Barbaros Mah, Mor Sumbul Sok, No:1, Atasehir, Istanbul
Recensioner
9,0
Underbart
Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 218 av 322 recensioner" "
10 - Fantastiskt
218
8 - Bra i betyg. 66 av 322 recensioner" "
8 - Bra
66
6 - Okej i betyg. 14 av 322 recensioner" "
6 - Okej
14
4 - Dåligt i betyg. 11 av 322 recensioner" "
4 - Dåligt
11
2 - Väldigt dåligt i betyg. 13 av 322 recensioner" "
2 - Väldigt dåligt
13
9,2/10
Renlighet
9,0/10
Personal och service
8,8/10
Bekvämligheter
9,2/10
Boendets skick och faciliteter
9,0/10
Hållbarhet
Recensioner
10/10 Fantastiskt
Paul
25 sep. 2023
Paul
Bodde här 3 nätter i september 2023
Svar från Sevin Oz 1 okt. 2023
Dear Paul,Thank you so much for your staying at Sheraton Grand İstanbul Ataşehir Hotel, wonderful feedback and for awarding us a perfect score in your survey. We are thrilled to hear that you had such a fantastic experience during your stay with us. Your satisfaction is our ultimate goal, and it's incredibly rewarding to know that we met and exceeded your expectations. Our entire team works diligently to ensure that our guests have a memorable and enjoyable stay, and your positive feedback motivates us to continue doing our best. We look forward to welcoming you back in the future and providing you with another exceptional stay. If there's anything specific you loved about your visit or if you have any suggestions for further improvement, please feel free to share. Your insights are invaluable to us. Once again, thank you for choosing us, and we can't wait to have the pleasure of serving you again.Warm regardsŞevin ÖZAsst.Front Office Manager
10/10 Fantastiskt
Pernilla
Affärsresenär
21 nov. 2021
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Next time I will stay here again.
Excellent hotel and staff. Everything was great and the rooms were large and very clean. Very good food and drinks.
Pernilla
Bodde här 5 nätter i november 2021
Svar från Kadir Bolat - Front Office Manager 2 dec. 2021
Dear Pernilla,
Thank you for your motivating feedback. It was great to hear that you have enjoyed your stay. We will be thrilled to welcome you back next time!
Kind Regards,
10/10 Fantastiskt
Pernilla
Affärsresenär
21 nov. 2021
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Will stay here again next time!
Very nice hotel with excellent service and amenities. All staff spoke English and was so service minded and nice.
Pernilla
Bodde här 4 nätter i november 2021
Svar från Kadir Bolat - Front Office Manager 2 dec. 2021
Dear Pernilla,
Thank you for choosing us and sharing your nice feedback. We glad to hear that you will stay again with us. We are looking forward to welcome you back!
Kind Regards,
8/10 Bra
kamel
5 aug. 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra frukost ,bra städning
kamel
Bodde här 1 natt i juli 2019
Svar från Sihem Gunduz - PR Manager 3 sep. 2019
Dear Kamel,
Thank you for your feedback of your stay with us with regards to the breakfast and cleanliness. We will be sharing your comments internally and look forward to having you back with us in the near future. Regards,
8/10 Bra
Rojvan
18 dec. 2018
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Rojvan
Bodde här 3 nätter i december 2018
Svar från Sihem Gündüz - PR Manager 24 dec. 2018
Dear Rojvan,
Thank you for sharing your review with us. We're delighted to learn that you have thoroughly enjoyed the stay. We are certainly looking forward to welcoming you again for another refreshing experience in the near future!
2/10 Väldigt dåligt
Ali
Affärsresenär
29 apr. 2024
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
can somebody contact with me? ı need invoice for company.
Ali
Bodde här 1 natt i april 2024
Svar från Sevin Oz 29 apr. 2024
Dear Ali;As your reservation was already paid to Hotels.com, we can't provide you any invoice for the stay. You may request your invoice from the Online Agent. Best RegardsSheraton Grand Atasehir Istanbul
10/10 Fantastiskt
Gert, Dendermonde
Reste med sin partner
7 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic rooms and amazing room service. Food menu was excellent and breakfast was delicious.
