Inomhuspool

Recensioner av Super Hotel Candle

4 out of 5
Super Hotel Candle
287 - 301 Doi Can Str, Ba Dinh, Hanoi

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 190 av 408 recensioner" "
8 - Bra i betyg. 167 av 408 recensioner" "
6 - Okej i betyg. 34 av 408 recensioner" "
4 - Dåligt i betyg. 13 av 408 recensioner" "
2 - Väldigt dåligt i betyg. 4 av 408 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

8,6/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Håkan

Bodde här 3 nätter i juli 2023
Svar från Hotel Management 7 aug. 2023
Dear Mr.Hakan,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

10/10 Fantastiskt

Takashi

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
スタッフの対応が良い
Bodde här 5 nätter i april 2024
Svar från Hotel Management 22 apr. 2024
Dear Mr. Takashi,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

8/10 Bra

Alfredo, Spring

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
"Clean hotel with exceptional staff; however, the apartment-style rooms, particularly the bathrooms, are due for an update."
Bodde här 5 nätter i april 2024
Svar från Hotel Management 15 apr. 2024
Dear Mr. Alfredo,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

8/10 Bra

Takuro, Niza

Affärsresenär
Gillade: Personal och service
マッサージを利用しましたが、リラックスできる物でした。スタッフの方も皆丁寧でまた次回ハノイ滞在時は利用したいと思います。
Bodde här 1 natt i april 2024
Svar från Hotel Management 15 apr. 2024
Dear Mr. Takuro,Thank you for your recent stay with us and for your very nice comments. I was delighted to learn that your recent stay with us was well looked after. I will be sure to let our team know that you appreciated the efforts. From all of us at SUPER HOTEL Candle, we do hope your travels have you well and we look forward to welcoming you back again soon, should the opportunity allow.

8/10 Bra

Alfredo, Spring

Reste i grupp
Gillade: Personal och service och bekvämligheter
Rooms were ok but the bathrooms need updating. Rust on metal panels are very visible especially on the corners on the shower enclosures.
Bodde här 4 nätter i april 2024
Svar från Hotel Management 15 apr. 2024
Dear Mr. Alfredo,Thank you for sharing your stay experience at our hotel. We always strive to provide the best service to our guests, and we sincerely apologize for any shortcomings during your stay. On behalf of SUPER HOTEL Candle, we take this feedback seriously and will conduct a thorough review with the relevant departments to prevent similar occurrences and enhance the overall guest experience at our hotel. We hope to have the opportunity to welcome you back to our hotel in the future, where you can experience the improvements in our services.

10/10 Fantastiskt

Takashi

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från Hotel Management 20 mars 2024
Dear Mr. Takashi,Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel. Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.

10/10 Fantastiskt

Akira

Bodde här 2 nätter i mars 2024
Svar från Hotel Management 9 apr. 2024
Dear Sir/Madam, Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

10/10 Fantastiskt

Hiroshi

Affärsresenär
Gillade: Bekvämligheter och boendets skick och faciliteter
いつもルームアップグレードして頂き有難うございます。 次回は5月に行きます。 次回もよろしくお願いします。
Bodde här 2 nätter i mars 2024
Svar från Hotel Management 11 mars 2024
Dear Mr. Hiroshi,Thank you for your recent stay with us and for your very nice comments. I was delighted to learn that your recent stay with us was well looked after. I will be sure to let our team know that you appreciated the efforts. From all of us at SUPER HOTEL Candle, we do hope your travels have you well and we look forward to welcoming you back again soon, should the opportunity allow.

6/10 Okej

Tom, Westminster

Bodde här 1 natt i februari 2024
Svar från Hotel Management 21 mars 2024
Dear Mr. Tom,Thank you for taking the time to share your feedback about your stay. I apologize that your experience at SUPER HOTEL Candle did not meet your expectations. Please accept my sincerest apologies. At SUPER HOTEL Candle, we are committed to delivering an exceptional service experience to every guest, and your feedback is invaluable to us. Rest assured that we are taking appropriate measures to address the issue and prevent it from recurring in the future. We appreciate your candid comments and hope for the opportunity to better serve you in the near future.

