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Recensioner av La Sinfonía del Rey Hotel & Spa

4 out of 5
La Sinfonía del Rey Hotel & Spa
33-35 Hang Dau, Hoan Kiem, Hanoi, Ha Noi

Recensioner

9,6

Enastående

10 - Fantastiskt i betyg. 261 av 313 recensioner" "
8 - Bra i betyg. 36 av 313 recensioner" "
6 - Okej i betyg. 8 av 313 recensioner" "
4 - Dåligt i betyg. 2 av 313 recensioner" "
2 - Väldigt dåligt i betyg. 6 av 313 recensioner" "

9,8/10

Renlighet

9,8/10

Personal och service

9,4/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

David

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Toppen vistelse
Hade en fantastik vistelse på alla sätt, personal som gick den extra milen.
Bodde här 4 nätter i februari 2024
Svar från Mien DO 29 mars 2024
Thank you very much Mr David for your wonderful feedback and kind words after your amazing time with us. I am delighted to learn you loved your stay and the staff. We look forward seeing you soon again in Hanoi next time

10/10 Fantastiskt

Thongdee

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2020
Svar från Management team - La Sinfonía del Rey Hotel & Spa. 12 mars 2020
Dear Mr. Thongdee, Thank you so much for your 10 out of 10 review. We wish to welcome you back on the soonest day.

10/10 Fantastiskt

LEO

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best in Hanoi
Best Hotel in Hanoi... everything is great, and the staff is excellent.
Bodde här 1 natt i december 2019
Svar från Management Team - La Sinfonia del Rey Hotel & Spa 27 dec. 2019
Dear Mr. Leo, Your 10 out of 10 rating for us is truly appreciated. We cannot wait to serve you another time and wish you all the best.

10/10 Fantastiskt

Sheila

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location of the property was amazing, the staff was incredibly friendly, and everything was very clean. I would stay here again should I go back to Vietnam.
Bodde här 6 nätter i april 2024
Svar från Mien DO 13 maj 2024
Dear Ms. Sheila,Thank you very much for your great feedback after your lovely stay with us, I am delighted to learn that you had a great stay and happy with our rooms, staffs and the services provided. We look forward seeing you again someday in the futureBest regards,

10/10 Fantastiskt

Benita

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff at La Sinfonia made our stay exepional! They can’t do enough for you and always with a smile .. felt they were very approachable. They helped us organise and as I was in my own before my daughter joined me I felt safe and looked after. Breakfast amazing! I would come straight back here in a heart beat their customer service is spot on. Thankyou to Lucy, Henry and Rose for making my stay in Hanoi so special!
Bodde här 4 nätter i april 2024
Svar från Mien DO 13 maj 2024
Dear Ms. Benita,Thank you very much for your great feedback after your lovely stay with us, I am delighted to learn that you had a great stay and happy with our rooms, staffs and the services provided. We look forward seeing you again someday in the futureBest regards,

10/10 Fantastiskt

Greg

Bodde här 2 nätter i april 2024
Svar från Mien Do 13 maj 2024
Dear Mr. Greg,Thank you so much for your feedback.We are looking forward to welcoming you at our hotel again

10/10 Fantastiskt

Jean

Bodde här 3 nätter i april 2024
Svar från Mien Do 13 maj 2024
Dear Mr. Jean,Thank you so much for your feedback.We are looking forward to welcoming you at our hotel again

10/10 Fantastiskt

Greg

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff of this hotel is one of the most professional and attentive that I have ever experienced. Every comfort is provided. The people working here are so well trained and seem so naturally thoughtful that it is a pleasure to stay at this facility. I had a bit of physical distress and they immediately came forward with ginger tea and it was not just one person. The room was comfortable and every option that we needed was addressed. Beyond 5 Star in Quality.
Bodde här 3 nätter i april 2024
Svar från Alex 10 apr. 2024
Dear Mr. Greg,Thank you very much for your great feedback after your lovely stay with us, I am delighted to learn that you had a great stay and happy with our rooms, staffs and the services provided. We look forward seeing you again someday in the futureBest regards,