Gert
Bodde här 5 nätter i februari 2024
Svar från sevin oz 10 apr. 2024
Dear Gert Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our fantastic rooms and found our room service to be amazing. It's delightful to know that you appreciated our excellent food menu and delicious breakfast offerings. Providing a memorable experience for our guests is our top priority, and we're grateful for your kind words. We look forward to welcoming you back for another fantastic stay in the future!Best RegardsŞevin ÖzAssistant Front Office Manager
10/10 Fantastiskt
Ilkka
19 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
First time in this hotel. Great views from the room, good breakfast, friendly staff. The computers intended for customer use were not working, which was of course disappointing. Good gym and swimming pool. The hotel is quite far from the center.
Ilkka
Bodde här 4 nätter i februari 2024
Svar från Safak Kucukyazici 25 feb. 2024
Dear Ilkka, Thanks for sharing your thoughts from your stay at our hotel. Your feedback is valued and will enable us to improve our customer service experience. Appreciate your compliments on helpful service, good breakfast and gym. Kind Regards, Safak Kucukyazici - Guest Service Manager
10/10 Fantastiskt
Erkin
Reste med familjen
26 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Erkin
Bodde här 3 nätter i januari 2024
Svar från sevin oz 3 feb. 2024
Dear Erkin We would like to thank you for staying at Sheraton Grand İstanbul Ataşehir and also for writing your review in your precious time.We are delighted to hear that you had a pleasant stay with us, and we are also honored to receive your compliments on our hotel.We are glad to be of service to you and we look forward to welcoming you back to Sheraton Grand İstanbul Ataşehir when your travel plans bring you back to Istanbul..Best regardsSevin OZ
10/10 Fantastiskt
Balal
Reste i grupp, Reste med familjen
25 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Balal
Bodde här 4 nätter i januari 2024
Svar från sevin oz 3 feb. 2024
Dear Balal,We would like to thank you for staying at Sheraton Grand İstanbul Ataşehir and also for writing your review in your precious time.We are delighted to hear that you had a pleasant stay with us, and we are also honored to receive your compliments on our hotel.We are glad to be of service to you and we look forward to welcoming you back to Sheraton Grand İstanbul Ataşehir when your travel plans bring you back to Istanbul..Best regardsSevin OZ
10/10 Fantastiskt
Cristian
25 jan. 2024
Cristian
Bodde här 7 nätter i januari 2024
Svar från sevin oz 10 apr. 2024
Dear Cristian,Thank you so much for your staying Sheraton Grand İstanbul Ataşehir We're thrilled to hear that you had such a fantastic experience during your stay with us. It's wonderful to know that you enjoyed our rooms, room service, and the delicious breakfast. Your satisfaction is our top priority, and we're delighted that we could exceed your expectations. We can't wait to welcome you back for another amazing stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. See you soon!Sevin OZ Assistant Front Office Manager
10/10 Fantastiskt
Henning
21 jan. 2024
Henning
Bodde här 2 nätter i januari 2024
Svar från sevin oz 3 feb. 2024
Dear Henning,We would like to thank you for staying at Sheraton Grand İstanbul Ataşehir and also for writing your review in your precious time.We are delighted to hear that you had a pleasant stay with us, and we are also honored to receive your compliments on our hotel.We are glad to be of service to you and we look forward to welcoming you back to Sheraton Grand İstanbul Ataşehir when your travel plans bring you back to Istanbul..Best regardsSevin OZ
10/10 Fantastiskt
IBRAHIM HALIL
Affärsresenär
7 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
her anlamda çok mükemeldi
çok keyifli bir konaklamaydı
tşk
IBRAHIM HALIL
Bodde här 2 nätter i januari 2024
Svar från sevin 15 jan. 2024
Sayın Halil İbrahim ,Sheraton Grand İstanbul Hotel'de konakladığınız ve anketimize katıldığınız için teşekkür ederiz.Bizimle keyifli bir konaklama geçirdiğinizi duyduğumuza çok sevindik ve otelimizle ilgili iltifatlarınızı almaktan onur duyduk.Size hizmet vermekten mutluluk duyuyoruz ve seyahat planlarınız sizi İstanbul'a getirdiğinde sizi tekrar Sheraton Grand İstanbul Otel'de ağırlamayı sabırsızlıkla bekliyoruz.SaygılarımlaSevin OzAsst. Front Office Manager
10/10 Fantastiskt
Evgeny
7 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place with great views and roomy suites.
Getting anywhere requires a taxi.
