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Recensioner av Radisson Hotel Hauppauge-Long Island

3.5 out of 5
Radisson Hotel Hauppauge-Long Island
110 Vanderbilt Motor Pkwy, Hauppauge, NY

Recensioner

5,8
10 - Fantastiskt i betyg. 210 av 1002 recensioner" "
8 - Bra i betyg. 164 av 1002 recensioner" "
6 - Okej i betyg. 177 av 1002 recensioner" "
4 - Dåligt i betyg. 178 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 273 av 1002 recensioner" "

6,2/10

Renlighet

6,8/10

Personal och service

5,6/10

Bekvämligheter

5,4/10

Boendets skick och faciliteter

6,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Radia

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and beautiful hotel and the staff are friendly
Bodde här 1 natt i april 2024
Svar från The Radisson Hauppauge Team 1 maj 2024
Thank you so much for your kind words, we sincerely appreciate it!

10/10 Fantastiskt

Karishma

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Greta

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is out dated. We could not watch live tv. Our room did not get cleaned by room service. Customer service was poor. The towels are thin and scratchy. The furniture was dusty. The building on the outside was not repaired and outdated. Parking lot was always difficult. I will never stay here ever again.
Bodde här 2 nätter i april 2024
Svar från The Radisson Hauppauge Team 30 apr. 2024
Thank you Greta for taking the time and giving us your feedback. We will speak with the team, for corrective action. We are sincerely sorry we did not meet your expectations.

6/10 Okej

Margaret

Staff was slow even though there were no guests- not friendly whole place smelled of weed.
Bodde här 1 natt i april 2024
Svar från The Radisson Hauppauge Team 29 apr. 2024
Thank you for your Feedback we sincerely appreciate it. We will drill down on the Front Desk Check in, and the odor.

10/10 Fantastiskt

Christian, SAN ANTONIO

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent hotel located in central Long Island. The staff is great and the amenities are outstanding
Bodde här 7 nätter i april 2024
Svar från The Radisson Hauppauge Team 29 apr. 2024
Thank you for your Feedback we sincerely appreciate it

8/10 Bra

Fallon

Reste med familj och småbarn, Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Room was clean but hotel is very old.
Bodde här 3 nätter i april 2024
Svar från The Radisson Hauppauge Team 29 apr. 2024
Thank you for your feedback, it is appreciated.

6/10 Okej

Gary

Affärsresenär
Gillade inte: Bekvämligheter
Needs some upgrading
Bodde här 2 nätter i april 2024
Svar från The Radisson Hauppauge Team 25 apr. 2024
thank you for your feedback we sincerely appreciate it, and will share it with the team.

2/10 Väldigt dåligt

Yigal

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I would not recommend this hotel to my friends.
Bodde här 1 natt i april 2024
Svar från The Radisson Hauppauge Team 24 apr. 2024
Yigal, thank you for your feedback, we are sincerly sorry we fell short of your expectations. We will drill down on our services and take corrective action.

6/10 Okej

Shannon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Other than my card being charged after I done paid and paid a deposit which I’m waiting to get back. The room was good wish it had a microwave, the bathtub was leaky but for the time I needed it for after my surgery it was convenient.
Bodde här 2 nätter i april 2024
Svar från The Radisson Hauppauge Team 23 apr. 2024
Thank you Shannon for your feedback, we are sincerely sorry to hear of your leaky bathtub, and we will have the team address this. Your unused deposit hold will be released 5-10 business days depending on your back

2/10 Väldigt dåligt

shaunta

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very nasty and not helpful
Bodde här 3 nätter i april 2024
Svar från The Radisson Hauppauge Team 23 apr. 2024
Thank you Shaunta for your feedback, we are sincerely sorry to hear this, and will look into the matter.

6/10 Okej

Vanessa

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
We had booked a room with a king size bed and when we got there they told us they only had rooms with two beds available and the beds were full size.
Bodde här 1 natt i april 2024
Svar från The Radisson Hauppauge Team 23 apr. 2024
Thank you for your feedback, we sincerely appreciate it. and our sincere apologies for not having the King bed accommodation's available for your arrival.

10/10 Fantastiskt

Javier

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel muy lindo y limpio
Bodde här 1 natt i april 2024
Svar från The Radisson Hauppauge Team 22 apr. 2024
Thank you for your feedback. and 5/5 rating, it is appreciated.

