Utomhuspool, parasoller och solstolar

Recensioner av AEI at The Mahana Kaanapali Resort

4 out of 5
AEI at The Mahana Kaanapali Resort
110 Kaanapali Shores Pl, Lahaina, HI

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 131 av 206 recensioner" "
8 - Bra i betyg. 40 av 206 recensioner" "
6 - Okej i betyg. 16 av 206 recensioner" "
4 - Dåligt i betyg. 10 av 206 recensioner" "
2 - Väldigt dåligt i betyg. 9 av 206 recensioner" "

8,8/10

Renlighet

9,4/10

Personal och service

8,2/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Raveen

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Honeymooners first time in Maui, we loved this hotel. In the touristy North-west section of Maui but right on the beach (beautiful sunsets), facility amenities were exactly what we were hoping for. Clean site and rooms, spacious room with full kitchen and living room and a washer/dryer in-unit. Concierge service was excellent at helping us book the tours/events we wanted despite short notice. Could have benefitted from more information about the facility at check-in, did not realize we had beach chairs available to us in the room until our last day and briefly locked out of our room due to a clerical error but minor issues and the latter was addressed timely. Would stay here again!
Bodde här 4 nätter i april 2024
Svar från Eddy Mundo 13 maj 2024
Congratulations on your honey.oon. So glad you enjoyed your stay. We look forward to ypur next visit.

10/10 Fantastiskt

George Edward

Gillade: Renlighet och boendets skick och faciliteter
Friendly and the ocean is right there.
Bodde här 5 nätter i april 2024
Svar från Eddy Mundo 26 apr. 2024
So glad you enjoyed your stay with us. We appreciate your comments and will share them with the staff. We look forward to your next visit in the near future.

8/10 Bra

Nam-Phuong Thanh

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Oceanfront property with individually owned condos, so every unit is different. Very nice service, beautiful grounds with well maintained Weber gas grills, swimming pool and access to the beach boardwalk. Walking distance to Dukes and the Maui Craft Show. Unit came with a full kitchen and washer/dryer. The kitchen wasn't adequately equipped, but was enough to make breakfast and simple meals. We definitely will be back.
Bodde här 6 nätter i april 2024
Svar från Eddy Mundo 17 apr. 2024
Glad you enjoyed your visit and accommodations were satisfactory.We look forward to your return visit and an opportunity to improve your rating of our service and resort. Take care and be safe.

10/10 Fantastiskt

patricia d

Gillade: Renlighet och boendets skick och faciliteter
Beautiful ocean view. Lots of whales breaching. So many turtles hanging around just before sunset.
Bodde här 4 nätter i april 2024
Svar från Eddy Mundo 17 apr. 2024
Glad you enjoyed the view from your unit. The view is awesome this time of the year when you can see the whales and turtles. We appreciate your review and will share it with the staff. Mahalo.

10/10 Fantastiskt

Michael

Gillade: Renlighet och boendets skick och faciliteter
Great location!
Bodde här 3 nätter i mars 2024
Svar från Eddy Mundo 10 apr. 2024
Mahalo for your review. So glad you like the location of the resort and enjoyed yourself. We look forward to seeing you again on your next visit to Maui.

10/10 Fantastiskt

Erin

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Very good.
Bodde här 6 nätter i februari 2024
Svar från Eddy 25 feb. 2024
Mahalo. We appreciate your review and are glad you enjoyed yourself. We look forward to your next visit.

10/10 Fantastiskt

Taylor Nicole

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Loved staying here for our honeymoon. Can’t wait to be back!
Bodde här 8 nätter i januari 2024
Svar från Eddy - AEI Hawaii 16 jan. 2024
Mahalo for choosing to stay with us for your honeymoon visit to Maui. Glad you enjoyed it and we look forward to your return.

