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Recensioner av Fairfield Inn and Suites by Marriott Key West

3 out of 5
Fairfield Inn and Suites by Marriott Key West
2400 N Roosevelt Blvd, Key West, FL

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 424 av 1045 recensioner" "
8 - Bra i betyg. 313 av 1045 recensioner" "
6 - Okej i betyg. 155 av 1045 recensioner" "
4 - Dåligt i betyg. 85 av 1045 recensioner" "
2 - Väldigt dåligt i betyg. 68 av 1045 recensioner" "

7,8/10

Renlighet

8,4/10

Personal och service

8,0/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

6/10 Okej

HJELTE

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i november 2023
Svar från Customer Service 18 nov. 2023
We appreciate the feedback, Hjelte.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

8/10 Bra

David

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Helt ok men inte mer.
Lite kluven till detta hotell. Ganska slitet men fungerar. Bra poolområde, trevlig och hjälpsam personal. Bra parkering. Gratis buss till stan och stranden om man inte vill köra själv. Trist frukost. Högljudd AC. Helt ok men inte mer.
Bodde här 3 nätter i juni 2023
Svar från Customer Service 20 juni 2023
David, tack för att du tog dig tid att dela med dig av din upplevelse på Fairfield Inn & Suites Key West. Vi är glada att höra att du tyckte om poolområdet och tyckte att vår personal var trevlig och hjälpsam. Vi uppskattar ditt erkännande av vår bekväma parkering och den kostnadsfria transferservicen till staden och stranden, som syftar till att göra din vistelse problemfri.Vi ber om ursäkt för eventuella brister du stött på, särskilt frukosten och ljudet från luftkonditioneringen. Din komfort är vår prioritet, och vi inser att det finns utrymme för förbättringar. Du kan vara säker på att vi är engagerade i att kontinuerligt förbättra våra tjänster och faciliteter för att möta våra gästers förväntningar.Tack än en gång för din värdefulla feedback. Vi hoppas att få nöjet att välkomna dig tillbaka till Fairfield Inn & Suites Key West i framtiden, för en ännu trevligare vistelse.

10/10 Fantastiskt

Therez

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trevlig vistelse
Rent och fint, bra frukost för att vara usa. Trevlig pool, vi var mycket nöjd med vår vistelse.
Bodde här 1 natt i juli 2022
Svar från Customer Service 13 juli 2022
Tack för det utmärkta omdömet, Therez! Vi är glada att din tid på Fairfield Inn & Suites Key West var så enastående eftersom det är mycket viktigt för oss att ge våra gäster en utmärkt upplevelse. Det är fantastiskt att du uppskattade våra fräscha faciliteter och frukostutbud, samt våra poolfaciliteter. Det är vad vi gillar att se! Vi ser fram emot att snart ta emot dig igen för ännu en fantastisk upplevelse. Ha en fantastisk dag!

8/10 Bra

Jan-Erik

Key west
Ett ok hotell med riktigt bra pool och trevliga människor. Rummet var lite litet och bjuder inte in till att vistas i men sängen var bra liksom förvaringsmöjligheter. Frukosten lite enklare men ändå ett ok utbud. Scooter uthyrning med bra pris på hotellet vilket var för oss perfekt. Kunde enkelt utforska staden. Även shuttle buss från hotellet in till centrum/gamla stan (ca 5 min)
Bodde här 2 nätter i januari 2022
Svar från Customer Service 17 jan. 2022
Tack för att du delar dina tankar med oss, Jan-Erik. Vi uppskattar den tid du har tagit för att lämna oss din feedback. Att höra våra gästers förslag är oerhört viktigt för oss. Med det sagt, kommer vi att se över dina problem framåt. Vi vill se till att dessa felsteg raderas för våra framtida gäster. Återigen, vi uppskattar den tid du har tagit för att lämna oss en recension. Om det finns något sätt vi kan ta emot dig under ett framtida besök, vänligen meddela oss.

10/10 Fantastiskt

Lars

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overall good
Overall good but very small room. Pool was very nice. Good bus service to downtown.
Bodde här 3 nätter i november 2021
Svar från Customer Service 28 nov. 2021
Thanks for the perfect rating, Lars! We can't wait to see you again soon for another amazing experience at Fairfield Inn & Suites Key West. Have a great day!

