Dear Arash,Thank you for taking the time to share your recent experience in Double Tree by Hilton İstanbul Topkapı.Our main priority as Hilton family is to serve our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us will be taken into consideration to make sure that our guests receive excellent service at all times.It would be our pleasure if we could welcome you back to the Double Tree by Hilton İstanbul Topkapı.Sincerely,

Dear Raouf ,Thank you very much for taking the time to write about your experience at DoubleTree By Hilton İstanbul TopkapıWe really appreciate your excellent feedback.Our main goal is to be the best home away from home for our guests during these challenging days and we work hard everyday to maintain our level of service, while creating a personalized experience.We are honored that you choose DoubleTree By Hilton İstanbul Topkapı and we look forward to welcoming you again.Altan KACA

Dear Valued Guest , Thank you very much for taking the time to write about your experience at DoubleTree By Hilton İstanbul Topkapı We really appreciate your excellent feedback. Our main goal is to be the best home away from home for our guests during these challenging days and we work hard everyday to maintain our level of service, while creating a personalized experience. We are honored that you choose DoubleTree By Hilton İstanbul Topkapı and we look forward to welcoming you again. Best Regards , Burçin Karakış

Dear Valued Guest , Thank you for taking the time to express your concerns about your stay. Please accept our sincere apologies for the disappointments you had encountered. I have shared your comments onto the departments concerned, as we do take this quite seriously. We would like to restore your faith in our hotel and hope to have the opportunity of welcoming you back at the DoubleTree By Hilton İstanbul Topkapı in the near future. We truly hope to have another chance to welcome you back , assuring our best service and attention which would turn your recent experience around Best Regards ,

Dear Valued Guest , Thank you for taking the time to share your positive comments regarding our team here at the DoubleTree By Hilton İstanbul Topkapı ! We are delighted to hear that once again our team were able to anticipate your needs as nothing can be more gratifying than our guests' comments! We place great value in your custom, and your continued relationship with DoubleTree By Hilton İstanbul Topkapı ; and we would be very happy to welcome you back for all the good reasons. Best Regards ,

Dear Valued Guest Thank you for taking the time to express your concerns about your stay. Please accept our sincere apologies for the disappointments you had encountered. I have shared your comments onto the departments concerned, as we do take this quite seriously. We would like to restore your faith in our hotel and hope to have the opportunity of welcoming you back at the DoubleTree By Hilton İstanbul Topkapı in the near future. We truly hope to have another chance to welcome you back , assuring our best service and attention which would turn your recent experience around Best Regards ,

Dear Valued Guest Thank you for taking the time to express your concerns about your stay. Please accept our sincere apologies for the disappointments you had encountered. I have shared your comments onto the departments concerned, as we do take this quite seriously. We would like to restore your faith in our hotel and hope to have the opportunity of welcoming you back at the DoubleTree By Hilton İstanbul Topkapı in the near future. We truly hope to have another chance to welcome you back , assuring our best service and attention which would turn your recent experience around Best Regards ,

Dear Ammar,Thank you for valuable time to complete our guest questionnaire to share your recent Double Tree by Hilton İstanbul Topkapı experience with us.We are delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general.We are certainly looking forward to welcoming you back to our hotel in nearest future.Sincerely,

Dear Ammar,Thank you for valuable time to complete our guest questionnaire to share your recent Double Tree by Hilton İstanbul Topkapı experience with us.We are delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general.We are certainly looking forward to welcoming you back to our hotel in nearest future.Sincerely,

Dear Ammar,Thank you for valuable time to complete our guest questionnaire to share your recent Double Tree by Hilton İstanbul Topkapı experience with us.We are delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general.We are certainly looking forward to welcoming you back to our hotel in nearest future.Sincerely,

Dear Amin, Thank you for taking the time to evaluate your recent DoubleTree by Hilton Istanbul Topkapı experience. Knowing that you had a pleasant stay is the biggest motivation for us to serve our guests even better. Your satisfaction is the most important thing for us. We will be more than happy if we will be honored with the opportunity of welcoming you and your guests in near future to our beautiful property and timeless city. Sincerely, Gonca Karahan Guest Relations Agent