Evgeny
Bodde här 3 nätter i januari 2024
Svar från sevin 15 jan. 2024
Dear Evgeny,We would like to thank you for staying at Sheraton Grand İstanbul Ataşehir and also for writing your review in your precious time.We are delighted to hear that you had a pleasant stay with us, and we are also honored to receive your compliments on our hotel.We are glad to be of service to you and we look forward to welcoming you back to Sheraton Grand İstanbul Ataşehir when your travel plans bring you back to Istanbul.Sincerely,Sevin OzAsst. Front Office Manager
10/10 Fantastiskt
awahab, Doha
Reste med familjen
4 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Breakfast is excellent.
Hotel is fantastic.
Staff are very nice
awahab
Bodde här 4 nätter i december 2023
Svar från sevin 15 jan. 2024
Dear Awahab,We would like to thank you for staying at Sheraton Grand İstanbul Ataşehir and also for writing your review in your precious time.We are delighted to hear that you had a pleasant stay with us, and we are also honored to receive your compliments on our hotel.We are glad to be of service to you and we look forward to welcoming you back to Sheraton Grand İstanbul Ataşehir when your travel plans bring you back to Istanbul.Sincerely,Sevin OZAsst. Front Office Manager
8/10 Bra
Verifierad resenär
Reste med familjen
1 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 3 nätter i december 2023
Svar från Kadir Bolat - Director of Front Office & Quality 6 jan. 2024
Dear Anonymous,Thank you for taking time to share your experience after the stay. We wish to welcome you again with even more pleasant stay experience.Sincerely yours,
8/10 Bra
ibrahim onur
Reste med familjen
23 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
ibrahim onur
Bodde här 1 natt i december 2023
Svar från Kadir Bolat - Director of Front Office & Quality 6 jan. 2024
Dear ibrahim onur,Thank you for choosing us and reviewing your stay. We hope to welcome you again in the nearest future.Kind Regards,
10/10 Fantastiskt
Mehmet akin
21 dec. 2023
Mehmet akin
Bodde här 1 natt i december 2023
Svar från Kadir Bolat - Director of Front Office & Quality 6 jan. 2024
Dear Mehmet Akin,Thank you for letting us know about your stay. We are truly happy to see that your stay was a pleasant one. We wish you to come back again whenever your travels bring you to this part of the city.Kind Regards,
10/10 Fantastiskt
george
3 dec. 2023
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Staff was great , place is clean good is good 👍
george
Bodde här 3 nätter i november 2023
Svar från Sevin Oz 9 dec. 2023
Dear GeorgeOn behalf of the entire hotel team, I want to thank you for sharing about your kind review. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback. We are glad to be of service to you and we look forward to welcoming you back to Sheraton Grand İstanbul Atasehir when your travel plans bring you back to Istanbul. We hope to welcome you again soon. Should you need any further assistance do not hesitate to contact usBest RegardsSevin OzAsst.Front Office Manager
10/10 Fantastiskt
Murat
27 nov. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Teşekkür ederim
Murat
Bodde här 1 natt i november 2023
Svar från Sevin Oz 9 dec. 2023
Sayın Murat Bey,Nazik değerlendirmenizi paylaştığınız için tüm otel ekibi adına teşekkür etmek istiyorum. Siz değerli misafirimizden olumlu dönüşler almak bizleri cesaretlendirmektedir Geri bildiriminizi paylaşmaya zaman ayırdığınız için bir kez daha teşekkür ederim.Sizlere hizmet vermekten mutluluk duyuyoruz ve seyahat planlarınız sizi İstanbul'a getirdiğinde sizi Sheraton Grand İstanbul Ataşehir'de tekrar ağırlamayı sabırsızlıkla bekliyoruz. Sizi en kısa zamanda tekrar ağırlamayı umuyoruz. Daha fazla yardıma ihtiyacınız olursa bizimle iletişime geçmekten çekinmeyinSaygılarımlaSevin ÖzÖn Büro Müdürü Yrd.
10/10 Fantastiskt
Ali
26 nov. 2023
Gillade: Renlighet
Ali
Bodde här 2 nätter i november 2023
Svar från Kadir Bolat - Director of Front Office & Quality 6 jan. 2024
Dear Ali,Thank you for staying with us and sharing your experience after the stay. We hope to welcome you again in the nearest future.Kind Regards,
6/10 Okej
Onur
20 nov. 2023
Genel olarak herşey beklentimin altında kaldı maalesef. Orta seviye bir oteldi.