8/10 Bra

Masako

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
プール、大浴場があって、子供連れにはとても良かったです。浴槽付きの広いお部屋にしたので、お部屋でも入浴出来たし、洗濯が出来て本当に助かりました。フロントの方で日本語が話せる方がとても親切で、毎回タクシーを呼んでいただく際助かりました。設備は少し古いですが綺麗にされています。残念だったことはお部屋のシャワールームの方の排水が悪かったことです。体調を崩してしまった子供にはルームサービスのうどんとオレンジジュースがありがたかったです。
Bodde här 6 nätter i januari 2024
Svar från Hotel Management 29 jan. 2024
Dear Mrs. Masako, Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

4/10 Dåligt

David

Gillade inte: Boendets skick och faciliteter
Bodde här 8 nätter i januari 2024
Svar från Hotel Management 29 jan. 2024
Thank you for taking the time to share your feedback about your stay. I apologize that your experience at SUPER HOTEL Candle did not meet your expectations. Please accept my sincerest apologies. At SUPER HOTEL Candle, we are committed to delivering an exceptional service experience to every guest, and your feedback is invaluable to us. Rest assured that we are taking appropriate measures to address the issue and prevent it from recurring in the future. We appreciate your candid comments and hope for the opportunity to better serve you in the near future.

10/10 Fantastiskt

Arvinder

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service and great staff , excellent customer service
Bodde här 5 nätter i januari 2024
Svar från Hotel Management 19 jan. 2024
Dear Mr. Arvinder,Dear Valued Guest, Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

2/10 Väldigt dåligt

KENICHI

Bodde här 2 nätter i januari 2024
Svar från Hotel Management 29 jan. 2024
Thank you for taking the time to share your feedback about your stay. I apologize that your experience at SUPER HOTEL Candle did not meet your expectations. Please accept my sincerest apologies. At SUPER HOTEL Candle, we are committed to delivering an exceptional service experience to every guest, and your feedback is invaluable to us. Rest assured that we are taking appropriate measures to address the issue and prevent it from recurring in the future. We appreciate your candid comments and hope for the opportunity to better serve you in the near future.

10/10 Fantastiskt

MANAMI

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Hotel Management 9 jan. 2024
Dear Mrs. Manami, Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated. From all of us at SUPER HOTEL Candle, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.

8/10 Bra

Adrian

Reste med familjen
Gillade: Renlighet och personal och service
Family suite was very spacious and facilities good. Clientele and services (food, language etc) appear to be aimed at Japanese and Korean visitors. Breakfast is standard buffet breakfast - good but not exceptional. Traffic is very heavy and location not very central but Grab was very efficient, cheap and quick to get around even in peak hour.
Bodde här 4 nätter i januari 2024
Svar från Hotel Management 9 jan. 2024
Dear Mr. Adrian, Thank you kindly for sharing your nice comments with us. I was delighted to learn that your recent stay with us was well looked after. I shall share your comments with our team, and particularly with Mr. Đạt, whom I am sure will be delighted to learn that their efforts did not go un-noticed and that you thoroughly enjoyed our hotel services and facilities. From all of us at SUPER HOTEL Candler, thank you again for your nice comments and look forward to having the privilege in the near future to welcome you back!

10/10 Fantastiskt

SHUNSUKE

Bodde här 3 nätter i december 2023
Svar från Hotel Management 31 dec. 2023
Dear Valued Guest,Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated.From all of us at SUPER HOTEL Candle, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.Thank you and HAPPY NEW YEAR 2024!

8/10 Bra

Ole Hvas

Bodde här 1 natt i december 2023
Svar från Hotel Management 30 dec. 2023
Dear Mr. Ole Hvas,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

6/10 Okej

masaru

Svar från Hotel Management 19 jan. 2024
Dear Mr. Masaru,Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel. Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.

10/10 Fantastiskt

Takashi

Affärsresenär
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
良いホテルです
Svar från Hotel Management 20 dec. 2023
Dear Mr. Takashi, Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated. From all of us at SUPER HOTEL Candle, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.

10/10 Fantastiskt

Fujimura

Bodde här 2 nätter i november 2023
Svar från Hotel Management 20 dec. 2023
Dear Mr. Fujimura, Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

10/10 Fantastiskt

KEN

Bodde här 4 nätter i december 2023
Svar från Hotel Management 12 dec. 2023
Dear Valued Guest,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

10/10 Fantastiskt

Yong

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
There is sauna and pool. Bidet and good mattress
Bodde här 3 nätter i november 2023
Svar från Hotel Management 30 nov. 2023
Dear Valued Guest, Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel. Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.

10/10 Fantastiskt

Kento

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
総合的に良かったです。
Bodde här 2 nätter i november 2023
Svar från Hotel Management 29 nov. 2023
Dear Mr. Kento,Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel. Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.

10/10 Fantastiskt

HIROSHI, CHIGASAKISHI

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
nice
Bodde här 2 nätter i november 2023
Svar från Hotel Management 12 dec. 2023
Dear Mr. HIROSHI,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

10/10 Fantastiskt

Francesco

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i november 2023
Svar från Hotel Management 20 dec. 2023
Dear Mr. Francesco, Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated. From all of us at SUPER HOTEL Candle, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.

