Bekvämlighet

Recensioner av Best Western Plus Chocolate Lake Hotel

2.5 out of 5
Best Western Plus Chocolate Lake Hotel
250 St. Margaret's Bay Rd, Halifax, NS

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 603 av 1134 recensioner" "
8 - Bra i betyg. 341 av 1134 recensioner" "
6 - Okej i betyg. 105 av 1134 recensioner" "
4 - Dåligt i betyg. 46 av 1134 recensioner" "
2 - Väldigt dåligt i betyg. 39 av 1134 recensioner" "

8,8/10

Renlighet

9,0/10

Personal och service

8,6/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

John D

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 8 nätter i februari 2024
Svar från Manpreet - Guest Services Supervisor 15 maj 2024
Dear John,Thankyou for staying with us recently.We appreciate your positive feedback. We look forward to see you again.Best Regards,Manpreet

8/10 Bra

Danielle

Gillade: Renlighet och personal och service
Breakfast every morning was appreciated. Lots of room to eat in the restaurant.
Bodde här 3 nätter i maj 2024
Svar från Krishtina Tamang- Guest Services Supervisor 14 maj 2024
Thank you for taking time to leave a review. We are glad to know that you have enjoyed our breakfast. We hope you will come back and see us again soon!

10/10 Fantastiskt

Eric

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall condition is great, room is quiet and comfortable. Very friendly staff, we arrived on a red-eye flight and extremely tired, staff allowed us check-in early so we had a precious extra sleep. Thank you so much!
Bodde här 2 nätter i maj 2024
Svar från Manpreet - Guest Services Supervisor 12 maj 2024
Dear Eric,Thankyou for staying with us recently.We appreciate your positive feedback. We look forward to see you again.Warm Regards,Manpreet

8/10 Bra

Debbie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i maj 2024
Svar från Krishtina Tamang- Guest Services Supervisor 14 maj 2024
Thank you for taking time to leave a review. We really appreciate you feedback. We hope you will come back and see us again soon!

10/10 Fantastiskt

Margaret

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The lake view and amenities were great. The hotel has everything we need- with a really good breakfast ! The staff are incredibly helpful and nice. A wonderful choice for families with children. Will definitely stay here again. Thank you.
Bodde här 5 nätter i maj 2024
Svar från Manpreet 11 maj 2024
Dear Margaret,Thankyou for choosing our proprty for your stay.We appreciate your positive feedback. We look forward to see you again.Regards,Manpreet

10/10 Fantastiskt

steve

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Well maintained. Nice to be able to sit by the lake. Close to the highways we needed.
Bodde här 2 nätter i maj 2024
Svar från Manpreet - Guest Services Supervisor 9 maj 2024
Dear Steve,Thankyou for choosing our property for your recent stay.We appreciate your positive feedback. We look forward to see you again.Best Regards,ManpreetGuest Services Supervisor.

10/10 Fantastiskt

Manisha

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was excellent. The only issue was there are some stairs and which makes it hard to lift baggage and to the rooms. They need to Provide better guidance to the people who have more luggage
Bodde här 7 nätter i maj 2024
Svar från Manpreet - Guest Services Supervisor 9 maj 2024
Dear Manisha,Thankyou for choosing our property for your stay.We appreciate your positive feedback and will look forward to se you agin. I do apologize that stairs were not mentioned to you during checkin time. I will make sure it will not happen again.Best Regards,ManpreetGuest Services Supervisor

10/10 Fantastiskt

Mallory

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
beautiful property, lovely and kind staff
Bodde här 2 nätter i maj 2024
Svar från Manpreet - Guest Services Supervisor 8 maj 2024
Dear Mallory,Thankyou for choosing our property for your recent stay.We appreciate your positive feedback and we look forward to see you gain.Best Regards,ManpreetGuest Services Supervisor

10/10 Fantastiskt

Arnold

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We have enjoyed our stay, though there were nothing much to do in the area but beacuse the hotel is situated next to the lake, it made our stay extra it special. Good breakfast. Clean facility. Friendl staff.
Bodde här 1 natt i maj 2024
Svar från Egilmar Costa - Guest Services Supervisor 7 maj 2024
Dear Arnold, Thank you for staying with us and leaving a review. We are looking forward to seeing you again.

