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Recensioner av ERIKA Boutiquehotel Kitzbühel

4 out of 5
ERIKA Boutiquehotel Kitzbühel
Josef-Pirchl-Str. 21, Kitzbuehel, Tirol

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 15 av 23 recensioner" "
8 - Bra i betyg. 7 av 23 recensioner" "
6 - Okej i betyg. 1 av 23 recensioner" "
4 - Dåligt i betyg. 0 av 23 recensioner" "
2 - Väldigt dåligt i betyg. 0 av 23 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

8,8/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

8/10 Bra

Christian

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good hotel with nice rooms. Central location but still some distance to the main skilifts (however, shuttle offered but only until 10/10.30 in the morning. SPA was not great, had a weird smell which got ourselves and other guests coughing while in the pool. Temperature in water was quite low/cold. Breakfast was very good.
Bodde här 2 nätter i mars 2023

10/10 Fantastiskt

Daniel

Bodde här 1 natt i maj 2022

10/10 Fantastiskt

Carl-Johan

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i april 2022

10/10 Fantastiskt

Ylva

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Semester med min man
Jättetrevligt och mysigt hotell. God mat och servicen var kanon!
Bodde här 2 nätter i juni 2019

8/10 Bra

Torben

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
2 points to improve
Great staff, Nice hotel. Two issues. First of all there was only a ski shuttle in the morning and not return (all other hotels had a return shuttle). Not great service, temperature and cleaners of pool area was not ok. Great we could charge our car
Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

INGRID

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Herzliche Grüße an das freundliche Hotel Personal: vom Frühstücksservice, Empfang!, Rezeption..Wir haben uns sehr wohl gefühlt!
Bodde här 3 nätter i oktober 2023

10/10 Fantastiskt

Ira

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent hotel just near the city center.
Bodde här 3 nätter i mars 2023

10/10 Fantastiskt

Simon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
great stay
lovely hotel,friendly staff , well located, nice food and would highly recommend.
Bodde här 3 nätter i mars 2023

10/10 Fantastiskt

Werner

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ein sehr schönes und elegantes Hotel mit sehr aufmerksamen Personal.
Bodde här 10 nätter i februari 2023

6/10 Okej

Melissa

Reste i grupp
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
The property and rooms were really nice and newly renovated. The spa staff were very nice and easy to talk to. The front desk reception people were the least friendly customer service people I have ever dealt with in my decades of travel. They clearly do not like non-Austrian or non-German tourists and made it clear to any guest who could not speak German. I would say that they were genuinely unhelpful and provided little to no customer service during my 5-night stay at the property. For example, when I asked for an additional key, I was told that our room was limited to "2 keys per room" but 2 hours later I saw that a German guest was allowed to get another key when they asked in German. When I asked for help finding a local ski instructor or help with the local ski rental shop, the receptionist told me to "go to Google" and that he did not ski and couldn't help despite clearly not being busy. Their lack of courtesy for their non-German speaking guests is very clear and they obviously would prefer to only host Germans or Austrians in their hotel. If that's the case, then they should clearly write it in their hotel description. Worst service experience ever from the reception. I was also shocked to hear the owners are Marriott which is surprising from a global chain.
Bodde här 5 nätter i februari 2023

8/10 Bra

Yann

Bodde här 1 natt i december 2022

10/10 Fantastiskt

Alexandra, Bay Harbor Islands

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely boutique property in the heart of Kitzbühel. Staff was delightful. Our room was a bit dark (201) but very nice. We will be back for sure.
Bodde här 2 nätter i september 2022

10/10 Fantastiskt

Holger

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verregnetes Wochenende in einem netten Hotel.
Alles hat gepasst - gerne mal wieder!
Bodde här 2 nätter i september 2019

10/10 Fantastiskt

Jørgen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i juli 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
An individual and I think until recently a long-term family owned independent hotel, the place is in a good location with very short walks to everything. The staff are very good and very decent. They care about their clients and their hotel. Good food although would say that when they have bbq on the terrace the whole two random single people can share a table thing isn’t for me! Enjoyed hotel facilities, gardens and pool. Had a very good stay and will visit again
Bodde här 5 nätter i juli 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 6 nätter i februari 2019

10/10 Fantastiskt

Barbara

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i februari 2019

8/10 Bra

Verifierad resenär

Just ok
Bed was decent. Room smelled of smoke. Bathroom smelled moldy. Room large but dated. Good location. View good. Food average
Bodde här 1 natt i september 2018

10/10 Fantastiskt

Li

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A Rare find, A Hidden Gem
What a rare find! Hotel Erika is a hidden gem! Full of old world and traditional charms, but with all the modern comfort without the pretensions of big hotels. Love everything here. This feels like being at home, and everyone of the hotel staff treated us with the uttermost care and respect. We didn't want to leave. After a day of skiing--wet and exhausted, what a pleasant thing to see the manager/owner standing at the door taking our wet heavy ski clothes to dry! What a luxury to sit at the atrium with traditional decors and beautiful colors and enjoy a cup of tea and cake, whiling looking at the snow falling outside. To say nothing of the pools, slides, saunas, and spas... This little hotel has something for everyone, from my 8-year-old daughter to my 80-year-old father-in-law. Perfect stay. And you don't have to rob the bank to afford it either. We've been around the world many times, and it's rare that we feel touched by the hotel.
Bodde här 3 nätter i januari 2018

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beautiful!
Beautiful garden, beautiful people, beautiful hotel with great personality, Great kitchen and a warm and very welcoming staff. It's our 10 year old's new favorite hotel (and our dog's too; Roomservice with beef and nudels!) We will highly recomend this hotel.

8/10 Bra

Verifierad resenär

Gillade: Renlighet och personal och service