Lobby
Se tillgänglighet

Recensioner av Best Western Plus Kennewick Inn

2.5 out of 5
Best Western Plus Kennewick Inn
4001 W 27th Avenue, Kennewick, WA

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 510 av 787 recensioner" "
8 - Bra i betyg. 187 av 787 recensioner" "
6 - Okej i betyg. 56 av 787 recensioner" "
4 - Dåligt i betyg. 26 av 787 recensioner" "
2 - Väldigt dåligt i betyg. 8 av 787 recensioner" "

9,2/10

Renlighet

9,4/10

Personal och service

9,2/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Sharon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från GM-BWPKennnewick 9 maj 2024
Thank you for choosing to stay with us. Thank you for your rating and we hope to have you here with us again soon!

10/10 Fantastiskt

Bradley

Bodde här 1 natt i maj 2024
Svar från jaredk 8 maj 2024
Thank you for choosing the Best Western Plus Kennewick Inn. We hope you were able to enjoy all we have to offer. Please come see us again next time you travel to our area!

10/10 Fantastiskt

Elia

Gillade: Renlighet
Bodde här 1 natt i maj 2024
Svar från GM-BWPKennnewick 8 maj 2024
Thank you for rating your stay with us. We greatly appreciate your business

10/10 Fantastiskt

Pamala

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our room was clean, love the tub. It was very relaxing after a long ride!
Bodde här 1 natt i maj 2024
Svar från GM-BWPKennnewick 4 maj 2024
Thank you for choosing the Best Western Plus Kennewick Inn. We greatly appreciate you business and hope to see you again soon!

10/10 Fantastiskt

Monique

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked the spaciousness.
Bodde här 1 natt i maj 2024
Svar från GM-BWPKennnewick 4 maj 2024
Thank you for choosing the Best Western Plus Kennewick Inn. We hope to have the opportunity to take care of you again!

8/10 Bra

Molly

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed at this hotel while in town for a soccer tournament. It was just what we needed - convenient to various locations, breakfast included, and an indoor pool (open 24 hours!). The pool was a big hit with the kids. Staff were super nice and accommodating and dogs were even allowed! Worked great and would definitely stay again.
Bodde här 2 nätter i april 2024
Svar från GM-BWPKennnewick 4 maj 2024
Thank you for choosing the Best Western Plus Kennewick Inn. We greatly appreciate you business and hope to see you again soon!

10/10 Fantastiskt

PAUL

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location with a lot of dining options in the area.
Bodde här 1 natt i maj 2024
Svar från GM-BWPKennnewick 4 maj 2024
Thank you for choosing the Best Western Plus Kennewick Inn. Please come see us again next time you travel to our area!

10/10 Fantastiskt

keerthana

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was good
Bodde här 3 nätter i april 2024
Svar från GM-BWPKennnewick 4 maj 2024
Thank you for choosing the Best Western Plus Kennewick Inn. We greatly appreciate you business and hope to see you again soon!

10/10 Fantastiskt

Diane

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property adjacent to Walmart littered w/ trash
Bodde här 1 natt i april 2024
Svar från GM-BWPKennnewick 6 apr. 2024
Thank you for choosing to stay with us. We do apologize for unsightly property next to us. We hope to have the opportunity to have you stay with us again soon!

10/10 Fantastiskt

Alicia

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
PROS: Staff were all pleasant and helpful to interact with. The pool was a good size and they had a hot tub too. The room was comfortable and shower worked well. CONS: Our bathroom sink drained slowly. Not a real problem, just something I noticed and could be an easy fix. Overall I would stay here again.
Bodde här 1 natt i mars 2024
Svar från GM-BWPKennewick 3 apr. 2024
Thank you for choosing to stay with us. We greatly appreciate your business and hope to have you stay again soon!

6/10 Okej

Kevin

Reste med familjen
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet
Clogged sink
Bodde här 2 nätter i mars 2024
Svar från GM-Kennewick 1 apr. 2024
Thank you for choosing to stay with us and for letting us know about your stay. We do apologize for the inconvenience and we will make sure maintenance addresses this issue. We hope to have the opportunity to provide you with a superior experience in the future.

