Utsikt från boendet

Recensioner av Desert Rose Resort

5 out of 5
Desert Rose Resort
Safaga Road, Hurghada

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 115 av 254 recensioner" "
8 - Bra i betyg. 86 av 254 recensioner" "
6 - Okej i betyg. 32 av 254 recensioner" "
4 - Dåligt i betyg. 11 av 254 recensioner" "
2 - Väldigt dåligt i betyg. 10 av 254 recensioner" "

8,6/10

Renlighet

8,6/10

Personal och service

9,0/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Mirna

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lyxhotell
Vi hade en jättebra vistelse på hotellet. Personalen var mycket behjälpliga och snälla. Maten var mer än god och ett stort sortiment. Vi har verkligen haft en fantastisk vistelse!
Bodde här 7 nätter i juli 2023
Svar från Guest Relations Team 13 juli 2023
Dear Mrs Mirna, We would like to thank you for the time you have taken to review your recent stay with us in Desert Rose. We enjoy hosting all of our guests and do hope that we would have the privilege of doing again in the near future. Kind Regards, Guest Relation Team

8/10 Bra

Islah

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i december 2021
Svar från Mohamed Amin 14 jan. 2022
Dear Mr. Islah,  It was a pleasure to host you on your recent stay in Desert Rose Resort. I am glad to see that you had enjoyed your stay and rated us 8/10.  I would like to thank you for the time you have taken to submit your rating.Your feedback are important to us as they allow us the opportunity to ensure that we are providing the best service possible.  We enjoy hosting all of our guests and we are looking forward to welcoming you back in the near future.  Kind Regards, Mohamed Amin General Manager

8/10 Bra

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Allt från personalen, maten och lokalen var toppen. Det som jag inte gillade att de inte hade wifi i rummen och att rummen var kalla på kvällarna. Vi behövde besöka Kliniken där och den kostade 100€ bara för läkarbesöket!
Bodde här 8 nätter i december 2019
Svar från Desert Rose Resort 14 jan. 2020
Dear Valued Guest, We are very happy to read that you had enjoyed your stay and found our staff to be friendly and everything 'top notch'. Our WIFI is in the process of being updated and upgraded and will be added to all of the rooms. Please kindly be advised that the clinic on site is a private clinic and therefore an extra charge - I am sorry to hear that you did have to visit the clinic although hope that you are feeling well now. We do hope we would have the privilege of welcoming you back in the future. Kindest Regards, Guest Relation Team

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
Gillade inte: Rummets bekvämlighet
No internet in rooms, only in the public and loby and it was very bad
Bodde här 7 nätter i juni 2018
Svar från General Manager 26 aug. 2018
Dear Guest, Thank you for your feedback and for taking the time to describe your impressions. It is a pleasure to know that you have enjoyed your holiday with our facilities. We are very happy to see that you had a wonderful vacation in our resort and we really would like to thank you for your positive feedback. We apologize for any inconvenience caused, We take your comment very seriously; our entire team is extremely committed to delivering the perfect vacation experience for each guest. We remain with our slogan “How a Vacation Should be”, looking forward to welcoming you once again at Desert Rose Resort in order to see and to feel the different improvements had been done. We will do our best to make your next stay in Desert Rose Resort as comfortable and relaxing as possible. With best regards,

8/10 Bra

baida

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i mars 2018
Svar från Lina 16 mars 2018
Dear Baida, We would like to thank you for rating your experience in our hotel. We will do our best to make your next stay in Desert Rose Resort as comfortable and relaxing as possible. We would like to welcome you back to Desert Rose Resort Soon. Best regards, Mohamed Amin General Manager Desert Rose Resort

