Utsikt mot poolen och öppet alla dagar

Recensioner av Courtyard by Marriott Key West Waterfront

3 out of 5
Courtyard by Marriott Key West Waterfront
3031-41 N Roosevelt Blvd, Key West, FL

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 598 av 1005 recensioner" "
8 - Bra i betyg. 251 av 1005 recensioner" "
6 - Okej i betyg. 82 av 1005 recensioner" "
4 - Dåligt i betyg. 39 av 1005 recensioner" "
2 - Väldigt dåligt i betyg. 35 av 1005 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,6/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

8/10 Bra

Anna-Karin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från AGM 14 feb. 2024
Dear Anna Karin,Our team is very pleased to hear that they met your expectations. We hope to be your first choice during your next visit to Key West!Always at your service, Mai Bonillo Assistant General ManagerCourtyard By Marriott Key West Waterfront

8/10 Bra

Malin

Bodde här 1 natt i januari 2024
Svar från AGM 4 feb. 2024
Hello Malin,Thank you for your feedback. It was our pleasure to have you as our valued guest.We hope that we will be your first choice during your next visit to Key West Florida.With hospitality,Mai BonilloAssistant General ManagerCourtyard By Marriott Key West

8/10 Bra

Anders

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i januari 2024
Svar från AGM 4 feb. 2024
Greetings Andres,Thank you for your feedback. It was our pleasure to have you as our valued guest.We hope that we will be your first choice during your next visit to Key West Florida.With hospitality,Mai BonilloAssistant General ManagerCourtyard By Marriott Key West

8/10 Bra

Shera

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från AGM 23 dec. 2023
Greetings Shera,On behalf of the entire hotel team, I want to thank you for sharing your guest experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely, Mai Bonillo AGM Courtyard Marriott

8/10 Bra

Yvonne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från AGM 23 dec. 2023
Greetings Yvonne,On behalf of the entire hotel team, I want to thank you for sharing your guest experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely, Mai Bonillo AGM Courtyard Marriott

2/10 Väldigt dåligt

Anders

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ett motell vid tungt trafikerad motorväg
Jag och min sambo betalade ett extremt överpris för boendet, trots medvetenheten om att Key west är dyrt överlag. Över 5.000 SEK per natt. Förväntningarna var relativt höga. Vi fick ett rum i A-huset. Rummet såg ut som tidigt 2000-tal. Rummet var oerhört lyhört och det går en motorväg utanför. Man hör precis allt! När det är mycket trafik tutas det och motorerna hörs. På nätterna när det är gles trafik kör de istället förbi i extremt höga hastigheter. AC:n var placerad på golvet vid sängen. Den lät fruktansvärt högt. Frukosten var äcklig och nästintill oätlig. Man får en kupong och får välja mellan begränsat antal rätter. Endast en dryck ingår vilket betyder att du inte kan få både juice och kaffe. Det står starbucks på kaffet men det smakar s**t. Personalen i kaféet ville inte servera ut vid poolen andra dagen trots att de gjorde det första dagen. Det här bör istället klassas som ett knappt tvåstjärnigt motell längs en motorväg. Motellet har en liten mysig strand, men där varnar de för krokodiler (ej alligatorer) så vi fann det svårt att lägga oss och koppla av där. Men bra att de varnar iallafall. Kanske hade vi trivts aningen bättre med ett rum längre bort från motorvägen. Rummet var rent, men det luktade extremt starkt av rengöringsmedel till den grad att vi fick vädra ett bra tag innan det blev uthärdligt. Trevlig personal i receptionen, dock räddar det ej ett dugg av den totala upplevelsen. Bästa med hotellet? Att åka därifrån
Bodde här 2 nätter i januari 2023
Svar från General Manager 31 jan. 2023
Dear Anders,We appreciate your comments and are sorry that not everything about your stay was as you expected. Had we known that you were not satisfied with aspects of your visit, our team would have been happy to accommodate you accordingly. In the future, please don't hesitate to let our friendly team know about any issues you face. We would love nothing more than to welcome you back for a better overall visit the next time you visit Key West.