Onur
Bodde här 1 natt i november 2023
Svar från Sevin Oz 9 dec. 2023
Değerli Misafirimiz,Öncelikle bizi tercih ettiğiniz ve son konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederim.Konaklamanızda size, her zaman hedeflediğimiz kusursuz ev sahipliğimizi gösteremediğimiz için derin üzüntü içerisindeyiz. Pek çok konuda deneyiminizi daha iyi hale getirme noktasında başarısız olduğumuzu gördüğümüz için tüm ekibimiz adına özürlerimizi sunuyorum. Değerli geri bildirimlerinizi tüm ilgili birimler ile görüştüğümüzü ve düzeltici adımları, eğitim alanlarımızı gözden geçirerek atacağımızı bilmenizi isterim.Bizi tekrar tercih ettiğinizde, standart oda rezervasyonu olarak bize ulaşın lütfen, odanızı mümkün olan en geniş suit odaya upgrade etmek için gerekli notları alacağımı belirtmek isterim. Size bir önceki konaklamanızdan kalan kötü izlenimler unutturarak Sheraton Grand Ataşehir’e olan güveninizi tekrar kazanmak en önemli önceliğimizdir. Bana ihtiyacınız olduğu her konuda ulaşabilirsiniz.SaygılarımlaSevin OZAsst. Front Office Manager
8/10 Bra
Verifierad resenär
20 nov. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Rüzgar sesi ve talepte bulunmamama rağmen, temizlik personelinin sabah erken bir saatte kapıma dayanması ve defalarca kapıma vurması be çok yüksek sesle konuşması çok rahatsız ediciydi. Ayrıca klima odayı ısıtamadı.
Verifierad resenär
Bodde här 1 natt i november 2023
Svar från Sevin Oz 9 dec. 2023
Değerli Misafirimiz,Öncelikle bizi tercih ettiğiniz ve son konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederim.Konaklamanızda size, her zaman hedeflediğimiz kusursuz ev sahipliğimizi gösteremediğimiz için derin üzüntü içerisindeyiz. Pek çok konuda deneyiminizi daha iyi hale getirme noktasında başarısız olduğumuzu gördüğümüz için tüm ekibimiz adına özürlerimizi sunuyorum. Değerli geri bildirimlerinizi tüm ilgili birimler ile görüştüğümüzü ve düzeltici adımları, eğitim alanlarımızı gözden geçirerek atacağımızı bilmenizi isterim. Size bir önceki konaklamanızdan kalan kötü izlenimler unutturarak Sheraton Grand Ataşehir ’e olan güveninizi tekrar kazanmak en önemli önceliğimizdir Bize ihtiyacınız olduğu her konuda ulaşabilirsiniz.SaygılarımlaSevin OzAsst. Front Office Manager
10/10 Fantastiskt
Verifierad resenär
Reste med familjen
18 nov. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 4 nätter i november 2023
Svar från Sevin Oz 9 dec. 2023
Our valued guest On behalf of the entire hotel team, I want to thank you for sharing about your kind review. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback. We are glad to be of service to you and we look forward to welcoming you back to Sheraton Grand İstanbul Atasehir when your travel plans bring you back to Istanbul. We hope to welcome you again soon. Should you need any further assistance do not hesitate to contact usBest RegardsSevin OzAsst.Front Office Manager
10/10 Fantastiskt
Kazuki
14 nov. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Kazuki
Svar från Sevin Oz 9 dec. 2023
Dear KazukiOn behalf of the entire hotel team, I want to thank you for sharing about your kind review. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback. We are glad to be of service to you and we look forward to welcoming you back to Sheraton Grand İstanbul Atasehir when your travel plans bring you back to Istanbul. We hope to welcome you again soon. Should you need any further assistance do not hesitate to contact usBest RegardsSevin OzAsst.Front Office Manager
8/10 Bra
Robin Nabil
11 okt. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was very welcoming and nice my only problem was that there was only one restaurant to dine in but that wasn’t a big issue since İstanbul isn’t a place to stay at the hotel you will stay out most of the day. Thank you for the pleasant stay and for the welcoming atmosphere that you guys created
Robin Nabil
Bodde här 10 nätter i oktober 2023