6/10 Okej

Marcus, Älmhult, Sweden

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Horrible service but very beautiful
Hello I’m a gold plus member. Please delete Desert Rose Resort from Expedia. I just wrote this review: My company and I really looked forward to visit Desert Rose Resort in Hurghada because of the earlier reviews posted and tempting pictures. We arrived 01.30 1st March and right from the beginning this hotel demonstrated a terrible attitude from the staff. The receptionists could barely speak English and the information was down to zero upon check in... not a great start exploring a 900 room resort with no information about anything. The next morning we found our way to “The Palm” a buffet restaurant where you eat breakfast, lunch and dinner (unless you pre-book your visit to one of the 4 other restaurants, I’ll come back to reviewing these restaurants later) and we were only welcomed by one cleaner, the other staff including managers did not bother to even say Hi or smile. You presume you would get escorted to a table and order coffee but no not here...Eventually 15 minutes later a waiter came to our table offering fresh orange juice, Wow! That’s kind...only one problem - the juice cost 1€ each, see the problem with this resort is - its not an all inclusive resort, it’s a resort with false marketing. Every time you visit one of the restaurants they always want to sell you extra charge beverages and food and the staffs selling techniques is horrible. If you say no they will get mad and leave you with bad service for the rest of your day.
Bodde här 8 nätter i februari 2018

10/10 Fantastiskt

Kevin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 14 nätter i december 2017
Svar från General Manager 11 feb. 2018
Dear our valued guest, Thank you for valuing your stay at Desert Rose Resort. Desert Rose Resort Team is wishing you and your family all the best back at home and hopes to welcome you again at our resort! Best regards, Mohamed Amin

6/10 Okej

Adel

Gillade inte: Renlighet, personal och service och rummets bekvämlighet
Dålig mat, rum och service vid Desert Rose.
Hotellet motsvarar tyvärr inte ett femstjärnigt hotell pga dåligt skick i rummet och matkvalitén i huvudrestaurangen The Palm. Personalen är inte tillräckligt kompetenta och gav ej god service. De serverade mat buffé i stora mängder som ej smakade bra. Om man ville äta vid annan restaurang i hotellområdet behövde man boka bord tre dagar i förväg. Fick olika information ang. vad som ingår i all-inclusive och blev dåligt bemötta i guest relation. Hotellets omgivning, trädgårdar och poolar var däremot fint skötta och det fanns bra med underhållning för barn. 15 min promenad bort finns ett stort köpcenter Senzo mall för shopping.
Bodde här 5 nätter i oktober 2017
Dear Valued Guest, Thank you for your valuable feedback and taking the time to describe your impressions. We take your comment very seriously; our entire team is extremely committed to delivering the perfect vacation experience for each guest. Our goal is always to have the highest quality. We would like to apologize to you for the inconvenience caused. We remain with our slogan “How a Vacation Should be”, looking forward to welcoming you once again at Desert Rose Resort in order to see and to feel the different improvements had been done. We will do our best to make your next stay in Desert Rose Resort as comfortable and relaxing as possible. With best regards, General Manager Mohamed Amin

8/10 Bra

Maja

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Dålig mat annars bra
Bodde här 7 nätter i oktober 2017
Dear Mrs. Maja, We would like to thank you for sharing your positive impressions after your stay in our hotel. We are very happy that you had a lovely vacation and we will do our best to make your next stay in Desert Rose Resort as comfortable and relaxing as possible. With best regards, General Manager Mohamed Amin

10/10 Fantastiskt

yz

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Väldigt fin hotell o mycket trävligt personal
Jag skulle åka om och om igen till samma hotell ok med maten fin strand och stora poll
Bodde här 19 nätter i juli 2017
Svar från Mohamed Amin 2 aug. 2017
Dear yz, In the name of Desert Rose Resort Team we would like to thank you for your beautiful compliments about our hotel. There is no better reward for hoteliers than satisfied and returning guests. We are looking forward to welcome you again in your second home - Desert Rose Resort! Best regards, Mohamed Amin General Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastiskt hotell
Fantastiskt hotell. Stort, fräscht och bekvämt. Mycket bra service av all personal. Flera stora pooler och ren privat strand. Rekommenderar denna hotell starkt. Enda nackdelen är att maten kunde vara godare trots att det fanns ett stort urval av mat i buffen.
Svar från The Hotel Management 13 mars 2017
Dear Guest, Thank you for your feedback and for taking the time to describe your impressions. It is a pleasure to know that you have enjoyed your holiday with our staff. We are very happy to see that you had a wonderful vacation in our resort and we really would like to thank you for your positive feedback. Our entire team is extremely committed to delivering the perfect vacation experience for each guest. We remain with our slogan “How a Vacation Should be”, looking forward to welcoming you once again at Desert Rose Resort in order to see and to feel the different improvements had been done. We will do our best to make your next stay in Desert Rose Resort as comfortable and relaxing as possible. With best regards.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Mervat

