Merhaba,Mutsuz bir konaklama geçirdiğinizi gördüğümüz için üzgünüz... Lütfen şikayetleriniz hakkında bizi bilgilendirin, daha sonra çözebilir ve misafirlerimize daha iyi hizmet verebiliriz.

Greetings from Stone Hotel! We are appreciate to host you. We wish to make better our service for our guests. So that's why this feedbacks and comments are precious for us. We are happy to see that your stay was good. Thanks for staying with us. We wish the best for you always! Good Days! Best Regards Tolga ÖZYLDIRIM

Dear Kennet Thank you for your comments, hope to see you at our hotel. Best Regards

Thank you for your nice comments. İt was a pleasure to have you stay with us!We will check and do all

Your comments are valuable to us!Your bad experience will be investigated and possible problems will be made better.

Your comments are valuable to us!Your mentioned complaints will be investigated and we will work to make it better!

We are happy to see your satisfaction!We wish you happy and healthy days!

It is a pleasure for us to see your satisfaction.We wish you happy days.

Dear Valuable Guest; We apologize for this situation. Unfortunately, it was due to a technical malfunction. And then it was resolved. If you would like to stay again, please send us an e-mail. We would like to make up for this situation.

Thanks for your perfect feedback! We glad to see your happiness!

We're sorry you had a bad experience. Your accommodation process will be investigated and anything that goes wrong will be corrected.

Görüşleriniz bizim için değerlidir. Teşekkür ediyor, sağlıklı günler diliyoruz.

Your feedback is valuable to us! It's unfortunate for us that you have a bad experience. We do checks on your complaints.

Your feedback is valuable to us! It's unfortunate for us that you have a bad experience. We do checks on your complaints.

Thanks for your perfect feedback! We glad to see your happiness!

Yes, we have given you a different room than your reservation. Because we had to do this because of you. Because your reservation was for 2 adults and 2 children. But those you marked as children were 16 and 25 years old. So these people are not children. Child age is between 7-12. It is written in details. They are adults. Especially the 25-year-old is definitely not a child. For this reason, while a difference should be taken from you, we did not. Your approach and thoughts are not fair. I don't see the need for further explanation.

Your complaints will be investigated.

Dear Guest Your feedbacks are important for us! We will consider and research about it!

Dear Guest Your feedbacks are important for us! We will consider and research about it!

Мы рады, что вы остались довольны. Спасибо

Мы рады, что вы хорошо провели отпуск! Увидимся!

Thank you for your feedback. Unfortunately, our opportunities are limited due to the pandemic, we will address your concerns.

Düşünceleriniz bizim için değerlidir. Geri bildiriminiz için teşekkür ederiz. Olumsuzluklar araştırılacaktır.

Düşünceleriniz bizim için değerlidir. Geri bildiriminiz için teşekkür ederiz. Olumsuzluklar araştırılacaktır.

Dear Guest Your feedback is important to us! Thanks for sharing! We serve our breakfast according to pandemic conditions. As conditions get better, breakfast conditions will improve.

Uw opmerkingen zijn waardevol voor ons! Bedankt. Wij wensen u gezonde dagen!

Düşünceleriniz bizim için değerlidir. Geri bildiriminiz için teşekkür ederiz.

Düşünceleriniz bizim için değerlidir. Geri bildiriminiz için teşekkür ederiz.

Ihre Beschwerden werden untersucht. Da Sie Ihre Identität während des Scorings vertraulich behandeln, können wir keine detaillierte Recherche durchführen, es wird eine allgemeine Recherche durchgeführt.

We appreciate to see your awesome feedback!

Dear Guest We are very happy to see your sincerity and satisfaction. We would love to welcome you again! Have safe and good days

Dear Guest, Since your identity information is "hidden" while scoring the survey, I cannot see your room-reservation-and date information and unfortunately I cannot investigate the situation. All photos of the hotel were taken in September 2019. So all pictures are the same and one-to-one. It is impossible for your room to be different from the pictures. It is impossible for your room to be different from the pictures. Please do not hesitate to contact with us Best Regads

Your feedback and satisfaction are important to us. We hope you come again!

Your bed request is not marked on your booking page, thats why it has been adjusted according to hotel availability. We haven't received any complaints about hot water. For this reason, we did not know that you had such a problem. Please inform us about your request and complaints next time to solve them immediately

Thanks for your feedback!

Düşünceleriniz bizim için değerlidir. Geri bildiriminiz için teşekkür ederiz.

Dear Guest, Your feedbacks are precious, please let us know your experience and what makes you unsatisfied for us to compensate.

Memnuniyetinizi görmek bizim için önemlidir, teşekkür eder iyi günler dileriz!

Memnuniyetini görmek bizi mutlu ediyor! Teşekkür eder, sağlıklı günler dileriz!

Please inform us about the bad experience that we may fix them

Dear Guest, Your feedbacks are precious, we will take care about your complaints.

Greetings ! Appreciate you for this kind a perfect feedback! We glad to make you happy about this stay. We wish that you prefer again us! Have a safe and health days!

Спасибо за отличный отзыв!