Svit Deluxe - 1 kingsize-säng - pentry - vid havet | Utsikt mot havet/stranden

Recensioner av Drop Anchor

3 out of 5
Drop Anchor
84959 Overseas Highway, 222, Islamorada, FL

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 620 av 1000 recensioner" "
8 - Bra i betyg. 249 av 1000 recensioner" "
6 - Okej i betyg. 71 av 1000 recensioner" "
4 - Dåligt i betyg. 35 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 25 av 1000 recensioner" "

9,0/10

Renlighet

9,2/10

Personal och service

8,4/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

6/10 Okej

Agneta

Bodde här 1 natt i mars 2022
Svar från Cliff Warren - General Manager 22 mars 2022
Hello, We are sorry your room did not meet your standards and will continue improving our property to a level where all of the quests are comfortable.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Härligt hotell, väldigt trevlig personal och mysig balkong med soluppgång.
Bodde här 2 nätter i januari 2020
Svar från Zac Tranten- GM 17 jan. 2020
Dear Valued Guest, Thank you for choosing us to vacation with. We are so happy that you enjoyed your stay and we truly appreciate your positive feedback. We hope you stay with us again soon.

10/10 Fantastiskt

Ewa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
På genomresa runt om Miami
Vi kom hit igen efter 5 år, bodde i samma rum 17, som bestod av en trailer😊som vi även har egen grillplats på.De övriga rummen är bungalows med gemensam grill.Vi älskar stället , poolen och ägaren som varje gång är så rar och hjälpsam. Hotellet bjuder även på en underbar salt scrub som är helt fantastisk.
Bodde här 1 natt i september 2019
Svar från Zac Tranten- General Manager 5 sep. 2019
Dear Valued Guest, Thank you for sharing your experience! We appreciate your feedback. We hope to see you again soon.

10/10 Fantastiskt

Ewa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
På genomresa runt hela Miami
Vi bodde i en trailer!( rum 17) med egen uteplats med grillmöjlighet direkt vid stranden. Detta var ett önskemål av oss, då vi var här för 5 år sen och tyckte om den så mycket.😊Det fanns även en fin pool, dock enkel men vi föredrar en liten enkel som hålls ren, framför de större som inte verkar hållas efter på samma sätt.Som en gåva från hotellet fick vi även en skål med saltscrub, som är helt underbar.
Bodde här 1 natt i september 2019
Svar från Zac Tranten- General Manager 5 sep. 2019
Dear Valued Guest, Thank you for sharing your your experience with us. We look forward to you visiting us again soon.

8/10 Bra

Dick

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Fantastiskt läge.. lugnt.. tryggt...bra pool.. Saknade pentry men Publix låg 2 min bort köpte papptallrikar mm Fanns kyl. Frys. Micro på rummet👍 Städning var bara bäddning och nya handdukar ... helt ok med lite grus på golvet 👍😂
Bodde här 3 nätter i juli 2019
Svar från Zac Tranten - General Manager 14 juli 2019
Dear Valued Guest, Thank you for joining us and sharing your experience. We hope to see you again soon!

8/10 Bra

Morgan

Gillade: Renlighet och rummets bekvämlighet
Drop anchor
Fantastic view (IF you had that) no pots in kitschen. But a nice soft place for a fem nights. You need car as not much in the area, recommend it for sure.
Bodde här 3 nätter i februari 2019
Svar från Zac Tranten - General Manager 10 mars 2019
Dear Valued Guest, Thank you for sharing your experience with us. Drop Anchor's sunrise and sunset are hard to beat! Our king ocean front rooms do have quite a phenomenal view but those but those room types do have a different rate and must be requested at the time of reservation. All of our rooms are equipped wit necessary items in the given the room. I apologize if some was missing items and will have that corrected right away. I appreciate your review and choosing Drop Anchor!

