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Recensioner av Holiday Inn Express Hotel & Suites Kailua-Kona, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Kailua-Kona, an IHG Hotel
75-146 Sarona Ln, Kailua-Kona, HI

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 515 av 1000 recensioner" "
8 - Bra i betyg. 285 av 1000 recensioner" "
6 - Okej i betyg. 100 av 1000 recensioner" "
4 - Dåligt i betyg. 51 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 49 av 1000 recensioner" "

8,8/10

Renlighet

9,0/10

Personal och service

8,4/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

8/10 Bra

Robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Centralt läge men utan balkong
Läget är toppklass om man vill bo centralt i Kona. Städningen var perfekt. Supereffektiv air-condition. Endast engångsartiklar (muggar, bestick, tallrikar) till frukosten är inte särskilt hållbart. Rent allmänt sker ingen källsortering på Hawaii utan både returflaskor och allt annat slängs i samma kärl. Frukosten är väldigt enkel sett ur svenskt perspektiv. Balkong hade varit ett pluss.
Bodde här 8 nätter i oktober 2022
Svar från Front Desk Agent 13 okt. 2022
Aloha Robert,Mahalo for taking the time to tell us about your experience at Holiday Inn Express KAILUA-KONA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the futureAgain, thank you for choosing Holiday Inn Express.

8/10 Bra

Hermann, Moraira

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Top Lage, gut ausgestattete saubere Zimmer, gutes Frühstück, alles bestens....
Bodde här 1 natt i maj 2024

8/10 Bra

Michael Ray

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Breakfast was awesome
Bodde här 6 nätter i maj 2024

4/10 Dåligt

Kelsie

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Sarai

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024

8/10 Bra

Donna

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very friendly and accomodating. Donna was there every day we were and it was a pleasure to see her. The free breakfast was great tasting with lots of variety - both hot items, continental, cold items and a variety of beverages were provided. The room was clean and updated. Great water pressure for the shower. Wish I had time to try the spa and pool
Bodde här 2 nätter i maj 2024
Svar från Netlynn G 7 maj 2024
Aloha Donna, we appreciate you feedback. Thank you for taking the time to leave us a review. We hope to see yolu again soon.

8/10 Bra

Steven

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Parking stalls are a bit tight if you have a full sized vehicle. They weren’t fully booked because of renovations on the 3rd floor, so we were lucky I suppose. There were a lot of stalls available during our stay. Overall it was a nice stay. My family and I loved the continental breakfast in the mornings. And the staff were friendly. I would stay here again when I visit next time.
Bodde här 3 nätter i april 2024
Svar från Netlynn G 25 apr. 2024
Aloha Steven, we appreciate your feedback. Thank you for letting us host your stay, we hope to see you and your family again soon. Mahalo and Aloha !

10/10 Fantastiskt

gerald

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Netlynn G 25 apr. 2024
Aloha Gerald, thank you for taking the time to leave us a review. We appreciate your feedback and hope to see you again.

6/10 Okej

Belinda

Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Hubert H.

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best experience in all of the islands. Top of the line all the way.
Bodde här 3 nätter i april 2024
Svar från Netlynn G 25 apr. 2024
Aloha Hubert, thank you so much for taking the time to leave us a review. We appreciate your feedback and hope to see you again soon. Mahalo !

8/10 Bra

Duncan, Calgary

Bodde här 1 natt i april 2024
Svar från Netlynn G 7 maj 2024
Aloha Duncan, thank you for leaving us a review, we appreciate your feedback and hope to see you again soon.

8/10 Bra

Timothy lee

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
From the time we arrived until the time we left the staff was extremely friendy and helpful. The hotel and grounds were kept very clean. Only complaint was the noise the last couple of nights we were there. There was a large group of younger people up late partying and making an excessive amount of noise. Both nights I notified the front desk and nothing was done to resolve the issue. Otherwise, we had a very nice stay.
Bodde här 7 nätter i mars 2024
Svar från Netlynn G 8 apr. 2024
Aloha Tim, we apologize inconvenience. Our deepest apologies, we hope to serve you better soon. Thank you for letting us host your stay.

