4/10 Dåligt
Sarah
Reste med familj och småbarn
21 maj 2024
Gillade inte: Renlighet och boendets skick och faciliteter
Our experience at Kill Devil Hill Hotel was a mix of highs and lows. Initially, the room we were given did not match the pictures online. The carpet was wet and dirty—so much so that a baby wipe used on it turned black. The bathroom had noticeable rust, and the shower ceiling appeared sloppily caulked. Additionally, the toilet bottom was dirty.
Dealing with the front staff to address these issues was challenging, but eventually, we were moved to a cleaner room, which was a relief.
On the positive side, the breakfast was reasonably priced and the food was very good. Both the cleaning staff and restaurant staff were very professional and courteous, which enhanced our experience despite the initial setbacks.
In summary, while the initial room and front desk service left much to be desired, the subsequent cleaner room and excellent breakfast service partially redeemed our stay.
Sarah
Bodde här 3 nätter i maj 2024