Svar från Safak Kucukyazici 7 nov. 2023
Dear Robin Nabil,On behalf of the entire hotel team, I want to thank you for sharing your feedback with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Best regards,
10/10 Fantastiskt
Dawit
Reste med sin partner
9 okt. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Customer service
Dawit
Bodde här 6 nätter i oktober 2023
Svar från Safak Kucukyazici 7 nov. 2023
Dear Dawit,Thank you for staying Sheraton Grand İstanbul Atasehir Hotel. Thank you for taking the time to share your feedback, and we're delighted to hear about your exceptional experience.Your satisfaction and positive review mean the world to us. We are committed to providing the best possible service and ensuring that each guest's stay is memorable.We look forward to having the pleasure of hosting you again and continuing to exceed your expectations. If you ever have more feedback, suggestions, or special requests, please don't hesitate to get in touch with us.Once again, thank you for choosing Sheraton Grand İstanbul Atasehir Hotel. and we can't wait to welcome you back for another wonderful stay.Warm regards,Safak KucukyaziciGuest Service Manager
10/10 Fantastiskt
Serhat
7 okt. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Serhat
Bodde här 1 natt i oktober 2023
Svar från Sevin Oz 8 okt. 2023
Dear Mr. Serhat Thank you so much for your staying at Sheraton Grand İstanbul Ataşehir Hotel, wonderful feedback and for awarding us a perfect score of 10 points in your survey. We are thrilled to hear that you had such a fantastic experience during your stay with us. Your satisfaction is our ultimate goal, and it's incredibly rewarding to know that we met and exceeded your expectations. Our entire team works diligently to ensure that our guests have a memorable and enjoyable stay, and your positive feedback motivates us to continue doing our best. We look forward to welcoming you back in the future and providing you with another exceptional stay. If there's anything specific you loved about your visit or if you have any suggestions for further improvement, please feel free to share. Your insights are invaluable to us. Once again, thank you for choosing us, and we can't wait to have the pleasure of serving you again.Warm regardsŞevin ÖZAsst.Front Office Manager
6/10 Okej
Fahrettin
5 okt. 2023
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Fahrettin
Bodde här 3 nätter i oktober 2023
Svar från Sevin Oz 8 okt. 2023
Sayın Fahrettin Özçelik,Anketimizi doldurmaya zaman ayırdığınız ve Sheraton Grand İstanbul Ataşehir Hotel'deki son konaklamanızla ilgili geri bildiriminizi sağladığınız için teşekkür ederiz. Hizmetlerimizin kalitesini sürekli olarak artırmamıza yardımcı olduğundan, katkılarınıza gerçekten değer veriyoruz.Deneyiminizi 6 olarak derecelendirdiğinizi fark ettik ve derecelendirmeniz için teşekkür ederiz. Ancak endişelerinizi daha iyi giderebilmek ve gelecekte beklentilerinizi karşıladığımızdan emin olmak için sizden daha ayrıntılı geri bildirimler almaktan büyük memnuniyet duyarız.Görüşleriniz, geliştirebileceğimiz ve bir sonraki konaklamanızı daha da keyifli hale getirebileceğimiz alanlar hakkında bize değerli bilgiler sağlayabilir.Tesislerimizle, hizmetlerimizle veya konaklamanızın diğer yönleriyle ilgili olsun, geri bildiriminiz beklentilerinizi karşılamamıza yardımcı olacak.Bu e-postayı yorumlarınızla yanıtlayabilirsiniz veya isterseniz geri bildiriminizi daha ayrıntılı olarak tartışmak için size uygun bir zamanda kısa bir telefon görüşmesi planlayabiliriz. Memnuniyetiniz bizim önceliğimizdir ve gelecekteki ziyaretlerinizin beklentilerinizi aşmasını sağlamak istiyoruz.Sheraton Grand İstanbul Ataşehir Hotel'i seçtiğiniz için bir kez daha teşekkür ederiz ve sizden en kısa zamanda haber almayı ve gelecek konaklamanızda ağırlamayı sabırsızlıkla bekliyoruzSaygılarımlaŞevin ÖZAsst. Front Office Manager.
