Dear ZEYNEP,First of all, Thank you for choosing Wyndham Grand Istanbul Levent and taking the time to share the details of your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. If there is anything I can help you with in order to serve you even better during your next stay, I kindly ask you to contact me without hesitation.Thank you again for your visit and we hope to welcome you again in the near future.Regards,

Dear ZEYNEP, First of all, thank you for choosing Wyndham Grand Istanbul Levent and taking the time to share the details of your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. If there is anything I can help you with in order to serve you even better during your next stay, I kindly ask you to contact me without hesitation.Thank you again for your visit and we hope to welcome you again in the near future.Regards,

Dear Viktor, First of all, I would like to thank you for choosing Wyndham Grand Istanbul Levent and for taking the time to share the details of your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. You can be sure that we will happily share your kind compliments with our teammates that you have mentioned by name.Thank you again for your visit and we hope to welcome you again in the near future.Kind Regards,

Dear Valued Guest , Thank you for choosing to stay with us at Wyndham Grand Istanbul Levent and for sharing your kind comments regarding your recent visit. Your comments are indeed helpful for our entire team thus encourage us to further improve our services. Best Regards

Dear Valued Guest , Thanks for staying with us. We appreciate your feedback Best Regards

Dear Ebru, Thank you for choosing to stay at Wyndham Grand Istanbul Levent and for taking the time to share your comments regarding your recent stay at our hotel. We are indeed delighted to learn that you have fully enjoyed the time spent with us. Your complimenting evaluation is surely a great motivation and encourage us to strive for providing even better service every day. We look forward to welcome you back at Wyndham Grand İstanbul Levent in the not too distant future as our entire team will once again be dedicated towards your comfort and well-being. Kind Regards, Funda BEZİRCİLİOĞLU General Manager

Thank you

Dear Valued Guest , Thanks for staying with us. We appreciate your feedback! Best Regards , Funda Bezircilioğlu /General Manager

Dear Valued Guest , Thanks for staying with us. We appreciate your feedback! Best Regards , Funda Bezircilioğlu /General Manager

Dear Valued Guest , Thanks for staying with us. We appreciate your feedback! Best Regards Funda Bezircilioğlu /General Manager

Dear Valued Guest ,, Thanks for staying with us. We appreciate your feedback! Best Regards

Dear Zeynep Hanım , Thanks for staying with us. We appreciate your feedback! Best Regards Funda Bezircilioğlu /General Manager

Dear Valued Guest Thanks for staying with us. We appreciate your feedback! Best Regards Funda Bezircilioğlu/General Manager

Dear Valued Guest Thanks for staying with us. We appreciate your feedback! Best Regards Funda Bezircilioğlu/General Manager

Dear Mr. Iman, Thank you very much for taking the time and sharing your positive feedback about your recent stay with us. We are happy that you have enjoyed your overall stay and we are looking forward to welcoming you back in the near future. With best regards, Funda Bezircilioğlu

Dear Sir / Madame, Warm regards from Wyndham Grand İstanbul Levent. We would like to thank you for your high grading. We are glad to understand that you enjoyed our service and property. We are looking forward to welcome you once more in the near future and I would like to thank you on behalf of all management team. Kind Regards, Funda Bezircilioglu General Manager

Dear Karin, We were proud of having your valuable feedback about our hotel. Regarding your answers; thank you very much. It was a great opportunity to welcome you as our guest at Wyndham Grand İstanbul Levent and always will be. Our major goal is to provide the guest satisfaction and comfort. With this point of view, we were glad to learn that you enjoyed our hotel and the level of our service. Please accept our gratitude for mentioning our unique breakfast buffet as well as our view. Once more I would like to thank you for preferring our hotel on behalf of our management and definitely looking forward to welcome you again. Sincerely yours, Funda Bezircilioğlu - General Manager

Sehr geehrter Gast Nevzat, Zunächst möchten wir Ihnen dafür danken, dass Sie sich für das Wyndham Grand Istanbul Levent entschieden haben und sich die Zeit genommen haben, Ihre Erfahrungen im Detail mit uns zu teilen.Wir freuen uns sehr, dass Sie während Ihres Aufenthalts mit der Ausstattung unseres Hotels und den Leistungen unseres Teams zufrieden waren. Wenn ich Ihnen bei irgendetwas helfen kann, um Sie bei Ihrem nächsten Aufenthalt noch besser zu betreuen, bitte ich Sie, mich ohne zu zögern zu kontaktieren.Nochmals vielen Dank für Ihren Besuch und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Grüße,