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Old building, quite run down. Basically no service apart from front desk, had to carry out bags on our own etc
Bodde här 2 nätter i december 2019
Svar från sd 31 dec. 2019
Thank-you for your feedback

8/10 Bra

Chris

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Ok
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Idaisy

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love this hotel, I’ve been here on Vacation with the family and now for work and it is perfect. I’m an early bird, the pool and hot tub opens at 6:00 a.m. and there is complimentary coffee and tea in the lobby. The staff is super friendly and knowledgeable. Definitely coming back.
Bodde här 1 natt i maj 2024
Svar från General Manager 22 maj 2024
Dear Idaisy,We're proud to include you among our returning guests. It's great to know that our friendly staff, early pool hours, and complimentary coffee continue to impress you. We look forward to seeing you again soon.Michael Napieralski,General Manager

10/10 Fantastiskt

Misti

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice middle of everything shopping food ets
Bodde här 1 natt i maj 2024
Svar från General Manager 20 maj 2024
Dear Misti, Thank you for taking the time to leave us a review. Your five-star rating means the world to us, and we are happy to hear that we met your expectations. It sounds like our location was convenient for your plans on the island. It's our hope you will consider joining us again soon as it was our pleasure having you as our guest at Courtyard Key West WaterfrontMichael Napieralski,General Manager

10/10 Fantastiskt

LAZARO

Reste med familjen
Gillade: Boendets skick och faciliteter
Nice staff good attention beautiful property
Bodde här 1 natt i maj 2024
Svar från General Manager 20 maj 2024
Dear Lazaro,It was a pleasure hosting you at Courtyard Key West Waterfront! We're glad our friendly staff and beautiful property impressed you, and we look forward to seeing you again soon.Michael Napieralski,General Manager

4/10 Dåligt

Kevin

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Karin at front desk…not the first person you want representing your brand. Terrible exterior, very nice pool and immaculate room.
Bodde här 1 natt i maj 2024
Svar från General Manager 17 maj 2024
Dear Kevin,Thank you for taking the time to review your stay with us. I am so deeply sorry that we didn't meet your expectations as we strive to give our guests the upmost enjoyable visit. We look forward to resolving these issues and welcome you back for a more positive experience. Sincerely,Michael Napieralski, General Manager

10/10 Fantastiskt

Graham

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från AGM 17 maj 2024
Greetings Graham,Thank you for your fantastic 5-star review of our resort! We are delighted that you selected the Courtyard By Marriott Key West Waterfront for your recent vacation. We look forward to having you as our valued guest for many years to come.With Hospitality, Mai Bonillo Assistant General ManagerCourtyard By Marriott Key West Waterfront

10/10 Fantastiskt

Gilberto

Excellent.
Bodde här 1 natt i maj 2024
Svar från General Manager 15 maj 2024
Dear Gilberto,We're glad you had an excellent experience at Courtyard Key West Waterfront. It was a pleasure to host you, and we look forward to welcoming you back for another exceptional stay!Michael Napieralski,General Manager

10/10 Fantastiskt

Liset

Good service and very cool location
Bodde här 2 nätter i maj 2024
Svar från AGM 13 maj 2024
Greetings Liset,I am delighted that you enjoyed your accommodations. Our team is very pleased to hear that they met your expectations. Thank you for your feedback. We strive to make each of our guests feel happy and at home. Thank you for choosing us for your recent vacation. We hope to be your first choice the next time you are Sunny Key West!Always at your service,Mai BonilloAssistant General ManagerCourtyard By Marriott Key West Waterfront

8/10 Bra

Adio

Gillade: Renlighet och boendets skick och faciliteter
Everything was great
Bodde här 1 natt i maj 2024
Svar från General Manager 9 maj 2024
Dear Adio,Thank you for your fantastic review and for choosing Courtyard Key West Waterfront! We appreciate you taking a moment to let us know about your experience. It was a pleasure having you visit, and we look forward to seeing you soon.Michael Napieralski,General Manager