10/10 Fantastiskt
Verifierad resenär
Affärsresenär
1 okt. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 2 nätter i september 2023
Svar från Sevin Oz 8 okt. 2023
Dear Grej Marj,Thank you so much for your staying at Sheraton Grand İstanbul Ataşehir Hotel, wonderful feedback and for awarding us a perfect score of 10 points in your survey. We are thrilled to hear that you had such a fantastic experience during your stay with us. Your satisfaction is our ultimate goal, and it's incredibly rewarding to know that we met and exceeded your expectations. Our entire team works diligently to ensure that our guests have a memorable and enjoyable stay, and your positive feedback motivates us to continue doing our best. We look forward to welcoming you back in the future and providing you with another exceptional stay. If there's anything specific you loved about your visit or if you have any suggestions for further improvement, please feel free to share. Your insights are invaluable to us. Once again, thank you for choosing us, and we can't wait to have the pleasure of serving you again.Warm regardsŞevin ÖZAsst.Front Office Manager
10/10 Fantastiskt
Serhat
30 sep. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Serhat
Bodde här 1 natt i september 2023
Svar från Sevin Oz 1 okt. 2023
Dear Serhat DemircioğlullarıThank you so much for your staying at Sheraton Grand İstanbul Ataşehir Hotel, wonderful feedback and for awarding us a perfect score of 10 points in your survey. We are thrilled to hear that you had such a fantastic experience during your stay with us. Your satisfaction is our ultimate goal, and it's incredibly rewarding to know that we met and exceeded your expectations. Our entire team works diligently to ensure that our guests have a memorable and enjoyable stay, and your positive feedback motivates us to continue doing our best. We look forward to welcoming you back in the future and providing you with another exceptional stay. If there's anything specific you loved about your visit or if you have any suggestions for further improvement, please feel free to share. Your insights are invaluable to us. Once again, thank you for choosing us, and we can't wait to have the pleasure of serving you again.Warm regardsŞevin ÖZAsst.Front Office Manager
10/10 Fantastiskt
Greg
27 sep. 2023
Greg
Bodde här 1 natt i september 2023
Svar från Sevin Oz 1 okt. 2023
Dear Mr. GregThank you so much for your staying at Sheraton Grand İstanbul Ataşehir Hotel, wonderful feedback and for awarding us a perfect score in your survey. We are thrilled to hear that you had such a fantastic experience during your stay with us. Your satisfaction is our ultimate goal, and it's incredibly rewarding to know that we met and exceeded your expectations. Our entire team works diligently to ensure that our guests have a memorable and enjoyable stay, and your positive feedback motivates us to continue doing our best. We look forward to welcoming you back in the future and providing you with another exceptional stay. If there's anything specific you loved about your visit or if you have any suggestions for further improvement, please feel free to share. Your insights are invaluable to us. Once again, thank you for choosing us, and we can't wait to have the pleasure of serving you again.Warm regardsŞevin ÖZAsst.Front Office Manager
4/10 Dåligt
Burak
Reste i grupp
25 sep. 2023
Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
İlgi kötü, temizlik iyi
Normal oda ayırmamıza rağmen engelliler için özel tasarlanmış odayı verdiler. Mini bardaki su da açılmış, yarısına kadar içilmiş haldeydi. Temizliğinde bir sorun yoktu
Burak
Bodde här 1 natt i september 2023
Svar från Sevin Oz 1 okt. 2023
Sayın Burak KarapıcakÖncelikle Sheraton Grand İstanbul Ataşehir Hotel'i tercih ettiğiniz için teşekkür ederizÖzel tasarlanmış oda konusunda yaşadığınız deneyim için özür dileriz, yanlışlıkla size yanlış bir oda verildiğini anlıyoruz. Mini bardaki suyla ilgili yaşadığınız sıkıntıyı not aldık ve bu tür durumları önlemek için gerekli önlemleri alacağımızı belirtmek isterim. Temizlik konusundaki olumlu geri bildiriminiz için ise memnuniyet duyduk.Size daha iyi bir deneyim sunabilmek için elimizden geleni yapacağız ve gelecekteki ziyaretinizde sizi daha iyi ağırlamayı umuyoruz.Herhangi bir isteğiniz olursa lütfen bizimle iletişime geçmekten çekinmeyinizSaygılarımlaŞevin ÖZAsst. Front Office Manager
10/10 Fantastiskt
Sait
22 sep. 2023
Sait
Bodde här 1 natt i september 2023
Svar från Sevin Oz 1 okt. 2023
Dear Sait Ertuğ,Thank you so much for your staying at Sheraton Grand İstanbul Ataşehir Hotel, wonderful feedback and for awarding us a perfect score in your survey. We are thrilled to hear that you had such a fantastic experience during your stay with us. Your satisfaction is our ultimate goal, and it's incredibly rewarding to know that we met and exceeded your expectations. Our entire team works diligently to ensure that our guests have a memorable and enjoyable stay, and your positive feedback motivates us to continue doing our best. We look forward to welcoming you back in the future and providing you with another exceptional stay. If there's anything specific you loved about your visit or if you have any suggestions for further improvement, please feel free to share. Your insights are invaluable to us. Once again, thank you for choosing us, and we can't wait to have the pleasure of serving you again.Warm regardsŞevin ÖZAsst.Front Office Manager
10/10 Fantastiskt
Adil
11 sep. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
mükemmel konaklama
çok teşekkür ederim, her konaklamada aynı istikrarla 'kalite bir bütündür' sözünü hatırlatıyorsunuz..
uzun uzun yazmaya gerek duymuyorum, her şey mükemmeldi, emeği geçen bütün herkese çok teşekkür ederim.
