Behandlingsrum för par, bastu, bubbelpool och ångbastu
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Recensioner av The Galata Istanbul Hotel - MGallery, Special Class

The Galata Istanbul Hotel - MGallery, Special Class
Arap Cami Mahallesi Bankalar Caddesi, No:21, Beyoglu, Istanbul, Istanbul

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 137 av 215 recensioner" "
8 - Bra i betyg. 46 av 215 recensioner" "
6 - Okej i betyg. 20 av 215 recensioner" "
4 - Dåligt i betyg. 7 av 215 recensioner" "
2 - Väldigt dåligt i betyg. 5 av 215 recensioner" "

9,4/10

Renlighet

8,8/10

Personal och service

9,0/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Sumeyye

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The hotel was great! The staff was so nice and helpful and its location is great!
Bodde här 9 nätter i november 2021
Svar från Kerem Demircan General Manager 2 dec. 2021
Dear Sumeyye, First of all we would like to thank you for choosing Mgallery The Galata Istanbul Hotel for your accommodation. We are very glad to hear that you enjoyed our services during your stay. I will share your kind comments with the team, I am sure your positive feedback will be an encouragement for our team members. We thank you again for sparing your precious time and sharing your very kind thoughts with us. We are looking forward to welcoming you again at Mgallery The Galata Istanbul Hotel in the nearest future. Best Regards.

6/10 Okej

Sara

Reste i grupp
Gillade: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i september 2019
Svar från Guest Relations 13 jan. 2020
Dear Sara, Thank you for providing us with such a motivating feedback. We look forward to see you again at The Galata Istanbul Hotel - MGallery.

8/10 Bra

Philip

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i juli 2018
Svar från Mehmet Yavuz 5 nov. 2018
Dear Guest Philip , We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Fantastiskt

Ahmad

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i september 2018
Svar från Mehmet Yavuz 4 okt. 2018
Dear Guest Ahmad , We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Festar hotell
Bra hotel men disco 4 ggr i veckan till 02:00
Bodde här 6 nätter i augusti 2018
Svar från Mehmet Yavuz 15 aug. 2018
Dear Guest We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Fantastiskt

judith

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was outstanding!!!! breakfast was so good.
Bodde här 1 natt i april 2024
Svar från FOM 14 maj 2024
Dear Judith, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best Regards

10/10 Fantastiskt

Ieva

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed for few nights , hotel and staff is absolutely fantastic. Would stay There again , thank you
Bodde här 4 nätter i april 2024
Svar från FOM 19 apr. 2024
Dear Leva, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best Regards

10/10 Fantastiskt

Bailey

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had such a wonderful stay at this hotel. Everything went wonderfully. The staff was so friendly and helpful. The location is safe and in a great spot to walk to all the city’s treasures. It’s better to stay on this side of the river away from the extremely touristy parts, but still just a walk or tram ride away. The rooms are beautiful spacious and clean. Showers are wonderful. The service all around is impeccable. Room service to hamman (which is free each day) was fabulous. Everywhere you turn there is someone to welcome and help. We will definitely return.
Svar från FOM 11 mars 2024
Dear Bailey, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best Regards

10/10 Fantastiskt

Donald

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I'm 62 years old and have traveled to 12 different countries and this is one of the best I have ever been to anywhere , everyone was so so friendly and helpful. The breakfasts was in the top five of any I have ever seen. I really loved the fresh honeycomb every morning. I got a chance to talk to the general manager what an outstanding gentleman he made sure that there was nothing more he could do for me and gave me lots of suggestions on places to travel next all in all a wonderful stay and I would recommend this to anyone any family if you are coming to a Istanbul stay nowhere else but here
Svar från FOM 4 mars 2024
Dear Donald,We very much appreciate your comments regarding your stay at The Galata Istanbul Hotel MGallery.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fantastiskt

