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Recensioner av Dosso Dossi Hotels & Spa Downtown

5 out of 5
Dosso Dossi Hotels & Spa Downtown
Vatan Caddesi No:46-48 Fatih, Istanbul, Istanbul

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 452 av 857 recensioner" "
8 - Bra i betyg. 235 av 857 recensioner" "
6 - Okej i betyg. 84 av 857 recensioner" "
4 - Dåligt i betyg. 39 av 857 recensioner" "
2 - Väldigt dåligt i betyg. 47 av 857 recensioner" "

8,6/10

Renlighet

8,6/10

Personal och service

8,2/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

6/10 Okej

Tara

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 10 nätter i december 2023
Svar från ÖMER ÇAĞLAR 17 dec. 2023
Dear Tara,We appreciate that you have taken the time to write a review for Dosso Dossi Hotels Spa Downtown. It is always pleasant to know that our guests appreciate our quality of service and that we are able to fully meet your expectations. We look forward to welcoming you back on your next visit.Kind Regards,Ömer ÇağlarGuest Relations Department

10/10 Fantastiskt

Ganija

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i november 2023
Svar från ÖMER ÇAĞLAR 12 nov. 2023
Dear Ganija,Thank you for choosing us to be your home away ! We try hard to provide the best possible service to our customers and their satisfaction is our reward. We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future. Sincerely, Ömer ÇağlarGuest Relations Department

8/10 Bra

fatin

Bodde här 2 nätter i maj 2023
Svar från ÖMER ÇAĞLAR 3 juni 2023
Dear Fatih,Thank you for your time give a rating and sharing your experience with us. We are looking forward to welcome you back to Dosso Dossi Hotels –Downtown İstanbul.Kind Regards,Ömer ÇAĞLARGuest Relations Department.

4/10 Dåligt

Göksal

Reste med familjen
Gillade inte: Renlighet
Bodde här 4 nätter i mars 2022
Svar från Helin TANDOGAN 15 juli 2022
Dear Valued Guest, Thank you very much for taking the time to write your review. We are happy to hear that our team met your expectations and we hope that you will choose our hotel for your next visit to İstanbul. Best Regards, Helin TANDOGAN Guest Relations Department

10/10 Fantastiskt

Ahmed

Bodde här 5 nätter i juni 2022
Svar från Ömer ÇAĞLAR 24 juni 2022
Dear Valued Guest , Thank you very much for taking the time to write your review. We are happy to hear that our team met your expectations and we hope that you will choose our hotel for your next visit to İstanbul. Best Regards, Ömer ÇAĞLAR Guest Relations Department

10/10 Fantastiskt

Cengiz

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Personalen var fantastisk
Bodde här 6 nätter i maj 2022
Svar från Ömer ÇAĞLAR 11 juni 2022
Dear Valued Guest, We thank you for taking the time to share your feedback. We are delighted to know that you enjoyed your stay with us. We appreciate your kind compliments to our services, wifi quality ,our rooms and to our location . We certainly look forward to welcome you a back again soon. Kind regards, Ömer ÇAĞLAR Guest Relations Department.

10/10 Fantastiskt

Babak

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i april 2022
Svar från Ömer ÇAĞLAR 5 maj 2022
Dear Valued Guest, We thank you for taking the time to share your feedback. We are delighted to know that you enjoyed your stay with us. We appreciate your kind compliments to our services, wifi quality ,our rooms and to our location . We certainly look forward to welcome you a back again soon. Kind regards, Guest Relations Department.

8/10 Bra

Fernando

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
good
It was a nice hotel with a good breakfast. The room was quite small as the price was not that cheap.
Bodde här 5 nätter i februari 2022
Svar från Helin TANDOGAN 25 feb. 2022
Dear Valued Guest , Thank you for sharing your valuable feedback with us. Our staff are our greatest assets who aim to continuously exceed our guest expectations so as to ensure a memorable stay for our esteemed guests like you.. In accordance to your complaint we will continue to improve our service at the DOSSO DOSSİ HOTELS - DOWNTOWN and your comments will be shared with our teams so that we can address areas where there is a shortfall . We hope that you will give us another opportunity to regain your trust in us as we sure that we can, and we should do so much better than this . Kind Regards... Helin TANDOGAN , Guest Relations Department.