8/10 Bra

Jing, Irvine

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice stay!
Bodde här 1 natt i mars 2024
Svar från GM-BWPKennnewick 29 mars 2024
Thank you for choosing the Best Western Plus Kennewick Inn. We hope to have the opportunity to have you stay with us again soons!

10/10 Fantastiskt

Martiel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Affordable and right beside walmart, mcd and bk. Hot complimentary breakfast, comfortable bed, friendly and helpful staff. Will stay here again!
Bodde här 1 natt i mars 2024
Svar från GM-BWKennnewick 24 mars 2024
Thank you for choosing the Best Western Plus Kennewick Inn. We greatly appreciate your business and look forward to seeing you again!

10/10 Fantastiskt

Edwar

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really good breakfast
Bodde här 1 natt i mars 2024
Svar från GM-BW Kennewick 20 mars 2024
Thank you for choosing the Best Western Plus Kennewick Inn. We greatly appreciate your business and hope to see you again soon!

10/10 Fantastiskt

dave

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Just checked in. Staff were great. Room meets ir exceeds expectations.
Bodde här 1 natt i mars 2024
Svar från GM-BW Kennewick 20 mars 2024
Thank you for taking time to review your stay. We are very happy to have had the opportunity to take care of you and we hope to see you again soon!

8/10 Bra

Rebecca

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Breakfast was good our first night but they coukd not keep up with the demand on the second day.
Bodde här 2 nätter i mars 2024
Svar från GM-Kennewick 13 mars 2024
Thank you for choosing to stay with us. We greatly appreciate your business and hope to provide you with a superior experience in the future.

10/10 Fantastiskt

Steph

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place, nice rooms, great customers service from staff.
Bodde här 2 nätter i mars 2024
Svar från GM- BWKennewick 7 mars 2024
Thank you for choosing to stay with us. We greatly appreciate your business and hope to see you again soon!

8/10 Bra

Kennedi

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel was decent I wouldn’t mind staying here again.
Bodde här 2 nätter i februari 2024
Svar från GM-BWKennnewick 3 mars 2024
Thank you for choosing to stay with us. We hope to see you again soon!

8/10 Bra

Saravanakumar

Bodde här 1 natt i februari 2024
Svar från GM-BWKennnewick 24 mars 2024
Thank you for choosing the Best Western Plus Kennewick Inn. We hope to have the opportunity to have you stay with us again soon!

10/10 Fantastiskt

thomas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från GM-BWKennnewick 24 feb. 2024
Thank you for choosing the Best Western Plus Kennewick Inn. We greatly appreciate your business and hope to see you again soon!

8/10 Bra

christina

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från GM-BWPK 15 feb. 2024
Thank you for choosing the Best Western Plus Kennewick Inn. We greatly appreciate your business and we hope to see you again soon!

10/10 Fantastiskt

Pro General

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 10 nätter i januari 2024
Svar från GM-BWPK 15 feb. 2024
Thank you for choosing the Best Western Plus Kennewick Inn. We greatly appreciate your business and we hope to see you again soon!

10/10 Fantastiskt

Michele

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från GMBWPK 15 feb. 2024
Thank you for choosing the Best Western Plus Kennewick Inn. We greatly appreciate your business and we hope to see you again soon!

8/10 Bra

Danette

Bodde här 1 natt i januari 2024
Svar från GM-BWPK 15 feb. 2024
Thank you for choosing the Best Western Plus Kennewick Inn. We greatly appreciate your business and we hope to see you again soon!

8/10 Bra

Carmen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från GMBWPK 15 feb. 2024
Thank you for choosing the Best Western Plus Kennewick Inn. We greatly appreciate your business and we hope to see you again soon!

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We’re able to get a room close to the door because Ivhave a hard time walking. We couldn’t find out how to turn TV on but the staff came right away to help us
Bodde här 1 natt i december 2023
Svar från GMBWPK 15 feb. 2024
We are very happy to have been able to take care of you and we hope to see you again next time you travel to our area!

10/10 Fantastiskt

Christina

Bodde här 1 natt i december 2023
Svar från GM-BWPK 15 feb. 2024
Thank you for choosing the Best Western Plus Kennewick Inn. We greatly appreciate your business and we hope to see you again soon!

