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Recensioner av Courtyard by Marriott Gurugram Downtown

4.5 out of 5
Courtyard by Marriott Gurugram Downtown
Plot No 27B, Sector Road,Sushant Lok-1, Gurugram, Delhi N.C.R

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 87 av 186 recensioner" "
8 - Bra i betyg. 57 av 186 recensioner" "
6 - Okej i betyg. 25 av 186 recensioner" "
4 - Dåligt i betyg. 8 av 186 recensioner" "
2 - Väldigt dåligt i betyg. 9 av 186 recensioner" "

8,8/10

Renlighet

8,6/10

Personal och service

9,0/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

8/10 Bra

Damien

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice
Very nice hotel and the staff are helpful and professional! Would recommend
Bodde här 2 nätter i september 2021

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastisk personal! Fina rum! Härliga sägar! Området hade kunnat vara lite mysigare men det ska inte hotellet behöva lida för. Rekommenderas starkt!
Bodde här 2 nätter i december 2018
Svar från Ritika 25 jan. 2019
Dear Guest, Thank You for sharing your review! We look forward to deliver many more outstanding experiences for you in the future! Best Regards Ritika Trehan

8/10 Bra

Jonas, Lidingo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Marriot Courtyard Gurgaon
Great service, quite a few weddings this time of year, so poolside often closed at afternoons.
Bodde här 7 nätter i december 2018
Svar från Ritika 25 jan. 2019
Dear Jonas, Thank You for sharing your review! We look forward to deliver many more outstanding experiences for you in the future! Best Regards Ritika Trehan

8/10 Bra

Joseph, DIP1, Central Plaza, 156

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
all good
Bodde här 3 nätter i maj 2024
Svar från Mallika Chugh (Manager Marketing Communications) 14 maj 2024
Dear Joseph, Thank you for your feedback! We're delighted to hear that everything met your expectations. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. We're here to ensure your experience remains exceptional.Warm Regards, Mallika Chugh Manager Marketing Communications.

10/10 Fantastiskt

Rudolf, Kamloops

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Guests were treated very well. Kind generous and hospitable
Bodde här 2 nätter i april 2024
Svar från Mallika Chugh (Manager Marketing Communication) 16 apr. 2024
Thank you for sharing your experience with us. We're delighted to hear that our team treated you with kindness, generosity, and hospitality throughout your stay. Ensuring our guests feel welcome and well-cared for is always our top priority. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.

10/10 Fantastiskt

Woei Shin

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
the hotel is clean and ambience. the only thing not good enough is there is not much choice of non-vegetarian food in the breakfast.
Bodde här 3 nätter i mars 2024
Svar från Mallika Chugh Manager Marketing Communication 1 apr. 2024
Dear Woei,Thank you for sharing your feedback with us following your recent stay.We're pleased to hear that you found our hotel to be clean with a welcoming ambiance. Maintaining a clean and comfortable environment for our guests is one of our top priorities, and we're glad to hear that it met your expectations.Your feedback regarding the limited choice of non-vegetarian options at breakfast is duly noted. Please accept our apologies for any inconvenience this may have caused. We understand the importance of catering to the diverse dietary preferences of our guests, and we will certainly take your feedback into consideration as we continually strive to improve our offerings.We appreciate your valuable input and hope to have the opportunity to welcome you back for another enjoyable stay. If there's anything specific you would like to see added to our breakfast menu in the future, please feel free to let us know. Your feedback helps us to better serve you.Warm regards,Mallika Chugh Manager Marketing Communication

8/10 Bra

Sanjay

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent
Bodde här 1 natt i februari 2024
Svar från Mallika Chugh Manager Marketing Communication 10 mars 2024
Dear Sanjay,Thank you for your kind feedback! We're thrilled to hear that you had an excellent experience with us.We truly appreciate your support and hope to have the pleasure of welcoming you back soon.Best regards,Mallika Chugh Manager Marketing Communication

