Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 460 av 803 recensioner" "
10 - Fantastiskt
460
8 - Bra i betyg. 260 av 803 recensioner" "
8 - Bra
260
6 - Okej i betyg. 53 av 803 recensioner" "
6 - Okej
53
4 - Dåligt i betyg. 17 av 803 recensioner" "
4 - Dåligt
17
2 - Väldigt dåligt i betyg. 13 av 803 recensioner" "
2 - Väldigt dåligt
13
9,4/10
Renlighet
9,2/10
Personal och service
8,4/10
Bekvämligheter
9,0/10
Boendets skick och faciliteter
8,4/10
Hållbarhet
Recensioner
8/10 Bra
David
Reste med familjen
25 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff including the cleaning staff were very helpful and the room was clean and nicely furnished. When I called after we departed because I thought I might have left something behind they checked immediately and made a note to call me if it turned up which I greatly appreciated. The only thing I didn’t like was the noise. The walls, ceilings and floors are thin and every foot step above us sounded like a baby elephant; when using the bathroom you can hear people talking in the hall and the plumbing from the apartment above.
David
Bodde här 1 natt i maj 2024
Svar från David 27 maj 2024
Thank you for sharing your experience with us. We hope to use your feedback to better serve future guests.
10/10 Fantastiskt
Brad
19 maj 2024
Gillade: Renlighet
Brad
Bodde här 1 natt i maj 2024
Svar från David 21 maj 2024
Hello Brad,Thank you for rating your experience with us. We are glad that you enjoyed your stay and hope to have the opportunity to host you again!
8/10 Bra
Fernando Luis
Reste med familjen
16 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was what I would have expected for a Hampton Inn. Very nice stay. One "minor" issue was the lack of an in-room safe. This should be standard and an important feature for me to store my laptop and other valuables. I will probably stay somewhere else next time unfortunately due to this.
Fernando Luis
Bodde här 2 nätter i maj 2024
Svar från David Ruymen 16 maj 2024
Dear Fernando,Thak you for your thoughtful feedback on our hotel amenities. You are correct that there is not an individual safe in each room. However, there are safety deposit boxes available to all our guests at the front desk. Thank you for staying with us!
8/10 Bra
FUMIKO
14 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
FUMIKO
Bodde här 2 nätter i maj 2024
Svar från David Ruymen 16 maj 2024
Thank you for taking the time to rate your experience with us. Guest feedback is what makes it possible for us to continually raise the bar of the service we provide our guests. We hope to see you again soon!
10/10 Fantastiskt
Ian
Reste med familjen
3 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was nice. Needs better sound proofing
Ian
Bodde här 2 nätter i april 2024
Svar från David 3 maj 2024
Hello Ian,Thank you for staying with us. We are glad that you enjoyed your stay. We will take your feedback about noise levels under consideration as we plan our upcoming property renovation.
10/10 Fantastiskt
John
3 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
G
John
Bodde här 1 natt i maj 2024
Svar från David 3 maj 2024
Hello John,Thank you for taking the time to rate your experience at our hotel. We hope to see you again soon!
10/10 Fantastiskt
Cody
28 apr. 2024
Cody
Bodde här 3 nätter i april 2024
Svar från David 21 maj 2024
Hello Cody,We appreciate that you stayed with us and provided feedback on your stay. We hope to see you again the next time you stop by Western Massachusetts!
10/10 Fantastiskt
Jennifer
24 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean!
Jennifer
Bodde här 1 natt i april 2024
Svar från David 27 apr. 2024
Hey Jennifer,Thank you for acknowledging how hard our housekeeping team works to ensure that our hotel is clean and inviting at all times. We appreciate you choosing to stay with us and hope to see you again soon!
8/10 Bra
Jennifer
Affärsresenär, Reste med familjen
21 apr. 2024
Gillade: Renlighet, personal och service och bekvämligheter
Property was a little dated.
Jennifer
Bodde här 1 natt i april 2024
Svar från David 21 apr. 2024
Hello Jennifer,Thank you for staying with us. We appreciate you taking the time to provide us with your feedback. We hope to host you again soon!
10/10 Fantastiskt
Paul
20 apr. 2024
Paul
Bodde här 2 nätter i april 2024
Svar från David 16 maj 2024
Thank you for taking the time to rate your experience with us. Guest feedback is an essential element of our hospitality toolkit. We are glad that you enjoyed your stay and hope to see you again soon!
8/10 Bra
Dr. Janet
13 apr. 2024
Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Very friendly staff
Dr. Janet
Bodde här 1 natt i april 2024
Svar från David 13 apr. 2024
It's so nice to hear that our staff made you feel welcome during your stay! We look forward to welcoming you back the next time you are in our area!
