Terrass/Patio
Se tillgänglighet

Recensioner av Aloft Houston Downtown

3 out of 5
Aloft Houston Downtown
820 Fannin Street, Houston, TX

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 460 av 1000 recensioner" "
8 - Bra i betyg. 255 av 1000 recensioner" "
6 - Okej i betyg. 113 av 1000 recensioner" "
4 - Dåligt i betyg. 85 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 87 av 1000 recensioner" "

8,6/10

Renlighet

8,4/10

Personal och service

7,8/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

James

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
Rooftop pool was not so nice
Bodde här 2 nätter i maj 2024
Svar från Misha D. 25 maj 2024
Thank you for choosing the Aloft Downtown Houston! We are glad that you enjoyed your stay and hope to see you for your next reservation!

6/10 Okej

Eric

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Long wait time to check in.
Bodde här 1 natt i maj 2024
Svar från Misha D. 25 maj 2024
Thank you for choosing the Aloft Downtown Houston! We are glad that you enjoyed your stay but it looks like we could have done more to enhance your experience. Please feel free to give us any feedback regarding your experience.

8/10 Bra

Maryssa

Bodde här 1 natt i maj 2024
Svar från Misha D. 25 maj 2024
Thank you for choosing the Aloft Downtown Houston! We are glad that you enjoyed your stay and hope to see you for your next reservation!

8/10 Bra

Lucinda

Gillade: Renlighet och personal och service
Bodde här 4 nätter i april 2024
Svar från Misha D. 25 maj 2024
Thank you for choosing the Aloft Downtown Houston! We are glad that you enjoyed your stay and hope to see you for your next reservation!

8/10 Bra

Mary

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Rooms and common areas were neat and clean. Breakfast is not included with this hotel (as stated on their website), but coffee is and it was much appreciated. The front desk was happy to hold our luggage in a locked room since we checked in before our room was ready. We stayed here for the FIRST World Championships and it was very convenient to the George R Brown Convention Center. The area feels very safe and I wasn't worried about walking to and from there. Would be happy to stay here next year as well.
Bodde här 4 nätter i april 2024
Svar från Misha D. 25 maj 2024
Thank you for choosing the Aloft Downtown Houston! We are glad that you enjoyed your stay and hope to see you for your next reservation!

10/10 Fantastiskt

Lizet

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel was very contemporary and up to date. The room could use a bit more cleaning, but has everything you need for a short stay.
Bodde här 3 nätter i april 2024
Svar från Misha D. 25 maj 2024
Thank you for choosing the Aloft Downtown Houston! We are glad that you enjoyed your stay and hope to see you for your next reservation!

10/10 Fantastiskt

Gerardo

Bodde här 2 nätter i april 2024
Svar från Misha D. 25 maj 2024
Thank you for choosing the Aloft Downtown Houston! We are glad that you enjoyed your stay and hope to see you for your next reservation!

10/10 Fantastiskt

Lucious

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Will come again
Bodde här 3 nätter i april 2024
Svar från Misha D. 25 maj 2024
Thank you for choosing the Aloft Downtown Houston! We are glad that you enjoyed your stay and hope to see you for your next reservation!

2/10 Väldigt dåligt

Darren

Reste med sin partner
Gillade inte: Renlighet, personal och service och bekvämligheter
This place was terrible. They don’t clean, don’t have clean towels. Front desk help was non existent! They charged $300 for deposit when it was only supposed to be $150. After they said they only took $150 but my bank said $300. Never staying here again!!!
Bodde här 1 natt i april 2024
Svar från Misha D. 25 maj 2024
Thank you for choosing the Aloft Downtown Houston! We are sadden that you did not enjoy your stay. Please feel free to contact us for any billing resolutions.

8/10 Bra

Olivia

Reste i grupp
The lobby restrooms were disgusting.
Bodde här 2 nätter i april 2024
Svar från Misha D. 25 maj 2024
Thank you for choosing the Aloft Downtown Houston! We are glad that you enjoyed your stay and hope to see you for your next reservation!

