Terrass/Patio

Recensioner av Celal Sultan Hotel - Special Class

4 out of 5
Celal Sultan Hotel - Special Class
Yerebatan Cad. Salkimsogut Sok. No:14, Sultanahmet, Istanbul, Istanbul

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 221 av 507 recensioner" "
8 - Bra i betyg. 204 av 507 recensioner" "
6 - Okej i betyg. 55 av 507 recensioner" "
4 - Dåligt i betyg. 22 av 507 recensioner" "
2 - Väldigt dåligt i betyg. 5 av 507 recensioner" "

8,6/10

Renlighet

8,8/10

Personal och service

8,0/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Helin

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nära till allt, servicen toppklass och personalen var så omtänksamma och trevliga. Enda minuset var rummet som vi fick då den var väldigt liten och kall.
Bodde här 8 nätter i januari 2020
Svar från Aslan 23 feb. 2020
Thank you for your stay with us Best Regards, Aslan

10/10 Fantastiskt

Olof

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2019
Svar från Aslan 23 jan. 2020
Thank you for your stay with us Best Regards, Aslan Yıldız

10/10 Fantastiskt

Senija

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
5 nätter
Ett supertrevligt och mysigt hotell mitt i smeten. Nära till allt. Personalen var trevliga och hjälpsamma. Terassen superfin med en himelsk utsikt. Rummen rena och frächa.
Bodde här 5 nätter i oktober 2019
Svar från Aslan 26 okt. 2019
Thank you for your stay with us Best Regards, Aslan

10/10 Fantastiskt

Phillip

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i juni 2019
Svar från Aslan 1 juli 2019
Thank you for staying with us Best Regards, Aslan Yıldız

6/10 Okej

Verifierad resenär

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Frukosten medioker, takterrassen kunde användas bättre, läget toppen nära till allt.
Bodde här 4 nätter i juni 2019
Svar från Aslan 12 juni 2019
Thank you for staying with us Best Regards, Aslan Yıldız

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
cok iyi bir hotel merkeze yakin ben menmun oldum doslara vede tanidiklarima guvenerek rekomendra ederim
Bodde här 4 nätter i mars 2019
Svar från Aslan Yıldız 29 apr. 2019
Merhabalar, Otelimizi seçtiğiniz için teşekkürler. Her zaman memnuniyetle ağırlamak isteriz. Saygılarımla, Aslan Yıldız

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i mars 2019
Svar från Aslan 30 apr. 2019
Thank you for staying with us Best Regards, Aslan

10/10 Fantastiskt

Kübra, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fint Hotel som är nära allt
Hotellet var mycket fint, jätte trevlig personal och dessutom en utmärkt frukost. Hotellet ligger i centrum och det tar endast 2 minuter till Blåa mosken. Rekommenderar starkt!
Bodde här 5 nätter i mars 2018
Svar från ASLAN 13 apr. 2018
Kära Kübra, Vi är så glada över att du har haft din vistelse i vårt hotell. Vi hoppas också att vi ses tillbaka någon gång i framtiden, Vänliga hälsningar, Aslan YILDIZ Marknadsansvarig

6/10 Okej

Felix

Gillade: Renlighet
Gillade inte: Personal och service

10/10 Fantastiskt

Sarah

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a lovely 4 night stay for hubby birthday, the place was nice clean and staff were also so nice. Our room was cleaned everyday with fresh towels provided. Will be back definitely
Bodde här 4 nätter i februari 2024

4/10 Dåligt

Srinivas

Gillade inte: Bekvämligheter och boendets skick och faciliteter
Lot of restaurants.
Bodde här 1 natt i januari 2024

8/10 Bra

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pre cruise exploratory visit
Bodde här 2 nätter i december 2023

8/10 Bra

Raphaël

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
excellent séjour dans cet hôtel, à recommander
Bodde här 4 nätter i december 2023

10/10 Fantastiskt

Hans

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Bob, Auckland, New Zealand

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good hotel. Did everything right would stay again.
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Julie

Bodde här 2 nätter i oktober 2023

4/10 Dåligt

Jacques

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pas conforme à la réservation
Bon emplacement . Nous avions réservé une chambre double de luxe . Malheureusement ce n’est pas ce que nous avons eu malgré une réclamation . Chambre n°116 très petite , impossible d’ouvrir une valise
Bodde här 3 nätter i oktober 2023

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Timothy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful location and staff
Bodde här 7 nätter i september 2023

8/10 Bra

Fitim

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juli 2023
Svar från Celal Sultan Hotel Team 3 aug. 2023
Thank you for taking the time to share your experience at the Celal Sultan Hotel IstanbulWe hope to welcome you back in the future and provide you with another fantastic stay.Have a good day!!!