10/10 Fantastiskt

Amanda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service and beautiful view of Chocolate Lake
Bodde här 2 nätter i april 2024
Svar från Manpreet 4 maj 2024
Dear Amanda,Thankyou for choosing our property for your stay. We appreciate your positive feedback. We hope to see you soon again.Best Regards,ManpreetGuest Services

10/10 Fantastiskt

Ashley

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place to stay, especially with kids. Arcade and swimming pool was great. The lake was beautiful. Breakfast was great, and it was quiet.
Bodde här 2 nätter i maj 2024
Svar från Manpreet 3 maj 2024
Dear Ashley,Thankyou for choosing our property for your stay. We appreciate your positive feedback. We look forward to see you again.Best Regards,ManpreetGuest Services Supervisor

6/10 Okej

Kyla

Gillade: Personal och service
Bodde här 1 natt i april 2024
Svar från Manpreet 4 maj 2024
Dear Kyla,Thankyou for choosing our proprty for your stay.I apologize for any issue that you encountered during your stay. Please call us anytime, so we can help you.Best Regards,ManpreetGuest Sevices,

8/10 Bra

Paula

Reste med familjen, Reste med husdjur
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Felt rushed at checkin and I was the only one there to checkin.
Bodde här 1 natt i april 2024
Svar från Manpreet 1 maj 2024
Dear Paula,Thankyou for choosing our property for your stay.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.Best Regards,Manpreet

8/10 Bra

jordana

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
The staff were friendly and efficient, the breakfast was good. The room was fine, but the restroom had no dN the tub drain clogged bafly and the door was miss aligned had a big gap on top made the room stinky when favility used.
Bodde här 5 nätter i april 2024
Svar från Manpreet 1 maj 2024
Dear Mary Little,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon.Moreover, the issue had been addressed to our maintance team.Sincerely,ManpreetGuest Services SupervisorBest Western Plus Chocolate Lake Hotel

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The breakfast and dining area looking out the large windows to the lake is wonderful. Parking can be a bit of an issue when the lot becomes full
Bodde här 2 nätter i april 2024
Svar från Manpreet 1 maj 2024
Dear Mary Little,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon.Sincerely,ManpreetGuest Services SupervisorBest Western Plus Chocolate Lake Hotel

8/10 Bra

Tricia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Krishtina Tamang- Guest Services Supervisor 1 maj 2024
Thank you for taking time to leave a review. We really appreciate you feedback. We hope you will come back and see us again soon!

2/10 Väldigt dåligt

sajanpreet

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Manpreet 27 apr. 2024
Thankyou for staying with us recently.We appreciate your feedback. We apologised for any isssues that you encountered during your stay.We look forward to see you again.Best Regards,Manpreet

10/10 Fantastiskt

Lauren

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
Great spot! Beautiful view, very clean.
Bodde här 2 nätter i april 2024
Svar från Egilmar Costa - Guest Services Supervisor 25 apr. 2024
Dear Lauren,Thank you for staying with us. We are looking forward to seeing you again.

10/10 Fantastiskt

Vanessa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Egilmar Costa - Guest Services Supervisor 25 apr. 2024
Dear Vanessa,Thank you for staying with us. We are looking forward to seeing you again.

10/10 Fantastiskt

Cindy

Bodde här 3 nätter i april 2024
Svar från Krishtina Tamang- Guest Services Supervisor 14 maj 2024
Thank you for taking time to leave a review. We really appreciate you feedback. We hope you will come back and see us again soon!

8/10 Bra

Rob

Bodde här 1 natt i april 2024
Svar från Manpreet - Guest Services Supervisor 9 maj 2024
Dear Rob,Thankyou for choosing our property for your stay.We appreciate your positive feedback and look forward to see you agin.Best Regards,ManpreetGuset Services Supervisor

10/10 Fantastiskt

Urbanpreet

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 2 nätter i april 2024
Svar från Egilmar Costa - Guest Services Supervisor 23 apr. 2024
Dear Urbanpreet,Thank you for staying with us. We hope you will be back soon.

10/10 Fantastiskt

Pooja

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice staff and beautiful location !
Bodde här 1 natt i april 2024
Svar från Anthony 17 apr. 2024
Thank you for choosing our property for your recent visit.We appreciate your positive feedback. We look forward to see you again!Best Regards,

10/10 Fantastiskt

Allan

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel that offers comfortable rooms at a reasonable rate. Breakfast buffet is very good with lots of options/choices. Staff is always friendly and helpful
Bodde här 1 natt i april 2024
Svar från Egilmar Costa - Guest Services Supervisor 16 apr. 2024
Dear Allan, Thank you for staying with us and leaving a review. We are looking forward to seeing you again.

8/10 Bra

Tim

Bodde här 1 natt i april 2024
Svar från Manpreet 4 maj 2024
Dear Tim,Thank you fo choosing our property for your stay.We appreciate your feedback. We look forward to see you agin.Best Regards,ManpreetGuest Services.