4/10 Dåligt

Cory

Affärsresenär
Gillade inte: Boendets skick och faciliteter
The shower and toilet was combined in 1 space, the handheld shower head did not tilt so the toilet, toilet tissue got soaked, water sat on opposite side of shower all night and if I had to use bathroom in middle of night I had to put on shoes because shower floor still had standing water. So all in all the roll in shower was awful. The mini fridge was just sitting on the floor alone with nothing surrounding it, it was just there, kinda weird but at least it worked. Shower situation was the absolute worst though
Bodde här 1 natt i april 2024
Svar från Misha D. 25 maj 2024
Thank you for choosing the Aloft Downtown Houston! We are sadden that you did not enjoy your stay. We hope that you would give us a chance to make it right during your next stay here in Downtown Houston.

10/10 Fantastiskt

Miguel

Bodde här 3 nätter i mars 2024
Svar från Misha D. 25 maj 2024
Thank you for choosing the Aloft Downtown Houston! We are glad that you enjoyed your stay and hope to see you for your next reservation!

10/10 Fantastiskt

Michelle l

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everyone at the front desk was so nice!
Bodde här 4 nätter i mars 2024
Svar från Misha D. 25 maj 2024
Thank you for choosing the Aloft Downtown Houston! We are glad that you enjoyed your stay and hope to see you for your next reservation!

10/10 Fantastiskt

Luis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice hotel
Bodde här 1 natt i mars 2024
Svar från Misha D. 25 maj 2024
Thank you for choosing the Aloft Downtown Houston! We are glad that you enjoyed your stay and hope to see you for your next reservation!

2/10 Väldigt dåligt

Lilibeth

Reste med sin partner
Gillade inte: Renlighet, personal och service och bekvämligheter
Front desk lady was extremely rude to us
Bodde här 1 natt i mars 2024
Svar från Misha D. 25 maj 2024
Thank you for choosing the Aloft Downtown Houston! We are sadden that you did not enjoy your stay. We hope that you would give us a chance to make it right during your next stay here in Downtown Houston.

10/10 Fantastiskt

Travis, Memphis

Gillade: Renlighet och bekvämligheter
Great
Bodde här 2 nätter i mars 2024
Svar från gm 26 mars 2024
Thank you for your review! We look forward to seeing you on your next visit to Houston!

6/10 Okej

Matias, Las Vegas

Bodde här 1 natt i mars 2024
Svar från Misha D. 25 maj 2024
Thank you for choosing the Aloft Downtown Houston! We are sadden that you did not enjoy your stay. We hope that you would give us a chance to make it right during your next stay here in Downtown Houston.

10/10 Fantastiskt

Belinda

Love this place. Friendly. Clean and comfy beds!
Bodde här 1 natt i mars 2024
Svar från GM 7 mars 2024
Thank you for your review! We hope you stay with us again on your next trip to Downtown Houston.

8/10 Bra

Alexa

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 5 nätter i februari 2024
Svar från gm 7 mars 2024
Thank you for your review! We hope you choose to stay with us on your next trip to Downtown Houston.

10/10 Fantastiskt

Robert

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Iyana I hope I spelled it right. Was so nice. Check in was so easy. Rooms where clean. We will be back next year
Bodde här 3 nätter i februari 2024
Svar från gm 27 feb. 2024
Thank you for your review. We hope to see you again on your next visit to downtown Houston.

2/10 Väldigt dåligt

Derrick

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från GM 26 feb. 2024
Thank you for your review. We will like to have the opportunity to address any concerns you may have had duing your stay with us.

4/10 Dåligt

Nashwan

Bodde här 7 nätter i februari 2024
Svar från Gm 26 mars 2024
Thank you for your review. We would love to know how we could have made your stay with us better.

10/10 Fantastiskt

Ana

Bodde här 2 nätter i februari 2024
Svar från gm 26 mars 2024
Thank you for your review! We look forward to seeing you on your next visit to Houston!

6/10 Okej

Larry

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A bunch of small issues added together bumped it down a couple notches.
Bodde här 1 natt i februari 2024
Svar från GM 5 feb. 2024
Thank you for your review!

