Bröllop inomhus

Recensioner av Stanhill Court Hotel Gatwick

4 out of 5
Stanhill Court Hotel Gatwick
Stanhill Road, Charlwood, Horley, England

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 225 av 395 recensioner" "
8 - Bra i betyg. 110 av 395 recensioner" "
6 - Okej i betyg. 33 av 395 recensioner" "
4 - Dåligt i betyg. 14 av 395 recensioner" "
2 - Väldigt dåligt i betyg. 13 av 395 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

8,2/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2017

10/10 Fantastiskt

Nicola

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Overnight stay for early Gatwick flight. Clean and comfortable room, nice grounds, good dinner. Friendly and helpful staff.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Chanatip

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice place with very reasonable price!
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Susan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely hotel in the countryside
We stayed the night as we were there for brilliant comedy night. The Hotel is amazing and has been renovated very well so that it retained its historic looks whilst enjoying double glazing etc in the rooms. The room was very clean and well thought out, although there was a creaky floorboard but what can you expect after many years. Breakfast was ok but to be honest I’ve had better. The hotel grounds were amazing and we’ll definitely stay again. The only downside was the child leaving with her parents at 4am, presumably for an early flight out of Gatwick, who woke me up shouting down the corridor. Overall I would definitely recommend staying here.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Geoff

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful place! What a building! The sticky toffee pudding is amazing!

10/10 Fantastiskt

Michael

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
A beautiful property, perfect after a traveling tour before heading back to the US
Bodde här 1 natt i oktober 2023

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
The staff were the biggest plus here
A lovely old country house which has been given a curious, modern makeover internally. I felt the decor didn’t enhance the beauty of the original building but such things are often a matter of personal taste. Lovely receptionist who immediately put us at our ease. She said she started recently. Very helpful and courteous. The room was adequate, though a little on the small side. Tiny wardrobe for 2 people and it felt flimsy. Bed comfortable but pillows way too soft. Due to its semi-rural setting the location is very quiet which is a plus. Bathroom small and water pressure in the shower a bit lacking. We had dinner which was in a large room just off reception. Minimally decorated with pale blue walls givingit a cold feel. Noticeable cobwebs on the ceiling close to where we sat. The table felt sticky to the touch and the bench cushion on the nearby window seat had blotchy stains on it. The food however was very good as was the wine. Prices were also very reasonable. Service was included in the bill and the staff deserved it because they were really good.
Bodde här 1 natt i september 2023

8/10 Bra

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It’s a lovely place to stay avid staff are friendly
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Robert

Bodde här 1 natt i september 2023

10/10 Fantastiskt

Nicholas

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Very nice setting. Friendly, helpful staff.
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Abigail

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juli 2023

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023

2/10 Väldigt dåligt

caspar

Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Lasse

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beautiful location. Very friendly and serviceminded staff.
Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Donna

Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Mark

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Andrew

Bodde här 1 natt i juni 2023

10/10 Fantastiskt

maria

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Attended a wedding reception. Rooms were beautifully decorated, very clean apart from a stray hair in wash basin.
Bodde här 1 natt i maj 2023
Svar från SM 2 juni 2023
Thank you for this kind review of the hotel. We are thrilled to hear that you appreciated our refurbished bedrooms and that your overall stay was great. We take pride on our cleanliness and take all feedback very seriously so will be looking into the issue regarding the hair in great detail to ensure this is not repeated in future.

10/10 Fantastiskt

Gareth

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely place to stay before flying from Gatwick. Staff were all welcoming and accomadating .
Bodde här 1 natt i april 2023
Svar från SM 2 juni 2023
Thank you so much for taking the time to leave such a fantastic review! We're thrilled to hear that your experience attending a wedding here was wonderful, and that our staff were able to make your stay even more enjoyable.

4/10 Dåligt

Ruben

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Tasteless design (crazy and cheap), very bad insulation (you hear everulythng), no fitness, no spa nothing.
Bodde här 2 nätter i april 2023
Svar från SM 5 juni 2023
Hi Ruben, thank you for taking the time to share your feedback. We regret to hear that your stay with us did not meet your expectations and we would like to take this opportunity to address some of your comments.Firstly, we're sorry to hear that our design was not to your taste. We've recently completed a full renovation of all our bedrooms with a design we believed to be unique and appealing. We understand that everyone's taste can vary, and we will certainly take your opinion into account. However, we would also like to point out that our design has been highly praised by many of our guests, as you might see from our other reviews. As for the insulation, we apologise if you found it unsatisfactory. We will take note of your comment and will review this with our team to ensure we meet our guests' comfort standards in future.Regarding the fitness centre and spa, we would like to clarify that we have never advertised these amenities as part of our offerings. Our focus is on providing our guests with excellent accommodation, quality food, and superior service so we're disappointed to see that your rating was primarily based on the absence of these facilities without mention of our food, drinks, or service. We value your feedback and take all comments into consideration. We are always looking to improve our guest experiences and appreciate you providing us with the opportunity to do so.

