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Recensioner av The Hickstead Hotel

3.5 out of 5
The Hickstead Hotel
Jobs Lane, Bolney, Hickstead, Haywards Heath, England

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 78 av 240 recensioner" "
8 - Bra i betyg. 87 av 240 recensioner" "
6 - Okej i betyg. 48 av 240 recensioner" "
4 - Dåligt i betyg. 21 av 240 recensioner" "
2 - Väldigt dåligt i betyg. 6 av 240 recensioner" "

8,2/10

Renlighet

8,4/10

Personal och service

7,6/10

Bekvämligheter

7,2/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Martin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great!
Bodde här 6 nätter i mars 2019
Svar från Hotel 9 apr. 2019
Thank you for your comments. I am pleased that you enjoyed your stay at the hotel. We look forward to welcoming you back again soon.

6/10 Okej

Mats, Malmo

Gillade: Rummets bekvämlighet
Ok hotel for relaxing
In the middle of nowhere but ok. Irritating confusion regarding prepayment.

8/10 Bra

Bengt

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Barbara

Bodde här 1 natt i april 2024
Svar från Reception Team 1 maj 2024
Hi Barbara Thank you for leaving your review, we hope to see you again.

10/10 Fantastiskt

Justin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Hickstead Reception Team 8 apr. 2024
Hello Justin,Thank you for leaving such a positive review. We hope to welcome you back in the future.Many thanks, Hickstead Reception Team.

4/10 Dåligt

GARY

Bodde här 1 natt i januari 2024

6/10 Okej

John

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Amelia

Bodde här 1 natt i november 2023

8/10 Bra

DELTA

Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Chris

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Reception Team - The Hickstead Hotel 14 okt. 2023
Thank you for your review of the hotel, we hope to see you soon.

10/10 Fantastiskt

Richard

Bodde här 1 natt i september 2023
Svar från Reception Team - The Hickstead Hotel 3 okt. 2023
Good afternoon Richard,I am glad you had an enjoyable stay with us and thank you for giving us a 10 out of 10 rating. we hope to welcome you back again!Many thanks,Reception team.

6/10 Okej

David

Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
A Trip Down Memory Lane
My wife and I stayed at this hotel a number of times in the 1990s and, though I'm sure there must have been changes since, it seemed just as it was before. From experience, I know it is a very creaky hotel, so I made sure I was on the first floor and I suggest you do too. It might well not be the case now, but you always knew there was somebody above you when I stayed previously. I haven't been in a hotel for many years where I chose breakfast from a menu and was served it. That added to the time travel feeling. There were only a handful of guests when I went in, so I wonder whether you might have to wait when busy? I certainly didn't, and my breakfast, though not exactly generous in portion, was delicious - good quality food properly cooked. Staff were all very helpful and I have no complaints. There is some refurbishment going on, and if you look past the cosmetics it is comfortable enough. I would say that the premium paid for the convenient location means that while I don't feel cheated, I would not book here if I was looking for value for my money.
Bodde här 1 natt i september 2023
Svar från Reception Team - The Hickstead Hotel 25 sep. 2023
Thank you for your review of the hotel, we are glad to see that you returned again and were happy with the breakfast and the staff. Thank you for all of your recommendations on improvements, we will look into working on these issues. Many Thanks.

10/10 Fantastiskt

Vicky

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Fantastic everything about was fantastic
Bodde här 1 natt i september 2023
Svar från Reception Team - The Hickstead Hotel 17 sep. 2023
Good Morning,Thank you for this great score, we hope to welcome you back in the future.Many thanks,Reception team.

10/10 Fantastiskt

Caroline

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från reception supervisor 7 sep. 2023
Good evening Caroline,Thank you for leaving such a kind score. We hope to welcome you back soon.Kind regards,Reception

10/10 Fantastiskt

Timothy

Bodde här 1 natt i augusti 2023
Svar från Reception Team - The Hickstead Hotel 25 sep. 2023
Thank you Timothy for your wonderful review of the hotel. We hope to see you again soon.

