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Recensioner av Quality Inn Kodiak

2.5 out of 5
Quality Inn Kodiak
1395 Airport Way, Kodiak, AK

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 34 av 96 recensioner" "
8 - Bra i betyg. 23 av 96 recensioner" "
6 - Okej i betyg. 17 av 96 recensioner" "
4 - Dåligt i betyg. 16 av 96 recensioner" "
2 - Väldigt dåligt i betyg. 6 av 96 recensioner" "

8,0/10

Renlighet

8,0/10

Personal och service

6,4/10

Bekvämligheter

7,0/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

8/10 Bra

Bo

Bodde här 3 nätter i augusti 2023
Svar från Tim 16 aug. 2023
Thank you for your review!

2/10 Väldigt dåligt

Angela

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter

4/10 Dåligt

Angela

Gillade inte: Bekvämligheter och boendets skick och faciliteter
Horrible breakfast. No hot water. Stayed on arrival and again 10 days later and still issues with hot water. Really could improve on many aspects.
Bodde här 1 natt i november 2023
Svar från Tim 6 nov. 2023
We are sorry to hear that your experience didn't live up to expectations. Please contact us at our front desk for further issues.

8/10 Bra

David

Bodde här 1 natt i oktober 2023
Svar från Tim 6 nov. 2023
Thank you for your feedback!

10/10 Fantastiskt

Lucas

Bodde här 1 natt i september 2023
Svar från Tim 6 nov. 2023
Thank you for your feedback!

10/10 Fantastiskt

Jacques

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i september 2023
Svar från Tim 26 sep. 2023
Thank you for your feedback!

8/10 Bra

Charley

Gillade: Renlighet, personal och service och bekvämligheter
This used to be the Buskin River Inn and all rooms will be remodeled in the next year. My room was nice. Bed was comfortable. Free breakfast was good and I really like the biscuits. Caught my daily limit of silver salmon in the Buskin River behind the hotel. Nice computer and printer set up in lobby. This is my must stay place in Kodiak.
Bodde här 2 nätter i september 2023
Svar från Tim 26 sep. 2023
Thank you for your kind review!

4/10 Dåligt

Bryn

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
It took a hit with COVID and closed it's restaurant, so weren't many oportunities to eat, and has no shuttle into town. The decafe Coffee in the lobby was cold, and i was told to heat it up in the micro-wave in our room..
Bodde här 1 natt i september 2023
Svar från Tim 18 sep. 2023
Please contact us at your earliest convenience to solve any issues.

6/10 Okej

TIMOTHY

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
There were two families with straight up brats (both with four brats each); allowed their brats control them, zero parental guidance. Noisy, slammed room door constantly, and were out of control!
Bodde här 3 nätter i september 2023
Svar från Tim 6 sep. 2023
We are sorry to hear your experience wasn't satisfactory. Please reach out to our font desk to resolve such issues.

10/10 Fantastiskt

Heather R.

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was Super friendly & always helpful.
Bodde här 4 nätter i augusti 2023
Svar från Tim 28 aug. 2023
We appreciate your feedback!

6/10 Okej

Arthur

Gillade: Renlighet
Gillade inte: Bekvämligheter
There is no bar or restaurant on the property or within walking distance. Literally, no place to eat or drink. You have to use a door dash like facility.
Bodde här 1 natt i augusti 2023
Svar från Tim 28 aug. 2023
We are sorry to hear your experience didn't live up to expectations. Please contact us at our front desk to resolve these issues.

6/10 Okej

Christopher

Bodde här 2 nätter i augusti 2023
Svar från Tim 18 sep. 2023
We appreciate your feedback!

6/10 Okej

Susan

Bodde här 1 natt i augusti 2023
Svar från Tim 8 aug. 2023
We appreciate your feedback!

4/10 Dåligt

Merrick

Gillade inte: Personal och service och boendets skick och faciliteter
Broken freezer
Very old hotel. I called 30 minutes before arrival and asked if they had a freezer for boxes of fish, they said yes I asked again to make sure it was a freezer not a refrigerator again they said yes. I got a shuttle there and it was a broken freezer cooling in the forties. The manager was there and said he called the owner that morning about the broken freezer but didn’t tell employee, so I asked for a shuttle to return to where I could put the fish he said they can only go to the airport which is about 200 yards away. Not very accommodating for their mistake. Would never stay again. There were several other boxes of fish in the broken freezer I hope they didn’t lose their fish.
Bodde här 1 natt i augusti 2023
Svar från Tim 3 aug. 2023
We apologize for not living up to expectations. Please contact us at your earliest convenience to resolve the issue.