10/10 Fantastiskt

Engelbert

Reste med familjen
Gillade: Renlighet och bekvämligheter
Didn't get to really enjoy the property at all as we flew in late night on 08/06/2023. Was able to enjoy one day at the property on 08/07, between going into Lahaina to check out the sites. Enjoyed the beach, but never got to enjoy the property after the 7th due to the Maui fires. We were displaced outside of Lahaina and were not able to get back to the resort to retrieve our things. But from the one day we were there, it was nice, clean, great views, easy access to the beach & at check in was welcomed with a nice surprise of a room upgrade. Hope to visit again one day.
Bodde här 7 nätter i augusti 2023
Svar från Ed 8 sep. 2023
Please let me know whenever you plan to return as it would be an honor to serve you especially given all the challenges presented to all by the Maui Wildfires. Mahalo!

10/10 Fantastiskt

Christopher

We stayed during the tragic wildfire that devastated Lahaina. I salute the employees there who helped keep guests informed and continued to provide service despite the impact to their own lives.
Bodde här 5 nätter i augusti 2023
Svar från Eddy - AEI Guest Services 11 aug. 2023
Mahalo for your kind words. We will share your comments with the team. The fires were emotional and devastating for all. So glad you were safe and the staff took care of all of you. Continue to stay safe and perhaps we can serve you again in the future under better circumstances.

10/10 Fantastiskt

Clarita

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
My family has been coming to Maui for over 18 yrs and we've always stayed at the Mahana. We love it! And every time it feels like home.
Bodde här 9 nätter i juli 2023
Svar från Eddy - AEI Guest Services 1 aug. 2023
So glad you had another great experience with us. We appreciate your feedback and look forward to your return again.

10/10 Fantastiskt

Cliff James

Gillade: Renlighet
Bodde här 7 nätter i juli 2023
Svar från Ed 31 juli 2023
Thank you so very much for choosing to stay with us and for sharing that experience with others as well. See you again very soon I hope!

10/10 Fantastiskt

Lisa

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Beautiful hotel! The view every morning and at sunset on our balcony was breath taking, very clean and friendly staff highly recommend!
Bodde här 7 nätter i juli 2023
Svar från Eddy - AEI Guest Services 23 juli 2023
Glad you enjoyed the beautiful ocean views and the staff. We appreciate your kind words and will share it with the team. Have a great day, stay safe and we hope to see you again soon

10/10 Fantastiskt

Sravan Kumar

Gillade inte: Renlighet
Bodde här 5 nätter i juli 2023
Svar från Eddy - AEI Guest Services 24 juli 2023
Mahalo for your review. We appreciate your time and are glad you enjoyed your stay. We look forward to seeing you again.

4/10 Dåligt

Khanh T.

Bodde här 3 nätter i juli 2023
Svar från Eddy - AEI Guest Services 10 aug. 2023
So sorry you were not happy with your accommodations. We hope you will give us another opportunity to serve you in the future and exceed your expectation.

10/10 Fantastiskt

Almira

Reste med familjen
The place is amazing, clean and staffs are friendly and approachable.
Bodde här 4 nätter i juli 2023
Svar från Eddy - AEI Guest Services 19 juli 2023
Mahalo for your review. We appreciate your comment and will share it with the staff. We look forward to your next visit.

8/10 Bra

Ana Lilia

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
Loved everything about this place. The only thing that I was somewhat unhappy with was the cleanliness. My sheets seemed dirty. They had a yellow stain on them (gross). Also, I was having WiFi connectivity issues. Other than that, it was great and I would book again.
Bodde här 7 nätter i juli 2023
Svar från Eddy - AEI Guest Services 17 juli 2023
Mahalo for your review. Sorry to hear about your issues with the wifi and cleanliness of your bedding. Your comments will be shared with management team for review and followup. Glad you were still able to enjoy your stay. We look forward your next visit.

6/10 Okej

Teresita, Glendale

Reste med sin partner
Like the ocean front view.
Bodde här 4 nätter i juni 2023
Svar från Eddy - AEI Guest Services 3 juli 2023
Glad you enjoyed your ocean view. Hope you return in the future and give us an opportunity to serve you again and exceed your expectations.

8/10 Bra

jas

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
A great break
Lovely accommodation and comfortable stay
Bodde här 4 nätter i juni 2023
Svar från Eddy - AEI Guest Services 29 juni 2023
Mahalo for choosing to stay with us. We appreciate your review and look forward to seeing you again in the near future. Stay safe.