8/10 Bra

Clare

Bodde här 1 natt i augusti 2023
Svar från Reception Team - The Hickstead Hotel 29 aug. 2023
Good afternoon,Thank you for taking the time to rate your stay. we look forward to welcoming you back in the future.Many thanks,The Hickstead hotel

6/10 Okej

Susan

Reste med sin partner
Bodde här 1 natt i augusti 2023
Svar från Hickstead Reception Team 27 aug. 2023
Thank you for your review, I hope you enjoyed your stay. Many thanks, The Hickstead Hotel Reception Team.

10/10 Fantastiskt

karen

Bodde här 1 natt i augusti 2023
Svar från Reception supervisor - The Hickstead Hotel 16 sep. 2023
Good morning Karen,Thank you so much for giving us a 5 out of 5 I am glad you enjoyed your stay with us, we hope to welcome you back soon.Kind regards,Reception team.

6/10 Okej

Lorraine

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room had an unpleasant odour, dog in next door room whined and barked. Pillows lumpy and uncomfortable. Decor dated. Bedding dated. Cobwebs. Disappointing for a £90 stay. Won’t book again
Bodde här 1 natt i augusti 2023
Svar från Reception Team - The Hickstead Hotel 27 aug. 2023
Thank you for your review. We apologise that your stay with us was not up to the usual standards and we will endeavour to improve this and take your comments on board. Many thanks.

8/10 Bra

Candice

Bodde här 1 natt i augusti 2023
Svar från Hickstead Reception Team 21 aug. 2023
Hello Candice, Thank you for taking the time to leave this review of your recent stay here with us. We are glad you enjoyed your stay and hope to welcome you back in the near future. Kind regards, Reception Team

8/10 Bra

Wendy

Bodde här 1 natt i augusti 2023
Svar från Reception Team - The Hickstead Hotel 21 aug. 2023
Hello Wendy,Thank you for taking the time to leave this review of your recent stay here with us. We are glad you enjoyed your stay and hope to welcome you back in the near future. Kind regards, Reception Team

8/10 Bra

Adam

Gillade: Renlighet, personal och service och bekvämligheter
Stayed in the two storey newer annex. Rooms are large. Bed maybe too hard for some. All staff very professional. One gripe was that window handle came off in my hand. Windows do need looking at. No air con but even though warm outside fan provided did the job. Breakfast excellent. Price excellent. Very convenient to pop into Brighton.
Bodde här 3 nätter i augusti 2023
Svar från tasha 12 aug. 2023
Hi Adam, Thank you for taking the time to leave us your review, we are glad you enjoyed your stay we us, we will take your feedback and let the team know and look into these issues.we hope to welcome you back to the hotel soon.kind regards Hickstead Hotel Team.

10/10 Fantastiskt

Michaël

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great establishment. Very easy for car-users. Met all of our expectations and was as advertised.
Bodde här 1 natt i augusti 2023
Svar från General Manager 7 aug. 2023
Hello Michael, Thank you for taking the time to leave this review of your stay here with us. We hope to welcome you back to the hotel soon. Kind regards, Kellie

8/10 Bra

Felicity

Bodde här 1 natt i juli 2023
Svar från Reception Team 4 aug. 2023
Good afternoon,Thank you for taking the time to leave this review. We are glad you had an enjoyable stay and we hope to welcome you back in the future!Kind regards,Hickstead hotel Reception team

10/10 Fantastiskt

Mike

Bodde här 1 natt i juli 2023
Svar från Reception Team - The Hickstead Hotel 27 juli 2023
Thank you for your positive feedback, we hope to welcome you back soon !Kind regards,

8/10 Bra

Richard

Bodde här 1 natt i juli 2023
Svar från Reception Team - The Hickstead Hotel 25 juli 2023
Thank you for your positive feedback, we hope to welcome you back next time.