10/10 Fantastiskt
Debbie
12 apr. 2024
Gillade: Renlighet
Very clean and woman who was at the front desk and check us in was great!
Debbie
Bodde här 1 natt i april 2024
Svar från David 13 apr. 2024
Thank you for shouting out the great service you received when checking-in. Our front desk staff works hard to provide a smooth and friendly check-in experience for all of our guests, and it is always nice when that hard work is appreciated! Our housekeeping staff also appreciates being acknowledged for all of their work keeping our hotel clean.
10/10 Fantastiskt
Hannah
31 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lots of amenities on the ground level.
Hannah
Bodde här 1 natt i mars 2024
Svar från David 31 mars 2024
Hannah,Thank you for highlighting our diverse offering of hotel amenities. Many of our guests appreciate our fitness center, heated pool, treat shop, and business center which are all on the 1st floor. Finally, we offer a hot breakfast buffet every morning from 6-10am. We appreciate that you chose to stay with us and hope you will come back to enjoy our hotel amenities someday soon!
10/10 Fantastiskt
Jennifer
Reste med familjen
30 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff were very helpful and personable. Room was clean and smelled nice and bed was comfortable. Bathroom was well stocked with pump products (body wash, shampoo, etc) instead of tiny wasteful plastic bottles WELL DONE!
Jennifer
Bodde här 1 natt i mars 2024
Svar från David 31 mars 2024
Jennifer,Thank you for taking the time to provide a detailed review of your stay! Our friendly staff and clean, comfortable rooms are a point of pride for us and are often highlighted by our guests. We recently switched to pump bathroom amenities in larger containers in order to better meet our Hilton sustainability goals. We are gratified to hear that you have noticed and appreciate this change!
10/10 Fantastiskt
Nazanin, Happy Valley
25 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff is great. Bed and pillows are comfy. Has all you need and breakfast in the morning!
Nazanin
Bodde här 1 natt i mars 2024
Svar från David 26 mars 2024
We are so glad that you appreciated our comfortable bedding and hot breakfast buffet! Our staff try to make every guest feel welcome and it is good to know that we succeeded during your stay. We hope to host you again sometime!
10/10 Fantastiskt
Valarie, TORONTO
Reste med sin partner
24 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was my first time staying at this hotel and it’s definitely won’t be my last. I was quite impressed with the ease of check in and the friendliness of the staff.
Valarie
Bodde här 2 nätter i mars 2024
Svar från David 31 mars 2024
Valarie,It's wonderful to hear that your first stay with us left such a good impression! Our staff strive to make all of our guests feel welcome and appreciated. We appreciate you taking the time to leave a thoughtful review and hope to see you again soon!
10/10 Fantastiskt
Santiago
Reste i grupp, Affärsresenär
24 mars 2024
Gillade: Bekvämligheter
Excellent
Santiago
Bodde här 1 natt i mars 2024
Svar från David 31 mars 2024
Santiago,Thank you for reviewing your stay at our hotel. We are happy that you had a good experience and hope to see you again soon!
10/10 Fantastiskt
GARY, Antioch
5 mars 2024
GARY
Bodde här 1 natt i mars 2024
Svar från David 25 mars 2024
It is good to hear that our hotel met your expectations. Please visit us again soon!
10/10 Fantastiskt
Rajeshwar
25 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great no issues
Rajeshwar
Bodde här 1 natt i februari 2024
Svar från David 25 feb. 2024
We are happy to hear that you enjoyed your stay with us! Thank you for taking the time to provide us with your feedback. We hope to host you again soon!
8/10 Bra
Sean
Reste med familj och småbarn
22 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay, only thing was the cabinet door was broken that had the mini fridge, the hinge came off.
Sean
Bodde här 1 natt i februari 2024
Svar från David 25 feb. 2024
Thank you for taking the time to review your stay with us. We are sorry that the cabinet door was damaged. Our staff inspects the room between each stay but sometimes things are missed. We are glad that other than the issue with the cabinet you seem to have appreciated your time with us.
10/10 Fantastiskt
Jodi, Meriden
Reste med sin partner
7 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was amazing, everyone went above and beyond to assist and it was a great stay. We will be back again
Jodi
Bodde här 1 natt i februari 2024
Svar från David 10 feb. 2024
It is good to know that our staff continue to demonstrate their exceptional guest service skills! We want all of our guests to feel welcome and try to go above and beyond to provide memorable experiences. We look forward to hosting you again!
