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Recensioner av Igar Plaza Hotel

3.5 out of 5
Igar Plaza Hotel
Plot 16, Main Street, Jinja

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 8 av 20 recensioner" "
8 - Bra i betyg. 8 av 20 recensioner" "
6 - Okej i betyg. 1 av 20 recensioner" "
4 - Dåligt i betyg. 0 av 20 recensioner" "
2 - Väldigt dåligt i betyg. 3 av 20 recensioner" "

8,6/10

Renlighet

8,4/10

Personal och service

5,2/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

6,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Stellah

Bodde här 2 nätter i augusti 2022
Svar från Jamil 10 aug. 2022
Thanks for the excellent feedback, Stellah! We're thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. We look forward to hosting you again soon for another fantastic experience! Have a beautiful day!

10/10 Fantastiskt

Jana

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very clean and super friendly!
Very nice hotel in the center/main street of Jinja! It has very friendly staff, that were very helpfull with my needs and questions. Very big room, super clean, hot water and a very nice restaurant/Cafe to chill at. Definetly recommend staying here!
Bodde här 2 nätter i januari 2018
Svar från Jamil 20 mars 2019
Dear Jana, Thank you for staying with us. We are thrilled and appreciate your feedback and we are looking forward to hosting you again!

8/10 Bra

Ronald

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A comfortable stay
Bodde här 2 nätter i januari 2024

2/10 Väldigt dåligt

Kenneth

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Although the photos look great, there were numerous things that caused us to check out early. There was only 1 stained towel, no hand towel, just a single bath towel for 2 people. The bed was uncomfortable. TV did not work. WiFi did not work.
Bodde här 2 nätter i februari 2023
Svar från Jamil 12 apr. 2023
Dear Kenneth, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Thank you.

2/10 Väldigt dåligt

Ravi

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Avoid at all costs. Rooms are nothing like the photos, they smell very bad and overall just terrible. It's what you'd expect in a hostel.
Bodde här 2 nätter i augusti 2022
Svar från Jamil 24 aug. 2022
Dear Ravi, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. Please feel free reach out via email with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Thank you.

8/10 Bra

Maria

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i juni 2022
Svar från Jamil 15 juni 2022
Dear Maria, thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future.

10/10 Fantastiskt

Adam

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good quality and location.
Cant really complain much. It has everything you need. Hot water and nets on windows. Windows are soundproof. Everyday cleaning. Restaurant is ok but a bit slow. Reception is friendly and pro. Prices are ok. The only thing that was annoying is the disco bar behind the hotel so be ready to fall asleep at 3am on weekends. Fridge in the room and kettle.
Breakfast included
Restaurant
Bathroom
Bodde här 3 nätter i januari 2022
Svar från Jamil 6 feb. 2022
Dear Adam, Thank you for having taken your time to provide a feedback relating to your stay with us. We're thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. Also, we are sincerely concerned and apologise that we fell short on your expectations in some area. Your helpful feedback is much appreciated, and this will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Thank you!

6/10 Okej

ALI

Reste med familjen
Gillade: Renlighet och personal och service
Hotel looks good from outside, clean, friendly staff. But needs some work inside. There’s no WiFi, the 2 staff we asked tried to manually enter a WiFi address but nay. Mosquito net torn in multiple places and would never seal the bed. Also gives the very basic service-no face towels, no wash clothes, and just one towel for each of us two. No shampoo,no conditioner, no body lotions, just 2 pieces of bar soaps. The key card also puts on and off the lights by inserting in its slot next to the door. To turn out the lights, you remove the card out but be prepared to walk in darkness to your bed and from your bed to the card slot to turn on the lights if you need to. We verified the lights with staff who confirmed no switch except for bathroom light. We loved the breakfast.
Bodde här 1 natt i december 2021
Svar från Jamil 5 jan. 2022
Dear Ali, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. This was an uncommon instance and we’ll do better. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Thank you!