10/10 Fantastiskt

Andreas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juli 2018
Svar från SFK 4 aug. 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Fantastiskt

Lisa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Toppen!
Vi hade en fantastisk vistelse. Dom som jobbar är jättetrevliga och riktigt mysigt poolområde. Skulle absolut åka tillbaka och bo där igen!
Bodde här 1 natt i juni 2018
Svar från Stephen Kurutz 4 juli 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i februari 2018
Svar från Stephen Kurutz 11 mars 2018
thank you

6/10 Okej

Verifierad resenär

Gillade: Renlighet och boendets skick och faciliteter
Fint boende vid vattnet
Rummet var jättefint och bra med välutrustat kök. Fin utsikt över vattnet. Skulle dock inte rekommendera att bo här med små barn eftersom det är på en kaj och djupt vatten nedanför. Konstigt nog var inte poolområdet inhägnat ut mot vattnet utan där var det öppet mot kajen. Det ligger nära vägen så man hör trafiken.
Bodde här 2 nätter i mars 2018
Svar från SFK 9 mars 2018
Thank you for your review , unfortunately there is one road in the Florida Keys and the Island chain is very skinny so you will hear some road noise . As far as our fenced in pool . The fence keeps children from the pool from entering by land ! It does not keep out children who land in boats from the ocean which won't happen to begin with. Once you are in pool area with your child you must watch them.!!!!

10/10 Fantastiskt

Mikael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Charmigt med bästa läge!
Charmigt och fräscht precis vid havet + pool, perfekt! Rummen utrustade med allt man behöver.
Bodde här 1 natt i januari 2018
Svar från SFK 23 jan. 2018
Thank you for your review , we appreciate your feed back.

8/10 Bra

Roland

Gillade: Personal och service och rummets bekvämlighet
Bodde här 2 nätter i januari 2018
Svar från SFK 9 jan. 2018
thank-you for your review !

8/10 Bra

Per

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Underbart läge
Mycket bra hotel, lite små rum men allt fungerade utmärkt. Vi hade bil vilket behövs för att ta sig till restauranger.
Bodde här 2 nätter i december 2017
Thank - you

6/10 Okej

Liu

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
You really don’t know what you are getting until you get there. Pics on websites are very misleading. Now the property are nice outside and nice poor. But the “apartment” we stayed for 5 adults is very cramped, really needs some new updates. Front desk is very helpful. For the price I paid I surely can find some other place much better. We personally wouldn’t be back.
Bodde här 2 nätter i maj 2024
Svar från Drop Anchor Resort and Marina 27 maj 2024
Thank you for your feedback Liu. I'm sorry to hear that you and your family felt cramped in unit 12. We have two larger rooms on the property that comfortably sleep up to 6 people; we would love to welcome you back with one of these larger units to better serve your group.

8/10 Bra

Craig

Reste med familjen
Gillade: Renlighet och personal och service
Great location with friendly staff. Hot water was nonexistent for our three day visit. Lock on sliding balcony door would not lock. Would stay here again in spite of these conditions.
Bodde här 3 nätter i maj 2024
Svar från Drop Anchor Resort and Marina 26 maj 2024
Thank you for your feedback Craig. We are sorry to hear about the hot water and the balcony door; maintenance has since addressed these issues. We hope you will be our guest in the future should you visit Islamorada again.

8/10 Bra

Jan

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The view and nice area to sit and watch.
Bodde här 2 nätter i maj 2024
Svar från Drop Anchor Resort and Marina 22 maj 2024
Thank you for your review Jan. The ocean view is quite breathtaking!

10/10 Fantastiskt

Asnidys, Hialeah

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
La propiedad está muy bien ubicada y las habitaciones está muy limpias
Bodde här 2 nätter i maj 2024
Svar från Drop Anchor Resort and Marina 20 maj 2024
Thank you for your lovely review!

4/10 Dåligt

Luciana

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We thought we would be on a beach and be able to swim in the water. We did not have hot water when showering. The property did have a very nice view and island feel.
Bodde här 2 nätter i maj 2024
Svar från Drop Anchor Resort and Marina 20 maj 2024
Thank you for taking the time to review Drop Anchor. We hope you will be our guest in the future should you visit Islamorada again.

