Estimada Marielle , Gracias sus comentarios y recomendación tan especiales que nos proporciona. Para Isla Mujeres Palace es un honor el poder superar todas sus expectativas de servicio y atención. Estamos a sus órdenes y esperamos nos permita hospedarle nuevamente en un futuro cercano. ¡Hasta la próxima!

Dear Josefine, Thank you for your preference and for the perfect rating. We are proud to know that you thought this was one of the best hotels you have ever visited. We will be looking forward to welcoming you once more at our resort to continue pampering you as you certainly deserve. Warm regards.

Dear Guest, Thank you for your detailed review, it was a real pleasure to serve you, for us is amazing to learn that you enjoyed your overall stay with us since your comfort and satisfaction is our main goal. We look forward to the opportunity of hosting you again.

Dear Emelie, Thank you so much for your kind words, we all hope to have the opportunity of welcoming you back.

Dear Scott, We thank for your positive comments and we hope you welcome you back. We are very happy to know that we were able to exceed your high expectations and that you were especially pleased with the delicious food in our restaurants but also by the excellent service provided by our professional team members who make sure you and your family had an amazing stay with us. We very much appreciate your recommendation and we hope to see you again in the future, Kind regards!

Dear David, Thanks so much for giving Isla Mujeres Palace the opportunity to host you, we appreciate you taking the time to write a review about your experience. The constructive criticism of our guests helps us identify areas we need to improve, you may rest assured we will take into consideration all your comments. We truly regret the inconveniences you mentioned, your feedback gave us the opportunity to stablish some action plans to avoid the situations in the future. We hope you can give us the opportunity to host you again. Sincerely,

Dear Anonymous, First and foremost I would like to thank you for your review, it's very important for us to receive your feedback and give the proper follow up. Also I would like to let you know that we truly regret that a situation like this was not addresssed in a proper manner, please accept our sincere apologies for the situation, we urge our guests to voice their dissatisfactions while they're on the property, while there are some situations out of our control we can always offer alternatives, We would love to have the opportunity to host you and offer you the service you have come to expect from Palace Resorts in a very near future Sincerely,

Dear Mary, We regret to learn that you encountered some issues during you stay with us such as the pool , We would like to follow up with the departments involve and also to take a further look to the follow up provided to you. Please be sure that your satisfaction is our main goal and that your comments are very important to us. I kindly invite you to refer to your private messages for follow up and assistance, Sincerely,

Estimada Gloria, Agradecemos su preferencia por Isla Mujeres Palace , ha sido un placer hospedarle , nos complace saber que su estadia fue placentera, esperamos en un futuro cercano poder hospedarle nuevamente, Cordialmente,

Dear Alicia Jane, Please allow us to mention that it is a big honor for us to read your very positive and fantastic comments. We appreciate taking the time in sharing with us your feedback as it is extremely important to us. We remain at your service. It will be a pleasure to welcome you back to Isla Mujeres Palace in the very near future, thank you for your confidence and preference all these years. Cordially,

Dear Michael, It is great to read that you had a terrific experience at Isla Mujeres Palace and an excellent service provided for our staff. We thank for your positive comments and we hope you welcome you back, Kind Regards,

Dear Elizabeth, It is great to read your positive review, we thank for taking the time to share it with us, we are pleased that you enjoyed our facilities and services. We are pleased to read your kind words of Carlos, our staff is committed to exceed our guest expectations, we are glad to know that the staff is an example of this. We remain at your service. Best Regards,

Dear Mark, Thank you for sharing your positive experience with us, We are very happy to know that we were able to exceed your high expectations and that you were especially pleased with our excellent service provided by our professional team.

Thank you for sharing your positive experience with us, We are very happy to know that we were able to exceed your high expectations and that you were especially pleased with our excellent service provided by our professional team.

Estimado Michael, lamentamos saber que se encontró con problemas para dormir durante su estadía con la playa del club al lado de nosotros la cual no es parte de Isla Mujeres Palace, tenga la seguridad de que ya hemos proporcionado un seguimiento adecuado.

Dear Johannes, Thank you for sharing your positive experience with us, We are very happy to know that we were able to exceed your high expectations and that you were especially pleased with our excellent service provided by our professional team.

Thank you for sharing your positive experience with us, We are very happy to know that we were able to exceed your high expectations and that you were especially pleased with our excellent service provided by our professional team.

Dear Diane, We receive your comments with gratitude and will review the same with the areas involved for optimal improvement. Do not hesitate to contact us should you require further assistance at edgguzman @ palace resorts . com . We remain at your service!

Dear Diane, Thank you very much for taking the time to share your experience with us and for giving us the opportunity to host you. Furthermore, we receive your comments regarding the elevator and resorts credits with gratitude and will review the same for optimal improvement. Best regards,

Hola Carlos, en Cozumel Palace nos comprometemos a brindar un servicio de calidad más allá de las expectativas de nuestros huéspedes, esperamos verte pronto nuevamente con nosotros para seguir compartiendo más momentos increíbles.