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A good choice.
Property was clean and reception was good. Pool and hot tub very nice. Water temps good, clean, and not over chlorinated. Bed could have been a little more comfortable but it wasn’t a deal breaker. Breakfast was better than most for continental style. I’d stay here again.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Ma. Razzel

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean and comfortable!
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Detrik, Vancouver

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful property, room was huge, staff was so friendly. Breakfast was good.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Pattie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was nice and quiet. Checkin was easy and staff very nice.
Bodde här 1 natt i december 2023

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Convenient and clean, but needs new mattresses
The location is convenient with a lot of nearby retailers. The hotel was comfortable and clean and the staff was friendly. The beds felt worn out, though. I'm not sure if they were a bit lumpy or if I was feeling the springs, or maybe they were just too firm. Whatever it was, they weren't very comfortable to me. Everything else was great, and the breakfast had a decent variety of options.
Bodde här 1 natt i december 2023

8/10 Bra

Dawn D

Bodde här 1 natt i december 2023
Svar från GMBWPK 15 feb. 2024
Thank you for choosing the Best Western Plus Kennewick Inn. We greatly appreciate your business and we hope to see you again soon!

10/10 Fantastiskt

Anabel

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
LOVED the 24hr Pool & Hot Tub! Clean room. Friendly staff. Delicious breakfast! We will return!
Bodde här 1 natt i december 2023

6/10 Okej

Diana

Gillade: Personal och service
Gillade inte: Renlighet och rummets bekvämlighet
Disappointing
We booked this trip because my husband is a long haul truck driver and only had 1 full day off before he had to be back on the road again. Becauae of this, we had booked a room for 2 nights with the jetted tub. The idea was thay he'd be able to soak his tired body on his day off. The room itself wasn't bad...at first. The tub worked great, and he did get to use it the first night. However, the bed was so terrible that we had to request to change rooms for the second night. Now, I'm admittedly boogie when it comes to beds and sleep. My husband on the other hand is absolutely NOT picky! He's a 10 year Navy vet who can literally sleep anywhere, and in any position! So when we both had an absolutely terrible night trying to sleep, he told me the bad was bad! Whew, it wasnt just me. Aside from the bed, that particular room was fairly dirty. As in, the cointer area was sticky, the wood blinds were covered in dust, and even the headboard was filthy dusty. The room on the second night didn't have the jetted tub, but we both agreed that a decent night of sleep was worth giving that up. However, our room rate wasnt adjusted to reflect this. Sure, the young lady at the front desk apologized profusely for the uncomfortable bed, but that was out of her control. She did tell me she was going to adjust the room rate, but as we were walking up the stairs with the new room keys, someone (I'm assuming a manager or owner) wanted to know what "that's all about." Our final bill was the same.
Bodde här 2 nätter i november 2023
Svar från GM-BWKennnewick 2 dec. 2023
We do apologize for the issues you experienced and have adjusted the bill to reflect the room change and inconvenience. We hope to have the opportunity to provide you with a superior experience in the future.

10/10 Fantastiskt

Jaimee

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It’s hard to find a hotel room that can comfortably sleep a family of 5. This larger room was a huge success! Pool and hottub were great too.
Bodde här 1 natt i november 2023
Svar från jaredk 24 nov. 2023
Thank you for choosing the Best Western Plus Kennewick Inn. We are very happy to have been able to take care of your family and we hope to see you again soon!

10/10 Fantastiskt

Linda

Bodde här 1 natt i november 2023

4/10 Dåligt

Debra

Gillade: Renlighet
Upstairs tenants were noisy until after midnight and were running around at 6:00 in the morning. Beds were too hard.
Bodde här 2 nätter i november 2023
Svar från jaredk 16 nov. 2023
We do apologize for the issues you experienced. We hope to have the opportunity to provide you with a superior experience in the future.

6/10 Okej

Viktoriya

Bodde här 2 nätter i november 2023
Svar från jaredk 14 nov. 2023
Thank you for rating your stay with us. We hope to have the opportunity to provide you with a superior experience in the future.