10/10 Fantastiskt

Keith

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Drop Anchor is a great place. Oceanfront but peaceful and the grounds are well kept. We like to walk everywhere and that was a bit hard to do and to no fault of Drop Anchor - just wish there was more dining/bars closer than a car ride. We will be back to stay.
Bodde här 2 nätter i maj 2024
Svar från Drop Anchor Resort and Marina 19 maj 2024
Thank you for taking the time to review Drop Anchor. We hope to have the opportunity to host your next keys getaway!

10/10 Fantastiskt

Randy

Gillade: Renlighet
Good
Bodde här 1 natt i april 2024
Svar från Drop Anchor Resort and Marina 13 maj 2024
Thank you for your review Randy! We hope to have the opportunity to host your next trip to Islamorada.

4/10 Dåligt

Kimberly

Reste med familjen
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Disappointed. Stated they have a beach access, and they have a sea wall around the property. Would not refund or cancel my reservation so we had to stay at the property. On Website for Drop Anchor it states a beach.
Bodde här 2 nätter i maj 2024
Svar från Drop Anchor Resort and Marina 13 maj 2024
Hi Kimberly,I'm sorry to hear that you are disappointed with Drop Anchor. 9 out of 10 oceanfront properties in Islamorada have a sea wall of some sort to protect the property from potential hurricane storm surge. Many of our guests swim in the ocean with a float or 'noodle', or they take advantage of our kayaks and paddle boards to get out on the water and/or visit the two sandbars directly from our beach. We hope you will be our guest in the future should you visit Islamorada again.

8/10 Bra

John

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Management 11 maj 2024
Greetings John,Thank you so much for leaving us feedback about your stay. We're very happy to hear you had a great time at our hotel, and would love to host you again whenever you return to Islamorada :)

10/10 Fantastiskt

Kathleen

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved Drop Anchor! The property was perfect! The location, clean, quiet, beach, heated pool, tiki huts with adirondeck chairs and hammocks. Exactly, what we were looking for and thoroughly enjoyed.
Bodde här 4 nätter i april 2024
Svar från Drop Anchor Resort and Marina 7 maj 2024
Thank you for taking the time in sharing your wonderful feedback of Drop Anchor. We hope to have the opportunity to host your next trip to Islamorada!

6/10 Okej

Carol, Reading

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
The property had amazing views. Having use of kayaks and bikes included was a plus. The downside was the furniture was very uncomfortable. The bed and sofa were very uncomfortable and the porch furniture uncomfortable and broken.
Bodde här 5 nätter i februari 2024
Svar från Drop Anchor Resort and Marina 28 apr. 2024
Thank you for taking the time to review our property. It was our pleasure hosting your time in Islamorada.

10/10 Fantastiskt

Lauren E.

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Drop Anchor Resort and Marina 28 apr. 2024
Thank you for your review Lauren!

10/10 Fantastiskt

Cassandra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Loved it
Bodde här 1 natt i april 2024
Svar från Management 19 apr. 2024
Greetings Cassandra,Thank you for taking the time out your busy day to leave us such an outstanding review about your stay. We greatly appreciate it, and would love to host you again whenever you return to Islamorada

8/10 Bra

Anabel

Gillade: Renlighet, personal och service och bekvämligheter
Muy relajante y espectacular
Bodde här 1 natt i april 2024
Svar från Management 12 apr. 2024
Greetings Anabel,Thank you for staying with us and for your pleasant remarks. If you're ever in Islamorada again, it would be our pleasure to host you :)

10/10 Fantastiskt

BETTY

Reste med sin partner
Location and property were amazing! Convenient to visit our favorite bars, restaurants and shopping locations in Islamorada The amenities sandy beach, palm trees, tiki umbrellas, pool just super beautiful!
Bodde här 3 nätter i mars 2024
Svar från Management 11 apr. 2024
Greetings Betty,We're so happy to hear you enjoyed your stay with us and got a chance to utilize our amenities on property. If you're ever in Islamorada again, it would be our pleasure to host you :)

