Dear marie, I appreciate you taking the time to write this review. Your feedback is helpful and will be shared with our maintenance and housekeeping teams for immediate improvement. I'm sorry we fell short of providing the satisfaction you are accustomed to and deserve with your stay. Your experience is important to us, and we hope you'll give us another opportunity soon to make your visit the best it can be. Sincerely, Michelle Cardona, GM

Dear Balaji, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay. We look forward to seeing you on a return trip. Best, Michelle Cardona, GM

Dear Michael, Thank you for writing. You booked an advance purchase rate, which offers a significant discount for reserving and paying for your room in advance. These sorts of reservations offer larger discounts in return for less flexibility and are non-refundable. I'm sorry for any confusion your advanced purchase reservations caused. We appreciate your feedback. Sincerely, Michelle Cardona, GM

Dear Elizabeth, Our favorite compliment, by far, is that guests plan to return to our hotel. I am thrilled you enjoyed your stay enough to share this great review. On behalf of the entire staff here at Springhill Suites, thank you for your business, and please come back soon. Best, Michelle Cardona, GM

Dear Nanette, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Michelle Cardona, GM

Dear Muntasir, Thank you for sharing your review and recommendation. We're pleased to hear our clean updated hotel and convenient location made for an enjoyable stay. We appreciate having you as our guest, and we hope you'll visit us again soon. Best, Michelle Cardona, GM

Dear Katherine, Our location has impressed many travelers, so I am glad you found it exceptional. Our staff works hard to keep the hotel looking great and running smoothly so our location can take center stage. We appreciate you staying and recommending our hotel. Please come see us again soon! Best, Michelle Cardona, GM

Dear Deanna, Thank you for sharing your kind review with other travelers and us. I'm glad you enjoyed our modern hotel and spacious, clean rooms. It's encouraging to hear that our hard work affects the guest experience. Please revisit us upon your return to the area. Best, Michelle Cardona, GM

Dear Doris, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Michelle Cardona, GM

Dear Nikkita, Thank you for awarding us a full rating. We're thrilled you had a delightful experience. Do visit us again soon! Best, Michelle Cardona, GM

Dear Lorenny, All-around cleanliness is a significant focus for the entire staff here at the SpringHill Suites, so it is wonderful to hear that you noticed our efforts. Thank you for being our valued guest and sharing this feel-good review. We appreciate your support and look forward to hosting you again someday. Best, Michelle Cardona, GM

Dear Richard, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Michelle Cardona, GM

Dear Jp, Thank you for taking the time to share your kind review. I’m glad you found our location convenient. We look forward to being your hotel of choice when visiting American Dream and appreciate your patronage. Best, Michelle Cardona, GM

Dear Oana, I apologize for the frustration caused by our lapses in housekeeping. We pride ourselves in being a hotel that exceeds expectations during your stay. It is disappointing that we let you down in an area that typically doesn't get overlooked. I appreciate you sharing your review, as it allows us to monitor and improve the guest experience. Please consider a return visit for a stay in line with our standards. Sincerely, Michelle Cardona, GM

Dear shutao, I'm sorry you felt compelled to rate us poorly. We strive to provide every guest with an exceptional stay, but unfortunately, we have let you down. Thank you for being our valued guest and we hope to serve you on a return visit better. Sincerely, Michelle Cardona, GM

Dear THIAGO, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Michelle Cardona, GM

Dear James, Thank you for taking the time to share a five-star review of your experience with us. We appreciate your support and look forward to serving you again. Best, Michelle Cardona, GM

Dear Karyn, Thank you for your kind comments. I am thrilled that you liked our clean, spacious rooms, friendly staff, and convenient location. The best compliment is a return stay! We appreciate your loyalty and look forward to seeing you again for your next trip to American Dream! Best, Robert Fagan, GM

Dear Jennifer, That is what we like to hear! Thank you so much for your generous review and recommendations, more importantly, for being our valued guest. It was our pleasure to host you, and we look forward to seeing you when your travels bring you back to the area soon. Best, Michelle Cardona, GM

Dear Ahisha, We strive to provide our guests with exceptional service that keeps them returning to our hotel, so it is great to hear you enjoyed your stay. Thank you for your support! Best, Robert Fagan, GM

Dear Brittny, Our goal is to provide comfort to all our guests, so I regret that you did not enjoy your visit. We appreciate your attention to reviewing our hotel and hope to better serve you upon your return to the area. Sincerely, Michelle Cardona, GM