Adil
Bodde här 1 natt i september 2023
Svar från Sevin Oz 1 okt. 2023
Dear Adil Özkoçak,Thank you so much for your staying at Sheraton Grand İstanbul Ataşehir Hotel, wonderful feedback and for awarding us a perfect score in your survey. We are thrilled to hear that you had such a fantastic experience during your stay with us. Your satisfaction is our ultimate goal, and it's incredibly rewarding to know that we met and exceeded your expectations. Our entire team works diligently to ensure that our guests have a memorable and enjoyable stay, and your positive feedback motivates us to continue doing our best. We look forward to welcoming you back in the future and providing you with another exceptional stay. If there's anything specific you loved about your visit or if you have any suggestions for further improvement, please feel free to share. Your insights are invaluable to us. Once again, thank you for choosing us, and we can't wait to have the pleasure of serving you again.Warm regardsŞevin ÖZAsst.Front Office Manager
10/10 Fantastiskt
BA
28 aug. 2023
BA
Bodde här 2 nätter i augusti 2023
Svar från Sevin Oz 1 okt. 2023
Dear Alassane BaThank you so much for your staying at Sheraton Grand İstanbul Ataşehir Hotel, wonderful feedback and for awarding us a perfect score in your survey. We are thrilled to hear that you had such a fantastic experience during your stay with us. Your satisfaction is our ultimate goal, and it's incredibly rewarding to know that we met and exceeded your expectations. Our entire team works diligently to ensure that our guests have a memorable and enjoyable stay, and your positive feedback motivates us to continue doing our best. We look forward to welcoming you back in the future and providing you with another exceptional stay. If there's anything specific you loved about your visit or if you have any suggestions for further improvement, please feel free to share. Your insights are invaluable to us. Once again, thank you for choosing us, and we can't wait to have the pleasure of serving you again.Warm regardsŞevin ÖZAsst.Front Office Manager
8/10 Bra
Cumhur Cem
Affärsresenär
15 aug. 2023
Gillade: Rummets bekvämlighet
Cumhur Cem
Bodde här 2 nätter i augusti 2023
Svar från Kadir Bolat - Director of Front Office & Quality 29 aug. 2023
Sayın Cumhur Cem,Konaklamanızda bizi tercih ettiğiniz ve görüşlerinizi bizimle paylaştığınız için teşekkür ederim. Sonraki seyahatlerinizde beklentilerinizin de üzerine çıkarak sizi tekrar ağırlamayı çok isteriz.Saygılarımla,
10/10 Fantastiskt
Verifierad resenär
9 juli 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 1 natt i juli 2023
Svar från Can Yaman 23 juli 2023
Thank you for staying at Sheraton Grand Atasehir!We hope to welcome you one more time!
8/10 Bra
Fadi
Affärsresenär
22 juni 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good experience considering it has less traffic around the hotel and reasonably green and clean surrounding area. Helpful and friendly staff and rooms are clean, spacious and have good views on the Asian side of Istanbul.
Fadi
Bodde här 2 nätter i juni 2023
Svar från cuneyturkmen 26 juni 2023
Dear Fadi, Pleased to read you had a great stay with us. It is also exciting to hear that your stay with us was much enjoyed and that our location, staff, and facilities exceeded your expectations. Look forward to welcoming you again soon. Kind Regards, Cuneyt Turkmen - Asst. Front Office Manager
10/10 Fantastiskt
Adil
29 maj 2023
Adil
Bodde här 1 natt i maj 2023
Svar från cuneyturkmen 26 juni 2023
Dear Adil, Thank you for sharing your experience with us. It’s always rewarding to hear from our happy guests. The Sheraton Grand Istanbul Atasehir team looks forward to welcoming you again for another refreshing experience in the near future! Best regards, Cuneyt Turkmen - Asst. Front Office Manager
10/10 Fantastiskt
Alessio
Affärsresenär
26 maj 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
alto livello Sheraton
albergo di livello di alto standard, in una zona commerciale di Istanbul e vicino al centro commerciale Watergarden.