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Joanna

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 7 nätter i december 2023
Svar från Guest Relations Team 7 mars 2024
Dear Mrs. Joanna,We would like to thank you for the time you have taken to write your review regarding your recent stay. It was a pleasure to host you and your family. I am delighted to read that you had enjoyed your stay with us and would like to say how important each and every guests’ feedback is as we work to set and exceed the industries best practices. We enjoy hosting all of our guests, we do hope we would have the privilege of welcoming you back in the near futureKind Regards,Guest Relation Team

10/10 Fantastiskt

Tatsiana

Svar från Guest Relations Team 7 mars 2024
Dear Mrs. Tatsiana,We would like to thank you for the time you have taken to write your review regarding your recent stay. It was a pleasure to host you and your family. I am delighted to read that you had enjoyed your stay with us and would like to say how important each and every guests’ feedback is as we work to set and exceed the industries best practices. We enjoy hosting all of our guests, we do hope we would have the privilege of welcoming you back in the near futureKind Regards,Guest Relation Team

10/10 Fantastiskt

Ayhan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great
The food is great, the pools and aqua park are great, the sea and the beach are wonderful and reliable. The hotel is simply perfect. The only problem is mosquitoes. They did not let me sleep at night. Don't forget to use mosquitoes spray or other precautions.
Bodde här 4 nätter i november 2023
Svar från Guest Relations Team 29 nov. 2023
Dear Valued Guest,We would like to thank you for the time you have taken to write your review regarding your recent stay. It was a pleasure to host you and your family. I am delighted to read that you had enjoyed your stay with us and would like to say how important each and every guests’ feedback is as we work to set and exceed the industries best practices. We enjoy hosting all of our guests, we do hope we would have the privilege of welcoming you back in the near futureKind Regards,Guest Relation Team

10/10 Fantastiskt

Hatem

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and excellent service
Bodde här 1 natt i oktober 2023
Svar från Guest Relations Team 2 nov. 2023
Thank you Mr. Hatem for taking the time to share your review.We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy.Have a great day!General ManagerMohamed Amin

8/10 Bra

Sarah

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i oktober 2023
Svar från Guest Relations Team 2 nov. 2023
Thank you Mrs. Sarah for taking the time to share your review.We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy.Have a great day!General ManagerMohamed Amin

6/10 Okej

L

Bodde här 7 nätter i maj 2023
Svar från Guest Relations Team 30 maj 2023
Thank you Valued Guest for taking the time to share your review.We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy.Have a great day!General ManagerMohamed Amin

6/10 Okej

hennah

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely and clean. However almost felt clinical and like a hospital. The beach is really big but it is a very long way from the hotel room. The decor is very tired I’m the rooms and reception area. Does not Falaky put you in a good mood.
Bodde här 1 natt i maj 2023
Svar från Guest Relations Team 11 maj 2023
Dear Mrs. Hennah,We would like to thank you for the time you have taken to write your review regarding your recent stay. It was a pleasure to host you and your family. I am delighted to read that you had enjoyed your stay with us and would like to say how important each and every guests’ feedback is as we work to set and exceed the industries best practices. Therefore I would like to assure you that your comments/feedback have been passed onto the relevant managers. Kindly be informed that we do have an upgrading plan which we start already with until we finalize it all.As we enjoy hosting all of our guests, we do hope we would have the privilege of welcoming you back in the near futureKind Regards,Guest Relation Team