10/10 Fantastiskt

Anna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Really good stay!
We had a really good stay. The staff working here are really helpful and friendly, room was comfortable and spa facilities good. :) They have both jacuzzi and in door swimming pool that you can book to use for free as a hotel guest.
Bodde här 3 nätter i januari 2022
Svar från Helin TANDOGAN 27 jan. 2022
Dear Valued Guest, Thank you for choosing the DOSSO DOSSİ HOTELS - DOWNTOWN for your recent visit to the 'ISTANBUL' and thank you for sharing such candid feedback. We are grateful for your clarification.We are delighted to read how much you were able to enjoy your stay and we hope to welcome you back in the near future. Kind Regards, Helin TANDOGAN Guest Relations Department.

8/10 Bra

Ikraam

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2022
Svar från Helin TANDOGAN 16 jan. 2022
Dear Valued Guest , Thank you for choosing the DOSSO DOSSİ HOTELS - DOWNTOWN for your recent visit to the 'ISTANBUL' and thank you for sharing such candid feedback. We are grateful for your clarification.We are delighted to read how much you were able to enjoy your stay and we hope to welcome you back in the near future. Kind Regards, Helin TANDOGAN Guest Relations Department.

10/10 Fantastiskt

Tara

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Personal sen god frukost trevligt bemötande och hotellet ligger i hjärtat av allt
Bodde här 10 nätter i december 2021
Svar från Helin TANDOGAN 20 dec. 2021
Dear Valued Guest, We would like to thank you for your time in reviewing our hotel and we are sorry to hear that your expectations were not met on this occasion. In accordance to your complaint we will continue to improve our service at the DOSSO DOSSİ HOTELS - DOWNTOWN and your comments will be shared with our teams so that we can address areas where there is a shortfall. We hope that you will give us another opportunity to regain your trust in us as I'm sure that we can, and we should do so much better than this. Kind Regards... Helin TANDOGAN, Guest Relations Department.

10/10 Fantastiskt

Anass

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i oktober 2021
Svar från Helin TANDOGAN 6 nov. 2021
Dear Valued Guest, Thank you very much for taking the time to write your review. We are happy to hear that our team met your expectations and we hope that you will choose our hotel for your next visit to İstanbul. Best Regards, Helin TANDOGAN Guest Relations Department

8/10 Bra

Maisoon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Känns inte som 5 stjärnor
Blandade känslor om detta hotell. Personalen som jobbar i restaurangen och frukostserveringen är väldigt oprofessionella. Frukostbordet är helt okej, definitivt inte standard för ett hotell som säger sig vara 5 stjärnor. Städningen är inte så utförligt gjort, och flera gånger så har städerskan kommit in i vårt rum utan att vänta på att vi öppnar dörren, och då har vi inte ens bett om att få rummet städat. Vid flera tillfällen så har hotellets personal knackat på dörren och sedan kommit in 3 sekunder efteråt utan att vänta på att vi öppnar dörren, och då har vi aldrig frågat om att få nånting tidigare. Detta störde verkligen oss och är verkligen inte okej. Det enda positiva med detta hotell är receptionisten ”Ali” som är så trevlig och professionell. Utöver detta, är de som jobbar med bagagehanteringen extremt trevliga. Skulle bara rekommendera detta hotell om du behöver stanna i centrala Istanbul under ett kort period. Detta är inte ett hotell som är 5 stjärnor, maximalt så är detta hotell ett 3.
Bodde här 14 nätter i juni 2021
Svar från Helin TANDOGAN 4 juli 2021
Dear Valued Guest Maison , Thank you for sharing your valuable feedback with us. Our staff are our greatest assets who aim to continuously exceed our guest expectations so as to ensure a memorable stay for our esteemed guests like you.. In accordance to your complaint we will continue to improve our service at the DOSSO DOSSİ HOTELS - DOWNTOWN and your comments will be shared with our teams so that we can address areas where there is a shortfall . We hope that you will give us another opportunity to regain your trust in us as we sure that we can, and we should do so much better than this . Kind Regards... Helin TANDOGAN , Guest Relations Department.