10/10 Fantastiskt

Christian, SAN ANTONIO

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location in central Long Island. Great for event hosting.
Bodde här 7 nätter i april 2024
Svar från The Radisson Hauppauge Team 22 apr. 2024
Thank you so much for taking the time to give us your feedback, we sincerely appreciate it! and will utilize it to fine tune the operations.

4/10 Dåligt

Leota

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
My key stopped working , i went to the desk twice in a row. The desk person came back up with me the 3rd time to “make sure i was at the correct room & doing it right” only to find out that i was correct. Then he told me to stay there and he went back downstairs and came back up with no avail . Then he ended up calling maintenance and they handled it . Building outside needs work for sure . The front doors don’t close and there’s only one door that opens in the front to get out. This place needs help.
Bodde här 2 nätter i april 2024
Svar från The Radisson Hauppauge Team 22 apr. 2024
Thank you for your feedback, we sincerely appreciate it, and will utilize it for improvements with the team, and maintenance department.

6/10 Okej

china

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från The Radisson Hauppauge Team 22 apr. 2024
Thank you so much for taking the time to give us your feedback, we sincerely appreciate it! and will utilize it to fine tune the operations.

4/10 Dåligt

Clyde

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från The Radisson Hauppauge Team 22 apr. 2024
Thank you so much for taking the time to give us your feedback, we sincerely appreciate it! and will utilize it to fine tune the operations.

8/10 Bra

Teshana

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Recommended , it was clean and the staff were nice, it's just the check in time and check out. Usual check in time was 3:pm , i checked in at 6 pm but still had to check out at 12. I was told $25 for 1 hour etc, $75 for 2 hours and $100 for 3 hours, other than that they were nice
Bodde här 1 natt i april 2024
Svar från The Radisson Hauppauge Team 22 apr. 2024
Thank you so much for taking the time to give us your feedback, we sincerely appreciate it! and will utilize it to fine tune the operations.

8/10 Bra

Anita

Reste med familjen
Gillade: Personal och service
We came for the dance competition week. No restaurant in the hotel ( very limited timing ) and not much in the area. My room was clean.
Bodde här 1 natt i april 2024
Svar från The Radisson Hauppauge Team 19 apr. 2024
Thank you for your feedback, we sincerely appreciate you taking the time to let us know how we are doing.

10/10 Fantastiskt

ana virginia

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
👍
Bodde här 4 nätter i april 2024
Svar från The Radisson Hauppauge Team 17 apr. 2024
Thank you for your 5/5 rating we sincerely appreciate it and will share it with the team.

2/10 Väldigt dåligt

Antoine

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bad
Bodde här 2 nätter i april 2024
Svar från The Radisson Hauppauge Team 17 apr. 2024
Dear Antoine, we are sincerely sorry we did not meet your expectations, we will continue to drill down with the team, on raising the bar.

8/10 Bra

Fernando

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från The Radisson Hauppauge Team 22 apr. 2024
Thank you so much for taking the time to give us your feedback, we sincerely appreciate it! and will utilize it to fine tune the operations.

8/10 Bra

Ruth

Bodde här 2 nätter i april 2024
Svar från The Radisson Hauppauge Team 19 apr. 2024
Thank you for your feedback, we sincerely appreciate you taking the time to let us know how we are doing.

10/10 Fantastiskt

Christian, SAN ANTONIO

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location in central Long Island. Outstanding staff that go above and beyond to make your stay enjoyable
Bodde här 7 nätter i april 2024
Svar från The Radisson Hauppauge Team 15 apr. 2024
Thank you for your feedback, we sincerely appreciate it!

4/10 Dåligt

Joan

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Room was nice, clean. Ran out of hot water.
Bodde här 1 natt i april 2024
Svar från The Radisson Hauppauge Team 15 apr. 2024
Thank you for your feedback, we are sincerely sorry to hear about the hot water, and we will check on that with our team.

2/10 Väldigt dåligt

Rick

Reste med familj och småbarn, Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had to change rooms twice due to numerous issues. Hotel is a bit rundown and construction had to be done on the two overpasses due to collapses.
Bodde här 2 nätter i april 2024
Svar från The Radisson Hauppauge Team 15 apr. 2024
Thank you for your Feedback, we sincerely appreciate it, and we will address your concerns. Sorry out the overpasses a truck hit it this weekend.