8/10 Bra

Maria

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location with free shuttle to downtown. The pool area and tiki bar was really nice. The bed and pillows was great and the bathroom was maintained. But it’s an old hotel and in need of a bigger renovation. But for the price it was what you can expect. We couldn’t check in until 4 pm, due to late checkout from previous guests.
Bodde här 1 natt i september 2021
Svar från Fairfield Inn and Suites Key West 8 sep. 2021
Thank you for staying with us. We appreciate your feedback.

4/10 Dåligt

yining

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
Not recommended, very old. Like a motel, it costs 400 a night
Bodde här 1 natt i april 2024
Svar från Customer Service 30 apr. 2024
Yining, we regret to hear you found the hotel's aesthetic not to your liking. While many guests appreciate its unique design, we understand everyone's taste differs. We will also note your observation about the pricing as we frequently review our rates to offer value for our guests. We hope you give us another opportunity to exceed your expectations in the future.

10/10 Fantastiskt

Chris

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Xxx
Bodde här 1 natt i april 2024
Svar från Customer Service 26 apr. 2024
Chris, thank you for taking the time to share your experience with us. It's heartening to hear you enjoyed your stay at Fairfield Inn & Suites Key West. We embrace all comments and promises to continually strive for excellence. We're excited to welcome you back in the future.

10/10 Fantastiskt

Andrew

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Customer Service 24 apr. 2024
Andrew, it's wonderful to see your perfect rating of Fairfield Inn & Suites Key West! We're pleased that your stay with us was enjoyable. Your support is greatly appreciated and we hope to see you again soon!

10/10 Fantastiskt

Dianna

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked everything about the property. No complaints.
Bodde här 1 natt i april 2024
Svar från Customer Service 22 apr. 2024
Dianna, thank you for your lovely words. We're thrilled to hear that you enjoyed every aspect of your stay at Fairfield Inn & Suites Key West. Your satisfaction means a lot to us and we will share your compliments with our team members. We're already looking forward to your next visit.

4/10 Dåligt

Mark E, metamora

Reste med sin partner
Gillade inte: Personal och service och bekvämligheter
It seems that top floor is private apartments, apparently they can hire demolition crews to redo a room and not tell customers below get ready for saws, hammers, etc so loud you cant hear the person next to you, we had to complain a few times before they decided we need to move which took another hour of listening to it. Bar was closed a whole day ine day , breakfast was the same thing every day
Bodde här 5 nätter i april 2024
Svar från Customer Service 21 apr. 2024
Mark, it's regrettable to hear about the noise issues you encountered during your stay and recognize that having to change rooms was not ideal. Sorry too for the temporary bar closure and for any perceived lack of variety in our breakfast offerings. Please know that we're always making efforts to improve our guest experience and your feedback is valuable in guiding these improvements. We hope for the opportunity to provide a better experience in the future.

8/10 Bra

Steven

Gillade: Boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Customer Service 20 apr. 2024
Thank you for the 4-star rating, Steven!It's great your time at Fairfield Inn & Suites Key West was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

10/10 Fantastiskt

Deyse

Reste i grupp
This property was in a great location and had a lot of amenities. The pool was amazing and breakfast was perfect. We would definitely come again !
Bodde här 1 natt i april 2024
Svar från Customer Service 19 apr. 2024
Deyse, it's wonderful to hear you found the location of Fairfield Inn & Suites Key West convenient, and that our numerous amenities impressed you. We're particularly thrilled our pool and breakfast offerings added to your enjoyment. We look forward to your return visit. Thank you for choosing us!

6/10 Okej

Leandro, Greenwich

Reste med familj och småbarn
Gillade: Personal och service och bekvämligheter
Room was too small and outdated. Pool area was fine, breakfast was okay.
Bodde här 2 nätter i april 2024
Svar från Customer Service 23 apr. 2024
Leandro, thank you for your feedback. It's regrettable that the size and style of your room didn't meet your expectations. We do, however, appreciate your positive remarks on our pool area and breakfast service. We are consistently working to improve our guest experiences and your comments will contribute to these efforts. We hope to have another opportunity to serve you better in the future.