10/10 Fantastiskt
jules
6 feb. 2024
jules
Bodde här 1 natt i februari 2024
Svar från David 10 feb. 2024
Thank you for taking the time to provide feedback on your stay. It is always gratifying to hear that we were able to provide a great experience to our guests. We hope to see you again sometime!
10/10 Fantastiskt
Amy
5 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was a great day. We would stay there again.
Amy
Bodde här 1 natt i februari 2024
Svar från David 10 feb. 2024
It is always gratifying to hear that we were able to provide a great experience to our guests. Thank you for staying with us. We hope to have the opportunity to serve you again!
10/10 Fantastiskt
Patricia
Affärsresenär, Reste med familjen
28 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Just nice, clean, decent sized room, good breakfast. Happy.
Patricia
Bodde här 1 natt i januari 2024
Svar från David 28 jan. 2024
Thank you for taking the time to provide a detailed review of your time with us. Many of our guests enjoy our hot breakfast buffet and clean rooms, and it is good to know that you appreciated it as well. We hope you will consider staying with us again!
8/10 Bra
Carla
27 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
All was fine!
Carla
Bodde här 1 natt i januari 2024
Svar från David 27 jan. 2024
We are glad that you enjoyed your time with us! We hope to have the opportunity to host your again the next time you are in Western Massachusetts!
10/10 Fantastiskt
JOHN
25 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
JOHN
Bodde här 1 natt i januari 2024
Svar från David 26 jan. 2024
Thank you for providing feedback on your time at our hotel!
10/10 Fantastiskt
Verifierad resenär
24 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 2 nätter i januari 2024
Svar från David 26 jan. 2024
Thank you for providing feedback on your time at our hotel!
10/10 Fantastiskt
Alex
Reste i grupp, Reste med familjen
15 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overall, pretty good.
This property is perfectly fine for the price. The staff was very helpful! The rooms themselves seem to have been recently updated. Our shower wasn't very powerful or hot.
Alex
Bodde här 1 natt i januari 2024
Svar från David 16 jan. 2024
It is good to hear that you enjoyed your stay with us. We appreciate you taking the time to provide thoughtful and constructive feedback which we will use to improve the service that we offer future guests.
10/10 Fantastiskt
Jeong-Yeol
Affärsresenär
15 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Jeong-Yeol
Bodde här 2 nätter i januari 2024
Svar från David 16 jan. 2024
Thank you for taking the time to review your time at our hotel. Your feedback enables us to continuously refine our practices to better meet guest's needs.
10/10 Fantastiskt
Laura
Reste med familjen
14 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely site, great staff and a reasonable price. We had a great stay!
Laura
Bodde här 1 natt i januari 2024
Svar från David 15 jan. 2024
It is good to hear that you enjoyed your stay with us. Our welcoming staff and pleasant hotel amenities do provide a great value for all of our guests!
4/10 Dåligt
jess
Reste med familjen
3 jan. 2024
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Thank you for acknowledging our friendly and welcoming staff. We are sorry that our facility did not meet your expectations. We will take your feedback about the room lighting into consideration as we plan our hotel's remodel.
8/10 Bra
Charles
1 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Charles
Bodde här 1 natt i december 2023
Svar från David 10 feb. 2024
Thank you for reviewing your time with us. We hope that you will consider staying with us the next time you are in the area!
8/10 Bra
Stephen
1 jan. 2024
Stephen
Bodde här 1 natt i december 2023
Svar från David 26 jan. 2024
Thank you for providing feedback on your time at our hotel!
8/10 Bra
Barbara
Reste med sin partner
30 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Barbara
Bodde här 1 natt i december 2023
Svar från David 31 dec. 2023
Thank you for reviewing our hotel! We carefully track the feedback that guests provide us as we strive to maintain and even improve the quality of our hotel and its amenities.
10/10 Fantastiskt
Verifierad resenär
Reste med familjen
27 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect for out-of-town family over the holidays
Our family member stayed here for a week over Christmas holidays. The staff was so friendly, breakfast was satisfying and the room was clean, quiet and comfortable. The location was close to our home so we were only minutes away for gathering together. Just perfect all around!
Verifierad resenär
Bodde här 6 nätter i december 2023
Svar från David 29 dec. 2023
Thank you for providing feedback on your family member's time at our hotel. Our staff works hard to make sure our guests feel welcome while providing clean and comfortable rooms. It is always nice to hear that their work is appreciated! We wish you and your family a Happy New Year!
10/10 Fantastiskt
Christina
Reste med familj och småbarn
26 dec. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Room was very clean with great amenities. Breakfast offered a variety of choices.