8/10 Bra

Gemma

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 1 natt i mars 2023

10/10 Fantastiskt

Jane

Bodde här 1 natt i mars 2023
Svar från SM 2 juni 2023
Thank you for this fabulous 10 star review. Your kind feedback makes a big difference to our small business so is greatly appreciated. We are so happy to hear that you enjoyed your stay and hope we will have the opportunity to welcome you back soon.

10/10 Fantastiskt

Jane

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2023
Svar från XP 11 mars 2023
Thank you for taking the time to leave us a review, Jane. We are glad you enjoyed your stay and hope to welcome return guests in the near future.

4/10 Dåligt

Julie

Gillade: Renlighet och personal och service
Gillade inte: Rummets bekvämlighet
Didn't realise I'm claustrophobic till now
Bodde här 1 natt i februari 2023
Svar från XP 2 mars 2023
Dear Julie, Thank you for your time and for leaving us a response. We are really sorry you feel this way. Please if you ever need or would like an accommodation change due to such reason please do let our front desk team know and we can happily see what we can do for you!

10/10 Fantastiskt

Robert

Bodde här 1 natt i februari 2023
Svar från XP 26 feb. 2023
Dear Robert, Thank you for leaving a rating regarding your stay! We hope to welcome return guests in the near future!

10/10 Fantastiskt

kim

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Your hotel was fantastic the staff are extremely helpful and experienced, we had the evening meal and it was absolutely delicious, as was the full english breakfast, we will certainly be back,and would recommend your hotel to anyone. Thankyou for a terrific stay
Svar från Xennia-Maya Pearl 18 jan. 2023
Dear Kim, I hope you're well. We hope are glad you enjoyed your stay with us, please be aware we are continuously improving aspects of our hotel. We hope to welcome you back in the near future!

8/10 Bra

Gemma

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was small but newly refurbished and very clean , bed was comfortable, I found the bar area a let down no atmosphere and bar staff unable to make cocktails 🍸 but on the whole we had an enjoyable stay ..
Svar från Xennia-Maya Pearl 18 jan. 2023
Dear Gemma, I hope you're well. We hope are glad you enjoyed your stay with us, please be aware we are continuously improving aspects of our hotel.

2/10 Väldigt dåligt

Nick

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2023
Svar från Xennia-Maya Pearl 18 jan. 2023
Dear Nick,I hope you're well. Please be aware we are continuously improving aspects of our hotel.

10/10 Fantastiskt

david

Bodde här 1 natt i december 2022
Svar från Xennia-Maya Pearl 29 dec. 2022
Thank you for your feedback, we hope to welcome you back to The Stanhill Court Hotel.

10/10 Fantastiskt

Kevin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel close to Gatwick Airport
A lovely hotel conveniently close to Gatwick. Our room was very clean and spacious. Only stayed 1 night prior to flight but would have enjoyed staying longer. Excellent breakfast.
Bodde här 1 natt i december 2022
Svar från Xennia-Maya Pearl 16 dec. 2022
Dear Kevin, Thank you for your feedback. We are glad you enjoyed your stay. Please know that we are continuously enforcing improvements in our property and services.

10/10 Fantastiskt

Maria

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic experience
This is an amazing hotel close to the airport, we stayed one night but for sure its worth it to have more time. The decoration is beautiful, the room was super comfortable and the service outstanding. Manager from Cordoba super friendly and the receptionist super adorable, thanks for the experience we will be back.
Bodde här 1 natt i december 2022
Svar från Xennia-Maya Pearl 16 dec. 2022
Dear Maria, Thank you for your feedback. We are glad you enjoyed your stay. Please know that we are continuously enforcing improvements in our property and services.

10/10 Fantastiskt

Lucy

Bodde här 1 natt i november 2022
Svar från XP 21 nov. 2022
Dear Lucy, Thank you for your feedback. We are glad to hear you enjoyed your stay. Please know that we are continuously enforcing improvements in our property and services.

10/10 Fantastiskt

Roger

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
A tranquil place to stay just a short drive/taxi ride from Gatwick airport. Nice refurbished rooms , quality of food excellent at a reasonable price. My second visit and highly recommended.
Bodde här 1 natt i november 2022
Svar från XP 21 nov. 2022
Dear Roger, Thank you for your feedback. We are glad to hear you enjoyed your stay. Please know that we are continuously enforcing improvements in our property and services.

10/10 Fantastiskt

Frederique

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is just beautiful! We felt like royalty. We especially enjoyed the well-maintained park outside, and the beauty of the hotel. The room was extremely quiet and the bed very comfortable. The restaurant was okay and the service was a bit slow. We will definitely come back if we have to stay again in the Gatwick area!
Bodde här 1 natt i oktober 2022
Svar från XP 25 okt. 2022
Dear Frederique,I hope you're well.Thank you for your feedback. We are glad to hear you enjoyed your stay. Please know that we are continuously enforcing improvements in our property and services.

10/10 Fantastiskt

Martin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2022
Svar från XP 25 okt. 2022
Dear Martin, We hope you enjoyed your stay. Please know that we are continuously enforcing improvements in our property and services.