2/10 Väldigt dåligt

James

Bodde här 2 nätter i juli 2023
Svar från Tim 28 aug. 2023
We are sorry to hear your experience didn't live up to expectations. Please contact us at our front desk to resolve these issues.

6/10 Okej

virgil

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i juli 2023
Svar från Tim 31 juli 2023
We appreciate your honest feedback!

10/10 Fantastiskt

tina

Bodde här 1 natt i juli 2023
Svar från Tim 8 aug. 2023
We appreciate your feedback!

10/10 Fantastiskt

Kurt

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It is a great hotel! Very clean, friendly, quiet and convenient!
Bodde här 2 nätter i juni 2023
Svar från Tim 3 juli 2023
Thank you for your feedback!

6/10 Okej

Daniel

Reste med sin partner
Gillade: Personal och service
Rooms were clean and ok. Coffee was warm. Staff was friendly and helpful
Bodde här 3 nätter i juni 2023
Svar från Tim 13 juni 2023
We appreciate your feedback. Please let us know if there's anything else we can do better next time.

8/10 Bra

Ashley

Reste med familj och småbarn, Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was great, just would’ve like a room where the window opened so the room wasn’t so stuff for have 3 people and 2 dogs
Bodde här 12 nätter i maj 2023
Svar från Tim 8 juni 2023
We appreciate your feedback!

8/10 Bra

Martin

Bodde här 1 natt i maj 2023
Svar från Tim 8 juni 2023
We appreciate your feedback!

4/10 Dåligt

Shirley

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bad review
It was not good I had intermittent tv service could not get connected to the internet, the phone did not work and the sink in the bathroom was clogged. I tried to get a discount but was denied
Bodde här 1 natt i december 2022
Svar från Tim 23 dec. 2022
We apologize for any inconvenience you have experienced. We strive to give our guests the best service possible. Please try us again so we can improve your next stay.

10/10 Fantastiskt

Debbie

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place!!!
Love the breakfasts!!! Then workers were awesome, and wonderful. Felt like home away from away.
Bodde här 7 nätter i oktober 2022
Svar från Tim 11 okt. 2022
Thank you for your feedback!

10/10 Fantastiskt

Charles

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place to stay, very convenient and close to the airport. Great breakfast
Bodde här 1 natt i oktober 2022
Svar från Tim 10 okt. 2022
Thank you for your feedback!

10/10 Fantastiskt

Charles

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
This place is doing it right. Front desk so amazing, highly recommend.
Bodde här 1 natt i september 2022
Svar från Tim 2 okt. 2022
Thank you for your kind feedback! We hope to see you back soon!

10/10 Fantastiskt

John

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly employee at the front desk. Nice and quite.
Bodde här 1 natt i september 2022
Svar från Tim 12 sep. 2022
Thank you so much for your kind review!

8/10 Bra

Andrew

Bodde här 1 natt i augusti 2022
Svar från Tim 24 aug. 2022
We appreciate your feedback!

8/10 Bra

gregory

Bodde här 3 nätter i augusti 2022
Svar från Tim 17 aug. 2022
Thank you for your feedback!

10/10 Fantastiskt

Ralph

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good choice
Good choice and close to the airport which makes it very nice.
Bodde här 4 nätter i augusti 2022
Svar från Tim 9 aug. 2022
Thank you for your review!

10/10 Fantastiskt

Mary

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
People are very sweet
Bodde här 1 natt i juli 2022
Svar från Tim 25 juli 2022
We appreciate your kind rating!

10/10 Fantastiskt

Nancy

Bodde här 1 natt i juli 2022

4/10 Dåligt

David

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Every room on the second floor is identified as non-smoking but there was an extremely strong marijuana smell every day as soon as we walked out of our room. Several times my daughters didn't feel safe because there were numerous people on the second floor who were obviously extremely high on drugs. People were staggering around on the second floor. Would not recommend if travelling with kids.
Bodde här 4 nätter i juli 2022

6/10 Okej

john

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Two star for the lower 48
Hotel is run down and noisy. Stay was friendly and breakfast was ok for a hotel breakfast
Bodde här 1 natt i juni 2022
Svar från Tim 2 juli 2022
We appreciate your feedback! We hope to see you back soon!

10/10 Fantastiskt

Ellen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is within walking distance of the airport. They have a shuttle if you need it. Staff was friendly and helpful. Great breakfast.
Bodde här 1 natt i juni 2022
Svar från Tim 22 juni 2022
Thank you so much for your response! Hope to see you back soon!

