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“The property was exceptionally well maintained, and the staff were polite, welcoming, and highly informative throughout our stay. The cafeteria offered an excellent variety of food choices, all of which were enjoyable. We stayed in the honeymoon suite, and the view from the room was absolutely phenomenal. Overall, it was a wonderful experience, and I would highly recommend this place to friends and family.”

“This was a great place to stay with a nice compound with some wonderful views. The property was well maintained and kept very nice and clean. The staff was also very professional and extremely helpful although there were a few hiccups (will share below). Overall, this was a great place and we would choose this place again. Having said here are are some things that weren’t ideal. 1. It seemed that they had mopped the floors of the rooms using some disinfectants without following up by mopping...

“A good resort for a getway from the city crowd ..”

“Fantastiskt trevligt hotell. Rent och frächt, otrolig utsikt från rummet. Sköna sängar bra service. Bra mat. Enda dåliga var den långa resan upp till berget. Vi var bara där en natt rekomenderar att stanna längre . ”

“Very nice hotel. Great staff, super kind. Not much around so it was quiet besides staff calling me twice asking me if I ordered food while I was trying to sleep.”

“Stay was great. But they have included the waterfall in the advertisement but the waterfall was not working. I have waited over 15 minutes. But otherwise, the stay was great. Staffs were professional. The food was very expensive. ”

“こんな所にホテルがあるの？という山の上にホテルはあります。雲の上にいるみたいで、素敵なところです。行くまでの道が狭いので運転手を頼んで周辺に出かけるのが良い。また運転手を手配してくれます。ウェルカムドリンクのスパイスコーヒーは、飲んだだけで癒されます。毎日の朝ごはんは、種類が豊富でおいしかった。朝のガイドつきの散歩、周辺の観光地について教えてもらった。ホテルの中のアクティビティも種類がたくさんあって良かった。スパには行かなかったけれどよさそうでした。ゆっくりしたかったので、いくつかを訪ねてみました。本当にゆっくりできました。ありがとうございました。”

“It was great experience, staff were great and very helpful.”

“Nice hotel except for their confusing lift system. There are 4 different lifts in the hotel for different levels and that’s really confusing. Other than that it’s a nice well kept property with excellent staff. Pleasant stay overall.”

“Its a good property. ”

“Vi var på en par resa med två nätter på the panoramic getaway. Det var en fantastisk vistelse. Vi fick hjälp av receptionen att boka en taxi resa till te-ålantager och ”Lockhart Tea factory”, det rekommenderar vi verkligen. Vi tog även behandlingar i deras spa under vår vistelse vilka var fantastiska, fräscht, bra och väldigt härlig upplevelse. Vi är mycket nöjda. ”

“The hotel is dated. The rooms are in desperate need of refurbishment. We had booked an extra bed and was not provided a pillow. The bathroom was not clean. We were meant to stay for two nights and checked out after the first night. The breakfast is substandard. The hotel seems short staffed—when we checked out it was the bellhop that did the processing of the paperwork and not the reception staff and this was around 9am. According to their ‘proforma invoice’ we are owed a refund of Rs. 5407...

“Great place”

“Mycket fint hotell med jättetrevlig personal. God mat och frukost. Väldigt bra prisvärda behandlingar i hotellets SPA. Ingick daglig morgon-yoga klockan 7 före frukosten. Väldigt basic men skönt. Underbara vyer från hotellet. Flertalet apor samt många sjungande fåglar på hotellområdet. ”

“Friendly attentive staff. Clean room. Nice location. Lovely bird song, flowers and nearby Tea Plantations and vuewpoints”

“Zero cleanliness, the towels looked like toilet papers”