Sayın Misafirimiz, Vakit ayırıp DoubleTree by Hilton İstanbul Topkapı’daki deneyiminizi değerlendirdiğiniz için çok teşekkür ederiz. Konaklamanızın keyifli geçtiğini bilmek, misafirlerimize daha iyi bir hizmet sunma çabamızda en büyük motivasyon kaynağımız. DoubleTree by Hilton İstanbul Topkapı ekibi adına seyahatinizde bizi tercih ettiğiniz için teşekkür eder, en kısa zamanda sizi tekrar aramızda görmekten mutluluk duyacağımızı bilmenizi isteriz. Saygılarımla, Gonca Karahan Misafir İlişkileri Görevlisi

Dear Nedzad, Thank you very much for taking the time to evaluate your experience at DoubleTree By Hilton İstanbul Topkapı We would be more than happy to know more about experiences which you have scored low to understand what we could do better. On behalf of the entire DoubleTree by Hilton Istanbul Topkapı team, we would like to thank you for choosing to stay with us and we look forward to welcome you again soon. Sincerely, Gonca Karahan Guest Relations Agent

Dear Valued Guest First of all, we would like to thank you very much for choosing to stay at the DoubleTree By Hilton İstanbul Topkapı and taking the time to express your feedback. We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future. Best Regards , Hülya Akgün General Manager DoubleTree By Hilton İstanbul Topkapı

Dear Valued Guest Musa Deniz Thank you very much for taking the time to write about your experience at DoubleTree By Hilton İstanbul Topkapı We really appreciate your excellent feedback. Our main goal is to be the best home away from home for our guests during these challenging days and we work hard everyday to maintain our level of service, while creating a personalized experience. We are honored that you choose DoubleTree By Hilton İstanbul Topkapı and we look forward to welcoming you again. Best Regards , Hülya Akgün General Manager DoubleTree By Hilton İstanbul Topkapı

Dear Valued Guest Thank you for taking the time to express your concerns about your stay. Please accept our sincere apologies for the disappointments you had encountered. I have shared your comments onto the departments concerned, as we do take this quite seriously. We would like to restore your faith in our hotel and hope to have the opportunity of welcoming you back at the DoubleTree By Hilton İstanbul Topkapı in the near future. / We truly hope to have another chance to welcome you back , assuring our best service and attention which would turn your recent experience around Best Regards , Hülya Akgün General Manager DoubleTree By Hilton İstanbul Topkapı

Dear Zekiye Thank you for taking the time to evaluate your recent DoubleTree by Hilton Istanbul Topkapı experience. We would be more than happy to know more about experiences which you have scored low to understand what we could do better. On behalf of the entire DoubleTree by Hilton Istanbul Topkapı team, we would like to thank you for choosing to stay with us and we look forward to welcome you again soon. Best Regards Hülya Akgün General Manager

Dear Valued Guest Forget, Thank you very much for taking the time to write about your experience at DoubleTree By Hilton İstanbul Topkapı We really appreciate your excellent feedback. Our main goal is to be the best home away from home for our guests during these challenging days and we work hard everyday to maintain our level of service, while creating a personalized experience. We are honored that you choose DoubleTree By Hilton İstanbul Topkapı and we look forward to welcoming you again. Best Regards , Hülya Akgün General Manager DoubleTree By Hilton İstanbul Topkapı

Dear Valued Guest Thank you for taking the time to express your concerns about your stay. Please accept our sincere apologies for the disappointments you had encountered. I have shared your comments onto the departments concerned, as we do take this quite seriously. We would like to restore your faith in our hotel and hope to have the opportunity of welcoming you back at the DoubleTree By Hilton İstanbul Topkapı in the near future. / We truly hope to have another chance to welcome you back , assuring our best service and attention which would turn your recent experience around Best Regards , Hülya Akgün General Manager DoubleTree By Hilton İstanbul Topkapı

Dear Valuable Guest, Thank you for taking the time to evaluate your recent DoubleTree by Hilton Istanbul Topkapı experience. Knowing that you had a pleasant stay is the biggest motivation for us to serve our guests even better. Your satisfaction is the most important thing for us. We value all your feedbacks as they guide, motivate and assist us to improve our service quality. We are sorry for the unpleasant experience. We already shared your comments with our related department heads and we will do our best to avoid these issues on your next visit. We will be more than happy if we will be honored with the opportunity of welcoming you and your guests in near future to our beautiful property and timeless city. Sincerely, Gonca Karahan Guest Relations Agent