10/10 Fantastiskt

Anela, Revere

Gillade: Bekvämligheter och boendets skick och faciliteter
The hotel staff was very helpful and friendly!
Bodde här 1 natt i april 2024
Svar från Customer Service 18 apr. 2024
Anela, thank you for your glowing feedback about Fairfield Inn & Suites Key West. We're thrilled to hear our team members made your stay memorable with their helpfulness and friendliness. Your kind words are a huge motivation for us to continue delivering exceptional service. We eagerly look forward to your next visit!

10/10 Fantastiskt

Amy

Gillade: Renlighet och personal och service
Bodde här 1 natt i april 2024
Svar från Customer Service 19 apr. 2024
Amy, thank you for your 5-star rating of Fairfield Inn & Suites Key West! Our team is thrilled to hear that you had a stellar experience with us. We value your feedback and look forward to welcoming you back on your next visit to Key West. Safe travels!

8/10 Bra

Rafal

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Good place to stay. Clean and eit lot of parking spaces. Nothing fancy, as usual no real renovarion was done herw in many years. Still clean and nice.
Bodde här 1 natt i april 2024
Svar från Customer Service 16 apr. 2024
Rafal, thank you for your review. Fairfield Inn & Suites Key West is pleased to hear that you appreciated the cleanliness and abundant parking during your stay. We would love to reassure you that while our look might retain some of its classic charm, our dedicated colleagues ensure our spaces are well-maintained and pleasant for our guests. Your comfort is our priority and we look forward to offering you another relaxing stay.

8/10 Bra

Christopher

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Although the area is quite busy surrounding the hotel, we had a nice stay. The room was smaller than anticipated given the price paid. The pool, tiki bar, breakfast, and nearby dining options made this a nice choice compared to the cheaper options in the area.
Bodde här 2 nätter i april 2024
Svar från Customer Service 15 apr. 2024
Christopher, it's wonderful to hear that you appreciated the many amenities at Fairfield Inn & Suites Key West, including the pool, tiki bar and breakfast offerings. We recognize that you found the room size slightly smaller than expected given the rate, and your feedback will definitely contribute to our ongoing property improvements. We're delighted that overall, you felt we were a nice choice compared to others in the area. We sincerely hope to see you again on your next visit to Key West.

8/10 Bra

Rachael

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Courteous front desk staff. The pool area is lovely with various tropical foliage. The room was quite comfortable, though the air conditioner hummed loudly. The hotel is conveniently located near the bus depot (I travelled by bus from Miami) and near enough to Duval Street with transportation provided by the shuttle.
Bodde här 1 natt i april 2024
Svar från Customer Service 15 apr. 2024
Rachael, it's great that you noted the wonderful tropical surrounding of Fairfield Inn & Suites Key West, as well as the convenience of our location. It's unfortunate to hear about the air conditioner, we assure you that our team members are always ready to assist with room concerns. We're glad that you made good use of the shuttle service to explore Duval Street. Looking forward to welcoming you back should you travel via bus from Miami again!

4/10 Dåligt

Homero

Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
Smokers have rights too. You should have a designated area for smoking. Wont come bak
Bodde här 2 nätter i april 2024
Svar från Customer Service 15 apr. 2024
Homero, thank you for providing your feedback. It's unfortunate to hear that you were looking for specific amenities that were not available during your stay. We value the comfort of all our guests and will certainly bear your suggestions in mind for future considerations. We hope you might consider revisiting us under different circumstances.

8/10 Bra

jinhwi

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great frontdesk and service
Bodde här 1 natt i april 2024
Svar från Customer Service 14 apr. 2024
Jinhwi, thank you for your feedback! Fairfield Inn & Suites Key West thrives on ensuring our guests encounter wonderful service. We're pleased to know our front desk team stood out to you. Looking forward to serving you again in the future!