8/10 Bra

Corene

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super cute! It’s really more of a vacation rental than a hotel which I wish we would’ve realized before booking, but it was clean. The beds were not the most comfortable, and the sheets were polyester, but the price was right! Cute pool area. There is no swimming beach but you can take kayaks and paddle boards through the property - it’s super easy. The property itself is adorable, and very very well-maintained.
Bodde här 4 nätter i mars 2024
Svar från Management 11 apr. 2024
Greetings Corene,Thank you so much for staying with us and for leaving us feedback about your stay. It brings joy to us to hear you enjoyed your vacation at our property and got a chance to take advantage of our amenities. However, I'll like to apologies about our beach not being to your liking but, 9/10 beach resorts in the keys have some type of seawall such as ours to protect the property from a potential hurricane storm surge. Thank you again for your feedback, and we would love to host you again whenever you return to Islamorada :)

8/10 Bra

Robert W

Reste med familjen
This is a nice old-style motel right off the main road in Isamorada. The property is nice, right on the water, but there is not a beach just a sea wall. Nice pool and views. There are also several good restaurants nearby. We were a bit disappointed in our room, we booked a queen ocean view. There was a queen bed and it did face the ocean, however, our room was very small….we’re talking a bed squeezed into alcove with about 6 inches on either side…..no other furniture except a chair. The bathroom was also RV sized. We managed to make it work since we didn’t spend much time in it but wasn’t easy getting ready for dinner, etc. we also did not get any maid service during our 5 day stay? Not sure if this is normal or you had to ask for it? We did see housekeeping personnel walking about so I know they had them. Overall, not a total bust but we wouldn’t return here.
Bodde här 4 nätter i mars 2024
Svar från Management 13 apr. 2024
Greetings Robert,Thank you for staying with us and for leaving us feedback about your stay. We're very happy to hear you enjoyed the views of the Atlantic ocean and got a chance to swim in our beautiful heated pool. However, I like to apologize about your room not being to your liking and that you did not receive housekeeping service during your stay. Housekeeping service is per request and we do explain that at check-in to every guest, and we must of missed explaining that to you. If given the opportunity, we would love to host you again to show you what Drop Anchor is all about.

8/10 Bra

Patrick

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
A
Bodde här 1 natt i januari 2024
Svar från Management 8 apr. 2024
Good afternoon Patrick,Thank you so much for staying with us and for leaving us a great review. If you're ever in Islamorada again, it would be our pleasure to host you :)

8/10 Bra

Heather

Reste med familjen
Gillade: Renlighet och personal och service
Courteous staff. Old 1960’s kitschy resort simply updated in the rooms, very clean. It was super convenient to have the kitchen in the double queen suite. The hot water was quite lacking and should be updated. We had fun using the paddle boards and kayaks (no extra charge), though they are very beat up and in need of some maintenance. Pool area was super clean and the pool warm and pleasant. Not luxurious, but a good value. Thank you!
Bodde här 5 nätter i april 2024
Svar från Drop Anchor Resort and Marina 7 apr. 2024
We are happy to hear you enjoyed your stay at Drop Anchor. Hope to see you again should you travel back through the Keys!

8/10 Bra

Jennifer, East Chester

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Drop Anchor Resort and Marina 3 apr. 2024
Thank you for your review of Drop Anchor Jennifer. Hope to see you again soon!

10/10 Fantastiskt

Brian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Will be back
Bodde här 8 nätter i mars 2024
Svar från Drop Anchor Resort and Marina 2 apr. 2024
Thank you for such a glowing review of Drop Anchor!

10/10 Fantastiskt

Paul

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No review
Bodde här 1 natt i mars 2024
Svar från Management 29 mars 2024
Greetings Paul,We greatly appreciate your feedback and happy to hear you had a wonderful stay with us. If you ever return to Islamorada, it would be a pleasure to host you again :)

10/10 Fantastiskt

Stacie

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The grounds at Drop Anchor are immaculate! The beauty of the grounds and cleanliness of the rooms and common areas made this a 5-star stay. I really appreciated the ease of checking in late (we arrived at midnight-call ahead and they leave a key in a lockbox for you!) Super helpful friendly staff also made for a great stay. We walked to lunch and enjoyed biking on the quiet service road. I got the local paper and pool towels along with coffee in the lobby each AM.
Bodde här 3 nätter i mars 2024
Svar från Drop Anchor Resort and Marina 25 mars 2024
Thank you for your review Stacie. We really appreciate that you took the time to reflect on your trip.