10/10 Fantastiskt

Greg

Bodde här 1 natt i april 2024
Svar från Egilmar Costa - Guest Services Supervisor 2 maj 2024
Dear Greg, Thank you for staying with us. We are looking forward to seeing you again.

6/10 Okej

Larissa

The pool is closed certain times throughout the week until 815pm for public swimming lessons. It would have been nice to know this ahead of time as I would have booked elsewhere. This is not ideal if planning to take little ones swimming. Very disappointing!
Bodde här 1 natt i april 2024
Svar från Manpreet 14 apr. 2024
Thankyou for choosing our property for your recent stay.We appreciate your feedback. We apologized for the inconvinience that you encountered during your stay. Our pool closed every Monday and wednesday from 4:00pm - 8:15 pm for local swimming lessons. I apologized that it was not mentioned to you during checkin time. It has been passed to all agents from now. We make sure that it will not happen again in future.Best Regards,Guest Services

2/10 Väldigt dåligt

Sarah

Reste med familj och småbarn, Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Do not stay if you have mobility issues, as you have to use the stairs no matter what level you're on. Hallways are so confusing. Dirty rag was in the corner of the doorway outside my door when I arrived and stayed there almost 12hours. Usually hotels have extra items incase you forgot something. I needed a feminine product, but they had none. I was a little disappointed.
Bodde här 2 nätter i april 2024
Svar från Manpreet 17 apr. 2024
Thank you for choosing our property for your stay.We appreciate your feedback. We apologised for any issue that ypu encountered during your stay. Unfortunately, we have very limited room with mobility access. But, all of our accessible room are in tower. So , guest does not need to use stairs. I am apologised that if accessible room was not mentioned to you during chckin time. We make sure that will do our best for your future reservation.We look forward to see you again.Best Regards,Guest services.

10/10 Fantastiskt

Deanne

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay!
Bodde här 4 nätter i april 2024
Svar från Egilmar Costa - Guest Services Supervisor 12 apr. 2024
Dear Deanne,Thank you for staying with us.We are looking forward to seeing you again.

10/10 Fantastiskt

Christina

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Right now the city is in a rental crisis , after a incident in my apartment in the middle of the the night I arrived here with my dog and the staff were absolutely amazing ; knowing I was paying out of pocket for accommodations until I found a place they helped me find the best rates they also offered me a few meals in the restaurant, which is fantastic by the way , I couldn’t say greater things about this place , particularly Cullen the front of the house manager!
Bodde här 2 nätter i april 2024
Svar från Anthony 17 apr. 2024
Dear Christina, Thank you for staying with us and leaving a positive review. We are looking forward to seeing you again!

10/10 Fantastiskt

Tamara Grace, Surrey

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The pool was small and chilly, but the rest of our stay was great
Bodde här 4 nätter i mars 2024
Svar från Manpreet 7 apr. 2024
Thankyou for choosing our property for you stay.We appreciate your feedback. We hope to see you soon.Regards,ManpreetGuest Services.

4/10 Dåligt

Christina

Gillade inte: Personal och service
Bodde här 2 nätter i mars 2024
Svar från Manpreet 27 apr. 2024
Thankyou for staying with us recently.We appreciate your feedback.We apologised for any issues that you encountered during your stay. Please let us know more by calling at our property so we can help you more..We look forward to see you again.Best Regards,Manpreet

10/10 Fantastiskt

JAMUNARANI

Free cafe in the lobby sitting and drinking with fire place was memorable
Bodde här 5 nätter i mars 2024
Svar från Manpreet 31 mars 2024
Thankyou so much for taking time to share your experience with us. We are so pleased that you enjoyed our coffee machine and fireplace.Thank you for your postive feedback. We look forward to welcome you again.Regards,ManpreetGuest Services.

8/10 Bra

man

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
very quiet, a little far from airport
Bodde här 1 natt i mars 2024
Svar från Manpreet 31 mars 2024
Thankyou so much for taking time to share your experience with us.We appreciate your postive feedback. We look forward to welcome you again.Regards,ManpreetGuest Services.

