Lobby

Recensioner av Best Western Hermiston Inn

2.5 out of 5
Best Western Hermiston Inn
2255 S Highway 395, Hermiston, OR

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 163 av 288 recensioner" "
8 - Bra i betyg. 91 av 288 recensioner" "
6 - Okej i betyg. 18 av 288 recensioner" "
4 - Dåligt i betyg. 8 av 288 recensioner" "
2 - Väldigt dåligt i betyg. 8 av 288 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

8,4/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

James

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Came in late and desk clerk was very nice.given good information on stay and surroundings. Morning breakfast great also friendly staff. Room was perfect for my needs the desk and extra area to relax on a couch and separate from bed. Thank you for a good stay
Bodde här 2 nätter i maj 2024
Svar från Manager 22 maj 2024
Hello James,We appreciate your positive feedback regarding our helpful staff, great breakfast, and comfortable rooms. It's wonderful to hear that you enjoyed your stay with us and found our accommodations suitable for your needs. Your satisfaction is our priority, and we hope to welcome you back in the future.

10/10 Fantastiskt

Andrew, CANBY

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a very nice property. Appears to have been newly or recently updated. Easy access from US395. Clean and comfortable. The young lady who checked me in was professional, efficient and personable.
Bodde här 1 natt i maj 2024
Svar från Manager 6 maj 2024
Hello Andrew,We are delighted to hear that you enjoyed our updated property and had a pleasant check-in experience with our professional staff. We strive to provide a clean and comfortable environment for all our guests. Your positive feedback is appreciated, and we hope to welcome you back in the future.

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel has all of my desires: quiet, private, clean, up to date furnishings and a comfy mattress and a decent breakfast.
Bodde här 1 natt i april 2024
Svar från Manager 30 apr. 2024
Hello David,We are delighted to hear that you enjoyed our quiet and private accommodations, along with our clean and up-to-date furnishings. It's great to know that you found the mattress comfortable and enjoyed our breakfast offerings. We appreciate your positive feedback and hope to welcome you back for another enjoyable stay.

8/10 Bra

Mario

Bodde här 1 natt i april 2024
Svar från Manager 10 maj 2024
Hello Mario, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

8/10 Bra

Andrew T

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Parking was scarce - and the only remaining spots were at far end of property, around a corner in a sketchy area.
Bodde här 1 natt i mars 2024
Svar från Manager 9 apr. 2024
Hello Andrew T, We regret to learn about your experience with the parking situation. Our team is always working to ensure the safety and convenience of all our guests. Your feedback is valuable, and we appreciate you bringing this to our attention. Please feel free to reach out to our management team to discuss this matter further.

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I'm remembered by the staff and treated well every time I visit. Danny goes above and beyond. Thank you.
Bodde här 2 nätter i mars 2024
Svar från Manager 29 mars 2024
Hello Robert,We are delighted to hear that you had a memorable stay with us and received exceptional service from Danny. Our team always strives to provide top-notch hospitality to all our guests. Your kind words will be shared with Danny and the rest of the staff. We look forward to welcoming you back soon.

10/10 Fantastiskt

Diana, Wichita falls

Reste med familjen
Friendly cleanliness and fast at check in their breakfast was very good thank you
Bodde här 1 natt i mars 2024
Svar från Manager 24 mars 2024
Hello Diana,We are delighted to hear that you enjoyed our friendly service, cleanliness, and delicious breakfast during your stay. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future.

6/10 Okej

Richard

Reste med sin partner
Gillade: Bekvämligheter
Front desk staff were not very helpful on checking out! Did not have any information on road closures, etc seemed disinterested.
Bodde här 1 natt i februari 2024
Svar från Manager 9 mars 2024
Hello Richard, We appreciate your feedback regarding your check-out experience. We encourage guests to reach out to our management team directly regarding any concerns for a thorough review. Thank you for bringing this to our attention, and we hope to welcome you back for a more seamless visit in the future.

10/10 Fantastiskt

Wanda

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
They were friendly and it was quiet and clean. Very good breakfast!
Bodde här 1 natt i mars 2024
Svar från Manager 6 mars 2024
Hello Wanda,We are glad to hear you enjoyed our friendly service and peaceful atmosphere, as well as our delicious breakfast offerings. Your positive feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future.