10/10 Fantastiskt

Pawanpreet

Bodde här 2 nätter i december 2023
Svar från Mallika Chugh Marketing Communication 30 jan. 2024
Dear Pawanpreet, Thank you for taking the time to leave us such a positive rating! We're thrilled to know that you had an enjoyable experience during your stay with us. If you have any additional feedback or if there's anything specific that made your stay memorable, please feel free to share. We are always looking for ways to improve and enhance our guests' experiences. We look forward to welcoming you back in the future for another exceptional stay. Should you need any assistance with future reservations or have any special requests, please don't hesitate to reach out to us. Warm regards, Mallika Chugh Marketing Communication

10/10 Fantastiskt

Harman

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was an amazing experience, really happy with hospitality and ambience of the hotel.
Bodde här 3 nätter i december 2023
Svar från Mallika Chugh (Marketing Communications) 3 jan. 2024
Dear Harman,Thank you for sharing your wonderful experience with us! We're thrilled to hear that your stay at our hotel was amazing and that you were pleased with our hospitality and ambiance.Providing a delightful experience for our guests is always our priority, and we're glad that we could meet your expectations. Your kind words motivate us to continue delivering exceptional service and maintaining a welcoming atmosphere for all our guests.We hope to have the pleasure of welcoming you back for another amazing experience in the near future. If there's anything specific you'd like during your next visit, please feel free to let us know.Warm regards,Mallika ChughMarketing Communications

10/10 Fantastiskt

Seetha, Belmar

Reste med familjen
Nice place. Familiarity and comfort of a Marriott stay. Centrally located to go to both New Delhi and Agra.
Bodde här 2 nätter i december 2023
Svar från Mallika Chugh (Marketing Communications) 3 jan. 2024
Dear Seetha,Thank you for your wonderful review! We're delighted to hear that you found our hotel to be a nice place that offers the familiar comfort of a Marriott stay.Our central location aims to provide convenience for our guests, allowing easy access to both New Delhi and Agra. We're thrilled that this aspect of our location served you well during your visit.Your feedback is greatly appreciated, and we're excited about the opportunity to welcome you back for another comfortable and enjoyable stay. If there's anything specific you'd like or if we can assist with your future reservations, please don't hesitate to reach out.Warm regards,Mallika Chugh Marketing Communications

10/10 Fantastiskt

Vivek

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2023
Svar från Mallika Chugh Marketing Communication 21 dec. 2023
Dear Vivek, Thank you for taking the time to leave us such a positive rating! We're thrilled to know that you had an enjoyable experience during your stay with us. If you have any additional feedback or if there's anything specific that made your stay memorable, please feel free to share. We are always looking for ways to improve and enhance our guests' experiences. We look forward to welcoming you back in the future for another exceptional stay. Should you need any assistance with future reservations or have any special requests, please don't hesitate to reach out to us. Warm regards, Mallika Chugh Marketing Communication

10/10 Fantastiskt

Puneet

Bodde här 2 nätter i december 2023
Svar från Mallika Chugh (Marketing Communications) 12 dec. 2023
Dear Puneet, Thank you for taking the time to leave us such a positive rating! We're thrilled to know that you had an enjoyable experience during your stay with us. If you have any additional feedback or if there's anything specific that made your stay memorable, please feel free to share. We are always looking for ways to improve and enhance our guests' experiences. We look forward to welcoming you back in the future for another exceptional stay. Should you need any assistance with future reservations or have any special requests, please don't hesitate to reach out to us. Warm regards, Mallika Chugh Marketing Communication

10/10 Fantastiskt

Yankiel

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was always there for help
Bodde här 4 nätter i december 2023
Svar från Mallika Chugh (Marketing Communications) 6 dec. 2023
Dear Yankiel, Thank you so much for sharing your positive experience with our staff! We're delighted to hear that our team was able to provide the assistance you needed. Our commitment is to ensure that our customers feel supported and valued, and it's great to know that we met that expectation for you. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your kind words and look forward to serving you again in the future!Warm Regards, Mallika Chugh Marketing Communications