8/10 Bra

Wendy

Bodde här 1 natt i juli 2023
Svar från Reception Team - The Hickstead Hotel 12 juli 2023
Hello Wendy,Thank you so much for taking the time to leave this rating of us. We are so glad you had a nice stay and hope to welcome you back soon !Kind regardsReception team

10/10 Fantastiskt

Finbarr

Bodde här 3 nätter i juli 2023
Svar från Reception Team - The Hickstead Hotel 12 juli 2023
Hello Finbarr,Thank you so much for leaving such a kind rating, we are so glad you had an enjoyable stay with us, and hope to welcome you back soon.Kind regards,Reception Team

8/10 Bra

Pat

Bodde här 3 nätter i juni 2023
Svar från Reception Team - The Hickstead Hotel 12 juli 2023
Hello Pat,Thank you for leaving the time to leave this rating for us it is much appreciated.We hope to welcome you back soon!Kind regards,Reception team

4/10 Dåligt

Corinna

Bodde här 1 natt i juni 2023
Svar från Reception Team - The Hickstead Hotel 12 juli 2023
Hello Corinna,Thank you for taking the time to leave this score. I am sorry to hear that things didn't go so well for your stay with us. kind regards,Reception team

4/10 Dåligt

Charlie

Bodde här 1 natt i juni 2023
Svar från Reception Team - The Hickstead Hotel 12 juli 2023
Hello Charlie,Thank you for taking the time to leave this score.I am sorry things didn't go so well for your stay.Kind Regards,Reception team

10/10 Fantastiskt

Peter

Bodde här 1 natt i juni 2023
Svar från Reception Team - The Hickstead Hotel 12 juli 2023
Hello Peter,Thank you for such a nice rating.We look forward to welcoming you back soon!Kind regards,Reception team

10/10 Fantastiskt

Jonathan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2023
Svar från Reception Team - The Hickstead Hotel 21 juni 2023
Hello Jonathan, Thank you for taking the time to leave this review. Also, thank you for leaving us such a great score.We hope to welcome you back to the hotel soon. Kind regards, Reception Team

10/10 Fantastiskt

Caroline

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff were very friendly and helpful. The room was very comfortable and the location is good.
Bodde här 1 natt i juni 2023
Svar från Hickstead Reception Team 12 juli 2023
Hello, Thank you for such lovely feedback.We look forward to welcoming you back in the future.kind regards,

10/10 Fantastiskt

Anita

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
the multi shampoo, wash liquid could be improved upon
Bodde här 1 natt i juni 2023
Svar från Reception Team - The Hickstead Hotel 14 juni 2023
Thank you for taking the time to leave your review. Also for your great score. We look forward to welcoming you back in the future. Kind regards, Reception Team.

4/10 Dåligt

Alwyn

Reste med familjen
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i juni 2023
Svar från Reception Team - The Hickstead Hotel 14 juni 2023
Thank you for taking the time to fill in your feedback post-stay review. Kind regards,The Hickstead Hotel - Reception team

8/10 Bra

Wendy

Bodde här 2 nätter i maj 2023
Svar från Reception Team - The Hickstead Hotel 31 maj 2023
Hello Wendy, Thank you for taking the time to leave this review of your stay. We look forward to welcoming you back again soon. Kind regards, Reception Team

8/10 Bra

Andrew

Bodde här 3 nätter i maj 2023
Svar från Reception Team - The Hickstead Hotel 26 maj 2023
Hello Andrew, Thank you for taking the time to leave this review of your stay here with us. We hope to welcome you back in the future. Kind regards, Reception Tea,

8/10 Bra

Simon

Bodde här 1 natt i maj 2023
Svar från Reception Team - The Hickstead Hotel 14 juni 2023
Thank you for taking the time to leave your review. We look forward to welcoming you back in the future. Kind regards, Reception Team.