Alessio
Bodde här 2 nätter i maj 2023
Svar från cuneyturkmen 26 juni 2023
Dear Alessio, Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to welcoming you on your next stay with us at Sheraton Grand İstanbul Ataşehir. Best Regards, Cuneyt Turkmen Asst. Front Office Manager
10/10 Fantastiskt
Debra-lee
16 apr. 2023
Debra-lee
Bodde här 3 nätter i mars 2023
Svar från Kadir Bolat - Director of Front Office & Quality 9 maj 2023
Dear Debra-lee;Thank you for reviewing your stay. We are extremely happy to see that you have enjoyed your stay. We hope to welcome you again in the nearest future.Kind Regards,
10/10 Fantastiskt
deniz
14 apr. 2023
deniz
Bodde här 1 natt i april 2023
Svar från Kadir Bolat - Director of Front Office & Quality 9 maj 2023
Sayın Deniz Bey,Konaklamanızı değerlendirmek için vakit ayırdığınız için çok teşekkür ederiz. Kalışınızdan memnun ayrıldığınızı duyduğumuza ekip olarak çok sevindik. Yolunuz şehrin bu tarafına düştüğünde tekrar sizi misafir etmeyi umuyoruz.Saygılarımla,
10/10 Fantastiskt
Adil
27 mars 2023
Adil
Bodde här 1 natt i mars 2023
Svar från Kadir Bolat - Director of Front Office & Quality 9 maj 2023
Sayın Adil Bey,Vakit ayırıp kalışınız hakkında olumlu geri bildirimleri bizimle paylaştığınız için çok teşekkür ederim. Sizi misafir etmek her zaman memnuniyet verici. Tekrar görüşmek üzere,
6/10 Okej
Przemyslaw
Affärsresenär
25 mars 2023
Gillade: Personal och service
Gut aber das Geld eher nicht wert. Ich komme in das Hotel geschäftlich seit letzten 10 Jahren.
Frühstücksbüffet nichts besonderes, es gibt viele Bessere Angebote.
In meinem Zimmer Klima hat geheizt statt zu kühlen und war sehr laut, nach 2-3 Besuchen an der Rezeption habe ein neues Zimmer bekommen.
Grundsätzlich ein gutes Hotel aber es gibt viel Platz nach oben
Przemyslaw
Bodde här 2 nätter i mars 2023
Svar från Kadir Bolat - Director of Front Office & Quality 12 maj 2023
Dear Przemyslaw,Thank you for taking time share your valuable feedback about your stay. We are truly sorry to not making your experience as comfortable as we desire. We aim to improve our service quality by benefiting guest feedbacks. Your thoughts were shared with appropriate teams to ensure necessary actions taken. We hope to welcome you back and regain your trust to our hotel. Kind Regards,
10/10 Fantastiskt
Jesper
Affärsresenär
17 mars 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Super oplevelse.
Hjælpsom betjening og lækre faciliteter.
Morgenmad mv. er i top, og renligheden var god.
Benytter dem gerne igen.
Jesper
Bodde här 3 nätter i mars 2023
Svar från Kadir Bolat - Director of Front Office & Quality 9 maj 2023
Dear Jesper,Thank you for taking time to let us know about your experience. We are truly happy to read your nice comment. We hope to welcome you back whenever your travels bring you to Istanbul.Best wishes,
10/10 Fantastiskt
Mehmet Zeyd
Affärsresenär
17 mars 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mehmet Zeyd
Bodde här 1 natt i mars 2023
Svar från Kadir Bolat - Director of Front Office & Quality 9 maj 2023
Sayın Mehmet Zeyd Bey,Konaklamanızda bizi tercih ettiğiniz ve vakit ayırıp değerlendirmede bulunduğunuz için teşekkür ederim. Güzel bir deneyim olduğunu duyduğumuz için sevindik. Sizi tekrar ağırlamayı umut ediyoruz.Saygılarımla,
10/10 Fantastiskt
Adil
13 mars 2023
Adil
Bodde här 1 natt i mars 2023
Svar från Kadir Bolat - Director of Front Office & Quality 9 maj 2023
Sayın Adil Bey,Konaklamanızdan memnun kaldığınızı gördüğümüz için çok sevindik. Değerli vaktinizi ayırıp bunu bizimle paylaştığınız için teşekkür ederim. Sizi tekrar ağırlamayı umuyoruz.Saygılarımla,