10/10 Fantastiskt

Daisuke

Gillade: Renlighet, personal och service och bekvämligheter
無料アップグレードで使いきれない大きい部屋にしてくれた。朝食もおいしく、外がうるさい以外は全く文句がなかった。シャワーだけでなくお風呂が付いているし、ウォシュレットも付いていて快適です。
Bodde här 4 nätter i november 2023
Svar från Hotel Management 29 nov. 2023
Dear Mr. Daisuke,Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated. From all of us at SUPER HOTEL Candle, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.

10/10 Fantastiskt

Francesco

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super Hotel Candle is a 4 star hotel that strives to provide a 5 star service. Rooms are spacious and comfortable, food is good and with plenty to choose from even for a picky eater like myself, and personnel will try to satisfy any request. Third time in this hotel and for the first time i had a massage, too bad i haven't had more of them, extremely relaxing. I will come back for sure and i recommend this hotel for short and long stays.
Bodde här 1 natt i november 2023
Svar från Hotel Management 29 nov. 2023
Dear Mr. Francesco,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

10/10 Fantastiskt

Francesco

Bodde här 1 natt i november 2023
Svar från Hotel Management 20 dec. 2023
Dear Mr. Francesco, Thank you for sharing your stay experience at our hotel. We always strive to provide the best service to our guests, and we sincerely apologize for any shortcomings during your stay. On behalf of SUPER HOTEL Candle, we take this feedback seriously and will conduct a thorough review with the relevant departments to prevent similar occurrences and enhance the overall guest experience at our hotel. We hope to have the opportunity to welcome you back to our hotel in the future, where you can experience the improvements in our services.

10/10 Fantastiskt

NGOC-LIEN

Gillade: Personal och service och boendets skick och faciliteter
Hotel Is very nice and the staff is excellent.. The breakfasyis great and offer lots of choice. The area is easy access (by car) to many nice shopping areas. But Hanoi is crowded , cannot escape that!
Bodde här 3 nätter i november 2023
Svar från Hotel Management 23 nov. 2023
Dear Mrs. Lien,Thank you for your recent stay with us and for your very nice comments. I was delighted to learn that your recent stay with us was well looked after. I will be sure to let our team know that you appreciated the efforts. From all of us at SUPER HOTEL Candle, we do hope your travels have you well and we look forward to welcoming you back again soon, should the opportunity allow.

8/10 Bra

MASATO

Gillade: Renlighet och personal och service
Bodde här 2 nätter i november 2023
Svar från Hotel Management 20 nov. 2023
Dear Mr. Masato,Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated. From all of us at SUPER HOTEL Candle, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.

10/10 Fantastiskt

Takashi

Gillade: Renlighet, personal och service och bekvämligheter
ホテルスタッフが皆親切で対応が良いです。
Svar från Hotel Management 17 nov. 2023
Dear Mr. Takashi,Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated. From all of us at SUPER HOTEL Candle, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.

10/10 Fantastiskt

Takashi

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
ホテル従業員の対応が素晴らしいホテルです
Bodde här 1 natt i november 2023
Svar från Hotel Management 17 nov. 2023
Dear Mr. Takashi,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

10/10 Fantastiskt

Takashi

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
良いホテルです
Svar från Hotel Management 17 nov. 2023
Dear Mr. Takashi,Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated. From all of us at SUPER HOTEL Candle, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.

10/10 Fantastiskt

Takashi

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
素晴らしいホテルです
Bodde här 2 nätter i november 2023
Svar från Hotel Management 17 nov. 2023
Dear Mr. Takashi,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

10/10 Fantastiskt

Paal Fredrik

Bodde här 3 nätter i november 2023
Svar från Hotel Management 20 nov. 2023
Dear Paal Fredrik,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

10/10 Fantastiskt

Stephen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Room was great and spacious. Breakfast buffet was average
Bodde här 2 nätter i oktober 2023
Svar från Hotel Management 1 nov. 2023
Dear Mr. Stephen.Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

10/10 Fantastiskt

TAKUO

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från Hotel Management 27 okt. 2023
Dear Mr. Takuo, Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

10/10 Fantastiskt

Takashi

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
カードキーが1枚しかもらえないのが不便
Bodde här 1 natt i oktober 2023
Svar från Hotel Management 25 okt. 2023
Dear Mr. Takashi,Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel. Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.