It has been a pleasure to have you with us and pamper you with the service that Isla Mujeres Palace is known to provide. We are glad to know that you were able to fully enjoy the entire facilities, all the excellent attention, and service provided by our amazing staff, rest assured, we will congratulate them,

Dear Lora, we are very glad to receive your 5 points of rate, that means that we overload your expectations with our amazing staff, service, and food, we hope to see you soon in the future again.

Dear Osvaldo, we feel glad to know that we overload your expectations with our amazing resort, also thank you for your beautiful review and five points of rate, we hope to see you again in the future.

Dear Andrew, we are honored that you choose Isla Mujeres Palace, we feel delighted with your amazing comment about our great staff, food, and facilities, we hope to receive you soon in the future again.

Dear Guest, We are honored that you took your time to give us a wonderful rate and we overload your expectations with our great staff, service, and facilities, we hope to welcome you soon to keep enjoying the Palace Experience.

Dear Cecilia, thank you for choosing Isla Mujeres Palace, we appreciate the valuable time that you share your review with us, we are delighted that you enjoy our facilities, service, and food, rest assured we will let the front desk your comment. We always keep the highest standards of safety and hygiene to ensure our guests stay will be safe as well as amazing.

Dear Neda; Thank you for choosing us at Isla Mujeres Palace. Please be sure that our main goal is to exceed your expectations and to cater to all of your needs. We always strive to go beyond the possible aspects in order to make things possible. Furthermore, we feel much honored to read that you were specially pleased with our relaxing atmosphere, our Purely Palace measures, delicious food offerings.

Dear Mr./ Mrs. Quinn: Thank you for choosing Isla Mujeres Palace, we are grateful to see that you enjoy our facilities, also we appreciate your rate.

Estimado Ricardo, gracias por escoger Isla Mujeres Palace, estamos muy agradecidos de saber que cumplimos sus expectativas y la comida junto con el servicio fue de su gusto, esperamos volver a tenerlo de vuelta muy pronto.

Dear Adam, Thank you very much for sharing your comments with us, we feel much honored to learn that your overall experience was great, we appreciate the way you highlighted our services and amenities, and hope to be able to welcome you again in the future for another memorable vacation. Warm regards!

Dear Nicolette, It has been a pleasure to have you with us and pamper you with the service that Isla Mujeres Palace is known to provide. We are glad to know that you were able to fully enjoy the entire facilities and all the excellent attention and service provided by our amazing staff!

Dear Theo, Thank you very much for taking the time to share your experience with us and for giving us the opportunity to host you and create a fabulous vacation for you. We are happy to know that you were pleased with our facilities and services and hope to provide you with more memorable experiences in the future. Kind regards!

Dear guest, Thank you very much for sharing your recent experience at Isla Mujeres Palace, it is always great to learn that we impact positively in our guests experiences. We remain at your service!

Dear guest, Thank you very much for taking the time to share your experience with us and for giving us the opportunity to host you. Furthermore, we receive your comments regarding the food and beverages with gratitude and will review the same for optimal improvement. Best regards,

Dear guest, Thank you for staying at Sun Palace. We strive to provide an incredible experience that goes beyond the expected, and we regret to learn that our entertainment offering did not meet your expectations. We assure you that we will review the same for optimal improvement in order to provide you with enhanced experiences in the future.

Dear guest, We are pleased to know that your overall stay was great and that you found Isla Mujeres Palace to be a really nice resort to enjoy a relaxing vacation. We receive your comments with gratitude and will review the same for optimal improvement. We remain at your service.

Dear guest, We are pleased to know that your overall stay was great and that you found Isla Mujeres Palace to be a really nice resort to enjoy a relaxing vacation. our staff is committed to exceed our guest expectations, we are glad to know that your experience is an example of this. Kind regards,

Dear guest, We are pleased to know what your overall stay was positive and that you found Isla Mujeres Palace to be a really nice resort to enjoy a relaxing vacation. We receive your comments with gratitude and will review the same with the areas involved for optimal improvement. Do not hesitate to contact us should you require further assistance at jacarrillo @ palace resorts . com . We remain at your service!

Apreciable huésped, Lamentamos mucho no haber cumplido con las expectativas de servicio, si hay algo que podamos hacer por usted para mejorar su percepción de nuestro servicio no dude en hacérnoslo saber a la dirección jacarrillo @ palace resorts . com. Permanecemos a sus órdenes y esperamos tener la oportunidad de recibirle nuevamente y brindarle un experiencia mejorada.

Dear guest, Thank you for taking the time to express your comments with us. We are pleased to know what your overall stay was great and that you found Isla Mujeres Palace to be a really nice resort to enjoy a relaxing vacation. We hope we can continue to make amazing memories for you again!