10/10 Fantastiskt

Janet

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The service at this hotel is over the top friendly and helpful. We loved the look and feel of this place. Even though the room was in the smaller side, it had everything you need and was enough for us. We absolutely loved the experience of being here with the amazing staff. The rooftop patio was lovely too! They even offer you a shower later even though you’ve checked out when you come back and pick up your bags. Book this place! The location is the best, especially on the weekend when it’s a pedestrian only area. But really, it’s the people here that make this a 10/10!
Bodde här 3 nätter i mars 2024
Svar från Mien Do 29 mars 2024
Dear Ms. Janet,Thank you so much for your kind compliment.On behalf of La Sinfonia Del Rey Hotel & Spa. I would like to express my gratitude for choosing our hotel during the trip in Hanoi. Our endeavour, always, is to exceed our guests' expectations so that they may have a memorable stay and recommend the hotel to their family, friends and associates. We are very glad to learn that this mission has been achieved in your case and all the staff has been helpful and friendly enough to provide you an enjoyable stay. Once again, thank you so much for your feedback & we are looking forward to welcoming you at our hotel again

10/10 Fantastiskt

Eugene

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent service. Location right in the old quarter. Just make sure you can handle the busy motorcycle traffic. Room is small but well equipped and decorated. No USB ports so bring your own.
Bodde här 1 natt i mars 2024
Svar från Mien Do 29 mars 2024
Thank you very much Mr/Ms. Eugene for your wonderful feedback and kind words after your amazing time with us. I am delighted to learn you loved your stay and the staff. We look forward seeing you soon again in Hanoi next time

10/10 Fantastiskt

Adam

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Amazing staff, worked hard to meet our need, good breakfast, excellent massage at the spa. Very comfortable beds, front rooms can be a little noisy, but a good option. I would stay here again
Bodde här 2 nätter i februari 2024
Svar från Alex 10 apr. 2024
Dear Mr. Adam.Thank you very much for your great feedback after your lovely stay with us. We look forward seeing you again someday in the futureBest regards,

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The staff at the hotel couldn’t be more helpful and friendly. We had a wonderful 2 night stay.
Bodde här 2 nätter i februari 2024
Svar från Mien DO 29 mars 2024
Dear Sir/madam,Thank you so much for your kind feedback,We are very happy to learn that you had a pleasant stay at our hotelWe wish you all the best and look forward to welocming you at our hotel again

10/10 Fantastiskt

Khac Tri

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Alain

Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Taegu

Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Thorsten

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Tolle Oase mitten im Leben
Das Hotel liegt sehr zentral. Hat ein tolles Design aber vor allem sind die Mitarbeiter unglaublich nett und bemüht! Vielen Dank wir kommen sehr gerne wieder!
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Thorsten

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Das Hotel ist mitten im Leben! Die Mitarbeiter sind unglaublich freundlich und machten unseren Aufenthalt unvergesslich.
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Bryan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely experience !
We really enjoyed our staying at La Sinfonía de Rey. The service was amazing, every member of the staff was very nice and looking to help us in every sigle way. There were two special members who were absolutely great : Rose from the lobby area and Benny from the restaurant ! The food was really good, the location is perfect and the beds are very comfortable.
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

michael

Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Bryan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Der sevice und das früstüks Buffet sind super
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Christine

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My favorite hotel I stayed at during my three-week trip to Vietnam. It’s conveniently located with incredibly friendly and helpful staff. I highly recommend it to anyone visiting Hanoi.

10/10 Fantastiskt

Poul

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastisk hotel
Intet mindre end et fantastisk hotel ! Alt var i top, lige fra service, værelserne og maden. Det sødeste og meget hjælpsomme personale, vi anbefaler at man får deres hjælp til at booke ture, taxi/taxicykler. Alt spiller, vi kommer meget gerne igen, hvis turen dag igen går i Hanoi.
Morgenmaden
Hotellet
Morgenmad på terassen
Bodde här 5 nätter i januari 2024

10/10 Fantastiskt

Chuen Yin Christopher

Gillade: Renlighet, personal och service och boendets skick och faciliteter

10/10 Fantastiskt

Timothy

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter

10/10 Fantastiskt

Robert, Houston

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the staffs
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Tae Gyung

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
스태프의 친절함이나 위치 면에서 아주 만족스러운 스테이였어요. 루프탑 바도 조식도 훌륭해요!
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Rie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
立地とスカイバーが最高でした。 スタッフの方の対応も大変良くて、大満足。 朝食ビュッフェも最高でした
Bodde här 1 natt i december 2023