8/10 Bra

Frederick

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Safe and quiet but no dining options in the area
Bodde här 1 natt i december 2021
Svar från Tim 28 dec. 2021
We appreciate your feedback! Hope to see you back soon!

8/10 Bra

Evelyn

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel was clean. Staff was friendly.
Bodde här 1 natt i december 2021
Svar från Tim 13 dec. 2021
We appreciate your feedback! Hope to see you back soon!

4/10 Dåligt

Raymond

Reste i grupp
Gillade inte: Boendets skick och faciliteter
Serious lack of management and staffing from the out side it looks abandon and the inside doesn’t give you much hope.
Bodde här 1 natt i november 2021
Svar från Tim 1 dec. 2021
We apologize for not meeting your expectations. The hotel was just purchased by new ownership and they are working as quickly as possible to get everything updated.

4/10 Dåligt

Lynnette

Reste i grupp
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och bekvämligheter
Basically false advertising in terms of amenities. The restaurant and bar is closed, breakfast is NOT a buffet and only decent on the weekends, no shuttle (because there's no staff to request one), WiFi is incredibly intermittent if at all and 24/7 front desk is not even close to true. Covid is not an excuse. If it has altered your business, then alter your advertising, as it plays a large factor in where one chooses to stay. Arrived at hotel and sat in lobby for 3 HOURS until staff arrived to check in. Over $200 was spent on cab fare alone, as one way to town (4 miles) is $25-30! Expedia was a joke when addressing the issue as well. Extremely disappointed and will never stay there again. Makes me question Quality Inn as a whole.
Bodde här 1 natt i november 2021
Svar från Tim 13 dec. 2021
We apologize for not meeting your expectations. There has been a change of ownership recently and we are working to get this property up to standards. Please call us at the front desk if there is anything we can do to make this right.

6/10 Okej

Chad

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2021
Svar från Tim 12 nov. 2021
We appreciate your feedback! Sorry to hear that your stay couldn't be more satisfactory. Please call us at our front desk to let us know how we can do better.

2/10 Väldigt dåligt

HYUN GUL

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Card key didn't work.
Bodde här 1 natt i oktober 2021
Svar från Tim 27 okt. 2021
We are so sorry to hear that your key didn't work. Please contact our front desk with any concerns and they will resolve them for you.

2/10 Väldigt dåligt

Amy

Gillade inte: Bekvämligheter och boendets skick och faciliteter
I tried calling to cancel because I got weathered in where I was at and I couldn't reach the hotel. The phone number would ring twice and then say it wasn’t a working number. There weren’t any other numbers online that I could find either so I had to pay the for the night.
Bodde här 1 natt i oktober 2021
Svar från Tim 27 okt. 2021
We are so sorry to hear about the lack of service concerning the phone number. Please give us a call at our front desk and we will be able to resolve your issue.

6/10 Okej

Michelle

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Property needs updating. However, it seemed very clean. Lacks employees so service is very slow.
Bodde här 1 natt i oktober 2021
Svar från Tim 27 okt. 2021
We appreciate your feedback! Yes, ownership just recently changed so new hires are coming soon!

4/10 Dåligt

Minoru

Bodde här 4 nätter i september 2021

8/10 Bra

Paul

Reste i grupp
Gillade: Renlighet och personal och service
It was convenient to get to the airport by walking. The grounds were not well kept up.
Bodde här 1 natt i augusti 2021
Svar från Tim 27 okt. 2021
We appreciate your feedback! Ownership just changed recently so we are working on updating the property as soon as possible.

4/10 Dåligt

Cynthia E

Bodde här 1 natt i augusti 2021

4/10 Dåligt

Verifierad resenär

Reste i grupp, Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
The three good things were: The rooms were clean and smelled fine. The cable TV worked well, with more channels than expected. However, the property was rundown, WiFi didn’t work, there was garbage outside our window, the lobby and hallways smelled bad, breakfast was primarily cold burritos and jello.
Bodde här 1 natt i augusti 2021

10/10 Fantastiskt

Pamela

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2021

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Expedia reservation was lost so we were left without a room even though we had a confirmation number.
Bodde här 1 natt i juli 2021

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
the room smelled funny. tv was broken.
Bodde här 2 nätter i juni 2021

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
It met our needs. Room was clean and comfortable. No complaints. Close to airport and Kodiak.
Bodde här 1 natt i maj 2021
Svar från GM Kodiak Quality Inn 13 juni 2021
Thank you for taking the time to write a review. We appreciate you staying with us, hope the next time you get to Kodiak you choose to stay with us.