Frukostbuffé varje dag (UGX 55300 per person)
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Recensioner av Humura

4 out of 5
Humura
Plot 3 Kitante Close, Kololo, Kampala

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 35 av 101 recensioner" "
8 - Bra i betyg. 41 av 101 recensioner" "
6 - Okej i betyg. 16 av 101 recensioner" "
4 - Dåligt i betyg. 7 av 101 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 101 recensioner" "

8,6/10

Renlighet

8,6/10

Personal och service

9,0/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lugnt och tyst läge i centrala Kampala.
Mycket bra läge centralt i Kampala, men ändå mycket lugnt och tyst med närhet till grönska (golfbana). Tillmötesgående personal i reception och restaurang/bar. Dock relativt dyrt liksom övriga hyfsade hotell i Kampala.
Svar från General Manager 11 jan. 2017
Dear guest, Thank you very much for taking the time to write a review about your stay with us at Humura. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay! We look forward to hosting you again in the future and we wish you a safe trip back home! Warm regards, Deborah Vitorino

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Skulle stanna igen
Rent, fräscht med ett bra myggnät (a la sänghimmel). Bra toiletries. ACn ville inte riktigt samarbeta (den gick över i kyla automatisk även när jag försökt sätta den på fan) men eftersom det är behagligt i Kampala sov jag med den avstängd. At en god o gigantisk club sandwich på hotellets restaurang. Frukosten var liten med med ett bra urval. (Tom Allbran)

8/10 Bra

Leif , Sweden

Gillade: Personal och service och rummets bekvämlighet
A green oasis in a hectic city
Spent seven nights and was struck by the kindness and great effort that was taken to accomodate all our wishes. The standard is high Ugandan with most things you can wish for (pool, bar, restaurant, taxi service) to a reasonable price. It is Shangri-la but everything is there.

8/10 Bra

Mikael, Uppsala

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ett lugnt och trevligt alternativ
Ett lugnt och personligt alternativ till de stora hotellen. Familjärt och trevlig atmosfär. Personalen lärde känna en på kort tid och var väldigt trevliga. Trevligt mindre poolområde med restaurang i anslutning till detta.

8/10 Bra

Kristina, Stockholm

Gillade: Renlighet, personal och service och rummets bekvämlighet
Trevligt och prisvärt hotell
Trevligt och prisvärt hotell med bra läge. Maten på hotellet var inte jätterolig, men å andra sidan är det lätt att ta sig till andra restauranger. Jag kommer bo här igen nästa gång jag åker till Kampala.

8/10 Bra

Bettan, Sweden

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Nice and green location with friendly staff
We had to wait a long time to be served our orders

8/10 Bra

AC, Sverige

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Mitt intryck av Humana
Fin miljö, lugnt och skönt och intimt, fin pool och vacker trädgård, om än liten. Fina rum men det som tyvärr drar ner är maten och servicen kring den. Tog väldigt lång tid att få maten på bordet och vissa dagar kunde de ej servera allt på menyn, t ex saknade de avokado till förrätt. Det hade de dock fixat till nästa dag.Sen blev det lite hopblandning med kvitton men det kunde klaras ut. Annars ett jättemysigt ställe.

8/10 Bra

Verifierad resenär

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

6/10 Okej

Matts

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Alecia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Absolutely loved staying at Humura, staff are very friendly and helpful. They keep the hotel clean and go out of their way to ensure you are happy with their service. Woud definitely stay here again.
Bodde här 4 nätter i mars 2024

8/10 Bra

Ingemar

Gillade: Renlighet, personal och service och rummets bekvämlighet
Quiet city getaway
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Venita

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Nice friendly and helpful staff. Nice, reasonably priced place to stay in Kampala
Bodde här 6 nätter i mars 2023