10/10 Fantastiskt

Andrew

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great experience overall with awesome variety of food. Activities all day long. Very Beautiful place ❤️
Bodde här 5 nätter i april 2023
Svar från Guest Relations Team 30 apr. 2023
Thank you Mr. Andrew for taking the time to share your review.We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy.Have a great day!General ManagerMohamed Amin

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service och rummets bekvämlighet
Holiday
Good holiday, location is geart, the food was good, the bar stuff were very friendly and lovely, as well as the restaurant stuff were very friendly, the workout classes was great thanks to the instructors and the stuff, the entertainment team was a bit poor or unprofessional as they see us sometimes without even talk. But overall anything else was good.
Bodde här 4 nätter i mars 2023
Svar från Guest Relations Team 30 apr. 2023
Dear Valued Guest,We would like to thank you for the time you have taken to write your review regarding your recent stay. It was a pleasure to host you and your family. I am delighted to read that you had enjoyed your stay with us and would like to say how important each and every guests’ feedback is as we work to set and exceed the industries best practices. Therefore I would like to assure you that your comments/feedback have been passed onto the relevant managers.As we enjoy hosting all of our guests, we do hope we would have the privilege of welcoming you back in the near futureKind Regards,Guest Relation Team

8/10 Bra

Silvia

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 7 nätter i april 2023
Svar från Guest Relations Team 30 apr. 2023
Dear Mrs. Silvia,We would like to thank you for the time you have taken to write your ratings regarding your recent stay. It was a pleasure to host you and your family. I am delighted to see all the nice positive ratings and would like to say how important each and every guests’ feedback is as we work to set and exceed the industries best practices. We enjoy hosting all of our guests, we do hope we would have the privilege of welcoming you back in the near futureKind Regards,Guest Relation Team

8/10 Bra

Miia Maarit

Bodde här 14 nätter i februari 2023
Svar från Guest Relation Team 30 apr. 2023
Dear Mrs. Miia,We would like to thank you for the time you have taken to write your ratings regarding your recent stay. It was a pleasure to host you and your family. I am delighted to see all the nice positive ratings and would like to say how important each and every guests’ feedback is as we work to set and exceed the industries best practices. We enjoy hosting all of our guests, we do hope we would have the privilege of welcoming you back in the near futureKind Regards,Guest Relation Team

2/10 Väldigt dåligt

Takashi

Gillade inte: Boendets skick och faciliteter
まず、このホテルは5星というのは誤り。招待した欧州の客人は、欧州では3・5星だと言われた。 看板に偽りあり。実際のところ3・5という評価は正しい。 バスタブはなく、アミュニテイーもかけており、エアコンはうるさい。電気ソケットも少なく苦労する。 家族連れの3・5星とすれば、食事もよく満足度も高くなるはずである。
Bodde här 3 nätter i januari 2023
Svar från Guest Relations Team 26 jan. 2023
Dear Valued Guest, Thank you for taking the time to tell us your opinion about your stay with us. While we're sorry you didn't have a better experience with us, your review helps us learn and improve. We work to ensure that our guests have everything they need. If you give us a chance to regain your trust, we guarantee that we will do our best to ensure that you have the same good experience with us as other guests. Sincerely, Guest Relations Team

8/10 Bra

Lucio

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Servicio impecable
Lo mejor: el personal extremadamente atento y rápido Variedad de restaurantes. Buffet variado y de calidad Piscinas y playa. A mejorar: habitaciones muy defasadas en confort. Dicen que reformarán todas las 900 a partir de este año Lo peor: sin internet! Hay que comprar un sim egipcio para comunicarse.
Bodde här 9 nätter i december 2022
Svar från Guest Relation Team 15 jan. 2023
Dear Valued Guest, We would like to thank you for the time you have taken to review your recent stay with us in Desert Rose. We enjoy hosting all of our guests and do hope that we would have the privilege of doing again in the near future. Kind Regards, Guest Relation Team