2/10 Väldigt dåligt

Verifierad resenär

Affärsresenär, Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service
I arrived at the Hotel from Kampala after Sunset and filled in the check in form and soon after that trouble started. The hotel staff have never heard of orbitz. They never listened to any of my pleas. I was literally thrown out of the Hotel and had to drive all over town til i found a small guest house by the roadside, Bilkon Hotel, that is where I spent the night. No food no cup of tea. Choose Igar Plaza Hotel at your own peril. The worst hotel i have ever visited on planet earth
Bodde här 1 natt i april 2021
Svar från Jamil K. 17 apr. 2021
Dear Guest, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We always host and welcome guests who have booked us on Orbitz this was an uncommon instance and we’ll do better. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Thank you.

10/10 Fantastiskt

muammer

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
everything was perfect
I stayed at the hotel for 11 days. we were very pleased. everything was perfect. staff was friendly. next year, my choice will be igar.
Bodde här 11 nätter i augusti 2019
Svar från Jamil 2 okt. 2019
Thanks for staying with us. We appreciate your feedback and we are looking forward to hosting you again!

10/10 Fantastiskt

Spencer

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Igar the Place to Stay
The place to stay in Jinja. Source of Nile is 2000 UGX ride away. Excellent breakfast buffet. I arrived in Jinja 20 days ahead of booking date due to work schedule change, the Hotels.com app was not working, nor would the website let me change/cancel. Igar let me check in early and allowed me to call Hotels to cancel and rebook my room later that afternoon. 5 STAR service and patience. Small supermarket at bottom of hotel. Comfortable bed and pillows with working a/c. Choose Igar over all others. Three blocks down is The Deli, a coffee shop/ restaurant with Western style food. Europeans, Americans and Expats all eat there.
Bodde här 3 nätter i juli 2019

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet och personal och service
We liked that it was located in such s lively area. The hotel was very clean and the staff was friendly and helpful. I liked that there is a small grocery in right next door The slight hardships were-the A/C unit blew out very cold air but the room was still not that cool. The hotel was very nice for a developing area.
Bodde här 5 nätter i juni 2019

8/10 Bra

Verifierad resenär

Bodde här 1 natt i juni 2019

8/10 Bra

Verifierad resenär

Bodde här 1 natt i maj 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Centrally located Jinja town hotel
Great centre of town hotel well maintained with good spacious cafe and restaurant.
Bodde här 2 nätter i mars 2019
Svar från Jamil 28 mars 2019
Thank you for staying with us. We appreciate your feedback and we are looking forward to hosting you again!

10/10 Fantastiskt

Arif

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2019
Svar från Jamil 20 mars 2019
Thank you for staying with us. We appreciate your feedback and we are looking forward to hosting you again!

10/10 Fantastiskt

Steve, New York

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The fastest Wifi. The staff was very helpful. Clean modern rooms with a good breakfast at their restaurant. Underground parking and easy walk to pubs in the area. A jewel in an old quaint town.
Bodde här 1 natt i november 2018
Svar från Jamil 20 mars 2019
Dear Steve, Thank you for staying with us. We are happy our hotel facilities like the restaurant, Wifi and the modern rooms met your expectations. The team at Igar Plaza Hotel appreciates your feedback and we are looking forward to hosting you again!

10/10 Fantastiskt

Francois

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
My recent stay in the Igar Plaza Hotel we such a uplifting experience from the front desk to the parking lot attendant in the hotel's basement to the maintenance manager and cleaner of my room. There were no issues at all. I can highly recommend the Igar Plaza Hotel as a base for any visitor to Jinja. Their central location in Main street added to the convenience of being within two blocks from Jinja's highly acclaimed Indian restaurant Moti Mahal. I found Jinja's Moti Mahal superior to New York's first avenue Moti Mahal.
Bodde här 1 natt i augusti 2018
Svar från Kazibwe 30 aug. 2018
Thank you for your feedback, and mentioning the uplifting experience from the front desk. You’re right, we offer the best welcome experience! The team here at Igar Plaza Hotel is thrilled to hear such good review, and we’re proud to be the best hotel in Jinja. We hope to see you again soon, and bring a friend!

8/10 Bra

Kathryn

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel
As expected. Nice place for a business trip.
Bodde här 2 nätter i augusti 2018
Svar från Kazibwe 30 aug. 2018
Dear Kathryn, Thank you for staying with us. We appreciate your feedback and we are looking forward to hosting you again!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Charles 29 apr. 2018
The team here at Igar Plaza Hotel are thrilled to hear such good feedback from you, and we are looking forward to hosting you again next time you travel to Jinja.