4/10 Dåligt

Tarnia

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pool access
Bodde här 2 nätter i mars 2024
Svar från The Radisson Hauppauge Team 15 apr. 2024
Thank you for your feedback, we will utilized it to make improvements.

4/10 Dåligt

Michelle

Affärsresenär
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The property wasn't well staffed, the bar and cafe were not staffed. Common areas looked like they hadn't been vacuumed in weeks. Overall did not feel safe. Clientele were sketchy.
Bodde här 3 nätter i april 2024
Svar från The Radisson Hauppauge Team 11 apr. 2024
Michelle, Thank you for your feedback, we are sincerely sorry to hear that we did not meet the expectations of our guests, we will drill down on the areas you mentioned for corrective action. Thank you again

10/10 Fantastiskt

LING

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från The Radisson Hauppauge Team 11 apr. 2024
Dear Ling, Thank you for your 5/5 rating we sincerely appriciate it and will share with the team.

4/10 Dåligt

Allen, Fredericksburg

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Exterior doors remained unlocked to anyone who wanted to get inside. Rust on many metal parts. Non-smoking room had a strong smell of smoke. Grounds are filthy, lots of trash. Generally run down.
Bodde här 1 natt i april 2024
Svar från The Radisson Hauppauge Team 10 apr. 2024
Thank you for your feedback, and we will address the exterior doors, rust, smoke smell, and Grounds. We are sincerely sorry for the inconvenience.

6/10 Okej

Yuri

Reste med familjen
Nothing
Bodde här 1 natt i april 2024
Svar från Radisson Hotel Hauppauge 9 apr. 2024
Thank you for your feedback.

10/10 Fantastiskt

Kelly

Gillade: Renlighet
Bodde här 1 natt i mars 2024
Svar från The Radisson Hauppauge Team 10 apr. 2024
Thank you for your feedback, we sincerely appreciate it!

10/10 Fantastiskt

michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från The Radisson Hauppauge Team 10 apr. 2024
Thank you for your feedback, we sincerely appreciate it!

2/10 Väldigt dåligt

Corinne

Affärsresenär, Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
There was NO HOT WATER to shower. Pot smoking up and down the several halways I had to walk to my room. There was no cover pad on the ironing board. The hair dryer was dirty. Mold or serious staining in the toilet. The heat could not be controlled. The tv reception was horrible and the picture was larger than the tv screen. No ice in the ice machine. I will never stay here again. And I will be looking for a refund. I checked out at 6:99am just to get out since people were yelling at 1 am 3:38am 4:02am I was wondering if this has turned into a residence hotel? Shame on you Radisson. You use to be a lovely hotel
Bodde här 3 nätter i april 2024
Svar från The Radisson Hauppauge Team 8 apr. 2024
Thank you for your feedback we sincerely appreciate it, and will drill down on issue to make improvements. Our apologies for need meeting the expectations.

4/10 Dåligt

Nicholas

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Rooms were obviously not checked during last house cleaning. Personal items left by previous customer(box of dildos). Cold water showers, white tape covering holes in tub. Don’t call the front desk because no one will answer. Outside of hotel was awful, branches and garbage everywhere.
Bodde här 2 nätter i april 2024
Svar från The Radisson Hauppauge Team 8 apr. 2024
Thank you for your feedback we sincerely appreciate it, and will drill down on issue to make improvements. Our apologies for need meeting the expectations.

10/10 Fantastiskt

Walter anderson

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 4 nätter i april 2024
Svar från The Radisson Hauppauge Team 8 apr. 2024
Thank you for your feedback and 5/5 rating, we sincerely appreciate it

4/10 Dåligt

Rajvinder

Reste med familjen
No hot water to shower. Towel had hair on it. Sockets weren’t working
Bodde här 1 natt i april 2024
Svar från The Radisson Hauppauge Team 8 apr. 2024
Thank you for your feedback we sincerely appreciate it, and will drill down on issue to make improvements.

10/10 Fantastiskt

Marta

Bodde här 3 nätter i mars 2024
Svar från The Radisson Hauppauge Team 29 apr. 2024
Thank you for your Feedback we sincerely appreciate it

6/10 Okej

Hakan

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service
The guy at the reception is very slow
Bodde här 1 natt i april 2024
Svar från The Radisson Hauppauge Team 8 apr. 2024
Thank you for your feedback we sincerely appreciate it, and will drill down on issue to make improvements.