Dear Heidi, Thank you for your positive review and, more importantly, for being our guest. We look forward to being your hotel of choice whenever you return to Carlstadt. Best, Michelle Cardona, GM

Dear nelson, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Michelle Cardona, GM

Dear Marin, Thank you for choosing us. We apologize that your experience did not meet your expectations. We appreciate your feedback and hope to have the opportunity to get it right on your next visit. Sincerely, Michelle Cardona, GM

Dear Tatiana, Our team strives to provide a great experience. We thank you for writing a review, as your feedback is helpful in continuing to obtain this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit. Best, Michelle Cardona, GM

Dear Kimirah, My sincere apology that inconsiderate guests interrupted the comfort of your stay. I completely understand your frustrations and share them. We do our best to advise all our guests of hotel etiquette in an effort to provide everyone with a quiet and comfortable stay. Your experience is not indicative of our norm, so I hope that you will consider a return visit. Again, on behalf of our entire team – I offer my apologies. Best, Michelle Cardona, GM

Dear Shuntoria, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and amenities while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Michelle Cardona, GM

Dear Latena, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Michelle Cardona, GM

Dear Brianna, It is fantastic to know that our well-designed rooms, crisp accommodations, and delicious breakfast options all contributed to a five-star experience. We appreciate your kind words and your patronage. Hosting you was a pleasure, and we hope to do so again soon. Best, Michelle Cardona, GM

Dear Melanie, I am so pleased to hear you enjoyed your stay and our accommodations. We would love for you to visit us again! Best, Michelle Cardona, GM

Dear Nicole, I'm glad our location was convenient for your visit to American Dream. Thank you for choosing us, and I hope to see you again! Best, Michelle Cardona, GM

Dear Dongmei, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Michelle Cardona, GM

Dear Calandra, Offering clean accommodations is a core goal of the staff, so it is great to hear that we delivered. Your feedback, which provides some suggestions for improvement, is very much appreciated. Thank you for staying at our hotel, and please come see us again. Best, Michelle Cardona, GM

Dear joseline, Thank you for choosing us. We apologize that your experience did not meet your expectations. We appreciate your feedback and hope to have the opportunity to get it right on your next visit. Sincerely, Michelle Cardona, GM

Dear ESTHER, We strive to provide beautiful and comfortable accommodations, so I am thrilled that you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know. Best, Michelle Cardona, GM

Dear Joyashri, While it wasn't without some flaws, I am glad to see that your stay was pleasant overall. Thank you so much for taking the time to share this informative feedback with us so we have the opportunity to address it. We hope you will consider a return trip for a flawless experience next time. Best, Michelle Cardona, GM

Dear Valencia, Guest satisfaction is our highest priority, so I regret we couldn't deliver a more positive experience. Your feedback is welcome, and we appreciate your taking the time to share your review with us. Sincerely, Michelle Cardona, GM

Dear Briana, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments, including recommendations for improvement to our breakfast options, are welcomed. We appreciate being a part of your trip! Best, Michelle Cardona, GM

Dear Wilmar, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Michelle Cardona, GM

Dear Chiquana, We are happy to hear that the hotel's location was easy for your visit. I am sorry that other aspects of your stay, mainly water pressure and pool/breakfast hours, didn’t measure up. Thank you for sharing your feedback; it helps us see how we are doing and what we can improve. Please come again soon. Best, Michelle Cardona, GM

Dear Danielle, Thank you for your kind review. We are thrilled that you enjoyed your stay overall. I'm sorry that we disappointed you by closing our pool for routine maintenance. We appreciated your patience. We value your patronage and hope to see you back for a flawless experience. Best, Michelle Cardona, GM

Dear Gisselle, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Michelle Cardona, GM

Dear Erica, Thank you for your kind words on behalf of the entire team, especially our housekeeping staff. Your comfort is our business, and we are so happy you had a five-star stay at our SpringHill Suites. Please find a reason to come back soon! Best, Michelle Cardona, GM

Dear Jasmine, Thank you for acknowledging our excellent location despite your disappointing overall experience. Thank you for your time in reviewing your visit. We hope to have the opportunity to welcome you back in the future. Sincerely, Michelle Cardona, GM

Dear Lidivina, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Michelle Cardona, GM