10/10 Fantastiskt

Mansur

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i juni 2021
Svar från Helin TANDOGAN 2 juli 2021
Dear Valued Guest , Thank you for sharing your valuable feedback with us. Our staff are our greatest assets who aim to continuously exceed our guest expectations so as to ensure a memorable stay for our esteemed guests like you. We are delighted to hear that you had a wonderful stay with us. We look forward to welcoming you back soon at the Dosso Dossi Hotels – Downtown , for many more memorable experiences. Best Regards, Helin TANDOGAN , Guest Relations Department.

10/10 Fantastiskt

Nowsherul

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i september 2020
Svar från Guest Relations Department 28 sep. 2020
Dear Guest , Thank you for choosing the DOSSO DOSSI DOWNTOWN HOTEL for your recent visit to the 'ISTANBUL' and thank you for sharing such candid feedback. We are grateful for your clarification.We are delighted to read how much you were able to enjoy your stay and we hope to welcome you back in the near future. Kind Regards, Guest Relations Team

8/10 Bra

Sinan

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2020

2/10 Väldigt dåligt

HODA

Gillade: Renlighet
Gillade inte: Personal och service
Bodde här 4 nätter i februari 2020
Svar från Büşra Salem 17 mars 2020
Dear Guest , Thank you for taking the time to evaluate your stay at Dossso Dosso Downtown Hotel.We hope if your feedback was more elaborate in order to evaluate our services Kind Regards, Guest Relations Department

8/10 Bra

Shahram

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Swedish couple
Yes. Istanbul is always a favorite. At the hotell, they were kind and friendly, very professional , excellent location.
Bodde här 4 nätter i februari 2020
Svar från Helin TANDOĞAN 27 feb. 2020
Dear Valued Guest , Thank you for sharing your valuable feedback with us. Our staff are our greatest assets who aim to continuously exceed our guest expectations so as to ensure a memorable stay for our esteemed guests like you and thus We are delighted to hear that you had a wonderful stay with us. We look forward to welcoming you back soon at the Dosso Dossi Downtown Hotel , for many more memorable experiences. Best Regards, Guest Relations Department

4/10 Dåligt

Martin

Reste i grupp
Gillade: Renlighet
Gillade inte: Personal och service och rummets bekvämlighet
Sök andra hotell
Hotellet är inte i närheten av 5 stjärnor. Medioker frukost. Sängen utan ben. Man sover ”på golvet”. Varierande service från receptionen.
Bodde här 6 nätter i oktober 2019
Svar från Helin TANDOGAN 30 okt. 2019
Dear Guest , We would like to thank you for your time in reviewing our hotel and we are sorry to hear that your expectations were not met on this occasion. In accordance to your complaint we will continue to improve our service at the DOSSO DOSSI DOWNTOWN HOTEL and your comments will be shared with our teams so that we can address areas where there is a shortfall . We hope that you will give us another opportunity to regain your trust in us as IWe are sure that we can, and we should do so much better than this. Kind Regards... Helin TANDOGAN, Guest Relations Department.

2/10 Väldigt dåligt

Sammy

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
feels like a 3 star hotel
Feels more like a three star hotel. Does not live up to the previous reviews. Too many complications. Terrible spa and probably among the worst I have seen. The staff at the spa are disrespectfull and rude. Rooms were cleaned improperly several times and far from 5 star quality. There are some nice poeple working in reception who you might become friends with but other than that there is not much good to say about this place.
Bodde här 8 nätter i juni 2017

6/10 Okej

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
När stan i hjärtat av Istanbul ,
När vi kom till hotellet var det att vi fick ett rum med två separata säng de lovade oss att byta rum nästa dag . Men nästa dag fick vi ett rum på baksidan ,den stämde inte överens med min boknings rum .då frågade om jag skulle få den jag har betalat för . Vi skulle få ett nytt rum . Men de gjorde aldrig nån bytte tills vi checkade ut . Jag blev besviken över det.

