6/10 Okej
Verifierad resenär
24 maj 2011
Gillade inte: Personal och service och rummets bekvämlighet
Plaza Real Resort - Ill get what you pay for
The people that worked at the hotel gave at first a really good impression. One of the owners spoke to us as well and was very nice. This was all in the beginning.
It started with that we wanted to stay three more nights. (as we told them in the beginning that we proably would) The owner was very nice and showed us some new rooms, when we decided that we didnt wanted to upgrade and pay more then we already did he started to get really rude and angry. We got a standardroom as we had before thought.
The next day we wanted to go on a daytrip wich we booked from the hotel. They told us that breakfast and everything was includet.
The company came and picked us up early in the morning for the trip. 2 hours later we asked when its going to be breakfast and they started to laught at us and told us that ofcourse there was none included. We got some lunch at 2 o clock.
The people who worked there was very unprofessional. No people to trust at all. Otherwise it was a really nice hotel, to bad with the people.