Dear Joseline, First of all, we would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to rate your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay.Thank you again for your visit and we hope to welcome you again in the near future.Regards,

Dear Doğa, First of all, We would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to share the details of your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. You can be sure that we will happily share your kind compliments with the teammate you mentioned by name.Thank you again for your visit and we hope to welcome you again in the near future. I want you to know that I am personally ready to help you in anything I can.Regards,

عزيزي الضيف القيمة عامر،بداية، نشكرك على اختيار فندق ويندهام جراند إسطنبول ليفينت وتخصيص الوقت لمشاركة تفاصيل تجربتك.يسعدنا جدا أن نعرف أنك راض عن مرافق فندقنا وخدمات فريقنا أثناء إقامتك. إذا كان هناك أي شيء يمكنني مساعدتك به من أجل خدمتك بشكل أفضل خلال إقامتك القادمة، أرجو منك الاتصال بي دون تردد.نشكرك مرة أخرى على زيارتك ونأمل أن نرحب بك مرة أخرى في المستقبل القريب.أطيب التحيات،

Sehr geehrter Gast Hatice, zunächst möchten wir Ihnen dafür danken, dass Sie sich für das Wyndham Grand Istanbul Levent entschieden haben und sich die Zeit genommen haben, Ihre Erfahrungen im Detail mit uns zu teilen.Wir freuen uns sehr, dass Sie während Ihres Aufenthalts mit der Ausstattung unseres Hotels und den Leistungen unseres Teams zufrieden waren. Wenn ich Ihnen bei irgendetwas helfen kann, um Sie bei Ihrem nächsten Aufenthalt noch besser zu betreuen, bitte ich Sie, mich ohne zu zögern zu kontaktieren.Nochmals vielen Dank für Ihren Besuch und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Grüße,

Dear Nevzat, First of all, we would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to share the details of your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. If there is anything I can help you with in order to serve you even better during your next stay, I kindly ask you to contact me without hesitation.Thank you again for your visit and we hope to welcome you again in the near future.Regards,

Değerli Misafirimiz Gürkan, Öncelikle Wyndham Grand Istanbul Levent’i tercih ettiğiniz ve deneyiminizin detaylarını paylaşarak zaman ayırdığınız için teşekkür ederiz. Kalışınız süresince otelimizin olanaklarından ve ekibimizin hizmetlerinden memnun kaldığınızı bilmek bizleri çok mutlu etmiştir. Bir sonraki konaklamanızda size daha da iyi hizmet verebilmek adına yardımcı olabileceğim bir şey olduğu takdirde çekinmeden benimle irtibat kurmanızı rica ederim. Ziyaretiniz için tekrar teşekkür eder, en yakın gelecekte sizi tekrar ağırlayabilmeyi ümit ederiz. Saygılarımızla,

Dear Reza, First of all, we would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to rate your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay.Thank you again for your visit and we hope to welcome you again in the near future.Regards,

Dear Koray, First of all, we would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to rate your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay.Thank you again for your visit and we hope to welcome you again in the near future.If there is anything I can help you with in order to serve you even better during your next stay, I kindly ask you to contact me without hesitation.Regards,

Dear Tarek, First of all, We would like to thank you very much for making us feel honored by your visit, and we would like to convey that our entire team constantly strives to ensure your comfort and well-being. However, we see that we could not meet your expectations based on the score you gave. We believe that the reason is the deposit procedure you experienced when checking in to our hotel. Please allow us to explain this situation. As a hotel procedure, a certain amount of deposit is collected from all our guests at the entrance and the balance is kept for the guest inside. It should not be thought that the deposit received is only for the minibar or possible damages. You, our valued guests, can benefit from all areas of the hotel, place your orders from room service, get dry cleaning service, choose valet service and make your payment only by having these services transferred to your room. This process actually ensures that you receive much more comfortable service during your stay. If you do not leave a deposit, you will be asked to pay for the service you receive at that time, and unfortunately, your request to pay at check-out cannot be accepted since you did not leave a deposit as per the procedure. If you left a deposit in cash, you can immediately get it back in cash when you leave. We would like to remind you that assistance is provided during check-in. Rest assured that the necessary notes have been taken for your next stay. We thank you once again for your accomodation and sincerely hope that we will find another opportunity to prove our service standards and create better memories. Regards