2/10 Väldigt dåligt

Rick

Reste i grupp
Gillade: Rummets bekvämlighet
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
No hot water and didn’t clean the rooms during our stay
Bodde här 2 nätter i februari 2024
Svar från Manager 24 feb. 2024
Hello Rick,We regret to hear about your experience and apologize for any inconvenience caused. Your feedback has been noted and will be shared with our housekeeping and maintenance teams for further review and improvement. Thank you for bringing this to our attention.

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Daisy remembered my preference from my previous stay. Home away from home.
Bodde här 1 natt i februari 2024
Svar från Manager 14 feb. 2024
Hello Robert,Thank you for your kind feedback! We are delighted to hear that Daisy remembered your preferences, as we strive to provide a personalized and comfortable experience for all our guests. It's our goal to make you feel at home whenever you stay with us.

6/10 Okej

Carl

Reste med familjen
Gillade: Renlighet och personal och service
Bodde här 2 nätter i januari 2024
Svar från Manager 3 feb. 2024
Hello Carl,We appreciate you choosing our hotel for your stay. Should you have any concerns or feedback regarding your experience, we kindly encourage you to reach out to us directly. We value our guests' opinions and would love the opportunity to address any issues you may have encountered during your stay.

8/10 Bra

Garet

Bodde här 1 natt i januari 2024
Svar från Manager 1 feb. 2024
Hello Garet, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 Fantastiskt

Kristina

Bodde här 1 natt i januari 2024
Svar från Manager 22 mars 2024
Hello Kristina,We are thrilled to hear that you had an excellent experience during your stay with us! Our team is delighted that you enjoyed your time at our hotel. If you have any further feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back in the future!

8/10 Bra

Paulette

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everyone was friendly
Bodde här 1 natt i januari 2024
Svar från Manager 30 jan. 2024
Hello Paulette,Thank you for your kind words about our friendly staff. We strive to provide excellent customer service to all of our guests and it's gratifying to hear that we succeeded during your stay. We hope to welcome you back again soon for another enjoyable experience.

10/10 Fantastiskt

richard

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
👍
Bodde här 1 natt i januari 2024
Svar från Manager 28 jan. 2024
Hello richard,Thank you for taking the time to share your feedback with us. We appreciate your comments and apologize for any inconveniences you may have experienced during your stay. We strive to provide a comfortable and enjoyable experience for all our guests and will use your feedback to improve our services. Please feel free to contact our management team directly to further discuss your concerns.

10/10 Fantastiskt

Jennifer

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service, clean rooms, good for business travelers.
Bodde här 3 nätter i januari 2024
Svar från Manager 28 jan. 2024
Hello Jennifer,Thank you for your positive feedback! We appreciate your kind words about our service, clean rooms, and suitability for business travelers. We strive to provide the best experience for all our guests. We hope to welcome you back in the future for another excellent stay.

10/10 Fantastiskt

Evelyn

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Updated room, clean
Bodde här 1 natt i januari 2024
Svar från Manager 26 jan. 2024
Hello Evelyn,Thank you for your review! We appreciate your feedback on our updated rooms and cleanliness. We strive to provide a comfortable and enjoyable stay for all our guests. If there's anything else we can assist you with, please don't hesitate to reach out to us.

10/10 Fantastiskt

Mckenzie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Guy working front desk was very chill. They had a nice pool area. Also free popcorn in the lobby. When checking in also received a voucher for a drink at the Dennys next door. Breakfast was delicious. Fruit and meat and eggs and also hash browns! Fitness center was decent enough to get a workout in.
Svar från Manager 10 jan. 2024
Hello Mckenzie,Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed the friendly service at the front desk, our pool area, and our complimentary amenities such as free popcorn in the lobby. It's great to know that you appreciated the breakfast selection, including the variety of fruits, meats, eggs, and hash browns. We're also glad to hear that our fitness center met your needs for a workout. We hope to welcome you back for another enjoyable stay in the future!

10/10 Fantastiskt

Jennifer

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great for business travelers
Bodde här 1 natt i januari 2024
Svar från Manager 9 jan. 2024
Hello Jennifer,Thank you for choosing our hotel for your business travel needs. We're pleased to hear that you had a positive experience during your stay. Should you have any future travel plans, we would be delighted to welcome you back and provide you with an equally enjoyable stay.

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very comfortable bed and very clean. The heater was very noisey
Bodde här 1 natt i december 2023
Svar från Manager 8 jan. 2024
Hello Paul,Thank you for sharing your feedback with us. We're pleased to hear that you found the bed comfortable and the room clean. However, we apologize for any inconvenience caused by the noise from the heater. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

10/10 Fantastiskt

Jennifer

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean, friendly staff
Bodde här 1 natt i december 2023
Svar från Manager 30 dec. 2023
Hello Jennifer,Thank you for your kind words about our hotel's cleanliness and friendly staff. We take pride in ensuring a pleasant and comfortable stay for all our guests. We appreciate your feedback and hope to welcome you back in the future for another great experience.