10/10 Fantastiskt

JINHO

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Mallika Chugh (Marketing Communications) 6 dec. 2023
Dear Jinho,Thank you so much for taking the time to share your positive rating! We're thrilled to hear that you had a great experience with us. It's always a pleasure to know that our efforts to provide excellent service are recognized and appreciated.Our team works hard to ensure our guests feel welcomed and have a memorable stay, so your feedback is truly rewarding. If there's anything specific that stood out to you or if you have any suggestions for improvement, we'd love to hear more.We appreciate your support and hope to have the pleasure of welcoming you back in the future. Safe travels and thank you for choosing us. Best regards,Mallika Chugh Marketing Communications

8/10 Bra

JORGE EDUARDO

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel is good, staff is great, area is not nice. You must go out in taxi to a specific place.
Bodde här 1 natt i december 2023
Svar från Mallika Chugh (Marketing Communications) 6 dec. 2023
Dear Jorge, Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel to be good and our staff to be great. Your satisfaction is our priority, and we're glad we could meet your expectations in those aspects.We understand that the location may not be ideal for everyone, and we apologize for any inconvenience this may have caused. We appreciate your honesty in pointing out that you need to take a taxi to reach specific places. Your feedback helps us understand areas where we can improve and enhance our guests' overall experience.If there's anything specific you'd like us to address or if you have additional comments, please feel free to share them with us. We value your input and are committed to making your stay as enjoyable as possible. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.Warm Regards, Mallika ChughMarketing Communications

8/10 Bra

Prem, Plainview

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good stay. Service during breakfast was not up to me mark, very slow and table was not clean.
Bodde här 1 natt i november 2023
Svar från Mallika Chugh 30 nov. 2023
Dear Prem,Thank you for sharing your feedback about your recent stay with us at Courtyard By Marriott Gurugram Downtown.We're glad you had an overall good stay; however, we're sorry to hear about the challenges you faced during breakfast. Your comments regarding the slow service and unclean table have been duly noted, and we'll take immediate steps to address these concerns to ensure a more seamless experience for our guests.We appreciate your feedback, which helps us identify areas for improvement. We hope to have the chance to provide you with an enhanced experience during your next visit.Best regards,Mallika Chugh Marketing Communication

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good Hotel
Nice staff
Bodde här 3 nätter i oktober 2023
Svar från Mallika Chugh 13 nov. 2023
Dear Anonymous, Thank you so much for taking the time to share your positive feedback about our staff! We're delighted to hear that you had a positive experience. Our team takes great pride in providing excellent service, and we appreciate your recognition. If you have any more comments or suggestions, feel free to let us know. We look forward to serving you again in the future!Warm Regards, Mallika ChughMarketing Communication

10/10 Fantastiskt

koichi

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
地下鉄の駅からも近く交通の便はよいです。 空港は混んでいなければ30分で到着します。 朝夕の混んでいる時間は45分ほどかかります。 レストラン 朝 バイキングは洋食も種類あります。       夜 ハイキングはインド料理が中心です。          洋食は少ないです。       夜洋食が良ければ注文が良いです。 ジムは器具が新しいので基本的トレーニングは可能です。ダンベルは軽量は2kgきざみ 重量は限られます。   
Bodde här 2 nätter i oktober 2023
Svar från Mallika Chugh (Marketing Communications) 27 okt. 2023
Dear Koichi,Thank you for sharing your feedback with us. We appreciate your comments about the convenient location of our hotel, which provides easy access to the subway station and the airport. We understand that travel times may vary based on the traffic, and we apologize for any inconvenience you may have faced during peak hours.We are glad to hear that you enjoyed the variety of dishes offered at our restaurant's breakfast buffet. Your feedback about the night dining options is duly noted, and we will consider ways to diversify our offerings to better cater to our guests' preferences.We are also pleased to hear that you found our gym facilities equipped with new equipment. Your input regarding the weight of the dumbbells is duly noted, and we will explore options to enhance our fitness amenities further.Thank you once again for sharing your thoughts, and we look forward to welcoming you back for another enjoyable stay in the future.Best regards,Mallika ChughMarketing Communications.

