Pool

Recensioner av Quality Inn Klamath Falls - Crater Lake Gateway

2.5 out of 5
Quality Inn Klamath Falls - Crater Lake Gateway
4061 South 6th Street, Klamath Falls, OR

Recensioner

7,0

Bra

10 - Fantastiskt i betyg. 92 av 400 recensioner" "
8 - Bra i betyg. 133 av 400 recensioner" "
6 - Okej i betyg. 84 av 400 recensioner" "
4 - Dåligt i betyg. 55 av 400 recensioner" "
2 - Väldigt dåligt i betyg. 36 av 400 recensioner" "

7,2/10

Renlighet

8,0/10

Personal och service

6,8/10

Bekvämligheter

6,6/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

William

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean, newer appliances, very comfortable, good pricing.
Bodde här 1 natt i maj 2024
Svar från Manager 14 maj 2024
Hello William,We are thrilled to hear that you enjoyed our clean accommodations, updated amenities, and affordable rates during your stay with us. Your comfort is our top priority, and we are delighted to know you had a pleasant experience. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

8/10 Bra

Karen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Its fine Ive stayed un nicer quality inns but room is clean , beds comfortable enough
Bodde här 1 natt i april 2024
Svar från Manager 13 apr. 2024
Hello Karen,We're glad to hear that you found our rooms clean and our beds comfortable. We appreciate your feedback and hope you enjoyed your stay overall. If there's anything else we can assist you with, please feel free to reach out directly to our management team.

10/10 Fantastiskt

Mary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Manager 9 apr. 2024
Hello Mary,Thank you for choosing to stay with us! We are thrilled to hear that you had a fantastic experience at our hotel. We hope to welcome you back again soon for another memorable stay!

6/10 Okej

Juan

Gillade inte: Renlighet
Bodde här 1 natt i april 2024
Svar från Manager 9 apr. 2024
Hello Juan, We appreciate you choosing our hotel for your stay! If you have any feedback to share from your experience, please don't hesitate to reach out to us. We hope to welcome you back soon for an even better stay!

4/10 Dåligt

Ben, Creswell

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Room was not very clean. Lots of hair in the shower. The bathroom door does not open all the way because it keeps hitting the toilet. The breakfast was sparse. Staff was very nice.
Bodde här 2 nätter i april 2024
Svar från Manager 5 apr. 2024
Hello Ben, Thank you for sharing your feedback with us. We appreciate your kind words about our staff. We have noted your comments regarding the room cleanliness and breakfast selection and will share them with our team for further review and improvement. Your input helps us enhance our guest experience.

10/10 Fantastiskt

alicia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was super kind and helpful!
Bodde här 1 natt i mars 2024
Svar från Manager 24 mars 2024
Hello alicia,Thank you for recognizing our friendly and helpful team members! We strive to provide excellent service to all our guests. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable stay.

2/10 Väldigt dåligt

Janelle

Bodde här 1 natt i mars 2024
Svar från Manager 31 mars 2024
Hello Janelle,We are sorry to hear that your experience did not meet expectations. Please feel free to contact us directly to provide further details, so we can address any concerns you may have.

8/10 Bra

Amber, Klamath Falls

Gillade inte: Renlighet
Bodde här 3 nätter i februari 2024
Svar från Manager 6 mars 2024
Hello Amber, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 Bra

Krista

Reste med familjen
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet
great pool! Best in town!
Bodde här 1 natt i mars 2024
Svar från Manager 5 mars 2024
Hello Krista,We are thrilled to hear that you enjoyed our pool during your stay with us. We always aim to provide our guests with top-notch amenities and we're glad it made your visit memorable. Thank you for sharing your positive feedback with us!

8/10 Bra

Genis

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfortable
This was part of a long trip, we stopped to sleep and eat. Front desk was very friendly, we asked for dinner recommendations later in the evening and they were able to direct us to a local burger place.
Bodde här 1 natt i december 2023
Svar från Manager 6 feb. 2024
Hello Genis,Thank you for choosing our hotel during your trip. We're delighted to hear that our friendly front desk staff was able to assist you and provide dinner recommendations. We strive to offer exceptional service, and we're glad we met your expectations. We hope you enjoyed your stay and the local burger place.