10/10 Fantastiskt

Nicole

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Manager 29 dec. 2023
Hello Nicole,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had an excellent experience with us. Should you have any further feedback or suggestions, please do not hesitate to reach out to us directly. We hope to welcome you back soon for another memorable stay.

8/10 Bra

Jennifer

Bodde här 1 natt i december 2023
Svar från Manager 24 dec. 2023
Hello Jennifer,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a positive experience. If you have any additional feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another enjoyable stay.

10/10 Fantastiskt

Alan

Bodde här 1 natt i december 2023
Svar från Manager 10 jan. 2024
Hello Alan,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had an excellent experience with us. It was a pleasure to serve you, and we hope to welcome you back in the future.

10/10 Fantastiskt

Jennifer

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great for business travelers.
Bodde här 1 natt i december 2023
Svar från Manager 15 dec. 2023
Hello Jennifer,Thank you for choosing our hotel for your business travel needs. We are delighted to hear that you had a positive experience during your stay. Our team strives to provide excellent service and a comfortable environment for all our guests. We hope to welcome you back in the future for another great stay.

8/10 Bra

Valyn

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and friendly staff
Bodde här 1 natt i november 2023
Svar från Manager 28 nov. 2023
Hello Valyn,Thank you for your kind words about our clean facilities and friendly staff. We always strive to provide a welcoming and comfortable experience for our guests. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Typical Best Western Experience
Staff was great and the room was very clean. Only issues I had was with the layout of the hotel (I.e. laundry on the 2nd floor, breakfast not near the reception, etc) and the tv in my room didn’t work (it would turn on but was stuck on weather channel, it would take about 2-3 minutes to be able to change channels and even then it was slow changing channels).
Bodde här 2 nätter i november 2023
Svar från Manager 7 nov. 2023
Dear Guest,Thank you for taking the time to share your experience with us. We greatly appreciate your praise for our staff and the cleanliness of your room. We apologize for any inconvenience caused by the layout of our hotel and the issue with the TV. Your feedback will be shared with our team for further improvement. We hope to have the opportunity to welcome you back in the future for an even better stay.

10/10 Fantastiskt

Stephanie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Manager 8 nov. 2023
Hello Stephanie,Thank you for taking the time to leave a positive review of your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience with us. We strive to provide exceptional service and it's fantastic to know that we succeeded in doing so during your stay. Your kind words are greatly appreciated and we hope to welcome you back in the future for another outstanding stay.

10/10 Fantastiskt

Wu-Chen, Sammamish

Bodde här 1 natt i november 2023
Svar från Manager 28 nov. 2023
Hello Wu-Chen,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a wonderful experience with us. Should you have any further concerns or feedback, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

10/10 Fantastiskt

Erin

Bodde här 1 natt i oktober 2023
Svar från Manager 19 nov. 2023
Hello Erin,Thank you for taking the time to leave us a 5-star review! We are delighted to hear that you had an excellent experience during your stay with us. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to contact us. We truly appreciate your kind words and hope to welcome you back in the future.

10/10 Fantastiskt

Eric

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Manager 28 okt. 2023
Hello Eric,Thank you so much for your positive review! We are thrilled to hear that you had an excellent stay with us. We look forward to welcoming you back soon!

10/10 Fantastiskt

Cassie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I'm absolutely delighted about this hotel, the staff are very kind and helpful and its clean, clean, clean and after having trouble with two other hotels in the area we will be back here to stay again
Bodde här 1 natt i oktober 2023
Svar från Manager 26 okt. 2023
Hello Cassie,Thank you for your kind words! We're thrilled that you had such a positive experience with our staff and found our hotel to be clean. We look forward to welcoming you back for another stay soon!

6/10 Okej

Ashley

Reste med sin partner
Gillade: Renlighet och personal och service
I couldn’t give this a 5 star review because of the amount of money per night you would think they would at least have decent pillows to sleep on but they were so flat and uncomfortable and the toilets were very low to the ground not even standard height. It was quiet and the breakfast was good. They definitely need to upgrade the pillows!
Bodde här 2 nätter i oktober 2023
Svar från Manager 25 okt. 2023
Hello Ashley, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the pillows and toilets. We appreciate your compliments about the quiet atmosphere and the breakfast. Your comments will be passed on to the relevant departments for further consideration.