8/10 Bra

Ken

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i oktober 2022

8/10 Bra

Kevin

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful property and friendly front desk staff. Was a great way to end our stay in England before we flew out.
Bodde här 1 natt i oktober 2022
Svar från Xennia-Maya Pampoulos 19 okt. 2022
Dear Kevin, Thank you for your feedback. We are glad to hear you enjoyed your stay. Please know that we are continuously enforcing improvements in our property and services.

10/10 Fantastiskt

Francine

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Très bel hôtel au milieu de la campagne, à proximité de Gatwick. Excellent service. Grande chambre moderne.
Bodde här 1 natt i oktober 2022
Svar från Xennia-Maya 19 okt. 2022
Dear Francine, Thank you for your feedback. We are glad to hear you enjoyed your stay. Please know that we are continuously enforcing improvements in our property and services.

8/10 Bra

Roshanak, North Vancouver

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is beautiful. I was just there for one night and I chose it because it’s close to Gatwick Airport. I didn’t have time to use the amenities or explore the lovely gardens. It is somewhat out of the way in the countryside so walkability index is low. You do need a car. My room was comfortable and very clean.
Bodde här 2 nätter i oktober 2022
Svar från Xennia-Maya 11 okt. 2022
Dear Guest,We appreciate you taking the time to respond and we are more than pleased you enjoyed your stay with us. Stanhill Court Hotel hopes to welcome you back in the future.

6/10 Okej

Jimmy

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Not as good as I'd hoped
Disappointed as the breakfast wasn't served until 07:30, which is no good to me as I need to leave for the office at 07:30 Did not clean every day, had to ask for replacement tea and coffee
Bodde här 4 nätter i oktober 2022
Svar från Reception 11 okt. 2022
Dear Jimmy, We appreciate you taking the time to respond. We are sorry you feel this way. Please see that our website lists our breakfast times. We are continuously enforcing improvements in our property and services - we will pass this comment onto our Housekeeping department.

8/10 Bra

John

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Lovely hotel close to Gatwick
Lovely hotel, in a great location close to Gatwick. Would have rated 5 star instead of 4 star but restaurant was fully booked a couple of weeks before we arrived. However we had a brilliant dinner at The Fox Revived which is only about a mile away. A bit surprised when we checked out at 6:45am there was no one at reception and we just had to leave key on reception counter.
Bodde här 1 natt i oktober 2022
Svar från XP 12 okt. 2022
Dear John, We appreciate you taking the time to respond and we are more than pleased you enjoyed your stay with us. Please find our website provides our reception hours along and information booklets provided for check-in.Please know that we are continuously enforcing improvements in our property and services - we will pass this comment on to the associated department.We recommend for dinner bookings be arranged in advance.

10/10 Fantastiskt

Lynn

Bodde här 1 natt i september 2022
Svar från XP 12 okt. 2022
Thank you for your feedback. We hope you enjoyed your stay. Please know that we are continuously enforcing improvements in our property and services.

10/10 Fantastiskt

Fernando

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2022
Svar från XP 12 okt. 2022
Thank you for your feedback. We hope you enjoyed your stay. Please know that we are continuously enforcing improvements in our property and services.

10/10 Fantastiskt

Yan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room is very nice and clean, large and spacious with large King bed. It is very quiet. The staff are very friendly. The environment is very nice. The hotel is a bit far away from the Gatwick airport. It would be nice that the hotel provides own shuttle service, allowing multiple clients take on the same shuttle, more environmentally friendly.
Bodde här 1 natt i september 2022
Svar från Xennia-Maya Pearl 24 sep. 2022
Thank you for your feedback. We are glad to hear you enjoyed your stay. Please know that we are continuously enforcing improvements in our property and services - we will pass this comment on to our managmentdepartment.

10/10 Fantastiskt

Lynn

Bodde här 1 natt i september 2022
Svar från XP 12 okt. 2022
Thank you for your feedback. We hope you enjoyed your stay. Please know that we are continuously enforcing improvements in our property and services.

2/10 Väldigt dåligt

Bent Von

Bodde här 1 natt i september 2022

8/10 Bra

Geraldine

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bathroom very difficult to manoeuvre as toilet behind door and shower in front off
Bodde här 1 natt i september 2022
Svar från Xennia-Maya Pearl 24 sep. 2022
Thank you for your feedback. Please know that we are continuously enforcing improvements in our property and services - we will pass this comment on to our maintenance department.

10/10 Fantastiskt

Marion

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel friendly staff. Perfect for Gatwick flight
Bodde här 1 natt i september 2022
Svar från Xennia-Maya Pearl 24 sep. 2022
Thank you for your feedback. We are glad to hear you enjoyed your stay.

6/10 Okej

Helen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Food very overpriced for what it was and the quality was not great.
Bodde här 1 natt i september 2022
Svar från XP 12 okt. 2022
Thank you for your feedback. We hope you enjoyed your stay. Please know that we are continuously enforcing improvements in our property and services.

10/10 Fantastiskt

Ayesha

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very quaint, clean and welcoming
Bodde här 2 nätter i augusti 2022
Svar från XP 2 sep. 2022
Dear Ayesha, Thank you for booking The Stanhill Court Hotel. We appreciate all feedback. We hope to welcome you back in the near future.