8/10 Bra

Samuel

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Lovely time at the resort. Ocean was amazing and the views were spectacular. I particularly enjoyed seeing a turtle every afternoon as he/she surfed the waves near shore.
Bodde här 5 nätter i juni 2023
Svar från Eddy - AEI Guest Services 28 juni 2023
Mahalo for taking time to share your review. Glad you enjoyed the beautiful ocean view and turtles. We look forward to serving you again on your next visit to Maui. Take care.

10/10 Fantastiskt

Eddie

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Awesome! Property was clean and nicely furnished. Staff was very friendly and helpful.
Svar från Eddy - AEI Guest Services 22 juni 2023
Mahalo for your great review. We appreciate your comments and are glad you enoyed your stay. We look forward to serving you in the future ob your next visit. Take care and be safe.

10/10 Fantastiskt

Elizabeth Jane

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Beautiful view and lovely condo.
Bodde här 5 nätter i juni 2023
Svar från Eddy - AEI Guest Services 21 juni 2023
Mahalo for your review. Glad you enjoyed your time with us. We look forward to serving you again on your next visit.

10/10 Fantastiskt

Angela

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The rooms at the Aston Mahana have wonderful ocean views. Incredible place to watch the sunsets. Kind and friendly staff.
Bodde här 5 nätter i juni 2023
Svar från Ed 18 juni 2023
Thank you so much for your kind words. It will be a great encouragement to our team! Mahalo.

10/10 Fantastiskt

Eric

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I thought the two receptionist we encountered were kind, positive and attentitive to our needs. The views, the staff and the other guests were all excellent. The sound of the ocean right outside of our amazing 1bd suite was perfect. Maui was exactly what my wife and I wanted to experience for our vacation!
Bodde här 5 nätter i juni 2023
Svar från Eddy - AEI Guest Services 16 juni 2023
Mahalo for your kind comments. So glad you enjoyed your visit. We look forward to another opportunity to serve you on your next visit. Have a great day.

10/10 Fantastiskt

Jefrey

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
We loved it here! The view is absolutely breathtaking. They called to check on us a few hours after arriving to make sure we liked our room and to see if we needed anything. We were totally satisfied! Our boys also enjoyed the pool. We stayed on the 10th floor and we could see turtles swimming around from our balcony. The sounds of the ocean were wonderful as well. I can’t say enough great things. Thank you for making our first trip to Maui so memorable.❤️
Svar från Eddy - AEI Guest Services 12 juni 2023
Mahalo for your kind words. Your comments will be shared with the manangement team. So glad you enjoyed your visit and we look forward to another opportunitiy to serve you in the future.

10/10 Fantastiskt

Susan

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
i will be back to stay with you guys again!
Bodde här 6 nätter i juni 2023
Svar från Eddy - AEI Guest Services 9 juni 2023
Mahalo for your feedback. So glad you enjoyed your stay amd we look fodward to your next visit.

10/10 Fantastiskt

Estik

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I love the room got everything I need is a wonderful, will going back to Mahana .
Bodde här 4 nätter i maj 2023
Svar från Ed 30 maj 2023
So pleased to hear you enjoyed your stay with us and look forward to your retunr

10/10 Fantastiskt

Cameron Alan

Gillade: Renlighet
Bodde här 4 nätter i maj 2023
Svar från Eddy - AEI Guest Services 1 juni 2023
Mahalo for your rating. Glad you enjoyed your stay. We look forward to your next visit.

4/10 Dåligt

Matthew

Gillade inte: Bekvämligheter
The bed was horribly uncomfortable. I am still working kinks out. Over one week later.
Bodde här 7 nätter i maj 2023
Svar från Eddy - AEI Guest Services 25 maj 2023
Aloha, so sorry to hear about the problem with your bed. I checked with the resort and they have no record of complaints during your stay. The comfort of our guests is very important and we apologize for not meeting your expectations. For future reference, please feel free to report any issues to the front desk. We will do our best to resolve the problem. We hope that you will give us another opportunity to serve you in the future. Mahalo.