10/10 Fantastiskt

Clifford

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything
Bodde här 1 natt i oktober 2023
Svar från Manager 18 okt. 2023
Hello Clifford,Thank you for your feedback. If you could kindly provide more details about your experience, we'd be happy to address any concerns you may have.

2/10 Väldigt dåligt

Christopher

Gillade: Renlighet
Gillade inte: Personal och service
Bodde här 1 natt i oktober 2023
Svar från Manager 11 okt. 2023
Hello Christopher,It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 Fantastiskt

Colleen

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a older Best Western, but very clean and a accommodating check in.
Bodde här 1 natt i oktober 2023
Svar från Manager 10 okt. 2023
Hello Colleen ,Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay

10/10 Fantastiskt

Roger

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great breakfast.
Bodde här 2 nätter i september 2023
Svar från Manager 10 okt. 2023
Hello Roger,We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our breakfast. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

10/10 Fantastiskt

Norbert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice facilities and staff.
Bodde här 1 natt i oktober 2023
Svar från Manager 7 okt. 2023
Hi Nancy,It is wonderful to learn that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. We are glad you had a great time with us, and we look forward to serving you again.

10/10 Fantastiskt

Susan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was clean and quiet. Breakfast was excellent - lots of choices and well cooked.
Bodde här 1 natt i september 2023
Svar från Manager 5 okt. 2023
Hello Susan,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our breakfast and your insights regarding our room. We hope to see you again in the future. Thank you for your valuable business.

8/10 Bra

Geoffrey

Bodde här 1 natt i september 2023
Svar från Manager 14 okt. 2023
Hello Geoffrey,Thank you for your positive rating! Is there anything specific you enjoyed about your stay? We hope to welcome you back soon.

10/10 Fantastiskt

Heidi

Bodde här 1 natt i september 2023
Svar från Manager 10 okt. 2023
Hello Heidi,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

8/10 Bra

Johnny

Gillade: Renlighet och personal och service
Though it had the feeling of isolation from other amenities, my stay was quiet and comfortable. My check-in was very welcoming for the three-night stay, but after the initial contact that also allowed for an early check-in, other staff seemed rather distant. Overall, it was a nice stay.
Bodde här 3 nätter i september 2023
Svar från Manager 18 sep. 2023
Hello Johnny,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our staff. I hope you will return to enjoy a memorable and exceptional experience.

10/10 Fantastiskt

Michael

Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
Very courteous reception. Very clean, comfortable room
Bodde här 1 natt i september 2023
Svar från Manager 19 sep. 2023
Hi Michael,I am so happy to learn that you enjoyed our hospitality, service, and accommodations. It is rewarding to hear that we have succeeded in making your stay pleasant and that you experienced no difficulties with our services or amenities. Your compliments on our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!

10/10 Fantastiskt

Cliff

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Would definitely stay here again
Clean, quiet facility with comfortable beds. We stayed 3 days mid-week but there were still a lot of guests because of the nearby rodeo in Pendleton but it was quiet anyway. The breakfast here is awesome. These people know how to cook bacon! The pool is good-sized and clean. The Denny's restaurant that shares a parking lot is also clean with good service and good, reasonably priced food.
I know, I should have opened the warmers to show the food. Just trust me it was great.
Bodde här 3 nätter i september 2023
Svar från Manager 19 sep. 2023
Hi Cliff,Thank you so much for your compliments on our friendly services. It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a good breakfast service and comfortable accommodations. We are overjoyed to hear that you had a good time with us, and we thank you for sharing your experience!

8/10 Bra

Sherri

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Manager 19 sep. 2023
Hello Sherri,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

4/10 Dåligt

Cindy

Reste med familjen
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Manager 17 sep. 2023
Hello Cindy,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 Fantastiskt

Marsha

Bodde här 1 natt i september 2023
Svar från Manager 7 okt. 2023
Hello Marsha,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

10/10 Fantastiskt

Joanne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Super clean and quiet. Great breakfast even with the option of a Denny’s right next door. Would definitely stay here again.
Bodde här 1 natt i september 2023
Svar från Manager 13 sep. 2023
Hello Joanne,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our breakfast. I hope you will return to enjoy a memorable and exceptional experience.

10/10 Fantastiskt

David, Portland

Bodde här 1 natt i september 2023
Svar från Manager 30 sep. 2023
Hello David,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.