10/10 Fantastiskt

David

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location
Bodde här 2 nätter i november 2023
Svar från jaredk 12 nov. 2023
Thank you for choosing the Best Western Plus Kennewick Inn. We greatly appreciate your business and hope to see you again soon!

10/10 Fantastiskt

Joanna

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från jaredk 8 nov. 2023
Thank you very much for choosing the Best Western Plus Kennewick Inn. We greatly appreciate the rating and we hope to have you back again soon!

10/10 Fantastiskt

Vern

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice
Bodde här 1 natt i november 2023
Svar från jaredk 5 nov. 2023
Thank you for rating your stay with us. We hope to have you stay with us again soon!

10/10 Fantastiskt

Angelica

Bodde här 1 natt i november 2023
Svar från jaredk 24 nov. 2023
Thank you for staying with us. We greatly appreciate your business. We hope to have the opportunity to have you stay with us again.

10/10 Fantastiskt

DOUGLAS

Bodde här 8 nätter i oktober 2023
Svar från jaredk 4 nov. 2023
Thank you very much for rating your stay with us. We hope to have the opportunity to have you here again soon!

10/10 Fantastiskt

Regina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Friendly staff, great brekfast!
Bodde här 1 natt i oktober 2023
Svar från jaredk 3 nov. 2023
Thank you for choosing the Best Western Plus Kennewick Inn. We greatly appreciate your feedback and hope to have the opportunity to have you stay with us again soon!

10/10 Fantastiskt

Kelly

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the 24 hour pool access! Staff was wonderful and its perfectly located to many stores/food options.
Bodde här 1 natt i oktober 2023
Svar från jaredk 22 okt. 2023
Thank you very much for choosing the Best Western Plus Kennewick Inn. We hope to have you stay with us again soon!

4/10 Dåligt

Jerry

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
We didn't stay because there was no hot water. The staff was very nice and embarrassed that the hot water tank was broken and there was no idea of when it would be fixed. Otherwise it appeared to be a first class hotel.
Bodde här 1 natt i oktober 2023
Svar från jaredk 20 okt. 2023
We do greatly apologize for the problem. We hope to have the opportunity to provide you with a superior experience in the future.

4/10 Dåligt

Kibra

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
The hot water heater was broken, so there was no hot water for showers. While that was annoying, I have to admit having a working hot tub made up for it a little. And, I was given an additional $20 off of the room and they said I would get double points.
Bodde här 2 nätter i oktober 2023
Svar från jaredk 19 okt. 2023
We do greatly apologize for the hot water issues. We have provided you with the bonus points which take 2 to 5 days to be reflected in your account. Please contact us in the next 3 business days if you do not see the points posting. Thank you for letting us know about your stay and we hope to have the opportunity to provide you with a superior experience in the future.

4/10 Dåligt

Christina

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och rummets bekvämlighet
The hotel could have been a good stay, but I was told when I checked in that there was no hot water and they'd offer me $20. It was late and I only had a few hours to sleep, shower, and get back to work. If they had called me, I would have stayed somewhere else. And I didn't even get the too small $20 offer because I had prepaid the room. Such a waste of my time, stress, and money.
Bodde här 1 natt i oktober 2023
Svar från jaredk 20 okt. 2023
We do greatly apologize for the problem. We hope to have the opportunity to provide you with a superior experience in the future.

6/10 Okej

Cheryl

Reste med sin partner
Gillade: Renlighet och personal och service
This property was conveniently located and super clean. I was disappointed in the quality, given the price we paid. One of the beds collapsed at one of the corners when we sat on it. We slept on the other bed, but it squeaked a lot when we adjusted our position. The dust ruffle was torn, one of the curtains wasn't hanging right, the fridge wasn't sufficiently cold, and the shower/sink/toilet were all very slow to drain. These things weren't that big of a deal, each on its own, because we were still able to use the plumbing sufficiently, we still had a bed that gave us a mostly adequate night's sleep, and we didn't have anything critical that required a cold fridge. However, having so many things wrong with the room, given the price we paid, was irritating.
Bodde här 1 natt i oktober 2023
Svar från jaredk 18 okt. 2023
Thank you for letting us know about your stay. We do apologize for the inconveniences you experienced. We hope to have the opportunity to provide you with a superior experience in the future.