8/10 Bra

Clive

Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice property, with friendly staff. Very dog-friendly too. Pity there was no option for those like me who had to check-out before the 8am start for breakfast at weekends.
Bodde här 1 natt i maj 2023
Svar från Reception Team - The Hickstead Hotel 26 maj 2023
Hello Clive, Thank you for taking the time to fill in your review of your recent stay here with us. I am so sorry to hear you couldn't have breakfast with us during your stay. We are more than happy to prepare a continental breakfast or a tale away bag if you are leaving before breakfast starts. Please let us know for future bookings and we can get this ready for you. Look forward to welcoming you back in the future. Kind regards, Hickstead Reception Team

8/10 Bra

Anthony

Bodde här 1 natt i maj 2023
Svar från Reception Team - The Hickstead Hotel 14 juni 2023
Thank you for taking the time to leave your review. We look forward to welcoming you back in the future. Kind regards, Reception Team.

10/10 Fantastiskt

Wendy

Bodde här 3 nätter i maj 2023
Svar från Reception Team - The Hickstead Hotel 19 maj 2023
Hello Wendy, Thank you for taking the time to fill in your post-stay review following your stay here with us at The Hickstead. It is great to hear you had an enjoyable stay. We look forward to welcoming you back soon.Kind regards, Reception Team

10/10 Fantastiskt

Robin

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nothing at all it was a lovely hotel we will be coming back again.
Bodde här 2 nätter i maj 2023
Svar från Reception Team - The Hickstead Hotel 19 maj 2023
Hello Robin, Thank you for taking the time to fill in your post-stay review following your stay here with us at The Hickstead. It is great to hear you had an enjoyable stay. We look forward to welcoming you back soon.Kind regards, Reception Team

10/10 Fantastiskt

Rachael

Bodde här 1 natt i maj 2023
Svar från Reception Team - The Hickstead Hotel 19 maj 2023
Hello Rachael, Thank you for taking the time to fill in your post-stay review following your stay here with us at The Hickstead. It is great to hear you had an enjoyable stay. We look forward to welcoming you back soon.Kind regards, Reception Team

6/10 Okej

Peter

Affärsresenär
Bodde här 1 natt i maj 2023
Svar från The Hickstead Hotel 6 maj 2023
Hello Peter ,Thank you for taking the time to leave this feedback following your stay here with us. We Look forward to welcoming you back in the future. Kind regards, Hickstead Reception Team

4/10 Dåligt

Rochelle

Affärsresenär
Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet
Bathroom cleanliness left a lot to be desired.
Bodde här 1 natt i april 2023
Svar från The Hickstead Hotel 2 maj 2023
Hello Rochelle, Thank you for taking the time to leave this feedback following your stay here with us. I am so sorry to hear we didn't live up to standards during your stay, I will be talking with housekeeping to get to the bottom of these problems and get this rectified for any future stays.Hickstead Reception Team

6/10 Okej

Carol

Bodde här 2 nätter i april 2023
Svar från The Hickstead Hotel 2 maj 2023
Hello Carol,Thank you for taking the time to leave this feedback following your stay here with us. We Look forward to welcoming you back in the future. Kind regards, Hickstead Reception Team

10/10 Fantastiskt

Samantha

Bodde här 1 natt i april 2023
Svar från The Hickstead Hotel 2 maj 2023
Hello Samantha, Thank you for taking the time to leave this feedback following your stay here with us. Also, thank you so much for your great review.We Look forward to welcoming you back in the future. Kind regards, Hickstead Reception Team

8/10 Bra

Paul

Bodde här 1 natt i april 2023
Svar från The Hickstead Hotel 10 apr. 2023
Hello Paul, Thank you for taking the time to fill in your post stay review following your stay here with us. We Look forward to welcoming you back to the hotel in the future. Kind regards, The Hickstead Team.

10/10 Fantastiskt

Steven

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i april 2023
Svar från The Hickstead Hotel 2 maj 2023
Hello Steven,Thank you for taking the time to leave this feedback following your stay here with us. Also for your great review.We Look forward to welcoming you back in the future. Kind regards, Hickstead Reception Team