8/10 Bra

Kathleen

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very comfortable and clean. A little dated and expensive for one night. Check in is not till 3 and you have to pay a resort fee, mandatory, to use bikes and kayaks, but you can only use them till 5.
Bodde här 1 natt i mars 2024
Svar från Drop Anchor Resort and Marina 25 mars 2024
Thank you for your review Kathleen. We are happy to hear you enjoyed your time at Drop Anchor.

10/10 Fantastiskt

Timothy

Gillade: Renlighet och personal och service
Clean rooms. Mattresses a bit dated and the place could use some pint but the staff and location and the added kitchen are super perks.
Bodde här 1 natt i mars 2024
Svar från Drop Anchor Resort and Marina 20 mars 2024
Thank you for your feedback Timothy. We are happy to hear you enjoyed your stay with us.

10/10 Fantastiskt

Ryan

Bodde här 1 natt i mars 2024
Svar från Management 8 apr. 2024
Greetings Ryan,Thank you so much for staying with us and for leaving us such an amazing review. It will be our absolute pleasure to host you again whenever you return to Islamorada :)

8/10 Bra

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice service and location.
Bodde här 1 natt i mars 2024
Svar från Management 15 mars 2024
Greetings David,Thank you so much for staying with us and for leaving us such a great view. We're elated to hear you enjoyed your stay, and would love to host you again whenever you return to Islamorada :)

8/10 Bra

Scott

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
View and grounds are nice, building is showing its age and deferred maintenance issues are all around. Did not like the fact we were charged an extra $135 to use kayake and bike whether we used them or not.
Bodde här 4 nätter i mars 2024
Svar från Management 14 mars 2024
Hello from Islamorada,We're very pleased to hear you enjoyed the views from our beautiful beach front property and our well maintained landscaping. We take pride on our presentation and we greatly appreciate you noticing it. However, I'll to apologize about the issue you had with the resort fee but, it's a standard fee that all the resorts on the island charge that allows you use the extra amenities, and should have stated it on your confirmation when you booked. Thank you again for your feedback, and we'll love to host you again whenever you return to Islamorada.

2/10 Väldigt dåligt

Christopher, Island Park

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Management 14 mars 2024
Greetings Christopher,We are very sorry our accommodations did not meet your expectations. Please know that guest satisfaction means everything to us, and your feedback on where we fell will guide our efforts to improve the experience we offer. Our team will reflect upon your review, seize this opportunity to address your concerns, and ensure we're always presenting our property in the best light.

2/10 Väldigt dåligt

Carolyn

Bodde här 2 nätter i mars 2024
Svar från Management 14 mars 2024
Greetings Carolyn,Thank you for staying with us and for leaving us feedback of your stay. Were very sorry to hear that your stay did not meet your expectations. Your feedback will be taken into great consideration and our team will continue working on ways to improve our guest overall experience. Thank you again for your feedback, and we'll love another opportunity to host you again to show you what Drop Anchor is all about.

8/10 Bra

Bob

Gillade: Renlighet, personal och service och bekvämligheter
I think the rate for room #18 should be a lot less than the rest of the units. Felt like I was staying in an alley until I walked around the motel to the other units. I understand that I was the last check in so I got it...but it should be less money than the others. Also...I like a hot shower in the morning. I ran the water for minutes and it only got luke warm.
Bodde här 1 natt i mars 2024
Svar från Management 8 mars 2024
Greetings Bob,Thank you for staying with us and for leaving us feedback about your stay. I'm sorry to hear you did not like the location of your room but, we do have other room types thats right on the water with a nicer view. The room you booked was a resort view room, and they do not come with a view of the water. Furthermore, I'm sorry to hear you had issues with the heat water during your stay but, I had my maintenance team check out the water temperature in that room and they said it was ok. I'll continue monitoring the water temperature to see if there's an issue. Thank you again for staying with us, and if you're ever in Islamorada again, it would be our pleasure to host you :)

10/10 Fantastiskt

Dennis

Bodde här 1 natt i mars 2024
Svar från Drop Anchor Resort and Marina 27 mars 2024
Greetings Dennis,Thank you so much for the 5 out of 5 review. It was our pleasure hosting your time in Islamorada.