8/10 Bra

Peter

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i juli 2023
Svar från Celal Sultan Hotel Team 3 aug. 2023
Thank you for your positive review.Thank you once again for staying with us, and we look forward to welcoming you back soon!Have a good day!!!

8/10 Bra

jalila

Bodde här 2 nätter i juli 2023

10/10 Fantastiskt

Mayra

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I had a great stay at this hotel. The breakfast is excellent! Staff is super friendly and engaging. The hotel is located in the old city and is walking distance (3 min walk) from Hagia Sophia, the Blue Mosque and Cisterna Basilica. There are plenty of restaurants and shops around. 10/10 recommend
Bodde här 4 nätter i juni 2023
Svar från Celal Sultan Hotel Team 22 juni 2023
Dear Mayra,Thanks so much for your detailed and thoughtful review! We're thrilled to hear that your time at Celal Sultan Hotel was so memorable and enjoyable. We strive to give our guests a stay that goes above and beyond the typical hotel experience, and it's fantastic to know that our incredible staff and amenities did just that. We hope that the next time you find yourself in Istanbul, we'll be able to welcome you back again for another excellent visit.

8/10 Bra

Grethe

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 5 nätter i maj 2023
Svar från Celal Sultan Hotel Team 13 juni 2023
We appreciate you sharing this positive rating, Grethe Rustad!The comfort of our guests is important to us so we're glad you enjoyed our friendly staff, ample amenities and clean rooms. We can't wait to see you back again at Celal Sultan Hotel. We want to share an even more enjoyable experience with you next time.Have a nice day!!

6/10 Okej

Bushra

Gillade: Personal och service
Bodde här 4 nätter i maj 2023
Svar från Celal Sultan Hotel Team 13 juni 2023
Thank you for taking the time to submit this feedback, Bushra.We are very pleased to hear that you found your stay to be agreeable. We look forward to hosting you again so that we can share a better stay with you.

10/10 Fantastiskt

Marina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2023
Svar från Celal Sutan Hotel Team 13 juni 2023
Thank you for sharing this perfect rating, Marina!At Celal Sultan Hotel, we strive to provide exceptional service for each person who walks through our doors. Our central and quiet location along with our cleanliness and wonderful services are just a few of the great things we have to offer! We look forward to sharing the same quality experience with you during your next stay with us.

10/10 Fantastiskt

Miss

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location, clean and hospitable hotel
Svar från Celal Sultan Hotel Team 13 juni 2023
Thank you for the great rating, Shaila Pal!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Celal Sultan Hotel and that you appreciated our friendly staff, clean rooms and comfortable beds! We hope you plan on staying with us again soon!We're looking forward to your next visit!

8/10 Bra

Faisal

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel was very clean, staff were excellent and always willing to help and made us feel welcome. Only downside was breakfast was very limited needs more variety and options.
Bodde här 8 nätter i april 2023
Svar från Celal Sultan Hotel Team 13 juni 2023
Thank you for your positive review, Faisal,We take great pride in the exceptional level of service provided by our friendly and helpful staff. Our hotel is situated in a great location, within walking distance to everything, making it easy for our guests to explore the city.We hope to welcome you back in the future and provide you with another fantastic stay.

10/10 Fantastiskt

Kamel

Bodde här 7 nätter i april 2023
Svar från Celal Sultan Hotel Team 13 juni 2023
Thanks for the wonderful rating of our hotel! It means the world to us! We are so glad to hear that you had a wonderful stay with us and cannot wait to welcome you back again soon.

10/10 Fantastiskt

Verifierad resenär

Bodde här 2 nätter i januari 2023
Svar från Celal Sultan Hotel Team 23 jan. 2023
Thank you for the 5/5 rating, Ghali Guillaume Dahri!It's excellent you enjoyed your time at Celal Sultan Hotel - Special Class so much and that we could exceed your expectations. That's what we like to see! It's amazing our beautiful views, great amenities and prime location made your trip excellent. We can't wait to share another fantastic experience with you soon.

4/10 Dåligt

Wahidallah

Reste med familjen
Gillade: Renlighet
Alles gut
Svar från Celal Sultan Hotel Team 20 jan. 2023
Dear Wahidallah,We set a high standard for ourselves, and we’re disappointed to hear this was not met during your stay with our property. We value your feedback regarding our room conditions, staff, and amenities and will work hard to make sure this doesn't happen again. Please don't hesitate to let us know if there's anything else we can do to improve our service.We hope to regain your trust and see you again soon.Have a nice day!!!