10/10 Fantastiskt

Mark, Oneida

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
We have stayed at this property six times before and we love it. Being right on the beach is amazing. We love the sunsets. We will be back.
Bodde här 8 nätter i april 2023
Svar från Ed 13 maj 2023
If you keep coming back we promise to keep showing off those magnificent Maui Sunsets! Mahalo

10/10 Fantastiskt

Samuel

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Love the view from our room, directly to the ocean, very spacious and quiet Only one thing, communication with the reception when we ask for the beach chairs he told us to rent them across street and after renting them for one day discovered a storage in our room with chairs, umbrella and surf board😡😩
Bodde här 6 nätter i april 2023
Svar från Ed 13 maj 2023
So happy you enjoyed the view and your time with us and hope to see you again very soon.

10/10 Fantastiskt

Jessica

Gillade: Renlighet och boendets skick och faciliteter
Beautiful place, wonderful staff!
Bodde här 7 nätter i april 2023
Svar från Eddy - AEI Guest Services 5 maj 2023
Mahalo for your review. We appreciate your comments and will share it with the staff.

10/10 Fantastiskt

David A, Mesa

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
We have never in 35 years of travel felt so peaceful and serene and never wanted leave our gorgeous view!!! We saw humpback whales, so many huge sea turtles, schools of fish and one day a blue shark minding its own business!!! The beach was accessible from the pool area and the ocean was clean and comfortable!!! Great hospitality of staff and Instacart delivered to our door!!! Ten stars ⭐️ and so grateful
Bodde här 14 nätter i april 2023
Svar från Ed 5 maj 2023
I have been on this side of the hospitality business for 40 years and have never received such a wonderful review. Mahalo! You are more than kind and we will certainly share that kindness with all our staff. We hope you will come again very soon but know the Whales do not return until Nov as much as we all wish they would never leave us! Aloha

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
Bodde här 7 nätter i april 2023
Svar från Eddy - AEI Guest Services 4 maj 2023
Mahalo for your generous review. We appreciate your rating and look forward to your next visit. Take care.

10/10 Fantastiskt

Nathanael John

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i april 2023
Svar från Eddy - AEI Guest Services 24 maj 2023
Mahalo for your review. Glad you enjoyed yourself. We look forward to seeing you again.

10/10 Fantastiskt

Marco A

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Amazing ocean view and super quiet.
Bodde här 4 nätter i april 2023
Svar från Eddy - AEI Guest Services 2 maj 2023
Mahalo for taking the time to send us yojr review. So glad you enjoyed ghe resort. We look forward to your next visit.

10/10 Fantastiskt

LaTresa

Bodde här 3 nätter i april 2023
Svar från Ed 17 maj 2023
Thank you so very much for staying with us and sharing your experience.Mahalo!

6/10 Okej

YOUNGAE

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i april 2023
Svar från Ed 13 maj 2023
Thank you very much for staying with us and sharing your review.

10/10 Fantastiskt

Tammy

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Our Ocean front room(s) we’re great. Amazing views of the whales and turtles daily.
Bodde här 5 nätter i mars 2023
Svar från Eddy - AEI Guest Services 10 apr. 2023
Mahalo cor your review. We appreciate your comments and are glad you enjoyed your stay. We look forward to seei g you again in the near future.

10/10 Fantastiskt

Samantha

Bodde här 5 nätter i mars 2023
Svar från Ed 25 apr. 2023
Thank you very much for choosing to stay with us and sharing your experience. Mahalo

10/10 Fantastiskt

Anurag

Bodde här 9 nätter i mars 2023
Svar från Eddy - AEI Guest Services 4 apr. 2023
Mahalo for your excellent review. So glad you enjoyed your stay. Look forward to your next visit.

10/10 Fantastiskt

Edwin

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The unit we got was on the 3rd floor. There was no noise renovation during our 6 days here. The furniture was a bit outdated and needs a good scrub. The ocean waves can be a bit noisy during the night if you leave the sliding door open. The sofa bed was very comfortable even with 2 adults. It is truly ocean front as advertised and the view was amazing that we can look past all other minor things. We even saw whales swam by in the living room windows. Also snorkeled right outside the beach and saw sea turtles. Wonderful place and will definitely consider staying here again.
Bodde här 6 nätter i mars 2023
Svar från Eddy Mundo 13 maj 2024
Mahalo for your great review. We appreciate your comments and will share them with the staff. We look forward to your next visit.