8/10 Bra

Arvind

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från Mallika Chugh ( Marketing Communication) 28 aug. 2023
Dear Arvind,Thank you so much for your positive rating! We're thrilled to see that you had a great experience with us.If you have any specific comments or feedback you'd like to share about your stay, please feel free to do so. We always appreciate hearing from our guests as it helps us improve our services.We hope to have the pleasure of welcoming you back in the near future for another fantastic stay. Until then, safe travels!Warm regards,Mallika Chugh Marketing Communication

10/10 Fantastiskt

Yajun

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff are super nice. They kindly gave me a big surprise - a birthday cake! Very thoughtful, appreciate it. Breakfast are great, good quality and good choices.
Bodde här 5 nätter i augusti 2023
Svar från Mallika Chugh (Marketing Communication) 8 aug. 2023
Dear Yajun,Thank you for sharing your wonderful experience with us. We are thrilled to hear that you had a fantastic stay and a memorable birthday celebration at our hotel.Our team takes great pride in providing exceptional service, and we are delighted that their efforts made a positive impact on your stay. We are pleased to know that the birthday cake surprise brought you joy and added a special touch to your celebration.It's wonderful to hear that you enjoyed our breakfast offerings. Our culinary team works hard to provide a variety of high-quality options, and we are glad that you found the choices to your liking.Your kind words are greatly appreciated, and they motivate us to continue delivering excellent service and thoughtful gestures to our guests.Thank you for choosing to celebrate your birthday with us. We are honored to have been a part of your special day and hope to have the opportunity to welcome you back in the future for more memorable experiences.If there is anything specific you would like to share or if you have any further suggestions, please do not hesitate to let us know. Your feedback is important to us, and we are dedicated to making improvements based on your input.Once again, thank you for your lovely review. We look forward to seeing you again soon.Warmest regards,Mallika ChughMarketing Communication

8/10 Bra

Preshisham

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i juni 2023
Svar från Mallika Chugh (Marketing Communication) 4 juli 2023
Dear Preshisham, Thank you for sharing a positive rating. Warm Regards, Mallika Chugh

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Two-night stay on business trip
Had a two-night stay while on a business trip. The front desk and restaurant staff were friendly and helpful. The rooms were clean, comfortable, and stocked with all the essentials for a stay. Excellent breakfast buffet with a good mix of local and continental options.
Bodde här 2 nätter i juni 2023
Svar från Mallika Chugh (Marketing Communications) 30 juni 2023
Thank you so much for an appreciative review. It is very rewarding for the team to hear a positive review. We hope to host you again with a similar pleasant stay.

8/10 Bra

LI

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i april 2023
Svar från Mallika Chugh Marketing & Communication 22 maj 2023
Dear Guest,Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best.On behalf of my entire team, I look forward to welcome you back soon.Best Regards,Mallika ChughMarketing & Communication

10/10 Fantastiskt

Christopher, VIRGINIA BCH

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Even better since covid. Great buffet, wonderful styling, welcoming staff.
Bodde här 5 nätter i april 2023
Svar från Mallika Chugh Marketing & Communication 22 maj 2023
Dear Guest,Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best.On behalf of my entire team, I look forward to welcome you back soon.Best Regards,Mallika ChughMarketing & Communication

10/10 Fantastiskt

Shani

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good value for moeny
Good value for money. High customer service. Safe. Good package deal.
Bodde här 3 nätter i april 2023
Svar från Mallika Chugh 28 apr. 2023
Dear Guest, Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i april 2023
Svar från Mallika Chugh 28 apr. 2023
Dear Guest, Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review