Joshua

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Galata is a wonderful hotel with friendly staff, delicious Turkish breakfast, and well-appointed rooms. The Turkish bath on-site is very nice, with similarly amazing staff and the amenities you would expect. My only issue, and not one the hotel can control, is that the area immediately around the hotel is in a state of transition. Many buildings are under construction and its difficult for car services to reach. It's not really a big deal because once you walk closer to Galata Tower, things are nicer again. If you're reading this 6 months from now I'm guessing much of it has cleared. I'll also acknowledge we stayed in mid-February, which is definitely the off-season, so that could partly be the cause. Overall an amazing experience and one I would repeat next time I'm in Istanbul. Definitely order the Turkish breakfast in your room and the Turkish bath!
Bodde här 5 nätter i februari 2024
Svar från FOM 21 feb. 2024
Dear Joshua, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best Regards

10/10 Fantastiskt

MILOS

Bodde här 4 nätter i februari 2024
Svar från FOM 21 mars 2024
Dear Milos, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best Regards

8/10 Bra

Gaia

Bodde här 3 nätter i januari 2024
Svar från FOM 30 jan. 2024
Dear Gaia,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,

10/10 Fantastiskt

yesim

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic stay! Thanks to Mr. Halit & Mr. Erman, who made our stay great! We liked us so much and booked the next stay.
Bodde här 1 natt i december 2023
Svar från FOM 2 jan. 2024
Dear Yesim,We very much appreciate your comments regarding your stay at The Galata Istanbul Hotel MGallery.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fantastiskt

Tim

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2023
Svar från FOM 2 jan. 2024
Dear Tim, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best Regards

10/10 Fantastiskt

Talal

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff
Bodde här 6 nätter i december 2023
Svar från FOM 22 dec. 2023
Dear Talal, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best Regards

6/10 Okej

Nehir

Bodde här 1 natt i december 2023
Svar från FOM 20 dec. 2023
Dear Nehir,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,

10/10 Fantastiskt

Ibrahim

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från FOM 20 dec. 2023
Dear Ibrahim,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,

10/10 Fantastiskt

Kira

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I'm eager to return to The Galata Istanbul Hotel MGallery for another wonderful experience. The hotel's prime and tranquil location, combined with its friendly staff, made my experience truly enjoyable. The restaurant not only offered tasty food but also provided a breathtaking view. The highlight of my stay was the Historical Turkish Bath & SPA ‘Çeşme Hamamı, adding a perfect touch to my relaxation. Highly recommended!
Bodde här 2 nätter i november 2023
Svar från FOM 20 dec. 2023
Dear Kira, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best Regards

4/10 Dåligt

Andrew w

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Old hotel !
Bodde här 4 nätter i november 2023
Svar från FOM 8 dec. 2023
Dear Andrew, Thank you for taking the time to tell us about your experience at The Galata Istanbul Hotel MGallery. Our hotel was built in 19th century by the famous banker family ‘’Baltazzi Family’’ with award-wining architecture. Our hotel used by various banks until year the 2018. After this year, a major/significant renovation, the hotel reopened under the name The Galata Istanbul Hotel MGallery while maintaining its historical character without making any alterations. Our hotel is not old; it has opened as a new hotel within a historical building. As you may have seen, our hotel features elements reflecting its historical structure, including bank safe boxes over 100 years old, pigeon pools, vaulted ceilings and even a famous and award-wining Hamam that is over 300 years old. If you choose our hotel for your next trip, I would be happy to share the historical background of our hotel with you. Best Regards.