10/10 Fantastiskt

Angelica

Gillade: Boendets skick och faciliteter
It was quiet, easy check in
Bodde här 1 natt i januari 2024
Svar från Manager 20 jan. 2024
Hello Angelica,We appreciate your feedback regarding your check-in experience and the peaceful atmosphere during your stay. We strive to provide a smooth and hassle-free check-in process for our guests. If you have any suggestions for improvement, please don't hesitate to contact our management. Thank you for choosing our hotel and we hope to welcome you back in the future.

6/10 Okej

John

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Manager 10 jan. 2024
Hello John,We appreciate you choosing our hotel for your stay. If there's anything specific that we can address or improve upon, please reach out to us directly. We value your feedback and hope to have the opportunity to welcome you back in the future for a better experience.

6/10 Okej

Craig

Gillade: Renlighet och boendets skick och faciliteter
The indoor pool was closed for my stay. This was the reason i booked here.
Bodde här 2 nätter i december 2023
Svar från Manager 21 dec. 2023
Hello Craig, We apologize for any inconvenience you experienced with the closure of our indoor pool during your stay. We strive to provide the best amenities possible for our guests, but occasionally unforeseen circumstances may arise. We encourage you to stay with us again in the future and we will make every effort to ensure your stay is enjoyable.

10/10 Fantastiskt

Joseph

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Manager 19 nov. 2023
Hello Joseph,Thank you for taking the time to share your feedback. We sincerely apologize if your recent stay did not exceed expectations. We appreciate your valuable input and will certainly use it to improve our services. If you have any further concerns, we would suggest reaching out to our management team directly.

10/10 Fantastiskt

Ed

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean, quiet except for the road
Clean room, reasonably fadt check in. Quiet room except for the road noise. That said, we had the first room up front close to the road. Parking available to us was in the lot with our truck and 25ft trailer, no problem. Bathroom could use some maintenance, caulk, paint, rehang towel rack. Shower was excellent but pipes are hooked up backwards same in the sink, again not a big deal, just be aware. Otherwise you could wait forever for hot water. Breakfast is very basic but gets the job done. Overall a good overnighter.
Bodde här 1 natt i november 2023
Svar från Manager 18 nov. 2023
Hello Ed,Thank you for choosing to stay with us and leaving your feedback. We're glad to hear that you had a clean room and a fast check-in experience. While we apologize for any inconvenience caused by the road noise, please note that rooms towards the back of the hotel are typically quieter. We appreciate your suggestions regarding the bathroom, and we'll certainly take them into consideration for future improvements. We're pleased that you enjoyed the shower, and we'll look into the issue with the hot water. Our breakfast is designed to provide a simple start to the day, and we appreciate your input. We hope to welcome you back for another good overnight stay in the future.

10/10 Fantastiskt

Donna

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient location. Staff was very friendly at check-in and check out. King size bed which was comfortable. Nice size room except for the bathroom which consisted of a tub and toilet which was extremely small. My only complaint was the bedspread had stains on it which I don't even know what the stains were and I don't even want to know.
Bodde här 1 natt i november 2023
Svar från Manager 15 nov. 2023
Hello Donna, Thank you for your recent stay with us. We're glad to hear that you found our location convenient and our staff friendly. We apologize for any inconvenience caused by the size of the bathroom and the condition of the bedspread. Please know that we take your feedback seriously and will share it with our team for improvement. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience.

8/10 Bra

Amanda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice location
Bodde här 1 natt i september 2023
Svar från Manager 23 sep. 2023
Hello Amanda,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our location. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

8/10 Bra

Paul

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2023
Svar från Manager 22 sep. 2023
Hello Paul,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

4/10 Dåligt

Michael

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i september 2023
Svar från Manager 23 sep. 2023
Hello Michael,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 Bra

edward

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i september 2023
Svar från Manager 21 sep. 2023
Hello edward,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 Bra

Aaron

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Manager 19 sep. 2023
Hello Aaron,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Fantastiskt

Patricia

Bodde här 1 natt i september 2023
Svar från Manager 19 sep. 2023
Hello Patricia,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

4/10 Dåligt

Ryan

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från Manager 17 sep. 2023
Hello Ryan,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

4/10 Dåligt

Lynda

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was Ok
Bodde här 1 natt i augusti 2023
Svar från Manager 16 sep. 2023
Hello Lynda,We appreciate that you've taken the time to share with us regarding our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

8/10 Bra

renate

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Manager 13 sep. 2023
Hello renate,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 Fantastiskt

Ingrid

Bodde här 1 natt i september 2023
Svar från Manager 28 sep. 2023
Hello Ingrid,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.