10/10 Fantastiskt

BYOUNGHAN

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Daniel

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing staff and fantastic rooftop bar
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Tatsuhiro

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i december 2023

8/10 Bra

Jimmy

Bodde här 3 nätter i december 2023

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent Hotel à Hanoï
Hôtel idéalement placé dans la vielle ville et au calme ce qui n'est pas évident. Situation ideal en plein centre face au lac. Les chambres sont très confortables, spacieuses et propres. La literie est de très bonnes qualités. L'équipe de l'hôtel est formidable et se démène pour être agréables et prévenants. J'ai beaucoup voyagé et rarement vu ce niveau de service. Une mention spéciale pour la concierge Vy qui toujours disponible (meme trop) si besoin ou si vous cherchez une adresse, un lieu une excursion. Merci !
Bodde här 4 nätter i november 2023

10/10 Fantastiskt

Heidi

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Connie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing stay. Amazing staff. We absolutely loved our stay here and would recommend it to everyone.
Bodde här 1 natt i november 2023
Svar från Thank you for your comments and rating 1 dec. 2023
Dear Ms. Connie PatakiThank you so much for your feedback. We are appreciative for the remarks that help us create a better working environment, and our employees would be more excited to welcome additional visitors. Your feedback inspires our crew, and we want to welcome and serve you again, as well as your family and friends; receiving them is our honor. Thank you for choosing us to stay; we wish you good health and a pleasant day.Best Regards

10/10 Fantastiskt

Ashley

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i november 2023

8/10 Bra

YIN CHIEH

Bodde här 1 natt i november 2023
Svar från Alex Luu 13 nov. 2023
Thank you Mr/Ms. Yin Chieh for your feedback after your stay with us,. We are very much look forward seeing you again somedayBest regards

10/10 Fantastiskt

Joseph

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Alex 23 okt. 2023
Dear Mr. JosephThank you for your wonderful feedback, I am happy to learn that you rate us 5/5 over all after your recently stay at our hotel. We look forward seeing you again in Hanoi and hope we would be your home away from yours

10/10 Fantastiskt

Donald

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
One of the most beautiful hotels i have stayed in. The bed and bedding very comfortable.
Bodde här 2 nätter i oktober 2023
Svar från Alex Luu 10 okt. 2023
Dear Mr. DonaldThank you for your feedback and wonderful review regarding your stay with us. We look forward seeing you soon todayBest regards

10/10 Fantastiskt

Roy

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
This hotel is a gem
Amazing hotel in a great location. Very comfortable stay. The staff is very customer oriented. The sky bar offers a beautiful view of the city. I will definitely stay here again.
Bodde här 2 nätter i oktober 2023
Svar från Alex 9 okt. 2023
Thank you Mr/Ms. Roy for your wonderful feedback after your stay with us recently. I am delighted to learn that you love the bar and found that our team are helpful. We are very much look forward seeing you soon next timeBest regards

10/10 Fantastiskt

Darrin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från Alex 2 okt. 2023
Dear Mr/Ms. DarrinThank you for your wonderful review and feedback. It's great to learn you had a wonderful time at our hotel and we look forwards for your return next time

8/10 Bra

Daniele

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 1 natt i september 2023
Svar från Alex 14 sep. 2023
Dear Mr. Daniele Bini, thank you for your wonderful review and feedback after your stay recently. I hope you a great trip ahead and look forward seeing you soon next time

10/10 Fantastiskt

John, Augusta

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Here with a colleague for a few days, and what an amazing place. The staff genuinely cares for its guests and it shows. They happily awaited any opportunity to make our stay as comfortable as possible. 5 stars across the board
Bodde här 2 nätter i augusti 2023
Svar från Alex 3 sep. 2023
Thank you Mr. John for your wonderful review and feedback after your recent stay with us. We are delighted to learn you found our service is exceptional, loved the staffs and location. We do look forward seeing you next time in HanoiBest regards

10/10 Fantastiskt

PO MAN

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the services of the staff across different departments. Central locarion and nice breakfast and patio view
Bodde här 4 nätter i augusti 2023
Svar från Alex 28 aug. 2023
thank you Mr. Po Man for your wonderful time and feedback. We look forward seeing you soon next time.Best regards