10/10 Fantastiskt

Adam

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice and relaxing place to stay.
Bodde här 2 nätter i maj 2024
Svar från General Manager 9 maj 2024
Dear Adam,We're glad to hear that you found your stay with us to be very nice and relaxing. Your comfort is important to us, and we appreciate your feedback. We hope to welcome you back to Courtyard Key West Waterfront for another peaceful stay in the future!Michael Napieralski,General Manager

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to everything. Loved the layout of the hotel. Staff was super friendly. Breakfast was excellent. Karen (manager) was super helpful. I would definitely stay there again.
Bodde här 2 nätter i maj 2024
Svar från General Manager 7 maj 2024
Dear David,Thank you for taking the time to leave your outstanding review of Courtyard Key West Waterfront! Our staff loves to make our guests feel at home, and we're glad that Karen and the rest of the team could make your stay a memorable one. It's great that you were able to explore all that the area has to offer and take part in our delicious breakfast as well. Your kind words are appreciated, and we look forward to seeing you again soon.Michael Napieralski,General Manager

10/10 Fantastiskt

ping

Gillade: Renlighet, personal och service och boendets skick och faciliteter
good
Bodde här 1 natt i maj 2024
Svar från General Manager 7 maj 2024
Dear Ping,Thank you for staying with us and for your feedback. We're glad you had a world-class experience. We hope to welcome you back to Courtyard Key West Waterfront soon for another great stay.Michael Napieralski,General Manager

10/10 Fantastiskt

Sanjay

Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Douglas

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Yvonne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Mai 4 maj 2024
Thank you so much for staying with us. We appreciate your feedback and we hope to see you again at our property.

10/10 Fantastiskt

PEI-CHUN

Bodde här 2 nätter i april 2024

10/10 Fantastiskt

juan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place , I
Bodde här 2 nätter i april 2024
Svar från General Manager 24 apr. 2024
Dear Juan,Thank you for staying with us and for your feedback. We're glad you had a five-star experience. We hope to welcome you back soon for another great stay.Michael Napieralski,General Manager

10/10 Fantastiskt

Ermias

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice hotel nice view with best service. We definitely come back. Thanks for the best friendly service
Bodde här 2 nätter i april 2024
Svar från General Manager 22 apr. 2024
Dear Ermias,It's wonderful to hear that your experience with our team was so positive! We strive to provide friendly and helpful service, so knowing that our team made a great impression on you is very rewarding. We look forward to welcoming you back for another great stay with us.Michael Napieralski,General Manager

8/10 Bra

Shirley

Reste med familjen
Gillade: Personal och service och bekvämligheter
Overall we had a nice stay. Your front desk staff were amazing as we did have a problem with the type of room we thought we had booked. Everyone was very professional and Mia was exceptionally kind and helpful. The only concern I had was that the floors in our unit seemed to be quite dirty. They did not really appear dirty but the bottoms of our feet were visibly dirty after walking for only a few minutes barefoot….. even immediately after showering. Thanks
Bodde här 1 natt i april 2024
Svar från General Manager 21 apr. 2024
Dear Shirley,Thank you for sharing your experience with us. We're thrilled that you had a pleasant stay and that our front desk team, particularly Mia, left such a positive impression with their professionalism and kindness. However, we're disappointed to learn about the cleanliness issue you encountered, and we'll address this promptly to ensure a more pristine environment for our guests. We appreciate your feedback and look forward to welcoming you back to Courtyard Key West Waterfront for an even better stay.Michael Napieralski,General Manager