10/10 Fantastiskt

STEVEN JOHN

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
lots of to do, entertaining and a wonderful team to keep you busy all day. spoke all the languages. super friendly staff. Christmas atmosphere was the best. parade and gifting little ones on Christmas day were not expected. they put a lot of efforts. Our best was Soda club for drinks after dinner. before dinner winter gardens are so pretty. and obviously the crepe and waffle bar all cheffed on the pontoon cocktail bar/restaurant beautiful to see the sun rise and sun set everyday. Finally missing the one and only Casanova. Wont say anymore, find him on the beach but don t forget to bring him a banana. Highly recomended
Svar från Guest Relations Team 6 jan. 2023
Thank you Mr. Steven for taking the time to share your review.We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy.Have a great day!General ManagerMohamed Amin

8/10 Bra

AlSayed

Bodde här 5 nätter i december 2022
Svar från Guest Relations Team 29 dec. 2022
Thank you Mr. AlSayed for taking the time to share your review. We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy. Have a great day.

10/10 Fantastiskt

Dina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very special hotel and near to my heart
I have a very good experience in desert rose hotel. The hotel is very nice food is delicious beach is great . Staff is very helpful and keen to serve you . It's not my first time to stay in this hotel and won't be the last. I have a special memory staying in desert rose
Bodde här 3 nätter i oktober 2022
Svar från Guest Relations Team 5 dec. 2022
Thank you Mrs. Dina for taking the time to share your review.We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy.Have a great day!General ManagerMohamed Amin

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great holiday. Very clean and fabulously kept. Our room was a little “tired” but takes nothing away from the fabulous week we had at Desert Rose. Super clean and great staff throughout
Bodde här 7 nätter i november 2022
Svar från Guest Relations Team 1 dec. 2022
Thank you Valued Guest for taking the time to share your review.We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy.Have a great day!General ManagerMohamed Amin

8/10 Bra

Steve

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Très beau resort ! 3 piscines de style différent et que dire de la magnifique plage en forme de baie avec des bar partout et un emplacement pour faire du snorkeling sur place. Belles grandes chambres, quoique vieille salle de bain même si très vaste, employés souriants et sympathiques.
Bodde här 2 nätter i oktober 2022
Svar från Guest Relations Team 1 dec. 2022
Merci Monsieur Steve d'avoir pris le temps de partager votre avis.Nous sommes ravis que votre séjour parmi nous ait été à la hauteur de vos attentes et espérons avoir le plaisir de vous accueillir à nouveau très prochainement. Nous aimons accueillir tous nos invités et nous veillons à ce que leur séjour soit confortable et heureux.Passe une bonne journée!Directeur généralMohamed Amin

8/10 Bra

Yomna

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed in Desert Rose in March 2022. The overall experience was excellent. All the staff were friendly and always available to help. Especially Mr. Mahomud Abdel Samad in the main resturant and Mr. Milad Salama were always looking after us and paying extra attention to ensure that we are having great time. Customer service was exceptional at all levels. The main downside was the rooms as they are outdated and in urgent need for renovations.
Bodde här 3 nätter i mars 2022

8/10 Bra

Julián

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Instalaciones y el personal muy atento lo peor la comida muy repetitiva postres muy vistosos pero con poco dulzor ni sabor y tanto desayunos como comidas y cenas poca variedad
Bodde här 11 nätter i juli 2022
Svar från Guest Relations Team 20 aug. 2022
Thank you Mr. Julian for taking the time to share your review. We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy. Have a great day

8/10 Bra

salah

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2022
Svar från Guest Relations Team 20 aug. 2022
Thank you Mr. Salah for taking the time to share your review. We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy. Have a great day

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
Average accommodation
Room : average Food : lettle varieties & not tasty food Service : average Pools & sea : very good Location : good
Bodde här 5 nätter i maj 2022
Svar från Desert Rose 17 juni 2022
Dear Valued Guest. Thank you for taking the time to share your review. We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy. Have a great day