Dear Ahmad, Thank you for taking the time to evaluate your recent DoubleTree by Hilton Istanbul Topkapı experience. Knowing that you had a pleasant stay is the biggest motivation for us to serve our guests even better. Your satisfaction is the most important thing for us. We would be more than happy to know more about experiences which you have scored low to understand what we could do better. On behalf of the entire DoubleTree by Hilton Istanbul Topkapı team, we would like to thank you for choosing to stay with us and we look forward to welcome you again soon. Sincerely, Gonca Karahan Guest Relations Agent

Dear Valya, Thank you for taking the time to evaluate your recent DoubleTree by Hilton Istanbul Topkapı experience. Knowing that you had a pleasant stay is the biggest motivation for us to serve our guests even better. Your satisfaction is the most important thing for us. We will be more than happy if we will be honored with the opportunity of welcoming you and your guests in near future to our beautiful property and timeless city. Sincerely, Gonca Karahan Guest Relations Agent

Dear Karolina, Thank you for taking the time to evaluate your recent DoubleTree by Hilton Istanbul Topkapı experience. Knowing that you had a pleasant stay is the biggest motivation for us to serve our guests even better. We would be more than happy to know more about experiences which you have scored low to understand what we could do better. On behalf of the entire DoubleTree by Hilton Istanbul Topkapı team, we would like to thank you for choosing to stay with us and we look forward to welcome you again soon. Sincerely, Gonca Karahan Guest Relations Agent

Sayın Büşra Hanım, Vakit ayırıp DoubleTree by Hilton Topkapı’daki deneyiminizi değerlendirdiğiniz için çok teşekkür ederiz. Konaklamanızın keyifli geçtiğini bilmek, misafirlerimize daha iyi bir hizmet sunma çabamızda en büyük motivasyon kaynağımız. DoubleTree by Hilton Topkapı ekibi adına seyahatinizde bizi tercih ettiğiniz için teşekkür eder, en kısa zamanda sizi tekrar aramızda görmekten mutluluk duyacağımızı bilmenizi isteriz. Saygılarımla, Gonca Karahan Misafir İlişkileri Görevlisi

Dear Shabnam, Thank you for taking the time to evaluate your recent DoubleTree by Hilton Istanbul Topkapı experience. Knowing that you had a pleasant stay is the biggest motivation for us to serve our guests even better. Your satisfaction is the most important thing for us. We would be more than happy to know more about experiences which you have scored low to understand what we could do better. On behalf of the entire DoubleTree by Hilton Istanbul Topkapı team, we would like to thank you for choosing to stay with us and we look forward to welcome you again soon. Sincerely, Gonca Karahan Guest Relations Agent

Dear Valuable Guest, On the behalf of the whole DoubleTree By Hilton Istanbul Topkapı team we would like to express our deepest regret since we obviously fell short of our service standards during your stay in our hotel. We understand your frustration and concerns. Please kindly note that we value all your feedbacks because they guide and assist us to improve our service quality. We are deeply sorry for these inconveniences. We will ensure that we have examined each of your comments with our department heads to take the necessary actions and make sure that these issues will not repeat again. There is no doubt that we will be more than happy if we will be honored with the opportunity of welcoming you again in DoubleTree By Hilton Istanbul Topkapı soon. We want to host you for a weekend stay including breakfast on complimentray basis to show you the genuine experience we aim to provide. Please do not hesitate to reach us. We will be happy to assist you personally with our best available terms, Sincerely, Gonca Karahan Guest Relations Agent

Dear Valuable Guest, Thank you for taking the time to evaluate your recent DoubleTree by Hilton Istanbul Topkapı experience. We would like to inform you that we take your feedbacks into consideration and your evaluations are shared with all department managers. Please kindly accept our apologies and make sure it will not happen again on your next visit. We would be glad welcoming you and your guests in near future to our beautiful property. Sincerely, Gonca Karahan Guest Relations Agent

Dear Mohammad, Thank you so much for your wonderful review. We are very delighted to hear that you enjoyed your overall stay at DoubleTree by Hilton Istanbul Topkapı,We strive to deliver excellent service to each and every one of our guests and we are so happy to know that you enjoyed your stay. I We hope to welcome you back at DoubleTree by Hilton ıstanbul Topkapı the soonest. Sincerely,