10/10 Fantastiskt

Wisam

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfekt hotel med bra service och trevliga personal
Svar från Yeliz 21 juni 2016
Dear Wisam, we are glad that you have appreciate the accommodation and it was a pleasure to help you whenever you needed. We hope to see you again for a next stay. Best Regards, Guest Relations Department.

10/10 Fantastiskt

Emil

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Yeliz 21 juni 2016
Dear Emil, we are glad that you have appreciate the accommodation and it was a pleasure to help you whenever you needed. We hope to see you again for a next stay. Best Regards, Guest Relations Department.

8/10 Bra

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Yeliz 24 juni 2016
Dear Michael,thank you for sharing your great review of Dosso Dossi Downtown Hotel. We look forward to having you as our guest again soon. Best regards,Guest Relations Department.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Välkommen sen var bra. frukost var jätte bra. många av taxi chaufför har varit jätte nervös och arg.
Svar från YELİZ HONİC 24 juni 2016
Dear Guest,thank you for sharing your great review of Dosso Dossi Downtown Hotel. We look forward to having you as our guest again soon. Best regards,Guest Relations Department.

8/10 Bra

Patrik, Stockholm

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
En långhelg i Istanbul
Överlag var vi mycket nöjda med vistelsen. Efter lite strul vid incheckningen så löste personalen våra problem. Receptionschefen var mycket vänlig och tillmötesgående. Hotellet är fräscht, nytt och snyggt. Läget är helt OK där du lätt kan ta dig med taxi eller spårvagn till gamla stan och centrum.
Svar från Yeliz 18 juli 2016
Dear Patric, thank you for sharing your valuable feedback with us which has been duly noted for improvements. I am happy to hear that you had a wonderful stay with us and look forward to welcoming you back soon for many more memorable experiences. Best Regards,

10/10 Fantastiskt

Hakan, Lund

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Allt bra!
Kanonfint hotell med med alla tänkbara faciliteter. Bra service och härlig frukostbuffé, Lyxigt spa i nedre plan var oxå en fördel.

10/10 Fantastiskt

Ibrahim, Stockholm, Sweden

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The hotell was one of the best hotels i've been to
The hotel was so great! Fresh and Clean, extraordinary service, really good breakfast and a really nice atmosphere.

10/10 Fantastiskt

Nuray

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Es war sehr gut, persönlich,hilfsbereit und überall kannst du mit bahn oderbus erreichen.
Bodde här 5 nätter i april 2024
Svar från Kader Erdoğan 30 apr. 2024
Sehr geehrte/r Nuray,Wir danken Ihnen, dass Sie sich die Zeit für eine Bewertung anlässlich Ihres Aufenthalts im Dosso Dossi Hotels Spa Downtown genommen haben. Wir hoffen, Sie in Zukunft wieder begrüßen zu können.Mit freundlichen Grüßen,Kader ErdoğanGuest Relations Department

2/10 Väldigt dåligt

jane

Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
I checked out a day early, even though I had already paid. There was a threatening atmosphere around the hotel and lobby. The bed was terrible, I wouldn't have given the sheets or pillows to my dog. Tried to change them but not possible. Do not stay here.
Bodde här 2 nätter i april 2024
Svar från Kader Erdoğan 25 apr. 2024
Dear Guest,First and foremost we would like to thank you for choosing Dosso Dossi Hotels Spa Downtown for your stay. It is with great concern to note that you were not fully satisfied with the bed. All your remarks are taken into consideration to improve our hotel. We wish you could give us another chance to win you back.Kind Regards,Kader ErdoğanGuest Relations Department