8/10 Bra

Hiroshi

Reste i grupp
Gillade: Renlighet och personal och service
部屋をアパートメントタイプにアップグレードになっていて良かった
Bodde här 3 nätter i oktober 2023
Svar från Hotel Management 9 okt. 2023
Dear Mr. Hiroshi,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

10/10 Fantastiskt

Precilla

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pleasant
Comfortable stay. Rooms large and spacious and staff very courteous. Very nice experience overall.
Bodde här 3 nätter i september 2023
Svar från Hotel Management 9 okt. 2023
Dear Mrs. Precilla and Family,Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel. Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.

8/10 Bra

Tam

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Hotel Management 28 sep. 2023
Dear Valued Guest,Thank you very much for your nice comments and particularly for your kind feedback concerning our team's dedicated efforts. I will be sure to pass along your comments to them which I am sure will be most appreciated. From all of us at SUPER HOTEL Candle, thank you once again for sharing your experience with us and do trust your travels have you well and look forward to having the privilege to welcome you back in the near future, should the opportunity allow.

10/10 Fantastiskt

Hideki

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från Hotel Management 28 sep. 2023
Dear Mr. Hideki,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

8/10 Bra

yoshinari, sakai

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
日系のビジネスホテルだが、日本のホテルとは異なり部屋が広い。 屋内プールにはたくさんのローカル客が多かった。 スパはもう少しお風呂感が欲しかった。 全体的に満足度が高い。
Bodde här 3 nätter i september 2023
Svar från Hotel Management 25 sep. 2023
Dear Mr. Yoshinari,Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel. Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.

6/10 Okej

Jihoon

Bodde här 1 natt i september 2023
Svar från Hotel Management 26 sep. 2023
Dear Mr. Jihoon,Thank you for sharing your stay experience at our hotel. We always strive to provide the best service to our guests, and we sincerely apologize for any shortcomings during your stay. On behalf of SUPER HOTEL Candle, we take this feedback seriously and will conduct a thorough review with the relevant departments to prevent similar occurrences and enhance the overall guest experience at our hotel. We hope to have the opportunity to welcome you back to our hotel in the future, where you can experience the improvements in our services.Sincerely,SUPER HOTEL Candle.

10/10 Fantastiskt

Takashi

Gillade: Renlighet, personal och service och boendets skick och faciliteter
カードキーの追加がしてもらえなくなったのは、不便です
Bodde här 2 nätter i september 2023
Svar från Hotel Management 19 sep. 2023
Dear Mr. Takashi,Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel. Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.

6/10 Okej

Dhan

Reste i grupp
Gillade: Bekvämligheter
โรงแรมเก่าrenovateใหม่ๆ รวมๆ ok แต่เสียงแตรรถจากด้านนอกดัง
Bodde här 1 natt i september 2023
Svar från Hotel Management 19 sep. 2023
Dear Mr. Dhanker Puneet,Thank you for your recent stay with us and for your very nice comments. I was delighted to learn that your recent stay with us was well looked after. I will be sure to let our team know that you appreciated the efforts. From all of us at SUPER HOTEL Candle, we do hope your travels have you well and we look forward to welcoming you back again soon, should the opportunity allow.

10/10 Fantastiskt

Takashi

Gillade: Renlighet och personal och service
良い
Svar från Hotel Management 13 sep. 2023
Dear Mr. Takashi,Thank you for sharing your experience with us. I was pleased to learn that you enjoyed your recent visit. I will be sure to pass along your nice comments to our team whom I am sure will greatly appreciate it, this is absolutely an inspiring reward to every single team member at our hotel. Once again, much appreciate your nice remarks and do look forward to having the privilege to welcome you in the not so distant future, should the opportunity permit.

10/10 Fantastiskt

Takashi

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
良いホテルです
Bodde här 2 nätter i september 2023
Svar från Hotel Management 13 sep. 2023
Dear Mr. Takashi,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

8/10 Bra

Wai Lam

Bodde här 3 nätter i september 2023
Svar från Hotel Management 7 sep. 2023
Dear Mr. Wai Lam,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.

10/10 Fantastiskt

MIKA

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
朝食ビュッフェが充実していました。スタッフの方の対応もよかったです。
Bodde här 3 nätter i augusti 2023
Svar från Hotel Management 14 sep. 2023
Dear Ms. Mika,Thank you for sharing your recent experience with us! I was absolutely thrilled to learn that, above all, our team was able to go above and beyond in ensuring your stay with us was well-looked after. I will be sharing your kind comments with them and which I am sure will be greatly appreciated. In the interim, I do very much hope your travels have you well and we look forward to having the privilege to welcome you in the near future, should the opportunity allow.