Dear Norah, First of all, We would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to share the details of your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. You can be sure that we will happily share your kind compliments with the teammate you mentioned by name.Thank you again for your visit and we hope to welcome you again in the near future. I want you to know that I am personally ready to help you in anything I can.Kind Regards,

Dear Nouf , First of all, we would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to rate your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay.Thank you again for your visit and we hope to welcome you again in the near future.If there is anything I can help you with in order to serve you even better during your next stay, I kindly ask you to contact me without hesitation.Regards,

Dear courtney, First of all, we would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to share the details of your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. If there is anything I can help you with in order to serve you even better during your next stay, I kindly ask you to contact me without hesitation.Thank you again for your visit and we hope to welcome you again in the near future.Regards,

Dear YAKUP, First of all, We would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to rate your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay.Thank you again for your visit and we hope to welcome you again in the near future.If there is anything I can help you with in order to serve you even better during your next stay, I kindly ask you to contact me without hesitation.Regards,

Dear Shadi, We would like to thank you very much for making us feel honored by your visit by staying at Wyndham Grand Istanbul Levent, and we would like to convey that our entire team constantly strives to ensure your comfort and well-being. Please rest assured that the feedback you provided for Careme Restaurant has been forwarded to the restaurant manager. We would also like to inform you that we are trying to choose the most beautiful rooms by providing the best service we can, depending on availability, for our valued guests like you. We would also like to point out that your request has been forwarded to the Front Office manager and notes have been taken for your next stay. Thank you again for your visit and we hope to welcome you again in the near future. Best Regards

Dear Guest mohab, First of all, we would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to share the details of your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay. If there is anything I can help you with in order to serve you even better during your next stay, I kindly ask you to contact me without hesitation.Thank you again for your visit and we hope to welcome you again in the near future.Regards,

Değerli Misafirimiz Aysenur, Öncelikle Wyndham Grand İstanbul Levent’i tercih ettiğiniz ve deneyiminizi puanlamak için zaman ayırdığınızdan dolayı teşekkür ederiz. Kalışınız süresince otelimizin olanaklarından ve ekibimizin hizmetlerinden memnun kaldığınızı bilmek bizleri çok mutlu etmiştir.Ziyaretiniz için tekrar teşekkür eder, en yakın gelecekte sizi tekrar ağırlayabilmeyi ümit ederiz. Bir sonraki konaklamanızda size daha da iyi hizmet verebilmek adına yardımcı olabileceğim bir şey olduğu takdirde çekinmeden benimle irtibat kurmanızı rica ederim. Saygılarımızla,

Dear Yassir , First of all, We would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to rate your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay.Thank you again for your visit and we hope to welcome you again in the near future.If there is anything I can help you with in order to serve you even better during your next stay, I kindly ask you to contact me without hesitation.Regards,

Dear Yassir, First of all, We would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to rate your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay.Thank you again for your visit and we hope to welcome you again in the near future.If there is anything I can help you with in order to serve you even better during your next stay, I kindly ask you to contact me without hesitation.Regards,

Dear Akram ,First of all, we would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to rate your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay.Thank you again for your visit and we hope to welcome you again in the near future.If there is anything I can help you with in order to serve you even better during your next stay, I kindly ask you to contact me without hesitation.Regards

Değerli Misafirimiz Zühal Zerrin , Öncelikle Wyndham Grand İstanbul Levent’i tercih ettiğiniz ve deneyiminizi puanlamak için zaman ayırdığınızdan dolayı teşekkür ederiz. Kalışınız süresince otelimizin olanaklarından ve ekibimizin hizmetlerinden memnun kaldığınızı bilmek bizleri çok mutlu etmiştir.Ziyaretiniz için tekrar teşekkür eder, en yakın gelecekte sizi tekrar ağırlayabilmeyi ümit ederiz. Bir sonraki konaklamanızda size daha da iyi hizmet verebilmek adına yardımcı olabileceğim bir şey olduğu takdirde çekinmeden benimle irtibat kurmanızı rica ederim. Saygılarımızla,