10/10 Fantastiskt

Seema

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Exquisite place to stay, walking distance to all major attractions, tram and ferry. Excellent breakfast and staff. Would highly recommend for everyone visiting Istanbul.
Svar från Celal Sultan Hotel Team 21 dec. 2022
Thank you for this lovely rating, Seema!We're happy you enjoyed your experience at Celal Sultan Hotel! The happiness and satisfaction of our guests are important to us and we endeavor to offer quality comfort and service to our guests. It's fantastic you appreciated our ideal location with spacious, clean accommodations, kind staff, and smooth check-in/out process so much. That's what we like to see! We'll take your concerns into consideration as we move forward to improve for the future.We look forward to sharing an even better experience with you soon!

10/10 Fantastiskt

Isabel

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Un lugar con excelente ubicación y personal
Excelente experiencia. Un hotel muy bien ubicado, el personal amable. Una vista preciosa de Santa Sofía. Murrat muy educado y atento para apoyarnos. Recomiendo este hotel y regresaría a el sin duda alguna.
Bodde här 2 nätter i november 2022
Svar från Celal Sultan Hotel Team 21 dec. 2022
Our team is happy to hear that you had such a pleasant time at Celal Sultan Hotel in Istanbul! It was our pleasure hosting you. It's great to know that our unbeatable location had such a positive impact on your stay. We love providing our guests with great service and we're pleased that our staff met your expectations. We also appreciate you letting us know what we can do to make your stay perfect.We look forward to welcoming you back soon!

8/10 Bra

Sadek

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
War sehr nett
Svar från Celal Sultan Hotel Team 11 nov. 2022
Wir sind froh zu wissen, dass unser großartiger Service nicht unbemerkt bleibt, Sadek! Es zaubert uns ein Lächeln ins Gesicht zu wissen, dass Sie Ihre perfekte Lage genossen haben und die ganze Zeit über einen großartigen Aufenthalt hatten. Bitte zögern Sie nicht, uns mitzuteilen, ob wir noch etwas tun können, um Ihre Erfahrung mit unserem Hotel noch unvergesslicher zu machen.Wir freuen uns, dass Sie uns Feedback hinterlassen!

8/10 Bra

Orhan

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Nice
Svar från Celal Sultan Hotel Team 9 nov. 2022
Thank you for sharing your wonderful experience. It is great to hear that your stay with us was a positive standout during your recent vacation. We hope to be of service again in the near future.With best regards from Istanbul

10/10 Fantastiskt

sepideh

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was really clean. All the Staff were friendly, helpful.?Management was excellent in terms of easy checking in and out, transfer, etc. hotel rooms were amazingly unique and the terrace on level 5 have an amazing view and atmosphere.
Bodde här 8 nätter i oktober 2022
Svar från Celal Sultan Hotel Team 28 okt. 2022
Dear Sepideh,We are so happy to know we were able to create such a memorable experience for you and your guests at Celal Sultan. We will be sure to share your comments with our team and look forward to welcoming you back soon.With best regards,

8/10 Bra

Karen

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff were very friendly and welcoming.
Bodde här 8 nätter i september 2022
Svar från Celal Sultan Hotel Team 15 okt. 2022
Dear Karen,Thank you for sharing this perfect rating!At Celal Sultan, we strive to provide exceptional service for each person who walks through our doors. Our central and quiet location along with our cleanliness and wonderful services are just a few of the great things we have to offer! We look forward to sharing the same quality experience with you during your next stay with us.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Très bien… aucun reproche
Hôtel très bien. Le directeur et le personnel sont accueillants et extrêmement serviables. La literie est parfaite, le petit déjeuner est copieux , l’hôtel est très bien situé. La chambre est un peu petite … mais on s’accommode.
Bodde här 5 nätter i september 2022
Svar från Celal Sultan Hotel Team 28 sep. 2022
Thank you for your positive feedback!We're thrilled your stay at Celal Sultan Hotel was so amazing! It's wonderful that you enjoyed every aspect of your experience with us, especially our prime location in Istanbul, our welcoming team members, and our well-accommodated and renovated rooms.We can't wait to share another positive experience with you soon!