10/10 Fantastiskt

Ashok

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Luxurious, opulent, all the staff very friendly & helpful , great choice in breakfast . Rooms/ bathrooms large & comfortable & well maintained. Good value in the price band
Bodde här 4 nätter i mars 2023
Svar från Mallika Chugh Marketing & Communication 4 apr. 2023
Dear Guest,Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best.On behalf of my entire team, I look forward to welcome you back soon.Best Regards,Mallika ChughMarketing & Communication

2/10 Väldigt dåligt

Joyce

Bodde här 3 nätter i mars 2023
Svar från Mallika Chugh 28 apr. 2023
Dear Guest, Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review

10/10 Fantastiskt

Lynette

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing stay
Absolutely fantastic experience! Could not fault the service provided at all. Highly recommend a stay here, very centrally located too
Bodde här 5 nätter i mars 2023
Svar från Mallika Chugh Marketing & Communication 15 mars 2023
Dear Guest,Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best.On behalf of my entire team, I look forward to welcome you back soon.Best Regards,Mallika ChughMarketing & Communication

10/10 Fantastiskt

Ankit

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent presentation. Keep it up!
Bodde här 1 natt i mars 2023
Svar från Mallika Chugh Marketing & Communication 10 mars 2023
Dear Guest,Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best.On behalf of my entire team, I look forward to welcome you back soon.Best Regards,Mallika ChughMarketing & Communication

10/10 Fantastiskt

Lai Yuin

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good hotel for work trips
Bodde här 1 natt i februari 2023
Svar från Mallika Chugh 20 feb. 2023
Dear Guest, Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best. On behalf of my entire team, I look forward to welcome you back soon. Best Regards, Mallika Chugh Marketing & Communication

8/10 Bra

Kiran

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2023
Svar från Mallika Chugh Marketing & Communication 2 feb. 2023
Dear Guest,Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best.On behalf of my entire team, I look forward to welcome you back soon.Best Regards,Mallika ChughMarketing & Communication

6/10 Okej

Kiyoshi

Affärsresenär
Bodde här 2 nätter i december 2022
Svar från Mallika Chugh Marketing & Communication 12 jan. 2023
Dear Guest, Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best. On behalf of my entire team, I look forward to welcome you back soon. Best Regards,Mallika ChughMarketing & Communication

10/10 Fantastiskt

Dean

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was very nice and clean. The fitness center was decent and next to the good size pool. My room was service & clean daily. The breakfast had variety of selection and staff to wait for your needs. If I travel to New Delhi again I will stay at this hotel.
Svar från Mallika Chugh Marketing & Communication 25 nov. 2022
Dear Guest, Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best. On behalf of my entire team, I look forward to welcome you back soon. Best Regards,Mallika ChughMarketing & Communication

2/10 Väldigt dåligt

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Bodde här 4 nätter i oktober 2022
Svar från Mallika Chugh Marketing & Communications 25 nov. 2022
Dear Guest, Please accept our sincere apologies for the inconvenience faced during your stay at the hotel. This is definitely not our standard and I have addressed the same with the teams concerned. As a valuable guest, I can understand your sense of frustration on not getting the services you are accustomed to. Whilst we do try and do more for all our valued guests, such feedback only means that we need to try harder. May I request you to treat this stay as an aberration from our usual standards of service and I assure you that you will see a marked change on your next visit. Regards, Mallika ChughMarketing & Communications

6/10 Okej

Haris

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Gillade inte: Boendets skick och faciliteter
The property is located near Huda Metro Station in the vicinity of Sushant Lok. Its a tall brown building with glass window facade. The entrance is huge & the decor looks good. I checked in on Sunday and the lobby was quite crowded. There is just 1 person to check-in guests & it took at least 15-20 min to get checked in. Also, they didn't know its an Expedia booking, referred to it as a travel agent booking. The details were also missing from the systems - had booked a full board package but they couldn't see it in the systems, so had to show it on Expedia app to confirm. No-one at the concierge to even take the bags to the room, which was quite disappointing to see for such a hotel. The room was decent, although i had requested for a bathtub room while booking but I don't think anyone had even gone through that (again a bit disappointing). Room had a good city view but the glass was quite dirty, it would be nice if they could clean it (would look much grand). Amenities & service of the staff was excellent. The restaurant was good, staff was helpful there & the spread was decent for lunch, dinner as well as breakfast. Overall, it was an average stay & by just fixing a few things they can make the guests stay much better.
Bodde här 1 natt i september 2022