10/10 Fantastiskt

nicole

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 5 nätter i mars 2024
Svar från The Radisson Hauppauge Team 3 apr. 2024
thank you for your 5/5 rating we sincerely appreciate it and will share it with the team!

2/10 Väldigt dåligt

Ranjan

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service
Hotel was good. Atmosphere was nice. The guy at reception was very inattentive and less responsive. When entered in room, room was nice and clean, no complaint. But TV remote was missing. Tried to call reception but room phone had no information on it where to call. And worst part, room had no water supply. After complaining 3 times in morning we had to leave hotel without shower. Staff did not do anything to provide us hot water.
Bodde här 1 natt i mars 2024
Svar från The Radisson Hauppauge Team 2 apr. 2024
Dear Ranjan, Thank you for your feedback, we will have our team check on the TV remote, and Phone information, and water supply.... please accept our apologies.

4/10 Dåligt

Marie, Centralislip

Gillade inte: Bekvämligheter
No microwave and bad tv reception
Bodde här 3 nätter i mars 2024
Svar från The Radisson Hauppauge Team 2 apr. 2024
Marie, Thank you for your feedback, we are sincerely sorry to hear about the TV reception. Unfortunately our rooms do not have microwaves, but there are some in the lobby for guest use.

2/10 Väldigt dåligt

Ashley

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My room a/c did not work. There were burn holes on the carpet floor and on the window curtains. The smoke detector was broken and hanging off the wall. Very disappointed.
Bodde här 4 nätter i mars 2024
Svar från The Radisson Hauppauge Team 2 apr. 2024
Dear Ashely, we are sincerely sorry to hear about the A/C not working, and the burn holes /Smoke detector, we will have our team address immediately

10/10 Fantastiskt

Oscar

Bodde här 1 natt i mars 2024
Svar från The Radisson Hauppauge Team 22 apr. 2024
Thank you so much for taking the time to give us your feedback, we sincerely appreciate it!

8/10 Bra

Shavaughna

Bodde här 3 nätter i mars 2024
Svar från The Radisson Hauppauge Team 19 apr. 2024
Thank you for your feedback, we sincerely appreciate you taking the time to let us know how we are doing.

4/10 Dåligt

Yesenia

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Thought it was going to be nicer than it was. Our room had no fridge, was dirty and dark. It was just super convenient.
Bodde här 1 natt i mars 2024
Svar från The Radisson Hauppauge Team 25 mars 2024
Thank you for your feedback, we will drill down on your comments, and take corrective action.

2/10 Väldigt dåligt

JoLynn

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The place is a dump! The place stunk like sewage, the staff had no idea what to do and the place is falling apart. We had no towels in the room and when we finally received some one of the towels was covered in blood. Avoid this place if you can! Radisson should be embarrassed that this hotel bares its name!
Svar från The Radisson Hauppauge Team 25 mars 2024
Dear Jolynn, that you for your feedback, we are sincerely sorry to hear of the issues you encountered during your stay, we will drill down on these items with our team to make improvements.

4/10 Dåligt

Kerri

Affärsresenär, Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Honestly I waited 5 hours for working room keys only to have you move my room. The man working the desk was very Nice and helpful and understanding and gave me help since I was by myself with 10 bags. The leak on the lobby my friend slipped and fell on and no one helped her up from behind the desk. The venue was too small for the dance competition too many fire hazards with allowing people to stand in doorway
Bodde här 1 natt i mars 2024
Svar från Radisson Hotel Hauppauge 25 mars 2024
Dear Kerri, thank you for your feedback, we are sincerely sorry for the room key issues, and most importantly for your friend slipping, We will drill down on these issues.

10/10 Fantastiskt

Deborah

Reste med familjen
Gillade: Renlighet och personal och service
Fair convenient for this competition not for a vacation stay.
Bodde här 1 natt i mars 2024
Svar från The Radisson Hauppauge Team 25 mars 2024
Thank you for your review, we sincerely appreciate it.

10/10 Fantastiskt

Ajay

Bodde här 1 natt i mars 2024
Svar från The Radisson Hauppauge Team 10 apr. 2024
Thank you for your feedback, we sincerely appreciate it!

6/10 Okej

Pablo

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Dirty
Bodde här 3 nätter i mars 2024
Svar från The Radisson Hauppauge Team 20 mars 2024
Thank you for your feedback, we are sorry that you felt the hotel was dirty and we will address with this point with our team.