10/10 Fantastiskt

Nese

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Beautiful Interior design, “Autoban”did amazing job yet again. Amazing breakfast area. Definitely include the breakfast option, worth it. Hotel is very Clean and is at a very central location. If you like walking and exploring a new city, this is your area in Istanbul. Most beautiful sites are walk in distance. Parking option available but expensive and streets are very narrow and hard to navigate during the rush hour. “Hamam” is extraordinarily beautiful but 30 mins limited access doesn’t make much sense, considering at least 1 hour is needed. Make reservations to “hamam” no walk ins! Staff is friendly, very kind but they make you feel like they rather are doing their job only. They do not make you feel home so much as far as hospitality idea goes. The ambiance makes the hotel worth staying. Roof bar has a good view to enjoy couple drinks. Rooms are small and bathrooms are really tiny. Very low chance of getting room upgrades with your vip access. Shampoo, conditioner and body wash is good quality.
Bodde här 3 nätter i oktober 2023
Svar från FOM 26 okt. 2023
Dear Nese, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best Regards

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent
For us this was the perfect location. A couple of minutes from the Galata bridge and access to the old town and minutes away from both the Karakoy area and the Galata Tower albeit up a steep hill but this is unavoidable. Hotel itself was in excellent condition and staff helpful. Bonus is the onsite presence of a beautiful hammam.
Bodde här 5 nätter i oktober 2023
Svar från FOM 24 okt. 2023
Dear David, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best Regards

6/10 Okej

Emma

Gillade: Renlighet
It didn’t feel like a 5 star hotel experience more like a 4 Staff were helpful Bar man didn’t know what a corkscrew was! Rooms were small but comfy beds
Bodde här 2 nätter i oktober 2023
Svar från FOM 18 okt. 2023
Dear Emma,Thank you for taking the time to tell us about your experience at The Galata Istanbul Hotel MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At The Galata Istanbul Hotel MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,

8/10 Bra

Andrea

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Zentral gelegenes ruhiges Hotel. Angenehmer und freundlicher Service
Bodde här 1 natt i oktober 2023
Svar från FOM 16 okt. 2023
Dear Andrea, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best Regards

8/10 Bra

Michal

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Needs tweaking but good
It was a good hotel, and a good stay, but needs to improve a few things. Breakfast was wonderful and the best part of the stay, shower great, bed very good. Just missed a little bit of a local touch of a baklava at brrakfast. Check in felt like a series of upselling efforts for a better room, restaurant, spa, too much. The room has a few annoying flaws that should be fixed such as controlling the light is really difficult. The DND light on the door didn’t work, could not switch off / lower the sound on the TV and the phone does not have a button for front desk so getting in touch with them was challenging. Basics. Also, there was no wine opener in the bar so why sell bottles with a cork, maybe switch to a screw top - and they definitely could cut back on plastic in the room. Last airconditioning was either super strong cold or hot so we had to tweak it back-and-forth. Having said all of that the hotel has a beautiful design, friendly staff, well located and is clean and the deluxe room was a good size. For what they charge I would just expect a little better.
Bodde här 3 nätter i oktober 2023
Svar från FOM 9 okt. 2023
Dear Michal, First of all, we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel Mgallery experience. We will share your valuable comments (positives and negatives) with our team members and we assure you intensive training programs will be added to the yearly training plan. Also, we are thankful for bringing the issues to our attention and letting us improve our service quality, and necessary preventive and corrective actions will be taken as soon as possible. Best Regards,

8/10 Bra

Taylor

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel catered to a certain clientele, which wasn’t me but I only stayed one night so everything was fine. Helpful staff, great location close to public transportation and all the happenings around Galata Tower and The Bosporus. Do note the restaurant changes into a club on Friday night, which was right above my room.
Bodde här 1 natt i september 2023
Svar från FOM 18 sep. 2023
Dear Taylor, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best Regards

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i september 2023
Svar från FOM 11 sep. 2023
Dear Valued Guest, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best Regards