4/10 Dåligt

Raven

Affärsresenär, Reste med familjen
Gillade: Personal och service och bekvämligheter
Rooms over the main lobby are terrible noisy from kitchen cooling systems etc…like vibrating walls.
Bodde här 1 natt i mars 2024
Svar från Manpreet 30 mars 2024
Thankyou for choosing our property for your stay.We appreciate your feedback and apologized for the issues. We will let this know to our maintenance team. We look forward to see you again.Regards,Guest Services

10/10 Fantastiskt

Mercedes

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very pleased with my stay! Staff was friendly and very helpful! Hotel was only a 10min drive into Halifax and my view of the lake from the room was incredible!
Bodde här 4 nätter i mars 2024
Svar från Guest Services 28 mars 2024
Thankyou for your feedback. We appreciate your words. Hope you will com again.

8/10 Bra

Erin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was clean and very comfortable
Bodde här 2 nätter i mars 2024
Svar från Guest Services 25 mars 2024
Thankyou for your feedback. We apprecaite your words. Hope you will come again

10/10 Fantastiskt

Madison

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice hotel and lots of parking options. They have free wifi and breakfasts. They also have a nice pool, workout room, and an arcade! Very nice spot and easy to locate!
Bodde här 2 nätter i mars 2024
Svar från Manpreet 25 mars 2024
Thank you for choosing our property for your stay.We appreciate your feedback and hope to see you again.Best Regards,ManpreetGuest Services.

10/10 Fantastiskt

Kaitlyn

Bodde här 1 natt i mars 2024
Svar från Manpreet 13 apr. 2024
Thankyou for choosing our property for your recent visit.We appreciate your positive feedback. We look forward to see you again.Best Regards,ManpreetGuest Services.

8/10 Bra

Lyndon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gym needs work
Bodde här 4 nätter i mars 2024
Svar från Krishtina, Guest Services Supervisor 24 mars 2024
Thank you for taking time to leave a review. We really appreciate you feedback, and it has been shared with our maintenance department. We hope you will come back and see us again soon!

8/10 Bra

Laurie

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Enjoyed our stay
Bodde här 2 nätter i mars 2024
Svar från Egilmar Costa - Guest Services Supervisor 19 mars 2024
Dear Laurie,Thank you for staying with us and leaving a review. We hope you will be back soon.

8/10 Bra

Tiffany

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Egilmar Costa - Guest Services Supervisor 19 mars 2024
Dear Tiffany,Thank you for staying with us and leaving a review. We are looking forward to seeing you again.

10/10 Fantastiskt

zachary

Reste med familj och småbarn, Reste i grupp, Affärsresenär, Reste med familjen, Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay
Bodde här 3 nätter i mars 2024
Svar från Egilmar Costa - Guest Services Supervisor 18 mars 2024
Dear Zachary, Thank you for staying with us. We hope you will be back soon.

10/10 Fantastiskt

Richard, Lunenburg

Reste med sin partner
Perfect arrangements when bringing a pet. Wonderful breakfast.
Bodde här 1 natt i mars 2024
Svar från Egilmar Costa - Guest Services Supervisor 18 mars 2024
Dear Richard,Thank you for staying with us. We are looking forward to seeing you again.

10/10 Fantastiskt

Margaret, Pictou

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful location, with great activities for the kids.
Bodde här 2 nätter i mars 2024
Svar från Egilmar Costa - Guest Services Supervisor 18 mars 2024
Dear Margaret,Thank you for staying with us and leaving a review. We are looking forward to seeing you again.

10/10 Fantastiskt

Nandni

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice staff and cozy property
Bodde här 1 natt i mars 2024
Svar från Egilmar Costa - Guest Services Supervisor 18 mars 2024
Dear Nandni,Thank you for staying with us. We hope you will be back soon.

4/10 Dåligt

Brett

Ac machine was really loud. Hallways very noisy
Bodde här 1 natt i mars 2024
Svar från Manpreet 24 mars 2024
Thank you for choosing our property for your stay.We apolozised for the issue.We will let our maintenance about this issue and will make sure next time, you would have wonderful stay.Regards,Guest Services.

8/10 Bra

Theressa

Bodde här 1 natt i mars 2024
Svar från Manpreet 7 apr. 2024
Thankyou for choosing our property your stay.We appreciate your feedback. We hope to see you again.Regards,ManpreetGuest Services.

10/10 Fantastiskt

Brad

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very affordable hotel with a great restaurant on site which has great food!
Bodde här 1 natt i mars 2024
Svar från Krishtina Tamang 16 mars 2024
Thank you so much for your positive review. We really appreciate it and we are delighted to know that you have enjoyed your stay. Hope to have an opportunity to welcome you back for another enjoyable stay!

10/10 Fantastiskt

Krista

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Krishtina Tamang- Guest Services Supervisor 16 mars 2024
Thank you so much for staying with us. We really appreciate your positive review. Hope to have the opportunity to welcome you again!