10/10 Fantastiskt

Taylah

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Well-located, modern hotel in Old Quarter
We had a quick one-night stay at La Sinfonia. We could not fault the location - it is well positioned in Old Quarter and on a side street off the main road, so the traffic is less. We faced the lake and didn’t notice any road noise. We had stayed at a different hotel in Hanoi earlier in our trip. This hotel was better positioned but had smaller rooms. We also weren’t a fan of the bath/shower but asides from that, we thought it was a great hotel! Although there is no pool, the rooftop bar is spectacular. The buffet breakfast was also great!
Bodde här 1 natt i augusti 2023
Svar från Alex 28 aug. 2023
thank you Mr/Ms. Taylah for your wonderful time and feedback. We look forward seeing you soon next time.Best regards

10/10 Fantastiskt

john

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Fantastic 5 day stay.Beautiful clean facilities and great staff.Breakfast was well above average.Roof top bar is quite famous and easy to see why.Great place to watch sunset and enjoy a drink.Rooms are very tasteful and up market.Recommend this hotel to anyone.
Svar från Alex Luu 1 aug. 2023
Thank you Mr. John for your wonderful review and feedback after your stay with us. On behalf of our team, I would like to express our sincere appreciation and look forward seeing you next time in Hanoi

10/10 Fantastiskt

christine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
La Sinfonía Title: A Truly Amazing Experience at an Exceptional Hotel in Hanoi Review: I recently had the pleasure of staying at a hotel in Hanoi, and I must say, it was an absolutely amazing experience from start to finish. From the moment I arrived until the day of my departure, everything about this hotel exceeded my expectations. First and foremost, the staff was simply outstanding. They were warm, welcoming, and went above and beyond to ensure that every aspect of my stay was perfect. From the attentive front desk team to the friendly housekeeping staff, everyone was dedicated to providing exceptional service. Their attention to detail and genuine care for the guests truly made a difference. Now, let's talk about the rooms. They were nothing short of remarkable.exquisitely furnished, the rooms offered a perfect blend of comfort and luxury. The attention to detail was evident in every aspect, from the plush bedding to the modern amenities. The cleanliness and tidiness of the rooms were impeccable, and I truly felt like I was in a home away from home. The quality of the food was exceptional, and each meal was a delightful culinary experience. Additionally, the hotel's bar served a wide selection of beverages, including expertly crafted cocktails, making it a perfect A Truly Amazing Experience at an Exceptional Hotel in Hanoi In conclusion, my experience at this hotel in Hanoi was nothing short of exceptional. The amazing staff, luxurious rooms,amazing
Bodde här 6 nätter i juni 2023
Svar från Alex Luu 19 juli 2023
Dear Ms. Christine,Thank you for your lovely review and wonderful feedback. Our team and I are very much grateful for your kind words and appreciated your sharing, we look forward seeing you soon for your next trip in HanoiBest regards

10/10 Fantastiskt

Pascual

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excelente Hotel. Limpieza y atención del personal. El desayuno esta muy rico
Bodde här 4 nätter i juni 2023
Svar från Alex 10 juli 2023
Dear Mr/Ms. PascualThank you for your wonderful feedback. I am happy to learn you had a great stay during your time with us in Hanoi. We look forward seeing you next time

10/10 Fantastiskt

Andrew

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff where very good
Bodde här 2 nätter i juni 2023
Svar från Alex 10 juli 2023
Dear Mr. AndrewThank you for your wonderful feedback. I am happy to learn you had a great stay during your time with us in Hanoi. We look forward seeing you next time

10/10 Fantastiskt

Ryuta

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i juni 2023
Svar från Alex 21 juni 2023
Thank you for your great feedback and review RyutaWe look forward seeing you soonBest regards

8/10 Bra

YOSHINORI

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The care of the staff was wonderful, and the restaurant was also good. The room is also clean and it is a good hotel
Bodde här 3 nätter i juni 2023
Svar från Alex 13 juni 2023
Thank you Mr/Ms. Yoshinori for your great review and feedback, I am glad that you loved the room, hotel and our staffs. We love to see you next time in Hanoi