4/10 Dåligt

Jayne

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
We had the absolute worst room. No view whatsoever. Just a fence. No water view. Asked if we could have another room and they said they were full but I did not think so. The maintenance man worked right outside our room for 2 days so we had no privacy to sit outside.
Bodde här 2 nätter i februari 2024
Svar från Drop Anchor Resort and Marina 4 mars 2024
Thank you for your feedback Jayne. Like most properties in Islamorada, some of our units offer an ocean front view, and some do not. I took a look back at the dates you booked, and we were at no vacancy; so unfortunately, we were unable to move you to an ocean front suite. We hope to have the opportunity to host your next visit to Islamorada. Please call ahead with any questions about the location of the rooms. We are happy to help!

10/10 Fantastiskt

Christina

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is such a cute little hotel. The room was extremely clean, cute, decor, and right on the ocean with a beautiful view. Would return.
Bodde här 1 natt i februari 2024
Svar från Management 29 feb. 2024
Hello from Islamorada,It's fantastic you had an outstanding stay with us at Drop Anchor and Marina! We are delighted to hear you enjoyed the views of the ocean and the decor at our beautiful beach front property. The next time you need a relaxing tropical getaway, we hope you'll come back and see us!

10/10 Fantastiskt

John

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was beautiful, front desk person ( forgot her name) was awesome and helpful.
Bodde här 3 nätter i februari 2024
Svar från Management 29 feb. 2024
Greetings John, Thank you for staying with us and for leaving us a review. We're very happy to hear you enjoyed your stay with us, and we would love to host you again whenever you return to Islamorada. Sunny regards, Drop Anchor

4/10 Dåligt

Jean, Athens

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
We booked four nights and paid up to have a balcony and kitchen. There was no hot water in the shower unless you first turned on the bathroom sink faucet. There was no hot water at all to properly clean and sanitize dishes in the kitchen. The kitchen was missing a cutting board and paper towels; bathroom was missing toiletries; lamp was missing a switch so the only way to turn it on and off was by plugging it in and unplugging it; shade on the front window was broken; ceiling fan was missing the globe. While we were out the next afternoon, a rainstorm filled the balcony with water due to plugged drains and faulty construction. The water seeped into the room and up through the vinyl floor seams soaking the bedding, luggage, shoes, pillows and anything else we inadvertently left on the floor. We asked to be moved to another room but none were available. For the next two days the floor seeped rainwater. Without remediation, mold can and may already be a serious health problem. When we requested a refund for the extras we paid for—a balcony (that flooded the room) and a kitchen (without hot water), management said no (and attributed it to booking through Expedia). We were extremely disappointed in this result which clearly indicated to us that guests are not valued here. We love Islamorada and despite the nice waterfront, the decaying infrastructure and poor regional management at Drop Anchor is unacceptable. There are many other places to stay on Islamorada at this price point.
Bodde här 4 nätter i februari 2024
Svar från Management 2 mars 2024
Greetings Jeans,There are not enough words to express how sorry we are for your experience. Our goal is to provide outstanding hospitality at every turn and ensure the needs of each and every guest are met, and your feedback lets us know we need to do better. We are committed to positive change and will seize all opportunities to improve the guest experience. We will also make sure to look into all your concerns with our maintenance team to ensure theres no issues going on in that room. If you're ever in Islamorada again, we would love the opportunity to welcome you back to our property as our VIP guest to show you want Drop Anchor is all about. Thank you again for your feedback

6/10 Okej

Charles Kline

Reste med sin partner
Dated and beds need replacing
Bodde här 3 nätter i februari 2024
Svar från Management 23 feb. 2024
Greetings Charles,Thank you for staying with us and for giving us your feedback about your stay. I'll like to apologize about any issues you encountered while staying with us and all your concerns will be looked into. Thank you again for staying with us, and if you ever return to Islamorada, we would love another opportunity to host you to show you what Drop Anchor is all about.