Dear ARZU, First of all, We would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to rate your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay.Thank you again for your visit and we hope to welcome you again in the near future.If there is anything I can help you with in order to serve you even better during your next stay, I kindly ask you to contact me without hesitation.Regards,

Değerli Misafirimiz Batuhan, Öncelikle Wyndham Grand İstanbul Levent’i tercih ettiğiniz ve deneyiminizi puanlamak için zaman ayırdığınızdan dolayı teşekkür ederiz. Kalışınız süresince otelimizin olanaklarından ve ekibimizin hizmetlerinden memnun kaldığınızı bilmek bizleri çok mutlu etmiştir.Ziyaretiniz için tekrar teşekkür eder, en yakın gelecekte sizi tekrar ağırlayabilmeyi ümit ederiz. Saygılarımızla,

Dear Zuhal, First of all, We would like to thank you for choosing Wyndham Grand Istanbul Levent and taking the time to rate your experience.We are very happy to know that you were satisfied with the facilities of our hotel and the services of our team during your stay.Thank you again for your visit and we hope to welcome you again in the near future.If there is anything I can help you with in order to serve you even better during your next stay, I kindly ask you to contact me without hesitation.Regards,

Değerli Misafirimiz, Öncelikle Wyndham Grand Istanbul Levent’i tercih ettiğiniz ve deneyiminizin detaylarını paylaşarak zaman ayırdığınız için teşekkür ederiz. Kalışınız süresince otelimizin olanaklarından ve ekibimizin hizmetlerinden memnun kaldığınızı bilmek bizleri çok mutlu etmiştir. Bir sonraki konaklamanızda size daha da iyi hizmet verebilmek adına yardımcı olabileceğim bir şey olduğu takdirde çekinmeden benimle irtibat kurmanızı rica ederim. Ziyaretiniz için tekrar teşekkür eder, en yakın gelecekte sizi tekrar ağırlayabilmeyi ümit ederiz. Saygılarımızla,

Değerli Misafirimiz Emre, Öncelikle Wyndham Grand İstanbul Levent’i tercih ettiğiniz ve deneyiminizin detaylarını paylaşarak zaman ayırdığınız için teşekkür ederiz. Kalışınız süresince otelimizin olanaklarından ve ekibimizin hizmetlerinden memnun kaldığınızı bilmek bizleri çok mutlu etmiştir. Ziyaretiniz için tekrar teşekkür eder, en yakın gelecekte sizi tekrar ağırlayabilmeyi ümit ederiz. Saygılarımızla,

Değerli Misafirimiz Ismail, Öncelikle Wyndham Grand Istanbul Levent’i tercih ettiğiniz ve deneyiminizin detaylarını paylaşarak zaman ayırdığınız için teşekkür ederiz. Kalışınız süresince otelimizin olanaklarından ve ekibimizin hizmetlerinden memnun kaldığınızı bilmek bizleri çok mutlu etmiştir.Bir sonraki konaklamanızda size daha da iyi hizmet verebilmek adına yardımcı olabileceğim bir şey olduğu takdirde çekinmeden benimle irtibat kurmanızı rica ederim. Ziyaretiniz için tekrar teşekkür eder, en yakın gelecekte sizi tekrar ağırlayabilmeyi ümit ederiz. Saygılarımızla,

Dear Matthew, We would like to thank you very much for making us feel honored by your visit by staying at Wyndham Grand Istanbul Levent, and we would like to convey that our entire team constantly strives to ensure your comfort and well-being. However, we have learned about the inconveniences you experienced with some services during your stay. Please trust that this is an unfortunate situation and let me convey that it is absolutely not representative of how we aim to serve our guests. We are very sorry that we did not have the opportunity to learn about your situation and take corrective measures during your visit. Our security department could intervene or we could change your room. We would love to be able to make up for this on your next stay, so rest assured that all necessary notes have been taken. Also, rest assured that your feedback regarding your do not disturb room has been forwarded to the responsible department manager. Thank you once again for your stay and I sincerely hope that we will find another opportunity to prove our service standards and create better memories. If there is anything I can help you with in order to serve you even better during your next stay, I kindly ask you to contact me without hesitation. Best Regards / Yasemin ILGIN Guest Relations Manager