8/10 Bra

Robin

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was great. Plent of room for 4 of us. Ken at the tiki bar was fun. Beautiful pool area. Only 2 washclothes in bathroom with beds to accommodate up to 6 was the only poor mark. Bathroom could have been a little clearer. I would most definitely come back.
Bodde här 1 natt i april 2024
Svar från General Manager 16 apr. 2024
Dear Robin,Thank you for your kind comments. We are pleased to hear the room was spacious enough for your family. We will pass on your comments about the bathroom to housekeeping immediately. It is wonderful you were able to enjoy our bar and pool area here at Courtyard Key West Waterfront. We'll pass on your comment about Ken to him as well; he is great! We look forward to seeing you on your next trip.Michael Napieralski, General Manager

6/10 Okej

LEIDY

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
I considered that the rooms we stayed in were overrated. I felt insecure being by the sidewalk - Main Street with no gate in between. We stayed in room 1203 and 1204 upstairs with no elevator. The charging usb and electrical outlets by the night stand didn’t work in room 1204. We stayed one night.
Bodde här 1 natt i april 2024
Svar från GM 14 apr. 2024
"Dear Leidy,We're grateful to have hosted you for one night as our guest. Our maintenance team always appreciates feedback, and they'll certainly investigate your comments further. Should you ever have any concerns, please don't hesitate to reach out to our front desk for assistance. Despite this, we hope you liked our beautiful waterfront location in Key West. Thank you for your thoughts, and we hope to have a chance to change your perceptions. Michael Napieralski,General Manager"

6/10 Okej

Lorraine

Reste med familjen
Gillade: Renlighet
Gillade inte: Bekvämligheter
Spent less than 10 hours at this location, simply a place to sleep
Bodde här 1 natt i april 2024
Svar från General Manager 10 apr. 2024
Dear Lorraine,Thank you for choosing to stay with us during your recent trip. While you were only with us for a short period of time, we hope you were able to enjoy your visit. If there was anything we could have done differently to improve your experience, please don't hesitate to reach back out. The pleasure was all ours, and we hope you'll choose to visit us again in the future.Michael Napieralski,General Manager

10/10 Fantastiskt

Chelsye

Bodde här 1 natt i april 2024
Svar från AGM 28 apr. 2024
Dear Chelsye,Thank you for your positive comments! Our team is very pleased to hear that they met your expectations. We hope to be your first choice during your next visit to Key West!Always at your service,Mai BonilloAssistant General ManagerCourtyard By Marriott Key West Waterfront

10/10 Fantastiskt

patrick

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Only stayed here for one night but check-in was smooth and front desk was friendly. Room was clean and beds were comfortable. Great place to stay for a quick visit to Key West.
Bodde här 1 natt i april 2024
Svar från AGM 7 apr. 2024
Greetings Patrick,Thanks for leaving us such a wonderful review. We are glad that you enjoyed your time here at the Courtyard By Marriott Key West Waterfront. Our dedicated staff will be pleased to learn of your high praise. Our Team looks forward to having you as our guest again soon. Please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have experienced.Always at your service,Mai BonilloAssistant General ManagerCourtyard By Marriott Key West Waterfront

8/10 Bra

Russell, Saint Charles

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från AGM 31 mars 2024
gREETINGS rUSSELL,Thank you for staying with us again! We appreciate your loyalty and your continued trust in our team.Always at your service,Mai BonilloAssistant General ManagerCourtyard By Marriott Key West Waterfront

10/10 Fantastiskt

Brooke

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Good location. Free parking.
Bodde här 1 natt i mars 2024
Svar från AGM 31 mars 2024
Greetings Brooke,Thanks for leaving us such a wonderful review. We are glad that you enjoyed your time here at the Courtyard By Marriott Key West Waterfront. Our dedicated staff will be pleased to learn of your high praise. Our Team looks forward to having you as our guest again soon. Please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have experienced.Always at your service,Mai BonilloAssistant General ManagerCourtyard By Marriott Key West Waterfront