8/10 Bra

Steve, Leuna

Gillade: Personal och service och boendets skick och faciliteter
Perfect stay… BUT the breakfast isn’t a 5* quality!!! The spa was very nice, and the stuff there are amazing!!!
Bodde här 4 nätter i april 2024
Svar från M. Yusuf Kanyılmaz 21 apr. 2024
Dear Guest,Thank you for choosing to stay at the Dosso Dossi Hotels Spa Downtown. We are committed to making our guests stay with us a memorable one and we appreciate your feedback. We are delighted to hear that you enjoyed your stay at Dosso Dossi Hotels Spa Downtown and that your stay was a positive part in your experience. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Dosso Dossi Hotels Spa Downtown.With Best Regards,M. Yusuf KanyılmazGuest Relations Department.

8/10 Bra

Farzin

Gillade: Renlighet och boendets skick och faciliteter
It was a good hotel. But the fridges in some of the rooms don’t work
Bodde här 3 nätter i april 2024
Svar från M. Yusuf Kanyılmaz 21 apr. 2024
Dear Farzin,Thank you for taking the time to review our hotel. We are pleased you had a good stay and enjoyed our amazing location. We have a great team on site who love assisting each and every one of our guests. We hope to welcome you back very soon as we loved having you stay with us. Best regards, M. Yusuf KanyılmazGuest Relations Department.

10/10 Fantastiskt

Nma Asso

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our stay was perfect. Very nice Hotel and very friendly staff. Special thanks to Abdullah who is working at the reception for all the recommendations and Information he gave us. We will come back for sure!
Bodde här 4 nätter i april 2024
Svar från M. Yusuf Kanyılmaz 19 apr. 2024
Dear Guest,Greetings from Dosso Dossi Hotels Spa Downtown. Thank you for your 5-star review of our hotel. We are very glad that you enjoyed your stay and that you were happy with our hotel. We hope to have the chance to welcome you back at Dosso Dossi Hotels Spa Downtown in the nearest future.Kind Regards,M. Yusuf KanyılmazGuest Relations Department.

6/10 Okej

Kenza

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
I was disappointed with the indoor pool and spa , actually I booked this hotel only because of my son (he likes to swim) but unfortunately we couldn’t use the pool at all . The pool is very very cold and the floor arround the pool is super slippery, my son and me we fall down on our back , even I could see other people falling down on their back . Iam so disappointed.
Bodde här 10 nätter i april 2024
Svar från M. Yusuf Kanyılmaz 19 apr. 2024
Dear Guest,We would like to thank you for taking the time to offer us your honest feedback. First of all, we would like to thank you for your positive comments about our our pool. We are concerned to note though that our pool didn't leave you completely satisfied. All comments have been passed to the relevant departments in order to ensure that we're able to deliver a 5-star guest experience. Your input is being taken into serious consideration and reviewed with our team. Wish you could give us another opportunitiy to welcome you back and prove that we can serve you better.Kind Regards,M. Yusuf KanyılmazGuest Relations Department.

10/10 Fantastiskt

Luay

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good value for money
Bodde här 3 nätter i april 2024
Svar från Kader Erdoğan 12 apr. 2024
Dear Luay,At Dosso Dossi Hotels Spa Downtown our goal is to meet and exceed our guests' expectations. I am delighted to know that we have delivered a true hospitality to you.We value your feedback and look forward to welcoming you back soon.Kind regards,Kader ErdoğanGuest Relations Department

10/10 Fantastiskt

Luis

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great. Only thing I did not like was the pool temp. And the jacuzzi temperatures. Were way too cold.
Bodde här 2 nätter i april 2024
Svar från Kader Erdoğan 12 apr. 2024
Dear Luis,Many thanks for choosing to visit Dosso Dossi Hotels Spa Downtown. Your great rating is well noted. Look forward to welcoming you back in the near future.With kind regards,Kader ErdoğanGuest Relations Department