10/10 Fantastiskt

Cristina

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice place and staff
Bodde här 5 nätter i mars 2024
Svar från Netlynn G 31 mars 2024
Aloha Cristina,Thank you for taking the time to leave us a review. Your feedback is appreciated. We hope to see you again soon!

10/10 Fantastiskt

Roald Harina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i mars 2024
Svar från Netlynn G 31 mars 2024
Aloha Roald,We appreciate your feedback & hope to see you again in the near future.

10/10 Fantastiskt

Helen

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great price for a super Kona location. Friendly, helpful staff, clean facility
Bodde här 3 nätter i mars 2024
Svar från Netlynn G 26 mars 2024
Dear Helen, we appreciate your feedback. Thank you for allowing us to host your stay. We hope to see you again soon. Mahalo!

10/10 Fantastiskt

Steve

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was just so welcoming and accomidating
Bodde här 3 nätter i mars 2024
Svar från Netlynn G 22 mars 2024
Aloha Steve, we appreciate your feedback. Thank you for letting us host your stay, we hope to see you again soon.

8/10 Bra

Kenneth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 1 natt i mars 2024
Svar från Netlynn G 19 mars 2024
Aloha Kenneth, we appreciate your feedback and thank you for letting us host your stay. We hope to see you again soon !

10/10 Fantastiskt

Sherri

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Netlynn G 15 mars 2024
Aloha Sherri, we appreciate your feedback. Thank you for giving us the opportunity to host your stay, we hope to see you again soon.

8/10 Bra

Rebecca

Gillade: Renlighet och personal och service
Bodde här 1 natt i februari 2024
Svar från Netlynn G 9 mars 2024
Aloha Rebecca,Thank you for allowing us to host your stay, we appreciate your feedback and hope to see you again soon.

10/10 Fantastiskt

Larry

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice breakfast til 10am offering included
Bodde här 1 natt i februari 2024
Svar från Netlynn G 1 mars 2024
Aloha Larry, thank you for taking your time to leave us a review. We appreciate your feedback and hope to see you again soon. Again, Mahalo and Aloha.

10/10 Fantastiskt

Neil

Gillade: Renlighet och personal och service
Bodde här 7 nätter i februari 2024
Svar från Netlynn G 1 mars 2024
Aloha Neil, thank you for taking the time to leave us a review. We appreciate your feedback and hope to see you again soon.

4/10 Dåligt

Stephen

Reste med familjen
Gillade: Renlighet och personal och service
Refrigerator was non functional and was needed to keep medication cool. Had to store the medication with staff downstairs. For the extremely high price charged for the room it was expected to have the appliance working!
Bodde här 1 natt i februari 2024
Svar från Netlynn G 1 mars 2024
Aloha Stephen, we apologize for the inconvenience We appreciate the feedback and hope to be of better service for you in your next stay with us. Again, thank you and we apologize for the inconvenience.

10/10 Fantastiskt

Paul Frank Heyard

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i februari 2024
Svar från Netlynn G 24 feb. 2024
Aloha, we thank you for taking the time to leave us a review. We appreciate your feedback and hope to see you again soon. Thank you !

10/10 Fantastiskt

Cathy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent and safe location with shopping and restaurants within walking distance. Clean rooms & plenty of room. Friendly & kind employees.
Bodde här 2 nätter i februari 2024
Svar från Netlynn G 24 feb. 2024
Aloha Cathy, thank you for taking the time to leave us a review. We appreciate your feedback and hope to see you again soon. Thank you !

10/10 Fantastiskt

Thomas, Corvallis

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great front desk staff and nice facilities.
Bodde här 1 natt i februari 2024
Svar från Netlynn G 24 feb. 2024
Aloha Thomas, thank you for your feedback. We appreciate you for taking the time to leave us a review. Once again, thank you and aloha !

10/10 Fantastiskt

Kathleen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
In the heart of Kailua-Kona walking district. Friendly staff. Sufficient basic amenities like breakfast included, shampoo, blow dryer, AC. We stayed comfortably one night with 5 adults in the room as we had just arrived in the evening and did not want to drive the long distance at night to the Volcano area. Good value for an expensive region. Would stay again for a night or two.
Bodde här 1 natt i februari 2024
Svar från Netlynn G 24 feb. 2024
Aloha Kathleen, thank you for taking the time to leave us a review. We appreciate your feedback and hope to see you again soon.