10/10 Fantastiskt

Tim

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall the Hotel is older however it is in excellent condition, the back area we were in building C was great, quiet and comfortable.
Bodde här 1 natt i mars 2024
Svar från General Manager 21 mars 2024
Dear Tim,Thank you for taking the time to share your thoughts with our team. We are thrilled that we earned a perfect rating for your recent experience with us. It is wonderful to read that our dedication to maintaining a quiet and comfortable environment inside and outside of our accommodations made a positive impact on your stay with us. It was a pleasure to have had you as a guest, and we look forward to welcoming you back. Michael Napieralski,General Manager

10/10 Fantastiskt

Michael

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful Hotel, relaxing Pool and Bar area, Terissa, Tom and the rest of the Team are doing a outstanding Job!
Bodde här 1 natt i mars 2024
Svar från General Manager 14 mars 2024
Dear Michael,Thank you for your wonderful review of Courtyard Key West Waterfront! We're thrilled you enjoyed our hotel, especially our relaxing pool and bar area. Terissa, Tom, and the team will be delighted to hear they made your stay outstanding. We look forward to welcoming you back soon for another exceptional experience!Michael Napieralski,General Manager

8/10 Bra

Ashley

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice pool and friendly staff
Bodde här 2 nätter i februari 2024
Svar från General Manager 8 mars 2024
Dear Ashley,Thank you for choosing to stay with us at Thunderbird Lodge Mitchell. We pride ourselves on providing an excellent stay for our guests. Consequently, we are thrilled to hear we could deliver for you. If there is anything we could improve to make your stay with us even better, please do not hesitate to reach out.Michael Napieralski,General Manager

10/10 Fantastiskt

Dena

Bodde här 1 natt i mars 2024
Svar från AGM 24 mars 2024
Greetings Dena,Thank you for your positive comments! Our team is very pleased to hear that they met your expectations. We hope to be your first choice during your next visit to Key West!Always at your service,Mai BonilloAssistant General ManagerCourtyard By Marriott Key West Waterfront

10/10 Fantastiskt

Greg

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Ok to all
Bodde här 1 natt i februari 2024
Svar från General Manager 4 mars 2024
Dear Greg,A perfect rating is what we like to see! Thank you for taking the time to rate your stay, and we trust you enjoyed your island escape to Key West. We hope to see you in the future for another enjoyable stay!Michael Napieralski,General Manager

10/10 Fantastiskt

Francine

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent séjour de deux nuits. Chambre très confortable, au calme. Personnel Très aimable.
Bodde här 2 nätter i februari 2024
Svar från General Manager 19 feb. 2024
Chère Francine,Je vous remercie pour vos aimables paroles! Nous sommes ravis que vous ayez apprécié votre séjour de deux nuits, mis en valeur par nos chambres calmes et notre équipe sympathique. Ce serait merveilleux de vous accueillir à nouveau au Courtyard Key West Waterfront pour un autre excellent séjour !Michael Napieralski,Directeur général

8/10 Bra

Maria

Reste med familjen
Gillade: Renlighet
The pool area was very nice and well maintained.
Bodde här 4 nätter i februari 2024
Svar från General Manager 11 feb. 2024
Dear Maria,Guests love our relaxing pool area, and we are overjoyed it met your expectations! Our team would love the opportunity to earn that fifth and final rating star, so please come back and see us at Courtyard Key West Waterfront the next time you need a tropical getaway!Michael Napieralski,General Manager

10/10 Fantastiskt

Nicole

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Absolutely amazing place to stay!
The staff was incredible. The tiki bar for drinks was amazing, the beach and boardwalk they have really made such an awesome treat! The pool and hot tub were clean, as well as our room and the lobby! We will be back!
Bodde här 1 natt i februari 2024
Svar från General Manager 9 feb. 2024
Dear Nicole,From our amazing team members to our clean amenities, it warms our hearts to know that you enjoyed everything about your time with us. Thank you so much for all the kind words and we hope to see you again soon. Michael Napieralski,General Manager