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
My stay was good but not perfect
Service : 8/10 Food : 7/10 Pools & sea : 8/10 Room : 8/10 Location : 9/10
Bodde här 1 natt i maj 2022
Svar från Desert Rose 17 juni 2022
Dear Valued Guest, Thank you for taking the time to share your review. We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy. Have a great day

8/10 Bra

Mervat

Bodde här 3 nätter i maj 2022
Svar från Desert Rose 17 juni 2022
Thank you Ms. Mervat for taking the time to share your review. We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy. Have a great day

10/10 Fantastiskt

nesma

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was perfect We will come back soon
Bodde här 5 nätter i maj 2022
Svar från Desert Rose 17 juni 2022
Thank you Ms. Nessma for taking the time to share your review. We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy. Have a great day

8/10 Bra

Mennatalla

Bodde här 1 natt i maj 2022

10/10 Fantastiskt

Sonja

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 5 nätter i mars 2022
Svar från Desert Rose 17 apr. 2022
Dear Mrs. Sonja,  It was a pleasure to host you on your recent stay in Desert Rose Resort. I am glad to read that you had enjoyed your stay and that you find everything was perfect.   We enjoy hosting all of our guests and we are looking forward to welcoming you back in the near future.  Kind Regards, Mohamed Amin General Manager

10/10 Fantastiskt

peter, PORTSMOUTH

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We were upgraded to a pool view which was lovely and the hotel was quiet, we had a relaxing holiday.
Bodde här 3 nätter i mars 2022
Svar från Mohamed Amin 13 mars 2022
Dear Guest, Many thanks for choosing The Desert Rose Resort 5* for your vacation It is a pleasure to know that you have enjoyed your holiday . We are very happy to see that you had a wonderful vacation in our resort and we really like to thank you for your positive feedback. . Hope to see you again in your “second home” The Desert Rose Resort 5*. Best Regards

10/10 Fantastiskt

Mohamed

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing stay
Amazing vacation and wonderful hotel, in fact the staff were very helpful and very nice especially Nada ( guest relation) and Amr ( receiption man ) Thanks all
Bodde här 1 natt i februari 2022
Svar från Mohamed Amin 13 mars 2022
Dear Mr. Mohamed, Many thanks for choosing The Desert Rose Resort 5* for your vacation It is a pleasure to know that you have enjoyed your holiday . We are very happy to see that you had a wonderful vacation in our resort and we really like to thank you for your positive feedback. We are grateful for your nice comments about the staff. Hope to see you again in your “second home” The Desert Rose Resort 5*. Best Regards Hotel Administration

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Not renovated- only 1 building is 5 stars.
This is not a 5 star hotel. There is only one building that is renovated and properly “5 star” - the rest of the resort is not! In a real 5 star hotel you don’t get told “no” when asking for a bathrobe or slippers. They also have no shampoo and hair conditioner. The food is decent though and the food at the specialty restaurants was delicious. Problem was, someone checked on you every 3 minutes and so you couldn’t have a normal conversation! Also I was told there is “cctv” just because I wanted to bring some dinner to my room when I wasn’t feeling well. That felt a bit strange. The staff at this hotel are nice but it should be fully renovated before considering it 5 stars.
Bodde här 3 nätter i februari 2022
Svar från Mohamed Amin 2 mars 2022
Dear Valuable Guest, Thank you for taking the time in describing your recent stay. It was a pleasure to host you at Desert Rose Resort. We regret to hear that you did not find our Resort as a 5 starts hotel. Kindly be informed that we do provide shampoo and hair conditioner in dispensers in all rooms. Also the small toiletries are available however, upon guest’s requests as we are a green hotel and we are reducing usage of plastic. We wished that you have informed us during your stay about all your issues in order to act accordingly as the records we have show only positive feedback from your side. Please rest assured that we always strive to improve our services and all our guests’ comments are valuable to us. We do hope that you will give us another chance to show you the real Desert Rose experience. We enjoy hosting all of our guests and we are looking forward to welcoming you back in the near future. Kind Regards, Mohamed Amin General Manager Desert Rose Resort