10/10 Fantastiskt

Mary

Bodde här 1 natt i september 2022

8/10 Bra

Esther

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2021
Svar från Fernando Castillo General Manager 24 sep. 2021
Thank you for choosing Humura Resorts Kampala for your stay in Kampala. It was a pleasure hosting you! We really appreciate that you took the time to rate your experience at Humura. Your feedback is truly invaluable to us and we appreciate the opportunity to frequently ensure we offer a quality experience to our guests. We look forward to welcoming you back in the near future. Best regards,

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade: Renlighet och personal och service
value for money but noisy
Quant boutique hotel with decent restaurant menu and friendly staff. Unfortunately the rooms are right next to the entertainment area so late noisy nights are common. Wifi is sporadic which was annoying. All in all I recommend if you looking for proximity to UN or Italian and Irish embassies.
Bodde här 28 nätter i januari 2021
Svar från Phionah Nalukundo 2 mars 2021
Thank you for taking your time and write to us and thank you for high lightening the restaurant menu and the friendly staff we have appreciated. Please accept our apology. kindly communicate to our guest relation for your next stay in case of anything to make your stay comfortable. and we hope to host you again in the near future. Thank you, Front Office

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely property, quiet and surrounded by trees and birds singing. Kind of like an oasis in the middle of Kampala. Very relaxing and such lovely staff. They really went out of their way to make me feel welcome and accommodate my schedule with a delicious early breakfast. It is not a very fancy hotel, but it is really a delightful place to relax and retreat, very comfortable with all the amenities one could need, and a real escape from any hectic craziness in Kampala. Wish I could have stayed longer!
Bodde här 16 nätter i januari 2021
Svar från Phionah Nalukundo 13 feb. 2021
We really appreciate you for taking your time to write this amazing review and sharing your wonderful rating with us and the online community, thank you so much!! We are so glad you enjoyed the quiet and central environment in and around at the hotel and not forgetting the singing birds. The entire Humura team is so happy they made your stay a very comfortable one because you are the whole world to us! It was a pleasure having you and we cannot wait to host you again in the near future in Kampala!!!

8/10 Bra

Verifierad resenär

Bodde här 4 nätter i oktober 2020

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 28 nätter i januari 2020
Svar från General Manager 6 feb. 2020
Thank you for choosing Humura Resorts Kampala for your recent stay. It was a pleasure hosting you! Thank you for your feedback, it is truly invaluable to us and we appreciate the opportunity to frequently ensure we offer a quality experience. We look forward to welcoming you back in the near future. Best regards, Fernando Castillo

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Peaceful hotel
This is a nice, clean, peaceful hotel with lovely, friendly staff. My only gripe is that the internet frequently cuts out and can be slow
Bodde här 7 nätter i januari 2020
Svar från Joan Atim Guest Relations Manager 20 mars 2020
From Humura Resorts, we would like to thank you for taking the time to share your kind comments. The staff will be happy to hear your kind words about them. Customer service is everything to us,and it has made my day to hear that you had such a pleasant stay. We would love to have you back in the near future to your new home in Kampala!

10/10 Fantastiskt

Annie, Toronto

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Never have I had such responsive communication before arriving at a hotel. The staff is friendly and professional! The chef makes his own bread, jams and there was peanut butter. For a centrally located hotel in Kampala, Humura offers a calming respite. Easy walk to the Uganda Museum and other locations. I would definitely come again!
Bodde här 3 nätter i december 2019
Svar från Ronald 15 dec. 2019
Dear Guest, Thank you for taking your time to review our property! Humura Staff is well trained and match up to the international Leading Quality Assurance standard. Our tranquility defines the best a client looks for. We look forward to hosting you again with our hospitality in the near future. Regards, Ronald.

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is beautiful and tranquil. The pool, gym, and upper deck are all incredible features. The location can be tough to get to during the jam but once you are there, you would have no idea you are in the middle of the city.
Bodde här 2 nätter i november 2019
Svar från Ronald 25 nov. 2019
Dear Sir/Madam, Thank you for taking your time to review our property! We appreciate your compliment about our offers and services. We are sorry about the location but it hopefully defines our tranquility. We do value our clients! We look forward to hosting you again in the near future.