8/10 Bra

Eusebio

Gillade: Renlighet och boendets skick och faciliteter
Todo bien 🙂
Bodde här 2 nätter i september 2023
Svar från Manager 7 sep. 2023
Hi Eusebio,I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon.

8/10 Bra

kathleen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooms could use some updates the paint on the back of the bathroom was pealing off. The beds were comfortable, the lady who checked us in has AMAZING customer service skills. She was able to chang our rooms to down stairs as my sister was in a boot from a foot injury. I would definitely stay here again.
Bodde här 2 nätter i september 2023
Svar från Manager 7 sep. 2023
Hi Kathleen,It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as an encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience.

8/10 Bra

Jeannie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i augusti 2023
Svar från Manager 7 sep. 2023
Hello Jeannie,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

6/10 Okej

Tyler

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Easy check in and ability to get to the rooms. The bathroom had many types of hair that weren't mine, including in the tub and on the ceiling, there was mold around the bathroom fan. the main room was clean, but the bed was super uncomfortable.
Bodde här 1 natt i augusti 2023
Svar från Manager 4 sep. 2023
Hello Tyler, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

2/10 Väldigt dåligt

Tina

Reste med familjen, Reste med husdjur
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything about this place was gross, very dirty property broken glass in the parking lot an area in the back that looked like a dump. Dirty pool, dirty room, left after one night.
Bodde här 2 nätter i augusti 2023
Svar från Manager 31 aug. 2023
Hello Tina, I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.

4/10 Dåligt

Kathy

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
The bathroom was horrible! Tub had been painted white and I could see underneath the white paint! I suggest you install yellow light bulbs NOT TO ATTRACT THE HORDES OF MOSQUITOES HOVERING ALL OVER THE LIGHT FIXTURES. When we walked into our room the we’re about 30 entered with us. We won’t stay there again.
Bodde här 1 natt i augusti 2023
Svar från Manager 30 aug. 2023
Hello Kathy, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

6/10 Okej

Justin

Reste med familjen
The pool was cold and no hot tub. Breakfast was good.
Bodde här 1 natt i augusti 2023
Svar från Manager 30 aug. 2023
Hello Justin, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our pool. We are forever working to improve upon the guest experience, and I hope you will remember our attributes when you return during another trip to the area to see how we have improved to impress you even more.

6/10 Okej

Martin

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Midgefly spevial
Just a stop on trip. Next to canal that has a mass hatching of midge flies nightly by the thousands. Not the motel fault, but they were everywhere. The room was musty and the beds uncomfortable. The staff was very nice and understood the midgefly problem. The breakfast was ok.
Bodde här 1 natt i augusti 2023
Svar från Manager 1 sep. 2023
Hello Martin, I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

10/10 Fantastiskt

BRETT

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I found it clean and comfortable. I especially like that the staff were willing to accommodate my wheelchair needs with a first floor room and shower transfer bench. Also the continental hot breakfast and indoor pool was an extra special treat.
Bodde här 2 nätter i augusti 2023
Svar från Manager 26 aug. 2023
Hello BRETT, We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

2/10 Väldigt dåligt

Ramiro, Medford

Gillade: Personal och service
Gillade inte: Renlighet
Mmm
Bodde här 1 natt i augusti 2023
Svar från Manager 1 sep. 2023
Hello Ramiro, Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. Your voice is very valuable to us and we hope you will return on your next travels.

10/10 Fantastiskt

George

Bodde här 1 natt i augusti 2023
Svar från Manager 9 sep. 2023
Hello George,To see that we were able to provide our guest with such a positive experience is the highest compliment we can receive. Thank you so much for sharing.

10/10 Fantastiskt

Evgueni

Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 2 nätter i augusti 2023
Svar från Manager 16 aug. 2023
Hello Evgueni,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. I hope that we will impress you with exemplary service during future visits.