10/10 Fantastiskt

Ruth

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2022
Svar från Mallika Chugh 3 sep. 2022
Dear Guest,Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best.On behalf of my entire team, I look forward to welcome you back soon.Best Regards,Mallika ChughMarketing & Communication

10/10 Fantastiskt

asha

Gillade: Renlighet, personal och service och rummets bekvämlighet
It is very safe for a solo traveller.
Bodde här 7 nätter i juli 2022
Svar från Mallika Chugh 3 sep. 2022
Dear Guest,Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best.On behalf of my entire team, I look forward to welcome you back soon.Best Regards,Mallika ChughMarketing & Communication

10/10 Fantastiskt

Ahmad

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Enjoyed our stay
Hotel was good and room was very clean. Reception staff was very helpful, hospitable special thanks to Muskan for helping us on everything we asked and requested throughout our stay :) Overall a very worthwhile stay, enjoyed our stay.
Bodde här 6 nätter i juli 2022

10/10 Fantastiskt

SANTANU, KILMARNOCK

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Although I have been to Marriotts all around the world this was my first stay in this courtyard. On checking in it was noted that a bottle within my luggage during scanning was broken. The staff immediately apologised and not only they showed a gesture of goodwill by keeping a personalised sorry note with cakes in our room but also provided us with complimentary airport return shuttle and waived off a few charges. Extremely polite and well mannered staff but a few standouts were Sparsh, Vipin and Britika (may not have got names right, apologies). Breakfast was as usual excellent and overall wonderful experience.
Bodde här 3 nätter i juli 2022
Svar från Mallika Chugh 3 sep. 2022
Dear Guest,Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best.On behalf of my entire team, I look forward to welcome you back soon.Best Regards,Mallika ChughMarketing & Communication

8/10 Bra

Anand

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2022
Svar från Mallika Chugh 3 sep. 2022
Dear Guest,Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best.On behalf of my entire team, I look forward to welcome you back soon.Best Regards,Mallika ChughMarketing & Communication

10/10 Fantastiskt

Aakash

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Nice and clean property, will book again near future.
Bodde här 1 natt i februari 2022
Svar från Mallika Chugh 3 sep. 2022
Dear Guest,Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best.On behalf of my entire team, I look forward to welcome you back soon.Best Regards,Mallika ChughMarketing & Communication

10/10 Fantastiskt

saurabh

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staffs were extremely courteous and understanding
Bodde här 3 nätter i december 2021
Svar från Mallika Chugh 3 sep. 2022
Dear Guest,Thank you very much for your appreciative review. It is rewarding for the team to hear when we have exceeded our guest's expectations! I am glad that you enjoyed the services and facilities during your visit to our hotel. It is our constant endeavor to exceed every guest expectation and your review assures us that the team is delivering their best.On behalf of my entire team, I look forward to welcome you back soon.Best Regards,Mallika ChughMarketing & Communication

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
very good hospitality.
Bodde här 2 nätter i december 2021

8/10 Bra

Yohichi

Bodde här 2 nätter i december 2021

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2021

6/10 Okej

jag

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Front end staff was rude & unprofessional. They were demanding dinner money at the check-in time.
Bodde här 2 nätter i oktober 2021

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very terrible staff and service. Especially from the kitchen. I have ever seen such Marriot
Bodde här 1 natt i juli 2021

10/10 Fantastiskt

Ravi

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2021

10/10 Fantastiskt

Ravi

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2021