10/10 Fantastiskt

Charles

Gillade: Renlighet
Bodde här 6 nätter i mars 2023
Svar från Ed 19 apr. 2023
Thank you for staying and for sharing! Mahalo

8/10 Bra

Christopher

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Property was great. Had a few pests, however.
Bodde här 6 nätter i januari 2023
Svar från Eddy - AEI Guest Services 21 jan. 2023
Mahalo for your review. We aporeciate your comments and are glad you enjoyed your stay. We look forward to your next visit.

10/10 Fantastiskt

Gerald

Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
Amazing ocean view and friendly staff
Svar från Eddy - AEI Guest Services 26 dec. 2022
Mahalo for choosing to stay with us. So glad you enjoyed your stay. We look forward to your next visit.

8/10 Bra

Carla Pauline, Longmont

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Loved the ocean view and the fact that the ocean was so close to the property. It is a short walk to a swimmable beach area.
Svar från Eddy - AEI Guest Services 16 dec. 2022
Mahalo for hour review. We appreciate your time and comments. Glad you enjoyex your stay.

2/10 Väldigt dåligt

Abigail

Gillade inte: Renlighet och boendets skick och faciliteter
Wouldn’t recommend staying here hotel was dirty !! Sheets weren’t changed.
Svar från Eddy - AEI Guest Services 21 dec. 2022
Apologies fot yhe delayed response. Sorry to hear you were not happy with your stay. This resort does not offer services like a hotel. Cleaning of the unit during your stay must be requested and there is an additional fee. This was shared at yhe time of booking and on the web

4/10 Dåligt

Howard

Reste med sin partner
Gillade: Renlighet
The construction noise (Mon - Fri) was like sitting next to a jackhammer. We were called and told we would lose water for a couple of hours and got another call that talked about emergency evacuation of several floors of the property. We were also told that the construction had been going on for two years, with no end in sight. I'd avoid this property until the repairs are completed. The unit does have great ocean views, but it's too noisy to enjoy them.
Bodde här 12 nätter i november 2022
Svar från Eddy - AEI Guest Services 14 dec. 2022
Aloha Howard, I am so sorry to hear about your negative experience. Construction is scheduled during the day when most guests are out and about exploring the island. However, if you are spending your days on the property, the noise can be distracting. I spoke to the management team about the call to evacuate. She apologized and said it was an error. Mahana has been under renovation since the start of covid and the project is taking longer than expected. We hope once completed you will return to Maui and give us the opportunity to serve you again. Take care and be safe.

8/10 Bra

Mirelle

Reste med sin partner
Gillade: Renlighet
Gillade inte: Bekvämligheter
I wanted to love our stay here but there were some obvious downsides. The spa was broken during our 3 nights and our room itself (aside from the incredible view) wasn’t spectacular. I would probably pick a different place next time I visit the island.
Bodde här 3 nätter i december 2022
Svar från Ed 12 dec. 2022
Thank you very much for taking your time to share your experience at the property. I am sorry to hear that the home you stayed in was less than expected. Each unit is individually owned so each unit is unique in its decor. The views, as you noted are unmatched in Maui and I am pleased to know you enjoyed them. We hope you will come back to the islands and while we would like to get another chance to be of service we wish you safe travels wherever you venture. Mahalo

10/10 Fantastiskt

Jason

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Excellent.
Bodde här 7 nätter i december 2022
Svar från Eddy - AEI Guest Services 16 dec. 2022
Mahalo for your review. We appreciate your time and are glad you enjoyed your stay. We look forward to seeing you again.

4/10 Dåligt

Miral

Reste med familjen
Gillade inte: Renlighet och rummets bekvämlighet
Rundown
Grimy and run down facility all around.
Bodde här 10 nätter i november 2022
Svar från Eddy - AEI Guest Services 13 dec. 2022
We appreciate your feedback and have shared your comments with the management team. The units are individually owned and your comments will be shared with the homeowner's association. Should you return to Maui on a future visit, we hope to have an opportunity to exceed your expectation. Mahalo.