6/10 Okej

griselle

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The pictures are not true to reality, on the site it looks very nice, but when you her there, you find a room that is not what you expected. Not very clean, room was outdated, many details needed improvement. We were three and I booked a suite. When opening the sofa bed you did not have access to the entry door. Al sink faucet was loose. Bed skirt was filthy. The pool is pretty if you don’t see the details around, flags and cabanas very dirty and old. Breakfast was fine, shuttle to downtown very convenient.
Bodde här 2 nätter i april 2024
Svar från Customer Service 8 apr. 2024
Griselle, it's regrettable to hear that your experience didn't meet your expectations particularly regarding the room cleanliness and condition. We take your feedback seriously and will use it as a basis for improvement. We also appreciate your observations about the sofa bed placement, room details, and pool area. Meanwhile, we're glad to know that you found the complimentary shuttle convenient and enjoyed breakfast. We strive to make every stay a pleasant one and would like to assure you that we're committed to improving our services. We hope to have another opportunity to serve you in the future.

10/10 Fantastiskt

Pia, Saint Paul

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great spot to stay. Stayed here the last 2 times we've been down here.
Bodde här 1 natt i april 2024
Svar från Customer Service 8 apr. 2024
Pia, it's wonderful to hear that Fairfield Inn & Suites Key West continues to be your chosen accommodation when in the area. It's our pleasure to offer a satisfying stay that keeps you returning. We can't wait to welcome you back for your next visit.

10/10 Fantastiskt

Lucia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent
Bodde här 1 natt i april 2024
Svar från Customer Service 7 apr. 2024
Lucia, it's uplifting to hear that you had an excellent experience at Fairfield Inn & Suites Key West. Providing a remarkable stay is what we aim for, and we're glad we hit the mark for you. We hope to welcome you back on your next visit to Key West.

8/10 Bra

Maria

Gillade: Renlighet och bekvämligheter
Nice pool
Bodde här 2 nätter i april 2024
Svar från Customer Service 4 apr. 2024
Maria, thank you for highlighting the Fairfield Inn & Suites Key West's pool. We're glad you enjoyed it and hope to welcome you back in the future.

10/10 Fantastiskt

Sylvie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Très bien
Bodde här 1 natt i april 2024
Svar från Customer Service 2 apr. 2024
Sylvie, c'est formidable de voir vos commentaires brefs mais positifs sur le Fairfield Inn & Suites Key West. Nous espérons que vous avez passé un merveilleux séjour et attendons avec impatience votre retour.

8/10 Bra

Bal

Reste med familjen
Nice and cozy hotel
Bodde här 1 natt i mars 2024
Svar från Customer Service 2 apr. 2024
Bal, thank you for your wonderful feedback. We're thrilled to hear that you found Fairfield Inn & Suites Key West to be nice and cozy. We appreciate your time in sharing your experience and hope to welcome you back for another comfortable stay in the future.

10/10 Fantastiskt

Maureen

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay fantastic breakfast
Bodde här 1 natt i mars 2024
Svar från Customer Service 31 mars 2024
Maureen, it is terrific to read about your enjoyable stay at Fairfield Inn & Suites Key West. We are especially glad you loved the breakfast. Your positive feedback is greatly appreciated and we look forward to welcoming you back on your next visit to Key West.

10/10 Fantastiskt

yusniel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Is good
Bodde här 1 natt i mars 2024
Svar från Customer Service 30 mars 2024
Yusniel, we're delighted to hear that you've had a good experience at Fairfield Inn & Suites Key West. We are looking forward to having you with us again in the near future.

8/10 Bra

Patricia, Denver

Gillade: Renlighet och personal och service
Bodde här 1 natt i februari 2024
Svar från Customer Service 29 mars 2024
Patricia, it's delightful to hear that you had a pleasing experience at Fairfield Inn & Suites Key West. We appreciate the rating you've given. We hope to be your choice of accommodation whenever you visit Key West again in the future.

6/10 Okej

Angela

Gillade inte: Personal och service
For the money very run down and dingy in the rooms. Then extra $25 for shuttle service. I would not recommend.
Bodde här 1 natt i mars 2024
Svar från Customer Service 29 mars 2024
Angela, your feedback is truly valued. It's unfortunate to hear your stay did not meet your expectations due to the perceived condition of the room and the additional cost for the shuttle service. Rest assured, we are always finding ways to enhance our guest experience and your comments will be instrumental in our continuous improvement efforts. We hope for another opportunity to serve you better in the future.