8/10 Bra

Mai Nou

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed here for a night since our flight got in later in the evening. The facility felt to be in a safe location with lots of entertainment and dining in the proximity. There is overnight car parking fee but it was less than $20. Plenty of car parking. A continental warm breakfast was served. Check in and check out was fast and convenient. There was a pool and weight room but we did not use it.
Bodde här 1 natt i februari 2024
Svar från Netlynn G 17 feb. 2024
Aloha, thank you for taking the time to leave us a review. We appreciate your feedback and hope to see you again soon! Mahalo from the staff and management at Holiday Inn Express Kailua Kona !

10/10 Fantastiskt

Ben

Reste med familjen
The staff is exceptional in every way!!
Bodde här 2 nätter i februari 2024
Svar från Netlynn G 17 feb. 2024
Aloha, thank you for taking the time to leave us a review. We appreciate you feedback and hope to serve you again in the near future ! Mahalo !

8/10 Bra

Maryna, Seattle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Netlynn G 17 feb. 2024
Aloha, thank you for taking the time to leave us a rating. We appreciate the feedback and hope to see you again soon! Mahalo !

10/10 Fantastiskt

Barbara

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We like to stay
Bodde här 3 nätter i februari 2024
Svar från Netlynn G 13 feb. 2024
Aloha Barbara, thank you for taking the time to give us a feedback. We appreciate it very much. We hope to see you again soon !Again, Mahalo and Aloha!

10/10 Fantastiskt

Dennis

Bodde här 10 nätter i januari 2024
Svar från Netlynn G 22 mars 2024
Aloha Dennis, thank you for taking the time to leave us a review. We hope to see you again soon. Aloha and Mahalo !

2/10 Väldigt dåligt

Carol

Very unhappy with Expedia. Tried canceling my reservation through both Expedia and Holiday Express with out success. Both told me to contact the other which I did. Payment went through Expedia but they would not respond or refund the payment. This I tried to do two months before the date of reservation. I will never use Expedia again and will share my experience with others.
Bodde här 1 natt i februari 2024
Svar från Netlynn G 10 feb. 2024
Aloha Carol,We apologize for the inconvenience. We hope that you will give us the opportunity to serve you again in the future. Please let us know if you have any questions, again Mahalo and Aloha.

6/10 Okej

Nicholas Andrew

Reste med familj och småbarn
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Nice stay
Bodde här 8 nätter i januari 2024
Svar från Netlynn G 10 feb. 2024
Aloha,Thank you for taking the time to rate your stay with us. We hope to see you again soon. Mahalo !

10/10 Fantastiskt

Diana

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were very friendly and helpful. Only stayed one night but the room was very large, quiet and felt safe! Some things showing its age but overall a good place to stay. Breakfast included to boot!
Bodde här 1 natt i februari 2024
Svar från Netlynn G 10 feb. 2024
Aloha Diana,We appreciate your feedback and look forward to serving you again in the near future. Mahalo Nui Loa !

8/10 Bra

Heidi J

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Took us a couple tries to find the right street for the hotel. Great bed and shower. I thought the rook could have used better lighting...the lamps just weren't enough.
Bodde här 1 natt i februari 2024
Svar från Netlynn G 10 feb. 2024
Aloha Heidi,Thank you so much for your feedback, we greatly appreciate it. We hope to serve you again soon. Thank you !

10/10 Fantastiskt

Melinda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great service by the front staff when we needed some extra towels and blankets. A big selection of breakfast options.
Bodde här 1 natt i februari 2024
Svar från Netlynn G 5 feb. 2024
Aloha, thank you so much for taking the time to give us a review. We appreciate your feedback and hope to see you again soon.

8/10 Bra

Brett

Bodde här 1 natt i februari 2024
Svar från Netlynn G 10 feb. 2024
Aloha Brett,Thank you for rating your stay with us. We hope to be of service to you soon. Mahalo !