8/10 Bra

DAVID

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Top service
Clean and quiet with great service; a small boutique hotel with large/decent rooms. Food is fine. Only challenge is reaching the hotel during rush hours. Not many channels on the TV. Great hotel for single travelers and couples looking for a peaceful base.
Bodde här 3 nätter i juni 2019

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The wooden construction is attractive, the waterflow in the shower was low.
Bodde här 3 nätter i maj 2019

10/10 Fantastiskt

se ick

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 9 nätter i maj 2019
Svar från Ratheesh.N 31 maj 2019
Thank you for taking your time to review our service! We are privileged that our service met your expectations and you enjoyed your stay. We look forward to your next visit. Regards, Humura Team.

10/10 Fantastiskt

Thomas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Always the Go-To hotel
Beautiful grounds, clean with excellent service.
Bodde här 4 nätter i april 2019
Svar från Humura Team 30 apr. 2019
Thank you Mr Thomas! We appreciate your time to review us and it was a privilege to host you at Humura! We look forward to your next visit and stay. Warm regards,

10/10 Fantastiskt

Corinna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel
Get stay as ever at The Humura - very comfortable room and nice pool. Very helpful staff. Thanks to all at the Humura.
Bodde här 4 nätter i mars 2019
Svar från Humura Resorts 13 apr. 2019
Dear Corinna, It is always an honor to host you at our resort. We do look forward to many more of your visits to this Pristine and Tranquil paradise within a city!!! Kale!!!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Friendly and tranquile mid-city
Very friendly staff. Clean and comfortable rooms, adjacent to a nice garden. Great WiFi, and walking distances to Mulago. Will be back.
Bodde här 3 nätter i mars 2019
Svar från Raymond 27 mars 2019
Thank you !! We look forward to your next stay at Humura and are privileged to have hosted you.

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
Good except cold showet and small pool
The hotel and restaurant was generally good. It looks bigger (incl pool) than it actually is. I had no hot water in my bathroom, despite the receptionist’s attemot to fix it. Staff was kind and helpfull.
Bodde här 3 nätter i juli 2018

10/10 Fantastiskt

Kathy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A gem in the middle of the capitol
After many trips to Kampala We have finally found ‘our hotel” Cozy, hidden away right in the heart of the city We entertained up to 20 for dinner and our Ugandan guests were impressed Like having dinner in a tree house The servers worked hard to please us Only wished I had had time for the gym that looked really clean No bug bites of any kind
Bodde här 4 nätter i juni 2018
Svar från Raymond. 26 juni 2018
Dear Kathy, Thank you for taking your time to review us! It was a privilege to to host you and your team and we look forward to your next visit in Kampala. Warm regards,

10/10 Fantastiskt

Wendy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Would stay here again!
I enjoyed my time here. My first time at this hotel and the staff treated me like an old friend. Food from the restaurant was good too! Fresh made eggs for breakfast, however you want them. Buffet had everything you could want. The place was quiet too!
Bodde här 7 nätter i juni 2018
Svar från Raymond Odima 24 juni 2018
Thank you Robert! We appreciate your time to review us and it was a privilege to host you at Humura! We look forward to your next visit and stay. Warm regards,

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Management showed poor regard for clients' comfort
Major building work was going on while we stayed for 2 nights in April 2018. The hotel should have been closed during this period. After a long hot journey to Kampala we had to step over plastic sheets and dusty corridors and endure drilling and hammering throughout the afternoon. The advertised swimming pool was not available due to the buiding work going on all around it. On our 2nd day we found the room had not been cleaned or made up. My wife had to ask for clean towels and we made our own bed. This is not the standard we would expect from an expensive hotel. We could have booked into many other hotels in Kampala if we had known that refurbishments were ongoing. On complaining to the manager my wife was told the work would be finished in 3 or 4 days - that is not the point - it should have been closed! We were offered a complimentary dinner but found the outdoor dining area was not lit. We had to use a flashlight and other guests were using their mobile phones to read the menu. We waited a long time for our food only to find it was poorly cooked. On a good note - the single server was helpful, moving us indoors to the lounge when a thuderstorm threatened. On checking out the manager did not know how to operate the computer. The receptionist, however, was polite and courteous. This hotel looks good online but the management showed little regard for the comfort of their clients.
Svar från Raymond. 22 maj 2018
Dear Sir, We apologize for any inconvenience that may have been caused and confirm that the upgrading of our business center has been completed. We look forward to host you once again and accord you the service expectations.. Warm regards,