8/10 Bra

Martin

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
War für eine Nacht in Ordnung. Frühstück war, wie immer in den USA, alles einzeln verpackt.
Bodde här 1 natt i mars 2024
Svar från Customer Service 1 apr. 2024
Martin, es ist wunderbar, dass Sie sich für einen Aufenthalt im Fairfield Inn & Suites Key West entschieden haben, wenn auch nur für kurze Zeit. Wir verstehen Ihre Bemerkung bezüglich der Verpackung unserer Frühstücksartikel. Es ist Teil unseres Engagements für Gesundheitsstandards. Wir hoffen, Sie für einen längeren und erfüllteren Aufenthalt wieder bei uns begrüßen zu dürfen.

6/10 Okej

Susan

Bodde här 1 natt i mars 2024
Svar från Customer Service 14 apr. 2024
Thank you for taking the time to share your feedback, Susan.While we're glad to hear you found your stay to be agreeable, we regret to hear your experience with us was anything less than perfect. We've shared your feedback with the appropriate members of our team and look forward to hosting you again so that we can share a more positive stay with you.

6/10 Okej

Stephen

Reste med familjen
Gillade: Renlighet och personal och service
I booked this hotel because it had it listed as an ocean view. I do not think that there was an ocean view from any room on this property. The room was clean, the staff was great, the breakfast was not great, but definitely appreciated. My only real complaints are that there was no ocean view and that the shower had weak water pressure
Bodde här 4 nätter i mars 2024
Svar från Customer Service 25 mars 2024
Stephen, we sincerely appreciate your feedback. It's good to hear that your accommodation was clean and our team members met your standards. However, it seems we did not fully meet your expectations regarding the view and shower facility. We strive to ensure every guest has a pleasant stay and we'll certainly consider your remarks for future improvements. We hope you'll consider another visit in the future, so we can provide a more fulfilling stay.

8/10 Bra

Jeffrey A

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff and service were excellent. The pool area and the free breakfast were also excellent. Our room could have used a little work, but we were not there much. The shuttle was worth the extra money we used it a lot.
Bodde här 5 nätter i mars 2024
Svar från Customer Service 22 mars 2024
Jeffrey A, it's heartening to hear that you found the service, our refreshing pool area, and complimentary breakfast at Fairfield Inn & Suites Key West to be excellent. We appreciate your valuable feedback about the room and assure you it supports our continuous improvement efforts. We're also glad that our convenient shuttle service provided the added value for your trip. We look forward to your return and promise an even better experience next time.

8/10 Bra

Selina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Customer Service 22 mars 2024
Selina, thank you for staying at Fairfield Inn & Suites Key West and we appreciate your good rating. It's always a pleasure to serve our guests and we hope to welcome you back soon.

8/10 Bra

Matt

Reste med familjen
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet
Pool was amazing. Breakfast was great. Staff were friendly. Shuttle to downtown was very convenient. Needed to call front desk multiple times first night - sink would not drain, coffee pot broken, and pullout couch mattress soiled and needed bedding - but staff were quick to respond.
Bodde här 2 nätter i mars 2024
Svar från Customer Service 18 mars 2024
Matt, it's wonderful to hear you enjoyed the pool, breakfast, and our hotel's shuttle service at Fairfield Inn & Suites Key West. We also appreciate you acknowledging our team's swift response in assisting you during your stay. Please accept our regret for the inconvenience you experienced initially, and rest assured we always aim for complete guest satisfaction. We hope to have the opportunity to better serve you in the future.

10/10 Fantastiskt

Patricia

Reste med sin partner
Gillade: Renlighet och personal och service
Pool was nice.
Bodde här 1 natt i mars 2024
Svar från Customer Service 16 mars 2024
Patricia, we're thrilled you enjoyed the pool at the Fairfield Inn & Suites Key West. We aim to provide excellent amenities for our guests' relaxation. Awaiting your next visit!

10/10 Fantastiskt

Vincent

Bodde här 2 nätter i mars 2024
Svar från Customer Service 4 apr. 2024
Vincent, we're thrilled that Fairfield Inn & Suites Key West met your expectations to earn such high ratings. Your endorsement means a lot to us, and we hope to welcome you back for another memorable experience. Safe travels.

