The check-in process was exceedingly slow and took almost two hours. Second, the room's cleanliness was awful and horrible. The carpet was not brushed or vacuumed in five days. The toilet light was also not functioning. Numerous large spots on the primary window. Air conditioning just provides fan-like circulation, no coolingat all. Although we have stayed in numerous five-star hotels, this one is by far the worst. The location is awful because there is no other way to go about without a taxi. No public transit is available near the hotel's location. The most suitable substitute is to stay close to the centre so you can utilise the subway instead of a taxi to get about Istanbul.