Dear Guest, Thank you for taking the time to evaluate your recent DoubleTree by Hilton Istanbul Topkapı experience. Knowing that you had a pleasant stay is the biggest motivation for us to serve our guests even better. On behalf of the entire DoubleTree by Hilton Istanbul Topkapı team, we would like to thank you for choosing to stay with us and we look forward to welcome you again soon. Sincerely Aşkım Engin Guest Relations Manager

Dear Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please feel free to contact us at any time as we are looking forward to be at your service. Yours sincerely, Aşkım Engin Guest Relations Manager

Dear Guest, Thank you for staying at the DoubleTree by Hilton Istanbul Topkapı, your comments are extremely important to assist us in evaluating how we can better serve valued guests like you. We are sorry to hear about the inconveniences you had on your previous stay.Your feedbacks have been shared with the related department heads.They will not happen on your next visit. Please feel free to contact us at any time as we are looking forward to be at your service. Yours sincerely, Aşkım Engin Guest Relations Manager

Sayın Ali Bey, Vakit ayırıp DoubleTree by Hilton Istanbul Topkapı’daki deneyiminizi bizlerle paylaştığınız için çok teşekkür ederiz. DoubleTree by Hilton Istanbul Topkapı’ya gösterdiğiniz ilgiye teşekkür ediyor, en kısa sürede sizi yeniden otelimizde görebilmeyi diliyoruz. Saygılarımla Aşkım Engin Misafir İlişkileri Müdürü

Dear Faisal, Thank you for taking the time to evaluate your recent DoubleTree by Hilton Istanbul Topkapı experience. On behalf of the entire DoubleTree by Hilton Istanbul Topkapı team, we would like to thank you for choosing to stay with us and we look forward to welcome you again soon. Sincerely Aşkım Engin Guest Relations Manager

Dear Guest, Thank you for taking the time to rate your recent DoubleTree by Hilton Istanbul Topkapı experience. We value all your feedbacks as they guide us, motivate and assist us to improve our service quality. We are sorry to hear about the inconveniences you had about our location. I would like to inform you that; going to the city center is not difficult. Please let me give the detailed information for your transportation and I would like to do the planning with you on your next arrival. Beside DoubleTree by Hilton Istanbul Topkapı is offering to the guests a contemporary comfort zone in the heart of the city, the hotel is just 20 minutes from the Old City's famous historic highlights and is convenient for Istanbul's majör shopping districts. Please feel free to contact us at any time as we are looking forward to be at your service. Kindest Regards, Aşkım Dilek Engin Guest Relations Manager

Dear Guest, Thank you for taking the time to rate your recent DoubleTree by Hilton Istanbul Topkapı experience. On behalf of the entire DoubleTree by Hilton Istanbul Topkapı team, we would like to thank you for choosing to stay with us and we look forward to welcome you again soon. Sincerely Aşkım Dilek Engin Guest Relations Manager

Dear Guest, Thank you for taking the time to rate your recent DoubleTree by Hilton Istanbul Topkapı experience. On behalf of the entire DoubleTree by Hilton Istanbul Topkapı team, we would like to thank you for choosing to stay with us and we look forward to welcome you again soon. Sincerely Aşkım Dilek Engin Guest Relations Manager

Dear Guest, First and foremost, we would like to thank you on behalf of the team of DoubleTree by Hilton Istanbul Topkapı. We value all your feedbacks as they guide us, motivate and give us the opportunity to improve our service quality. We will be more than happy if we will be honored with the opportunity of welcoming you and your guests in near future to our beautiful property and timeless city. Kindest Regards, Aşkım Engin Guest Relations Manager

Dear Ayhan, Thank you for taking the time to evaluate your recent DoubleTree by Hilton Istanbul Topkapı experience. Knowing that you had a pleasant stay is the biggest motivation for us to serve our guests even better. , On behalf of the entire DoubleTree by Hilton Istanbul Topkapı team, we would like to thank you for choosing to stay with us and we look forward to welcome you again soon. Sincerely Aşkım Dilek Engin Guest Relations Manager

Dear Aweis,Thank you for valuable time to complete our guest questionnaire to share your recent Double Tree by Hilton İstanbul Topkapı experience with us.We are delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general.We are certainly looking forward to welcoming you back to our hotel in nearest future.Sincerely,Double Tree by Hilton İstanbul Topkapı Team