10/10 Fantastiskt

SUSUMU

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
良いホテルでした
ガラタ橋が見える部屋で楽しく過ごせました。従業員の対応も良く、朝食も美味しかったです。 イスタンブール空港からの送迎をお願いしていました。飛行機が遅れ、ホテルからメール通知があった運転手が待っているゲート番号に行きましたが、会えませんでした。トルコの知合いに頼んでホテルに問い合わせして、隣のゲートと判明。解決しました。 送迎自体は快適でした。 また、利用したいです。
Bodde här 1 natt i augusti 2023
Svar från FOM 18 aug. 2023
Dear Valued Guest, First of all we would like to thank you very much for taking the time to share your The Galata Istanbul Hotel MGallery experience. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service by focusing on necessary points in our property. It was and will always be our pleasure to ensure your comfort and we are looking very much forward to welcome you back at The Galata Istanbul Hotel MGallery each time you visit Istanbul. Best Regards

10/10 Fantastiskt

John

Reste med sin partner
Gillade: Renlighet och personal och service
This is a quiet hotel with very friendly staff. The location is ideal. 5 my a walk from the T1 tram which takes you directly to all the main tourist attractions - Blue Mosque etc - and 8 mins uphill to the Gálata Tower and the nearby nightlife area. (Or walk 4 mins to the Tunel funicular railway, the second oldest underground railway in the world after the London Underground for a ride to the top of the hill). And 5 mins from ferry terminal for the trip to Asia or Bosphoros Tours. Very reasonable prices compared to all the international chain hotels.
Bodde här 3 nätter i juli 2023
Svar från FOM 10 juli 2023
Dear John,We very much appreciate your comments regarding your stay at The Galata Istanbul Hotel MGallery.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fantastiskt

Lori

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent service. The rooms are beautiful. Close to transportation and getting around.
Bodde här 8 nätter i juni 2023
Svar från FOM 10 juli 2023
Dear Lori,We very much appreciate your comments regarding your stay at The Galata Istanbul Hotel MGallery.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards.

4/10 Dåligt

Darren

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
We booked a standard room, and at check in we were offered the option to upgrade. We chose. It to, as we were going to be busy in the city so didn’t need lots of time in the room. We wish we did upgrade though as the room we had (1117) was very noisy. We could here people all night (concierge and night porters I think). This was all night, this part of the hotel was very noisy and we did. Or sleep very well. When we checked out, the same lady who checked us in was checking in some other guests and she told them they we being upgraded to a better room because there was plenty of availability. This was a bit frustrating and felt almost like an insult. But that it what it is. I am a travel agent and will probably recommend other hotels to my clients in the future.
Svar från FOM 21 juni 2023
Dear Darren,Thank you for taking the time to tell us about your experience at The Galata Istanbul Hotel MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At The Galata Istanbul Hotel MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,

10/10 Fantastiskt

Mariano De

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
19th century bank building beautifully Renovated 17th century hamam in the basement, centrally located MGallery is is a great place to stay. Their restaurant has magnificent view of the Golden Horn and a very good kitchen Turkish cuisine refined for 21st century.
Bodde här 3 nätter i maj 2023
Svar från FOM 22 maj 2023
Dear Mariano,We very much appreciate your comments regarding your stay at The Galata Istanbul Hotel MGallery.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fantastiskt

Jeremy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing
We had a fantastic trip. The rooms are excellent, great customer service, and amazing breakfast.
Bodde här 4 nätter i april 2023
Svar från FOM 16 maj 2023
Dear Jeremy,We very much appreciate your comments regarding your stay at The Galata Istanbul Hotel MGallery.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

4/10 Dåligt

Nicholas

Bodde här 3 nätter i maj 2023
Svar från FOM 2 juni 2023
Dear Nicholas,Thank you for taking the time to tell us about your experience at The Galata Istanbul Hotel MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At The Galata Istanbul Hotel MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,

10/10 Fantastiskt

Anindita

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Stayed with family for 4 nights. We booked Deluxe Room with Galata View and Junior Suite with view. Our rooms were on the 5th floor (top floor) and had excellent views of Galata Tower and Galata bridge. Rooms and shower were modern and very comfortable. The breakfast was nutritious and service was good. Special thanks to Halit and Eyup at the concierge for a seamless experience during check in and check out. I will definitely recommend staying here and will stay here again should I visit Istanbul in the future.
Svar från FOM 7 maj 2023
Dear Anindita Singh,We very much appreciate your comments regarding your stay at The Galata Istanbul Hotel MGallery.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Bra