10/10 Fantastiskt

Corbin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från GM 5 feb. 2024
Thank you for your review! We hope you choose to stay with us again on your next visit to Downtown Houston

6/10 Okej

Sekou

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Check in was terrible the agent clearly did not care . I did not feel welcomed at all . Very rude and not hospitable at all .i Would only stay again if I have no other options around .
Bodde här 1 natt i januari 2024
Svar från GM 2 feb. 2024
Thank you for taking the time to review our property. I do apologize for the issues you experienced during your stay with us. I will share this with the appropriate management team.

8/10 Bra

Alex, Houston

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från GM 30 jan. 2024
Thank you for your review! We hope you choose to stay with us again on your next visit to Houston.

10/10 Fantastiskt

Phillip

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Staff was very nice and helpful especially Niesha. And Iyana is very helpful also and the valet crew was awesome George and SARAH and give SARAH a bigger coat please and thank you
Bodde här 4 nätter i januari 2024
Svar från GM 30 jan. 2024
Thank you for your review!

2/10 Väldigt dåligt

Verifierad resenär

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The Worst.
This was one of the worst hotels experiences I’ve had. I was traveling with four other coworkers, we lasted only two of three nights because of our combined wide ranging issues and safety concerns. Issues were: dirty floors and walls, no comforter on bed, multiple broken lights, leaving lights off and returning to them on along with TV after requesting no service as well as a shattered window from a gun shot on the 10th floor across from a parking garage.
Bodde här 3 nätter i januari 2024
Svar från GM 26 jan. 2024
Thank you for taking the time to review. We will sure your comments with the appropriate leadership team.

10/10 Fantastiskt

Marvin

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från GM 26 jan. 2024
Thank you for your review!

2/10 Väldigt dåligt

FRANCIS

Gillade: Renlighet
Gillade inte: Personal och service och rummets bekvämlighet
Room was very cold and no way to increase the temperature. Called for service and no one showed up.Told at check in that only one $50.00 was needed for parking but was charged twice.
Bodde här 2 nätter i januari 2024
Svar från GM 18 jan. 2024
Thank you for your review. We will address these issues with the appropriate management team.

10/10 Fantastiskt

Monika

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från GM 26 jan. 2024
Thank you for your review!

10/10 Fantastiskt

Anyesha

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Svar från GM 18 jan. 2024
Thank you for your positive review!

2/10 Väldigt dåligt

LaTosha

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
DO NOT VALET THEY STEAL OUT YOUR CAR
Valet my vehicle and 8 pair of sunglasses was stolen. I should have called the police but the general manager is going to see who worked those days.
Bodde här 2 nätter i december 2023
Svar från GM 11 jan. 2024
Thank you for your review. The incident has been reported to the actual valet company. Please let us know if you do not hear from them.

2/10 Väldigt dåligt

John

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från AGM 26 dec. 2023
Thank you for taking the time to leave a review.

10/10 Fantastiskt

Karla, Pearland

Bodde här 1 natt i december 2023
Svar från AGM 26 dec. 2023
Thank you for taking the time to leave a review. I will share this with our Aloft team.

6/10 Okej

Patrick

Reste i grupp
Bodde här 2 nätter i december 2023
Svar från GM 13 dec. 2023
Thank you for your review! We hope to see you again on your next visit to Downtown Houston!

10/10 Fantastiskt

Daniel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2023
Svar från GM 11 dec. 2023
Thank you for your review! We hope you choose to stay with us again in the near future.

10/10 Fantastiskt

Marquita

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pick this one!
I love this Aloft! The team here is so sweet and polite, Quinton, Chris, Nyiesha, Christian are all amazing!
Bodde här 2 nätter i november 2023
Svar från GM 5 dec. 2023
Thank you for taking the time to review our property. We hope to see you again on your next visit to Downtown Houston!

10/10 Fantastiskt

Janise

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a time. The front desk rep for the evening check-in 12/2/23, and the front desk rep for our checkout 12/4/23 were awesome. Whatever we needed they assisted. I highly recommend this location. It was convenient in walking distance to everywhere.
Bodde här 2 nätter i december 2023
Svar från GM 5 dec. 2023
Thank you for taking the time to review our property! We hope to see you again soon.