10/10 Fantastiskt

Jeffrey, Regina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff and service
Bodde här 1 natt i februari 2024
Svar från Netlynn G 5 feb. 2024
Thank you for taking the time to give us a review we appreciate it. Thank you for letting us host your stay, we hope to see you again soon.

10/10 Fantastiskt

Deanne

Gillade: Renlighet och personal och service
Bodde här 1 natt i februari 2024
Svar från Netlynn G 4 feb. 2024
Aloha Deanne, Thank you for taking the time to rate our hotel. We hope to see you again soon. Aloha and Mahalo !

2/10 Väldigt dåligt

patricia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Netlynn G 1 feb. 2024
Hey Pat,We apologize for any inconvenience you may have came upon, we hope to accomodate you better next time. Thank you !

10/10 Fantastiskt

Richard

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was super comfortable and the bed was great. One of nicest Holiday Inns we have ever been to!
Bodde här 1 natt i januari 2024
Svar från Netlynn G 1 feb. 2024
Dear Richard,Thank you so much for letting us host your stay. We hope to see you again soon.

8/10 Bra

Heather

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was large and clean. Only complaint is the bed was so firm I woke up in pain each morning.
Bodde här 2 nätter i januari 2024
Svar från Netlynn G 2 feb. 2024
Aloha Heather, Thank you for letting us host your stay. We appreciate your feedback and hope to see you again soon with better accommodations.

10/10 Fantastiskt

Crestitoto

Reste med familj och småbarn
Service was great
Bodde här 1 natt i januari 2024
Svar från Netlynn G 2 feb. 2024
Aloha, thank you for choosing Holiday Inn Express, we hope to see you again soon.

2/10 Väldigt dåligt

Elizabeth

Reste med familjen
The disappointment is with Expedia, not the hotel itself. I had booked a room for 5 adults, but when we checked in there were two queen beds, with no provision for the fifth person, who literally had to sleep on the floor.
Bodde här 1 natt i januari 2024
Svar från Netlynn G 28 jan. 2024
Aloha, we apologize for the inconvenience. We hope to better serve you next time. Thank you for taking the time to leave us a review, again Mahalo !

10/10 Fantastiskt

Cheri, Gresham

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I liked the updated rooms. I liked the breakfast offered for the most part. The staff was friendly and helpful. My mom needed first aid and we got what we needed from the front desk. The pool area was nice. Parking was convenient.
Bodde här 5 nätter i december 2023
Svar från Netlynn G 28 jan. 2024
Aloha, thank you for taking the time to give us a review. We appreciate you for letting us host your stay. Hope to see you again soon, Mahalo!

10/10 Fantastiskt

Colleen

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i januari 2024
Svar från Netlynn G 28 jan. 2024
Aloha, thank you for letting us host your stay and thank you for taking the time to give us a review. We appreciate your business. Mahalo !

6/10 Okej

Kenneth

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
The pictures and descriptions made it sound like it was on the beach- we booked an ocean view but got a view of the parking lot. The room was big. And clean so over all it was good , especially since we are only here one night.
Bodde här 1 natt i januari 2024
Svar från Netlynn G 27 jan. 2024
Aloha Kenneth, Thank you for letting us host your stay. We apologize for the misunderstanding. We hope to see you again soon ! Again, thank you for choosing Holiday Inn Express.

10/10 Fantastiskt

Joann

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was quite accommodating.
Bodde här 2 nätter i januari 2024
Svar från Netlynn G 25 jan. 2024
Hi Joann,Thank you for taking the time to leave us a review and also thank you for choosing to stay with us. We hope to see you again soon.

6/10 Okej

Joseph

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Basic Place to stay,
Basic motel. good location, close to waterfront and the Trolley. Relatively cheap by Kona standards. Decent breakfast included in price. No view on lower floor. Good shower and comfortable bed, clean.
Bodde här 3 nätter i januari 2024
Svar från Netlynn G 22 jan. 2024
Aloha, thank you for allowing us to host your stay. We thank you for taking your time to leave us a review. Hope to see you again soon :)

8/10 Bra

Keshav

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location is grt
Bodde här 2 nätter i januari 2024
Svar från Net 19 jan. 2024
Thank you for taking the time to give us a review. We hope to see you again soon.