10/10 Fantastiskt

Luay

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good value for money
Bodde här 1 natt i april 2024
Svar från Kader Erdoğan 12 apr. 2024
Dear Luay,Thank you for this awesome review! We are really happy that all was great during your stay and our colleagues will be looking forward to welcome you back soon at Dosso Dossi Hotels Spa Downtown. Warm regards, Kader ErdoğanGuest Relations Department

10/10 Fantastiskt

Carolina

Bodde här 1 natt i mars 2024

10/10 Fantastiskt

AHMAD ZIA

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Front desk staff are very nice , thank you Yousef for getting the shoes, it was very nice of you guys Much appreciated. I want to thank the management for going the extra mile for making my daughter. Rooms are super clean, nice pool, etc great breakfast Hotel is about 15 minutes train ride, 10 minutes car about an hour walking distance to all attractions They have the same hotel in old city which much closer to all sites
Bodde här 6 nätter i mars 2024
Svar från M. Yusuf Kanyılmaz 1 apr. 2024
Dear AHMAD ZIA,Thank you for recommending Dosso Dossi Hotels Spa Downtown after the experience you had with us! We are proud to know that you enjoyed our friendly staff, delightful breakfast and comfortable room. We hope to have the chance to welcome you back at Dosso Dossi Hotels Spa Downtown in the nearest future.With Kind Regards,M. Yusuf KanyılmazGuest Relations Department.

4/10 Dåligt

Andy

Gillade: Bekvämligheter
Gillade inte: Personal och service och boendets skick och faciliteter
poor customer service, noisy airconditing unit kept us up all night, noise from outside due to no sound proofing on the windows, booked a twin room with 2x double beds with city view and asked if they could be joined or they could change it to a single king size bed but upon arrival got checked into a different room (much smaller room) with one single double bed and a shocking view of the opposite building on the alley way which was littery 5 meters away. upon calling the staff at the front desk i was told that this is the room i had booked and they had sold out on the double rooms. once i requested to speak to the manager it was then that i was moved to a different room, still smaller than what i had booked with a queen size bed but the view was of the front road wich was better. room was very noisy from both outside noise and in-room services noise such as aircon and toilet flushing from other rooms. breakfast was decent but staff looked looked unhappy as they were constantly getting told off by the restaurant manager infront of the guests. Also couldnt use the pool or spa as they told us we need to have swimming caps (who packs swimming caps when they go to a hotel!) overall rating will be poor as we did not enjoy our stay at all from the start.
Bodde här 3 nätter i mars 2024
Svar från M. Yusuf Kanyılmaz 30 mars 2024
Dear Guest,Thank you for choosing to stay at Dosso Dossi Hotels Spa Downtown and for bringing your review to our attention. It is with great concern to note that your stay wasn't perfect due to the view and the bed. Your input is being taken into serious consideration and reviewed with our team. Wish you could give us another opportunitiy to welcome you back and prove that we can serve you better.With Kind Regards,M. Yusuf KanyılmazGuest Relations Department

10/10 Fantastiskt

matin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved my stay in Dosso Dossi hotels
Bodde här 3 nätter i mars 2024
Svar från M. Yusuf Kanyılmaz 30 mars 2024
Dear matin,Warm greetings from Dosso Dossi Hotels Spa Downtown.Thank you for your 5-star review on our hotel.Looking forward to welcoming you back at the hotel.With kind regards,M. Yusuf KanyılmazGuest Relations Department

10/10 Fantastiskt

Zhixin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very convenient to take the train or the bus to explore around.
Bodde här 2 nätter i mars 2024
Svar från Kader Erdoğan 23 mars 2024
Dear Zhixin, We appreciate you sharing your experience so that we can improve moving forward. It's always pleasing to read positive comments about us. We are looking forward to welcoming you back again and we hope your next stay at Dosso Dossi Hotels Spa Downtown will be a pleasant journey. Best regards,M. Yusuf KanyılmazGuest Relations Department