10/10 Fantastiskt

William

Bodde här 3 nätter i december 2023
Svar från GM 5 dec. 2023
Thank you for your review! We look forward to seeing you again in the future!

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The front desk staff were ABSOLUTELY amazing. They made us feel welcome from the moment we checked in and chexked in on us each time we went out to ensure that we did not need anything. The reason I did not give 5 stars for cleaniness is because the initial room that I was given had a smokey smell, which should have been caught and an air cleansing bomb should been used when the room was cleaned. However, the feont desk apologized profusely foe the smell and for having ti put me on a different floor than my party. They quickly reassigned me a new room, which was very clean.
Bodde här 2 nätter i december 2023
Svar från GM 5 dec. 2023
Thank you for your review! We hope you stay with us on your next visit to Downtown Houston.

6/10 Okej

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Staff was friendly, Room was clean but called twice about our tv not working and each time we waited for maintenance that never showed.
Bodde här 2 nätter i november 2023
Svar från GM 20 nov. 2023
Thank you for your review. We will share your feedback with the appropriate leadership team. We hope you choose to stay with us again on your next visit to Downtown Houston.

10/10 Fantastiskt

tabitha

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic place to stay !
Our stay here was fantastic! The staff is friendly/ helpful, we were not from the area and the staff helped us out by giving recommendations on places to eat nearby. There is NO parking lot for the hotel but they do have valet and parking garages nearby in walking distance from the hotel. The room was very nice, clean and spacious definitely got our money’s worth. One of my favorite parts of the room was the modern stand in shower and body mirror.
Bodde här 2 nätter i november 2023
Svar från GM 20 nov. 2023
Thank you for taking the time to submit a review for our location. We hope you choose to stay with us on your next visit to Downtown Houston!

10/10 Fantastiskt

Monica

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean, safe and nice vibe!
Front desk and bartender were sooo nice when I arrived a little early! The vibe is nice and chill. Felt very safe. As I left my room the next day, the person cleaning the room next to mine asked how my stay was and the condition of my room, seemed to take pride in my good review of the room. Will stay again!
Bodde här 1 natt i november 2023
Svar från GM 17 nov. 2023
Thank you for taking the time to review our hotel. We are glad you enjoyed your time with us!

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
Breakfast wasn't included and the room's cleanliness was subpar
Bodde här 3 nätter i november 2023
Svar från GM 6 nov. 2023
Thank you for taking the time to review our property. We hope you choose to stay with us on your next visit to downtown Houston!

10/10 Fantastiskt

Shanon

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Antonio at the front desk was superb getting me checked in quickly! He was super friendly, gave me the low down on places to eat within walking distance and I rate him 10/10!!
Bodde här 1 natt i november 2023
Svar från GM 3 nov. 2023
Thank you for taking the time to review our property. We are glad you enjoyed your time with us and hope to see you again on your next visit to Houston!

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Everything was great, except our sleep was disturbed by dogs barking in the room next to ours. I’ve reported this to Aloft/ Marriott
Bodde här 2 nätter i oktober 2023
Svar från GM 19 okt. 2023
Thank you for your review. We apologize for the inconvenience you experienced during your stay. We hope you choose to stay with us again the next time you visit Downtown Houston.

8/10 Bra

Stephen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i oktober 2023
Svar från GM 18 okt. 2023
Thank you for your review. We hope you choose to stay with us on your next visit to Downtown Houston.

10/10 Fantastiskt

Kaori

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
High ceiling, quiet and nice staff
Staff at ALoft was very friendly, courteous and helpful. The room we stayed was clean and quiet. The wooden panel between two queen beds came off every time we plug or unplug what made us a bit uneasy. Otherwise our stay was excellent!
Bodde här 1 natt i oktober 2023
Svar från GM 16 okt. 2023
Thank you for your review. We are glad you enjoyed your time with us and look forward to seeing you again on your next trip to Houston.