorry that your overall experience did not meet your satisfaction, and we understand your reluctance to recommend us. Please know that your feedback will help us make improvements, and we hope you will give us another opportunity to provide you with a better experience in the future.Kind regards,Philip Hauser, family, and team

Dear guests,Thank you for your stay with us and for the review. We're very glad you enjoyed your stay with us. The room you booked is a Classic double. We have different room styles and types. The Classic double you stayed in is indeed a simple, classic style room. They are not old, but kept in a classic design. We are very happy to read about our team and will of course pass n your compliments to everyone and Georgia specifically. We hope to welcome you with us again in the future.Kind regards from Grindelwald

Dear Kyo Young On Thank you very much for staying with us and the wonderful review. Kind regards,

Dear guest, Thank you for your stay with us. We hope to welcome you with us again. Kind regards, Philip Hauser Owner family

Dear guest, many thanks for your stay with us and many thanks for the review. What you mention regarding friendliness are not really good news for us and I will contact you via e-mail to get more detailled information, as this is of top priority importance for us. Many thanks on advance. Regarding bottle of water in the room, we think that the water from the faucet, which is fresh water from a mountain well, same quality as bottled mineral water or even better, as fresh, is a better idea, especially for sustainable reasons. We, the owner family, are drinking only that water, because fresher and tastier is simply not possible. With best regards Urs-B. Hauser, owner

Dear guest, thank you so much for the top score and many thanks for having chosen the Belvedere for your stay in Grindelwald. We hope you will visit us again in the future. With best regards Urs-B. Hauser, owner

Dear guest, our hotel is definitely not modern, it is over 100 years old. Of course renovated several times, however we think that it is ok, that our guests can feel and even see, that they are staying in a very traditional hotel. Thank you so much for having been with us and for excellent review with a top score. We hope to have the pleasure of welcoming you back in the not too distant future. With best regards Urs-B. Hauser with family and staff

Dear guest, thank you for your stay in our hotel. We are sorry to see, that you could not fully enjoy your stay with us. With best regards Urs-B. Hauser, ownner

Dear guest, thank you for having chosen to stay at the Belvedere. Having received 8 points out of 10 we hope that this means that you have enjoyed your stay in our hotel. With best regards Urs-B. Hauser, owner

Dear guests, Thank you for your visit and your review. We hope to welcome you with us again. Kind regards, Philip Hauser, family and team

Dear guests, Thank you very much for staying with us and for your lovely review. We're glad you enjoyed your stay and look forward t welcoming you back. Kind regards, Philip Hauser, family and team

Dear guests, many thanks for having chosen to stay a 2nd time at the Belvedere. We are very sorry to hear, that unfortunately you made some unpleasant experiences. It is not Covid to blame. We have a new Chef, who achieved Gault&Millaut points in the restaurant where he worked before. Since he is with us, we get even more compliments than before for the food we serve. We are really very sorry to hear, that your dinner was not of the quality you expected. Why the bartender did not show up, hard to know but of course that should not have happened. We apologize. The bartender gets replaced by a waiter during half an hour, during his dinner break. May be the waiter replacing him did not realize, that you have not been served. We have a lot of guests, sitting on the terrace or in the lounge, who are not wanting to order any drinks. I was by the way every evening in the restaurant and was chatting with as many guests as possible. However as we on some evenings got twice the number of guests than expected, they needed me to help them serving the guests. Again we are very sorry for the inconvenience caused. With best regards Urs-B. Hauser with family and staff

Dear guest, many thanks for having chosen to stay at the Belvedere. We are glad to see that you gave us a score of 8, which means that basically you were happy, however also that we could not completely satisfy your expectations. We apologize for any inconvenience caused. With best regards Urs-B. Hauser and family (owners in 3rd generation)

Dear guests, many thanks for your stay with us. We are glad that you could fully enjoy it and that despite the fact, that we of course did not offer the luxury you are used to. Thank you so much for having taken the time to write that wonderful review with a top score. We of course would love to welcoming you back. With best regards Urs-B. Hauser with family and staff

Lieber Thomas Danke für die tolle Bewertung und hoffentlich bis bald wieder in Grindelwald. Herzliche Grüsse

Dear guests Thank you for your kind review. We hope to welcome you with us again in the future. Kind regards

Liebe Gäste Besten Dank für Ihren Aufenthalt und für die nette Bewertung. Wir hoffen, Sie wieder einmal bei uns begrüssen zu dürfen. Herzliche Grüsse

Dear guest, Thank you for staying with us and for your kind review. We're sorry about the misunderstanding and are very happy that you enjoyed your stay and will come back. We look forward to welcoming you with us again in the future. Kind regards

Thank you for the nice review. We had a lot of pleasure having you in our hotel. With kindest regards,

Thank you for the nice review. We had a lot of pleasure having you in our hotel. With kindest regards,

Thank you for the nice review and for staying with us. We are hoping to be able to welcoming you soon again.

Dear Belvedere guests. We are happy to read, that you enjoyed your stay with us. We are very sorry to hear, that the service at the restaurant was not at the level it should have been. We have immediately informed the restaurant manager, allowing her to take the necessary measures. With best regards Urs-B. Hauser, family and staff

Dear Belvedere guests, thank you so much for having chosen the Belvedere for your stay in Grindelwald and thank you also for having given us the top score. We hope you will come back, for example during the summer season. With best regards Urs-B. Hauser., family and staff