10/10 Fantastiskt

Deniz

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Opholdet var skønt. Værelserne er ikke de største, men bestemt nok til
Bodde här 5 nätter i juli 2022
Svar från Ozgur Kurubacak 26 juli 2022
Thank you for the amazing feedback. We are thrilled that our wonderful views, great location, lovely bedding and overall ambiance exceeded your expectations. We hope that you will visit again and check out more of the wonderful monuments near our hotel. We look forward to hosting you again soon!

10/10 Fantastiskt

Aylin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent rapport qualité/prix ! Personnel très avenant et aimable.
Bodde här 4 nätter i maj 2022
Svar från Ozgur Kurubacak 22 juni 2022
It's rewarding to hear that your stay at Celal Sultan was filled with happiness. The time and effort we put into making sure our guests are catered to is something we take pride in, so we're glad you appreciated our comfortable accommodations. Thank you for the kind words! We would love to host you again!

10/10 Fantastiskt

Fabio

Bodde här 4 nätter i mars 2022
Svar från Ozgur Kurubacak 14 maj 2022
Thank you for your top rating and feedback on your stay at Celal Sultan. We take great pride in treating our guests with top-level service and maintaining our fantastic rooms and rooftop. Hearing feedback such as yours reminds us why we do this, and we thank you for allowing us to serve you. We will see you next time you are in ISTANBUL!

6/10 Okej

Fevzi

Bodde här 1 natt i december 2021

6/10 Okej

Hafiz muhammad

Bodde här 4 nätter i december 2021
Svar från Ozgur Kurubacak 25 jan. 2022
Thank you for your business and for taking the time to share your comments. We are glad to hear you enjoyed parts of your stay but apologize that you were not 100% satisfied and disappointed that we did not meet your expectations. We were rather surprised by your comments as most guests are extremely happy with our service and the amenities we offer. Our staff is normally very accommodating, and we have a long-standing reputation of offering warm and friendly customer service. We apologize once again if you feel you were not provided that. We wish you had mentioned this while in-house as we would have been more than happy to look into this for you or at the very least offered to move you to another room. Your comments and business are important to us, and we will look into these matters immediately. We hope you will give us another opportunity to win your confidence. Thanks again for your business. Have a good day!

10/10 Fantastiskt

David

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I have stayed at this property on 4 occasions. Great location , nice staff .
Bodde här 1 natt i december 2021
Svar från Kerem 9 dec. 2021
Dear Mr. David, Thanks for your feedback. As long as you stay in our hotel, our whole team was work to make you have a nice holiday. Have a good day. Reservation Team.

8/10 Bra

Marcelin

Gillade: Personal och service och boendets skick och faciliteter
Personal feedback
Nice people and friendly. The service was excellent however many area need to be improved. For example the downstairs toilet must be kept always clean nice smelling with fragrance.
Bodde här 4 nätter i september 2021
Svar från Celal Sultan Hotel Team 6 okt. 2021
Dear Marcelin, Thank you for being our guest and sharing your review. We truly value your feedback possibly since your visit. Our associates strive to help in all ways possible to minimize any inconveniences. We encourage you to try us again in the near future. We are confident you will enjoy the exceptional stay you deserve.

10/10 Fantastiskt

Calico

Bodde här 3 nätter i september 2021

8/10 Bra

Moutaz

Reste med sin partner
Gillade: Bekvämligheter
Gillade inte: Renlighet och personal och service
Hotel abbastanza carino, location strategica, hotel in forte salita e ho dovuto continuare il soggiorno in un altro hotel … stanze piccolissime data la posizione in centro, pulizia approssimativa.
Bodde här 2 nätter i september 2021
Svar från Kerem 10 sep. 2021
Dear Moutaz, Thank you very much for your review. Looks like you left our hotel satisfied. The points you give both motivate us and enable us to see our shortcomings. Thank you for taking the time to contribute to this cause. Have a good day.

10/10 Fantastiskt

Muhib

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great staff great location worthed.
Bodde här 4 nätter i augusti 2021
Svar från Kerem 1 sep. 2021
Dear Muhib, Thank you very much for your rating. The points you give both motivate us and enable us to see our shortcomings. It is also a good motivation for our staff. Thank you for taking the time to contribute to this cause. Have a good day.

8/10 Bra

Dzevat

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2021
Svar från Kerem 29 aug. 2021
Dear guest, Thank you very much for your rating. The points you give both motivate us and enable us to see our shortcomings. Thank you for taking the time to contribute to this cause. Have a good day.

6/10 Okej

Anis kamal

Affärsresenär
Gillade: Renlighet och personal och service
Room not like in photo,room,shower room are small
Bodde här 6 nätter i juli 2021
Svar från Aslan 28 juli 2021
We will consider your comment ,