10/10 Fantastiskt

Mario

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice!
Bodde här 1 natt i februari 2024
Svar från General Manager 9 feb. 2024
Dear Mario,Thank you so much for the high rating. It's wonderful to know that you had a good time with us overall. Please consider coming back to join us again soon; we're confident that we can deliver another amazing stay. Michael Napieralski,General Manager

10/10 Fantastiskt

sylvie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All is perfect 👍
Bodde här 1 natt i februari 2024
Svar från General Manager 8 feb. 2024
Dear Sylvie,Thank you so much for your five-star rating! It's a delight knowing you enjoyed so much about your stay with us at Courtyard Key West Waterfront, and we look forward to delivering another perfect experience the next time you're in town.Michael Napieralski,General Manager

8/10 Bra

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beautiful but short-staffed
Beautiful hotel. Staff is very friendly and professional. Given how busy this property is, however, they seem very short-staffed.
Bodde här 2 nätter i februari 2024
Svar från AGM 6 feb. 2024
Greetings Michael,Thank you for your wonderful review of the Courtyard By Marriott Key West Waterfront. Our team members are happy to know that we have met your expectations. It was our pleasure to have you as our valued guest.We hope that we will be your first choice during your next visit to Key West Florida.With hospitality,Mai BonilloAssistant General ManagerCourtyard By Marriott Key West

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet
Misleading
Bodde här 2 nätter i februari 2024
Svar från AGM 6 feb. 2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our Team leadership. Sincerely, Mai Bonillo AGM Courtyard Marriott

10/10 Fantastiskt

Zulema, Miami

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
La atención es excelente desde que llegas al hotel, al igual que la limpieza en todas las áreas, pasamos una estancia muy agradable con la familia.
Bodde här 1 natt i februari 2024
Svar från AGM 6 feb. 2024
Greetings Zulema,Thank you for your wonderful review of the Courtyard By Marriott Key West Waterfront. Our team members are happy to know that we have met your expectations. It was our pleasure to have you as our valued guest.We hope that we will be your first choice during your next visit to Key West Florida.With hospitality,Mai BonilloAssistant General ManagerCourtyard By Marriott Key West

10/10 Fantastiskt

Ryan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the small balcony, with a table and 2 chairs. It was perfect to unwind.
Bodde här 2 nätter i januari 2024
Svar från General Manager 1 feb. 2024
Dear Ryan,It was a pleasure hosting you at Courtyard Key West Waterfront! We're glad you enjoyed relaxing on the balcony, and we look forward to seeing you again the next time you're in the area.Michael Napieralski,General Manager

8/10 Bra

Peter

Bodde här 1 natt i januari 2024
Svar från AGM 24 mars 2024
Dear Peter,I am delighted that you enjoyed your accommodations.Our team thanks you for your feedback. We strive to make each of our guests feel as happy and at home as we all do here at the Southernmost Beach Resort. Thank you for choosing us for your recent vacation. We hope to be your first choice the next time you are in town.Always at your service,Mai BonilloAssistant General ManagerCourtyard By Marriott Key West Waterfront

8/10 Bra

rick

Reste i grupp
Gillade inte: Renlighet och boendets skick och faciliteter
Location is ok room is musty smelling Otherwise room ok
Bodde här 1 natt i januari 2024
Svar från General Manager 27 jan. 2024
Dear Rick,Thank you for being our guest and sharing your feedback. While we're happy you enjoyed our great location and comfortable accommodations, we are sorry not everything was perfect. Your feedback will be shared with the team, as we are always working to improve. We look forward to welcoming you back and impressing you further.Michael Napieralski,General Manager

10/10 Fantastiskt

Sheila

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från AGM 6 feb. 2024
Thank you Sheila!Thank you for your wonderful review of the Courtyard By Marriott Key West Waterfront. Our team members are happy to know that we have met your expectations. It was our pleasure to have you as our valued guest.We hope that we will be your first choice during your next visit to Key West Florida.With hospitality,Mai BonilloAssistant General ManagerCourtyard By Marriott Key West