10/10 Fantastiskt

Roushel

Bodde här 2 nätter i januari 2022

10/10 Fantastiskt

Joseph

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very friendly
Bodde här 4 nätter i januari 2022
Svar från Mohamed Amin 14 jan. 2022
Dear Mr. Joseph,  It was a pleasure to host you on your recent stay in Desert Rose Resort. I am glad to read that you had enjoyed your stay and that you find everything was perfect.  I would like to thank you for the time you have taken to write your review .Your comments and feedback are important to us as they allow us the opportunity to ensure that we are providing the best service possible.  Please rest assured that I will forward your comments about our staff to all of the management.  We enjoy hosting all of our guests and we are looking forward to welcoming you back in the near future.  Kind Regards, Mohamed Amin General Manager

10/10 Fantastiskt

Melanie

Gillade: Boendets skick och faciliteter
Excellent hotel ! Good Location, beautiful rooms, very nice Staff and Great breakfast. I will come back !
Bodde här 1 natt i januari 2022
Svar från Mohamed Amin 14 jan. 2022
Dear Mrs. Melanie,  It was a pleasure to host you on your recent stay in Desert Rose Resort. I am glad to read that you had enjoyed your stay and that you find everything was perfect.  I would like to thank you for the time you have taken to write your review .Your comments and feedback are important to us as they allow us the opportunity to ensure that we are providing the best service possible.  Please rest assured that I will forward your acknowledgement and thanks to the related departments.  We enjoy hosting all of our guests and we are looking forward to welcoming you back in the near future.  Kind Regards, Mohamed Amin General Manager

10/10 Fantastiskt

Amina

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Très satisfaite
Un grand merci à toutes les personnelles. Pour leurs gentilles et ils sont très attentive pour rentré le client satisfait La nourriture est bonne Le devise sanitaire pour la Covid-19 est au top Merci encore
Bodde här 7 nätter i november 2021
Svar från Mohamed Amin 9 dec. 2021
Chere Mme. Amina, Merci pour votre retour et d'avoir pris le temps de décrire vos impressions. Nous sommes très heureux que vous ayez apprécié votre séjour parmi nous et espérons vous accueillir à nouveau au Desert Rose Resort. Sincères amitiés,

4/10 Dåligt

Amr

Bodde här 4 nätter i oktober 2021
Svar från Mohamed Amin 8 dec. 2021
Dear Mr. Amr, We would like to thank you for the time you have taken to submit your review regarding your recent stay here with us. We would love to know more details and so therefore would kindly ask you to advise of any other details regarding your stay. We enjoy hosting all of our guests and love to learn how to do things better. Kind Regards, Mohamed Amin General Manager

10/10 Fantastiskt

Ahmad

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Awesome Hotel and Stuff
Bodde här 4 nätter i oktober 2021
Svar från Mohamed Amin 8 dec. 2021
Dear Mr. Ahmad,  It was a pleasure to host you on your recent stay in Desert Rose Resort. I am glad to read that you had enjoyed your stay and that you find everything was perfect.  I would like to thank you for the time you have taken to write your review .Your comments and feedback are important to us as they allow us the opportunity to ensure that we are providing the best service possible.  Please rest assured that I will forward your acknowledgement and thanks to the related departments.  We enjoy hosting all of our guests and we are looking forward to welcoming you back in the near future.  Kind Regards, Mohamed Amin General Manager

4/10 Dåligt

Amr

Bodde här 4 nätter i oktober 2021
Svar från Mohamed Amin 8 dec. 2021
Dear Mr. Amr, We would like to thank you for the time you have taken to submit your review regarding your recent stay here with us. We would love to know more details and so therefore would kindly ask you to advise of any other details regarding your stay. We enjoy hosting all of our guests and love to learn how to do things better. Kind Regards, Mohamed Amin General Manager