Christina
Bodde här 1 natt i december 2023
Svar från David 29 dec. 2023
We are happy to hear that you enjoyed our hot breakfast buffet and other hotel amenities. Thank you for staying with us, we hope to host you again!
10/10 Fantastiskt
Eunhye
24 dec. 2023
Eunhye
Bodde här 2 nätter i december 2023
Svar från David 29 dec. 2023
Thank you for taking the time to review your stay with us!
8/10 Bra
Hector F Zayas
Reste med familjen
19 dec. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Ok
Hector F Zayas
Bodde här 1 natt i december 2023
Svar från David 29 dec. 2023
Thank you for taking the time to review your stay with us!
8/10 Bra
Trent
Reste med familjen
17 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay, nice and close to Northampton. We would stay again.
Trent
Bodde här 2 nätter i december 2023
Svar från David 18 dec. 2023
Thank you for reviewing your stay with us. We are glad to hear that you enjoyed your stay. We are indeed very close to Northampton, less than a 5 minute drive from downtown. We hope to have the opportunity to serve you again!
10/10 Fantastiskt
Janet
15 dec. 2023
Janet
Bodde här 1 natt i december 2023
Svar från David 16 dec. 2023
Thank you for reviewing your stay with us. We hope to host you again some time!
8/10 Bra
Kimberly
Reste med familjen, Reste med sin partner
12 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Kimberly
Svar från David 10 feb. 2024
Thank you for reviewing your time with us. We hope that you will consider staying with us the next time you are in the area!
10/10 Fantastiskt
Jules
Reste med familjen
11 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Jules
Bodde här 2 nätter i december 2023
Svar från David 14 dec. 2023
We are happy to hear that you enjoyed your stay with us! We hope to have the opportunity to host you again!
8/10 Bra
collen
10 dec. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
collen
Bodde här 1 natt i december 2023
Svar från David 14 dec. 2023
Thank you for taking the time to review your stay at our hotel. We hope to apply your feedback to ensure that future guests have a positive experience with us.
10/10 Fantastiskt
Robert, Norwood
6 dec. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Robert
Bodde här 1 natt i december 2023
Svar från David 7 dec. 2023
Thank you for taking the time to review your stay with us. We use guest feedback to improve the quality of the services we provide.
10/10 Fantastiskt
lisandra
30 nov. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location. Ease of checking in and checking out. The whirlpool makes it!
lisandra
Bodde här 1 natt i november 2023
Svar från David 14 dec. 2023
We are so glad that you enjoyed your stay with us! Many guests have enjoyed the unique experience provided by our whirlpool tub rooms. We hope to see you again soon!
2/10 Väldigt dåligt
Stephen
Reste med familjen
26 nov. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Roomed on first floor, woken up middle of the night by continuous noise coming from the morning breakfast prep. Relocated to another room with Luke warm water and bad water pressure
Stephen
Bodde här 1 natt i november 2023
Svar från David 14 dec. 2023
We are sorry about the negative experience that you had with us. We will have our maintenance team look into the water temperature and pressue issues that you described.
10/10 Fantastiskt
Carol
25 nov. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean and staff were very nice.
Comfy beds. Furniture had wear and tear .
Would come back.
Carol
Bodde här 1 natt i november 2023
Svar från David 7 dec. 2023
We are glad that you enjoyed your stay at our hotel. Our staff strives to make all of our guests feel welcome and provide a clean stay. We hope to have the opportunity to host you again!
10/10 Fantastiskt
Marilyn, northampton
24 nov. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Sparkling clean
Marilyn
Bodde här 2 nätter i november 2023
Svar från David 25 nov. 2023
Thank you for taking the time to provide feedback on your recent stay with us. Our housekeeping team works hard to make sure that both our guest rooms and common areas are thoroughly cleaned every day. We are glad to hear that you enjoyed your stay with us!
2/10 Väldigt dåligt
John
Reste med sin partner
24 nov. 2023
A tired property with inept help and no service….avoid.
John
Bodde här 2 nätter i november 2023
Svar från David 24 nov. 2023
We are sorry to hear that our property and services did not meet your expectations. Feel free to reach out to our front desk if you feel comfortable providing more details about your stay so that we can make sure we address your complaints.
10/10 Fantastiskt
Richard
21 nov. 2023
Richard
Bodde här 1 natt i november 2023
Svar från David 23 nov. 2023
Thank you for taking the time to provide feedback on your stay with us! We will apply your feedback to improve our hotel's operation. We hope to have the opportunity to host you again some time.