10/10 Fantastiskt

Mario

Bodde här 2 nätter i mars 2024
Svar från Customer Service 4 apr. 2024
Thank you for the 5 out of 5 rating, Mario!We're thrilled to see how much you enjoyed staying at Fairfield Inn & Suites Key West. We look forward to hosting you again in the near future! Thank you again for sharing.

8/10 Bra

Shannon P

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Booked last minute, hotel was good, pool was great, staff was excellent.. Good location also, not to close to downtown and not too far..
Bodde här 5 nätter i mars 2024
Svar från Customer Service 14 mars 2024
Shannon P, it's great to hear that you enjoyed your spontaneous booking at Fairfield Inn & Suites Key West. We're pleased that our location, fantastic pool, and exceptional team members catered to your needs perfectly. Looking forward to welcoming you back for another memorable getaway.

8/10 Bra

LUZ ANGELA

Gillade: Boendets skick och faciliteter
Good service
Bodde här 1 natt i mars 2024
Svar från Customer Service 13 mars 2024
Luz Angela, it's great to hear that you appreciated our service at Fairfield Inn & Suites Key West. Our team strives to provide a comfortable and enjoyable stay for all our guests. We look forward to welcoming you again soon.

10/10 Fantastiskt

Mildred

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent service and clean room and areas.
Bodde här 1 natt i mars 2024
Svar från Customer Service 13 mars 2024
Mildred, thank you for sharing such a glowing review about your stay at Fairfield Inn & Suites Key West. We're thrilled you found our service excellent and were pleased with the cleanliness of our rooms and facilities. We look forward to welcoming you back on your next trip to Key West. Safe travels!

10/10 Fantastiskt

Caixia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet room
Bodde här 1 natt i mars 2024
Svar från Customer Service 12 mars 2024
Caixia, thank you for leaving a review. We're delighted to hear that you enjoyed the tranquil atmosphere at Fairfield Inn & Suites Key West. We aim to provide a serene environment for our guests, and we're glad you appreciated your quiet room. Looking forward to welcoming you back in the future.

6/10 Okej

robert clarence

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
I had to get maintenance to work on the air conditioner on the first day. All he did pas pulled the batteries out of the thermostat. It worked for 1 hour and then it quit again. I ended up pulling the batteries out for the rest of my stay just to get the room a little cooler for some relief from the heat.
Bodde här 3 nätter i februari 2024
Svar från Customer Service 8 mars 2024
Robert, we're disappointed to know that you faced challenges with the air conditioning unit during your visit. Please understand that our team members are always on standby to provide a solution to any discomfort experienced. We'll take your feedback into consideration to improve our problem-solving process in order to prevent future instances like this. We hope you may reconsider and give us another chance to better serve you in the future.

8/10 Bra

Wanda

Gillade: Renlighet
Bodde här 1 natt i mars 2024
Svar från Customer Service 5 mars 2024
Thank you for taking the time to leave us a 4/5 rating, Wanda!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Fairfield Inn & Suites Key West.

10/10 Fantastiskt

Mary Beth

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Outstanding facility
Bodde här 1 natt i mars 2024
Svar från Customer Service 3 mars 2024
Mary, it's wonderful to hear that you found our Fairfield Inn & Suites Key West as an outstanding property. Our team takes pride in ensuring each guest has an exceptional stay and your words affirm our heartfelt efforts. We hope to welcome you back in the future. Safe travels until then.

10/10 Fantastiskt

Stefan, Vista

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very friendly
Bodde här 2 nätter i februari 2024
Svar från Customer Service 29 feb. 2024
Stefan, it's wonderful to hear that our team members at Fairfield Inn & Suites Key West made your stay enjoyable with their friendly service. We hope to welcome you back soon!

8/10 Bra

Vanessa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från Customer Service 29 feb. 2024
Vanessa, it's fantastic to hear you had a positive experience at Fairfield Inn & Suites Key West. We are driven by the satisfaction of our guests and are keen to welcome you back for another memorable stay. Thanks for choosing us.

8/10 Bra

Dawn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Customer Service 29 feb. 2024
Dawn, it's uplifting to know that your recent stay at Fairfield Inn & Suites Key West was a positive experience. We hope to have the joy of welcoming you back soon.