6/10 Okej

Stephanie

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023
Svar från Manager 17 aug. 2023
Hello Stephanie, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

4/10 Dåligt

Mary

Reste i grupp
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bathtub had been painted and so spotted on the bottom, bathroom plaster chipping. Quite smelly and flying bugs even with door closed.
Bodde här 1 natt i juli 2023
Svar från Manager 10 aug. 2023
Hello Mary,I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

8/10 Bra

Diana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I would stay again
Bodde här 3 nätter i juli 2023
Svar från Manager 29 juli 2023
Hi Diana,Your high rating review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

4/10 Dåligt

James

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
There is mold in the ceiling in the bathroom above the shower. Not safe at all. The tub looks like it 60 years old and stained bad. Obviously not wanting to bath my 3 year old in their as it is un safe with the mold. The rest of the room is typical for this type of building. But the bathroom is horrible.
Bodde här 1 natt i juli 2023
Svar från Manager 25 juli 2023
Hello James, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

4/10 Dåligt

Sandy

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Disgustingly dirty. Floors leave your bare feet black. Boogers on the door, hair in tub and bed sheets. I’ll sleep in my car before staying there again
Bodde här 1 natt i juli 2023
Svar från Manager 20 juli 2023
Hello Sandy, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

4/10 Dåligt

Teresa

Reste med familjen, Reste med husdjur
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
I paid in advance for a pet friendly hotel. Nowhere on the web did it ask how many dogs, or that there would be an extra charge for dogs. It is highway robbery to charge 25.00 PER DOG.
Bodde här 1 natt i juli 2023
Svar från Manager 16 juli 2023
Hello Teresa,On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

10/10 Fantastiskt

Mary

Reste med familjen, Reste med husdjur
Gillade: Renlighet
Reception was sweet and very helpful
Bodde här 1 natt i juli 2023
Svar från Manager 16 juli 2023
Hello Mary,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our hotel. I hope you will return to enjoy a memorable and exceptional experience.

4/10 Dåligt

YIQING

Reste med sin partner
Gillade inte: Renlighet
there are bed bugs and I was bitten by the bugs and a lot raised bumps on my skin when I woke up with multiple bites
Bodde här 1 natt i juni 2023
Svar från Manager 11 juli 2023
Hello YIQING, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

10/10 Fantastiskt

Mingqing

Gillade: Boendets skick och faciliteter
Convenient location with grocery outlet, KFC Albertsons nearby. A very quiet, nice trail along the river nearby. Great to walk the dog. Hot breakfast. Clean and comfortable bed. Really awesome experience.
Bodde här 1 natt i juli 2023
Svar från Manager 11 juli 2023
Hi Minqqing,Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. We appreciate your sharing how we met your expectations with our friendly services, and the cleanliness of our guest rooms and we are delighted to learn you enjoyed the comfortable accommodations, location is great and convenient location. Your positive ratings are great, and we hope to impress you again during your next visit to the area.

8/10 Bra

Vanessa

Reste med familjen
Gillade: Personal och service
Stairs with spilled food and fluids.
Bodde här 1 natt i juli 2023
Svar från Manager 11 juli 2023
Hi Vanessa,Thank you so much for taking the time to share your thoughts and provide us with an unbiased opinion on our hotel's guest experience. We appreciate your kind words about our staff, and I sincerely apologize that our housekeeping did not meet your cleaning standards, even though we strive to keep our standards high which includes checking in to verify that rooms are as clean as possible. We will address this with our housekeeping team promptly. We look forward to seeing you again and impressing you.

6/10 Okej

Marcie

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property was nice and well maintained. All the bugs that came out at night weren’t great. The worst thing is that I expected the town of Klamath Falls to be somewhat close to the actual Klamath Falls but it is not! When we asked at the hotel what was close by we were told there was nothing and that all activities were at least two hours away!! Felt a little like false advertising to me.
Bodde här 2 nätter i juli 2023
Svar från Manager 10 juli 2023
Hello Marcie, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

6/10 Okej

Mark

Gillade: Personal och service
Room didn’t smell good
Bodde här 1 natt i juli 2023
Svar från Manager 15 juli 2023
Hello Mark,We appreciate the comments, especially with regards to your opinion of our room. We hope you'll return to see how we continue to improve our service and hospitality.