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Charming hotel with tranquil garden and good chef
This is a charming hotel with lots of local touches--African art, weavings, etc--and a pleasant garden. Parts of the property were being renovated while we were there, but the staff did their best to minimize the disruption. We were particularly impressed by the kitchen--the chef uses fresh local ingredients and to cook tasty meals.
Bodde här 4 nätter i april 2018
Svar från Raymond. 5 maj 2018
Thank you for your review and your preference to have stayed at Humura! We are in the process of completing our new business centre by 10th ,May and look forward to hosting you in the near future again!

4/10 Dåligt

Susan, Amsterdam

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Disappointed
I chose this hotel due to its size and location (quite central), but I was disappointed when we arrived. The staff is very friendly and quite helpful, but unfortunately they were building and refurbishing different parts of the property. This resulted in a drained swimming pool and loud construction noise throughout the day and into the night. When we asked about the construction at night, the staff did a wonderful job of stopping the construction. This was very thoughtful and helpful. While I understand the need to refurbish and expand, I would suggest that people are informed or compensated (such as a free dinner) during those times.
Bodde här 2 nätter i april 2018
Svar från Raymond. 30 apr. 2018
Dear Susan, Thank you for your review and we apologise for any inconvenience caused. We were in the process of upgrading our business centre and which has been completed. We look forward to host you in the near future so that you may enjoy the signature tranquility that is Humura! Warm regards,

8/10 Bra

Rachel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Solid option for a business hotel
I had a nice stay, all of the staff really went out of their way to provide good service. It will be really nice once the construction is completed, would be happy to stay again.
Bodde här 3 nätter i mars 2018
Svar från Raymond. 21 mars 2018
Dear Rachel, Thank you for your feedback and your preference to stay at Humura.We are happy to have met your expectations and look forward to host you in the near future when our new business area is opened!

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet och personal och service
Feedback
Breakfast need to be worked on as compared to Protea, Sheraton there are improvements because rates are $20 - $40 apart, the bed was very hard I was in room 19, 1 towel was also not wow I had to request and also arriving with some construction, nothing wrong with that but at least I could have been informed prior. It was noisy even though I heard it was controlled. Other meals ordered on the menu were fine and there’s beautiful gardens and friendly staff and good WiFi
Bodde här 3 nätter i mars 2018
Svar från Raymond 21 mars 2018
Thank you for your feedback.We have taken note of concerns raised and we are working towards enhancing the expectations. Kind regards,

10/10 Fantastiskt

Ernst Wilhelm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2017

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel, good location. Pool could be a little cleaner but room was spotless. Some issues with their credit card machine and payment. Breakfast was amazing!
Bodde här 2 nätter i oktober 2017
Svar från Raymond. 19 nov. 2017
Thank you!

10/10 Fantastiskt

Tom, Nairobi

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The room was large, the restaurant was good and there was a small but adequate gym. The golf course next door was a great place to go for a run.
Bodde här 1 natt i oktober 2017
Svar från Raymond 19 nov. 2017
Thank you!