Thomas, Nürnberg

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i april 2023
Svar från FOM 23 maj 2023
Dear Valued Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,

10/10 Fantastiskt

Amanda

Bodde här 2 nätter i april 2023
Svar från FOM 2 maj 2023
Dear Amanda,We very much appreciate your comments regarding your stay at The Galata Istanbul Hotel MGallery.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards.

10/10 Fantastiskt

William T

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean modern rooms in an old historic building
Bodde här 1 natt i april 2023
Svar från FOM 23 apr. 2023
Dear William,We very much appreciate your comments regarding your stay at The Galata Istanbul Hotel MGallery.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fantastiskt

Sabrina

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good location.
Bodde här 3 nätter i april 2023
Svar från FOM 17 apr. 2023
Dear Sabrina,Thank you for taking the time to share your points. We hope to welcome you back to our hotel very soon.Sincerely,

10/10 Fantastiskt

Alessia

Bodde här 5 nätter i april 2023
Svar från FOM 12 apr. 2023
Dear Alessia,We very much appreciate your comments regarding your stay at The Galata Istanbul Hotel MGallery.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely.

10/10 Fantastiskt

Andreas

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
S
Bodde här 3 nätter i april 2023
Svar från FOM 11 apr. 2023
Dear Andreas,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely.

6/10 Okej

saher

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 2 nätter i mars 2023
Svar från FOM 17 apr. 2023
Dear Saher,Thank you for taking the time to share your points. We hope to welcome you back to our hotel very soon.Sincerely,

10/10 Fantastiskt

Roman

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice room, good location, very friendly stuff. Thanks to Halit for room upgrade,
Bodde här 1 natt i mars 2023
Svar från FOM 24 mars 2023
Dear Roman,We very much appreciate your comments regarding your stay at The Galata Istanbul Hotel MGallery.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fantastiskt

Pinar

Bodde här 1 natt i mars 2023
Svar från FOM 24 mars 2023
Sayın Pınar Hanım,The Galata Istanbul Hotel MGallery‘de gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır.Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir.Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla,

10/10 Fantastiskt

Rolf

Bodde här 3 nätter i mars 2023
Svar från FOM 20 mars 2023
Dear Rolf, We very much appreciate your comments regarding your stay at The Galata Istanbul Hotel MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards.

10/10 Fantastiskt

MuhammadIdrees

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i februari 2023
Svar från FOM 6 mars 2023
Dear Muhammad,We very much appreciate your comments regarding your stay at The Galata Istanbul Hotel MGallery.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fantastiskt

ismail

Bodde här 1 natt i februari 2023
Svar från FOM 6 feb. 2023
Sayın Ismail Bey,The Galata Istanbul Hotel MGallery‘de gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır.Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir.Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz.Saygılarımızla,

10/10 Fantastiskt

Hatice

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2023
Svar från FOM 6 feb. 2023
Dear Hatice,We very much appreciate your comments regarding your stay at The Galata Istanbul Hotel Mgallery.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fantastiskt

Alfredo

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ok.
Svar från FOM 16 jan. 2023
Dear Alfredo,We very much appreciate your comments regarding your stay at The Galata Istanbul Hotel Mgallery.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,

8/10 Bra

Mary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i januari 2023
Svar från FOM 11 jan. 2023
Dear Mary,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon.Sincerely,

10/10 Fantastiskt

Daniel

Bodde här 6 nätter i december 2022
Svar från FOM 6 jan. 2023
Dear Daniel,We very much appreciate your comments regarding your stay at The Galata Istanbul Hotel Mgallery.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,