Dear Le hassen,Thank you for valuable time to complete our guest questionnaire to share your recent Double Tree by Hilton İstanbul Topkapı experience with us.We are delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general.We are certainly looking forward to welcoming you back to our hotel in nearest future.Sincerely,Double Tree by Hilton İstanbul Topkapı Team

Dear Samir,Thank you for valuable time to complete our guest questionnaire to share your recent Double Tree by Hilton İstanbul Topkapı experience with us.We are delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general.We are certainly looking forward to welcoming you back to our hotel in nearest future.Sincerely,Double Tree by Hilton İstanbul Topkapı Team

Dear Mansour,Thank you for valuable time to complete our guest questionnaire to share your recent Double Tree by Hilton İstanbul Topkapı experience with us.We are delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general.We are certainly looking forward to welcoming you back to our hotel in nearest future.Sincerely,

Sayın Denis,Öncelikle, konaklamanızda Double Tree by Hilton İstanbul Topkapı’yı tercih ettiğiniz ve değerli vaktinizi ayırıp görüşlerinizi paylaştığınız için teşekkür ederiz.Sizlere hizmet vermekten ve memnun olduğunuzu görmekten mutluluk duyduk.Sizi en kısa sürede tekrar ağırlamayı diler, gelişimimize katkıda bulunduğunuz için teşekkür ederiz.Saygılarımızla,

Sayın Havva,Öncelikle, konaklamanızda Double Tree by Hilton İstanbul Topkapı’yı tercih ettiğiniz ve değerli vaktinizi ayırıp görüşlerinizi paylaştığınız için teşekkür ederiz.Sizlere hizmet vermekten ve memnun olduğunuzu görmekten mutluluk duyduk.Sizi en kısa sürede tekrar ağırlamayı diler, gelişimimize katkıda bulunduğunuz için teşekkür ederiz.Saygılarımızla,

Dear Jerome,Thank you for valuable time to complete our guest questionnaire to share your recent Double Tree by Hilton İstanbul Topkapı experience with us.We are delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general.We are certainly looking forward to welcoming you back to our hotel in nearest future.Sincerely,

Dear Farid,Thank you for valuable time to complete our guest questionnaire to share your recent Double Tree by Hilton İstanbul Topkapı experience with us.We are delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general.We are certainly looking forward to welcoming you back to our hotel in nearest future.Sincerely,

Sayın X,Konuğumuz olduğunuz ve deneyiminizi bizlere vakit ayırarak paylaştığınız için teşekkür ederiz.Otelimizdeki konaklamanızın size hayal kırıklığı yaşattığını ve beklentilerinizi karşılayamadığımızı öğrenmekten derin üzüntü duyduğumuzu bilmenizi isteriz. İyileştirici önlemleri alabilmemiz için deneyiminize dikkatimize sunduğunuz için teşekkür ederiz.Size daha iyi bir konaklama sağlamak için bize ikinci bir şans vermeyi düşüneceğinizi umuyoruz.Saygılarımızla,Double Tree by Hilton İstanbul Topkapı Ekibi

Sayın X,Öncelikle, konaklamanızda Double Tree by Hilton İstanbul Topkapı’yı tercih ettiğiniz ve değerli vaktinizi ayırıp görüşlerinizi paylaştığınız için teşekkür ederiz.Sizlere hizmet vermekten ve memnun olduğunuzu görmekten mutluluk duyduk.Sizi en kısa sürede tekrar ağırlamayı diler, gelişimimize katkıda bulunduğunuz için teşekkür ederiz.Saygılarımızla,Double Tree by Hilton İstanbul Topkapı Ekibi

Dear Banu,Greetings from Double Tree by Hilton İstanbul Topkapı. Thank you for your valuable time to consider us.Kindly accept our sincere apologies if your stay did not meet your expectations.Your feedback is instrumental in helping us identify the areas in which we can potentially improve.We are expecting to welcome you back to our hotel next time you will travel to our area.Sincerely,

Sayın Aral,Öncelikle, konaklamanızda Double Tree by Hilton İstanbul Topkapı’yı tercih ettiğiniz ve değerli vaktinizi ayırıp görüşlerinizi paylaştığınız için teşekkür ederiz.Sizlere hizmet vermekten ve memnun olduğunuzu görmekten mutluluk duyduk.Sizi en kısa sürede tekrar ağırlamayı diler, gelişimimize katkıda bulunduğunuz için teşekkür ederiz.Saygılarımızla,