10/10 Fantastiskt

Laurenda

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
what i liked was the services from staff was top notch. they were always ready to help in anyway they can. the hotel was neat with daily cleaning. i liked the the jacuzzi/hot tub, the steam room and sauna. the only down side was the tv's in the rooms were not modern. but who goes on holiday to watch tv?
Bodde här 4 nätter i mars 2024
Svar från Kader Erdoğan 19 mars 2024
Dear Laurenda,Let us thank you for staying with us at Dosso Dossi Hotels Spa Downtown. We appreciate your kind comments regarding your stay and we would like to thank you for your valuable time taken to share your experiences. It will be our pleasure to welcome you again in our premises during a future trip to Istanbul.Kind regards,Kader ErdoğanGuest Relations Department

8/10 Bra

shahla

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
The hotel was nice, the breakfast was great. The bathrooms were not of a 5 star hotel. They have not been cleaned properly so there was fungus in the shower screen. The shower screen door was not fitted well so the shower water came out every time and made a mess. Sink was blocked and we had to call service to fix it. The most negative for me was there are smart tvs in the rooms but can’t use them as they can’t connect to the internet’s. The most positive was the staff. They are friendly and very helpful. I will like to thank Mert in particular. Every staff member we came across spoke English and was very courteous. That makes your stay very pleasant. If we ever stay in Faith again we will stay here.
Bodde här 6 nätter i februari 2024
Svar från Kader Erdoğan 19 mars 2024
Dear shahla,Thank you very much for choosing Dosso Dossi Hotels Spa Downtown for your stay in Istanbul. Our team is very happy that you enjoyed your stay at Dosso Dossi Hotels Spa Downtown and that you enjoyed your stay. We hope to have the chance to welcome you back at Dosso Dossi Hotels Spa Downtown in the nearest future.With Best Regards,Kader ErdoğanGuest Relations Department

6/10 Okej

Wail

Gillade: Renlighet och personal och service
Bodde här 14 nätter i december 2023
Svar från Kader Erdoğan 12 mars 2024
Dear Wail,We appreciate that you have taken the time to write a review for Dosso Dossi Hotels Spa Downtown. It is always pleasant to know that our guests appreciate our quality of service and that we are able to fully meet your expectations. We look forward to welcoming you back on your next visit.Kind Regards,Kader ErdoğanGuest Relations Department

10/10 Fantastiskt

Mayada

Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

Lotfi, Copenhagen

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
K
Bodde här 9 nätter i februari 2024
Svar från Kader Erdoğan 5 mars 2024
Dear Lotfi,Thank you for this awesome review! We are really happy that all was great during your stay and our colleagues will be looking forward to welcome you back soon at Dosso Dossi Hotels Spa Downtown. Warm regards, Kader ErdoğanGuest Relations Department

10/10 Fantastiskt

Yavuz

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wir wahren sehr zufrieden, habe auch weiter empfohlen. Mein nächste Aufenthalt wird wieder Dosso Dossi Hotel sein.
Bodde här 5 nätter i februari 2024
Svar från Kader Erdoğan 4 mars 2024
Sehr geehrte/r Yavuz,Wir freuen uns über Ihre sehr gute Bewertung und hoffen auf ein baldiges Wiedersehen.Mit besten Grüßen,Kader ErdoğanGuest Relations Department

10/10 Fantastiskt

Kamal

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Safe, quiet and very convenient location.
Bodde här 7 nätter i februari 2024
Svar från Kader Erdoğan 24 feb. 2024
Dear Kamal,Let us thank you for recommending Dosso Dossi Hotels Spa Downtown after the experience you had with us! We are very glad that you enjoyed your stay and that you were happy with our location. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.Kind Regards,Kader ErdoğanGuest Relations Department

10/10 Fantastiskt

Muhammad Umar

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent hotel
Bodde här 3 nätter i februari 2024
Svar från Kader Erdoğan 23 feb. 2024
Dear Muhammad Umar,Thank you very much for taking the time to rate Dosso Dossi Hotels Spa Downtown with 5 stars, we are glad to know that you have had an amazing stay.We value your feedback and look forward to welcoming you back soon.Best regards,Kader ErdoğanGuest Relations Department