8/10 Bra

ALEXANDER

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Комфортный и уютный отель
Очень хороший, чистый, уютный, красиво оформленный отель с быстрым и стабильным сигналом вай-фая. Хороший завтрак. Есть маленький бассейн, правда, без купающихся.
Bodde här 2 nätter i augusti 2017

8/10 Bra

James

Gillade: Renlighet och personal och service
Nice boutique hotel
In a quiet but central area. I booked for one night and stayed for four, so I was quite happy with the choice.
Bodde här 1 natt i augusti 2017

8/10 Bra

Konstantin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice tiny hotel with perfect small garden and very friendly staff. All you need you can ask on reception
Svar från FOM 17 apr. 2017
Dear Konstantin, Thank you for your review and we look forward to your next visit! Regards, Raymond Odima FOM

10/10 Fantastiskt

Jaqueau, Washington, DC

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Hotel, quiet location in Kampala
The service was fantastic and the staff friendly and professional. The grounds are nice including a modest swimming pool (undergoing renovations while I visited, but it looks nice) and outdoor seating areas. It is located in a nice quiet location within the city. A taxi is needed to reach entertainment areas but it is only a 5-10 minute taxi ride to nearby areas including Acacia mall. Overall, I had a pleasant stay here and would recommend it.
Svar från Humura 23 mars 2017
Dear Jaqueau, Thank you for taking your time to review our service! We are privileged that our service met your expectations and you enjoyed your stay. We look forward to your next visit. Regards, Raymond.

10/10 Fantastiskt

Keith B, US

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Humura Resort is a excellent hotel.
My room was nice and clean. They have a great breakfast buffet. Humura made sure my business needs was met..
Svar från Raymond Odima 20 okt. 2016
Dear Keith, Thank you for having accorded us the privilege to host you! We are humbled with your review and look forward to your next stay!

10/10 Fantastiskt

Gina Marie, US

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hidden oasis in the busy city of Kampala.
I stayed at Humura for a week in Oct 2016. The staff were delightful and attentive. It felt like I was staying at a wealthy relative's guest house for the week. Highly recommend.
Svar från Raymond Odima 20 okt. 2016
Dear Gina, Thank you for your preference to stay with us and we are honoured with your review. We look forward to your next visit.

10/10 Fantastiskt

Jan, Seinäjoki Finland

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel, can recommend!

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
Too many negatives
Extremely nice staff. However ... Virtually no WiFi the duration of the stay (but working at hotel down the road). AC not working. Tea bags not replenished each day. Only 2 satellite TV channels available. Uncomfortable bed. Apalling vegetable curry!

8/10 Bra

Bernedine, Amersfoort

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice and quite place in the city centre
This resort is a very nice and quiet oasis in the city centre of Kampala. The staff is very hospitable and kind. Good food on a nice and green terras. Wifi worked well, and there is a small business centre with a computer and printer.

4/10 Dåligt

Sam, Switzerland

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Wasted Potential
Humura, at initial observation, has the foundation to be a top 4 star hotel; unfortunately as my title underscores it, most of its potential is flushed down the drain. I stayed 9 days during year end 2015. -Staff is very nice and serviable but lacks any sort of formal training. -TV only had two local channels (contrary to what is advertised), reason invoked was the recently completed renovation....strange -Hot water in the shower takes a good 20mins - and again the reason invoked was the recently completed renovation...strange. Furthermore a shower door would be useful, as the water spills out after each shower session. -The hotel restaurant is supposed to be open until 10pm; yet in two occasions it was closed by 9pm and the reasons invoked were at best quite dubious -Reservation done though Expedia but upon arrival they had no record of it -Very happy that there was an air conditioner in the room, but leaked inside the room. -The manager was unresponsive. -Restaurant food was so so - very dry. And a lot of the food listed on the menu did not exist (or stock had suddenly vanished....for all 9 days I was there) I could go on. To be fair the compound looks great and it is with regret that I write this. At a lower daily rate maybe most of the missteps would have been palatable, but not a 4 star hotel charging $160+ daily. I have read the response of the hotel management to other similar reviews, in which they flat out deny such allegations, I am here to tell you it is TRUE.

10/10 Fantastiskt

Thore Anton, Oslo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice boutique hotel!
Such a positive surprise to find this excellent small boutique hotel in central Kampala. Great value! Only downside was lack of hot water in the shower, on one occation.