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Recensioner av Grand Hyatt Kuwait

5 out of 5
Grand Hyatt Kuwait
360 Mall, 6th Ring Road, Zahra

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 18 av 27 recensioner" "
8 - Bra i betyg. 4 av 27 recensioner" "
6 - Okej i betyg. 2 av 27 recensioner" "
4 - Dåligt i betyg. 2 av 27 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 27 recensioner" "

9,0/10

Renlighet

8,0/10

Personal och service

7,0/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Patrik

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2023
Svar från Ayshan Hajiyeva 7 maj 2023
Dear Guest,Thanks for the awesome 10* rating! We are thrilled that you enjoyed your stay with us.

10/10 Fantastiskt

Sarah

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Both Abderrahmans that worked at the front desk were very helpful and accomodating.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Jalal

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från Khaled Bahrami, Marketing Manager 23 apr. 2024
Dear Mr. Jalal,Thank you for your perfect review of our property. We are delighted that you enjoyed your stay with us, and we look forward to hosting you at Grand Hyatt Kuwait in the near future.Best regards,Khaled BahramiMarketing ManagerGrand Hyatt Kuwait

10/10 Fantastiskt

Abdulelah, jeddah

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Outstanding 👍
Bodde här 1 natt i februari 2024
Svar från Elia Daibes 15 apr. 2024
Dear Mr. Abdulelah,Thank you so much for your kind feedback as our team always strive to deliver the best service.Best Regards,

10/10 Fantastiskt

Matteo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Cattedrale sull'autostrada
Hotel nuovissimo con stanze grandi e confortevoli situato all'interno di un mall commerciale. Tutto perfetto ma claustrofobico: nn ci sono spazi vivibili all'esterno! Spa non ancora efficiente. Buona la colazione
Bodde här 7 nätter i december 2023
Svar från Khaled Bahrami, Marketing Manager 10 dec. 2023
Dear guest,Thank you for your review, we are glad you enjoyed the location and comfort of our rooms. We look forward to welcoming you back to Grand Hyatt Kuwait in the near future.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Magnifica cattedrale nel nulla
Hotel meraviglioso ma senza spazi esterni
Bodde här 4 nätter i december 2023
Svar från Khaled Bahrami, Marketing Manager 7 dec. 2023
Dear Guest,We are happy to read that you enjoyed your recent stay with us. We look forward to welcoming you back to Grand Hyatt Kuwait in the near future.Best regards,Khaled BahramiMarketing ManagerGrand Hyatt Kuwait

10/10 Fantastiskt

Manal

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
مكان جميل وهادئ ومريح
Bodde här 2 nätter i september 2023
Svar från Khaled Bahrami, Marketing Manager 29 okt. 2023
شكرا لزيارتكم فندق جراند حياة الكويت. نحن سعداء أنك استمتعت بأقامتكم. نتطلع إلى الترحيب بكم في زياراتكم القادمة في المستقبل القريب.مع أطيب التحيات،خالد بهراميمدير تسويقجراند حياة الكويت

10/10 Fantastiskt

bibi

Bodde här 1 natt i september 2023
Svar från Khaled Bahrami, Marketing Manager 2 okt. 2023
Dear Bibi,Thank you for your positive review; we are happy to have exceeded your expectations during your stay with us. We are looking forward to welcoming you back to Grand Hyatt Kuwait soon.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Khaled Bahrami, Marketing Manager 19 sep. 2023
Dear guest,We are happy to see that you enjoyed your recent stay with us, and are delighted you left us a positive review. We look forward to welcoming you back to Grand Hyatt Kuwait in the near future.Best regards,Khaled BahramiMarketing ManagerGrand Hyatt Kuwait

10/10 Fantastiskt

Dalal

Reste i grupp
Love it
I enjoyed my stay. I enjoyed the facilities at noor spa. Also I loved the fact that it is connected to 360 mall.
Bodde här 1 natt i september 2023
Svar från Khaled Bahrami, Marketing Manager 12 sep. 2023
Dear Ms. Dalal,We are happy to read that you enjoyed your recent stay with us, and are delighted you took the time to leave us a positive review about your experience. We look forward to welcoming you back to Noor Spa and to Grand Hyatt Kuwait in the near future.Best regards,Khaled BahramiMarketing ManagerGrand Hyatt Kuwait

10/10 Fantastiskt

Mbark

Gillade: Renlighet
Bodde här 1 natt i juli 2023
Svar från Khaled Bahrami, Marketing Manager 23 juli 2023
Dear guest,We are glad you enjoyed your stay. We look forward to welcoming you back to Grand Hyatt Kuwait in the near future.

6/10 Okej

MOHAMMAD

Bodde här 2 nätter i juni 2023
Svar från Khaled Bahrami 3 juli 2023
Dear Mr. Mohammad,We are sorry to learn that you have not enjoyed your stay with us. Please let us know how we can contact you in order to better understand the issues you experienced, and what we can do to make your stay better next time. We hope to welcome you back to Grand Hyatt Kuwait in the future.

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service
Staff miss communication and bad arrangement!
Bodde här 1 natt i juni 2023
Svar från Khaled Bahrami 9 juli 2023
Dear Mr. Abdulrahman,We are sorry to learn that you have not enjoyed your stay with us. Please let us know how we can contact you in order to better understand the issues you experienced, and what we can do to make your stay better next time. We hope to welcome you back to Grand Hyatt Kuwait in the future.Best regards,Khaled BahramiMarketing ManagerGrand Hyatt Kuwait

4/10 Dåligt

Shefa

Reste i grupp
Gillade inte: Personal och service och bekvämligheter
I liked the room size and the variety of food in the restaurants, I did not like the staff attitude and behavior, they have no sense of hospitality, they are not welcoming or friendly. Waited for more than 3 hours to get the room, there was no amenities available in the toilet and when I requested the housekeeping staff just throw them in the room at the TV table and not arranged in the toilet, moreover, next day they didn’t replaced the used towels I have to request that, I paid at the reception for one day breakfast but when I went to the  restaurant to have it the staff their told me that my room number is not registered and I didn't pay for it, I have to go back to the reception to sort it out, good that I have my bank message shows the amount that been deductedfor the breakfast and the transaction was done, the whole stay I was annoyed from the staff treatment.
Bodde här 3 nätter i april 2023
Svar från Ayshan Hajiyeva 7 maj 2023
Dear Guest , Thank you for taking the time to share your experience about your recent stay at our hotel . We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay . We are reviewing your comments with our team as we continually work to improve our guest experience . We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel . Thank you again for your time and feedback.

10/10 Fantastiskt

Shaymaa

Bodde här 1 natt i mars 2023
Svar från Ayshan Hajiyeva 7 maj 2023
Dear Guest,Thanks for the awesome 10* rating! We are thrilled that you enjoyed your stay with us.Sincerely,Ayshan HajiyevaFront Office Manager

4/10 Dåligt

fahad

Reste med familjen
Gillade: Rummets bekvämlighet
Gillade inte: Renlighet och personal och service
Bodde här 2 nätter i mars 2023
Svar från Ayshan Hajiyeva 7 maj 2023
Dear Guest,Thank you for taking the time to share your rating about your recent stay with us and we are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Sincerely,Ayshan Hajiyeva Front Office Manager

6/10 Okej

Ali

Bodde här 1 natt i februari 2023

10/10 Fantastiskt

abdul

Bodde här 1 natt i januari 2023

10/10 Fantastiskt

Reem

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Thank you
Bodde här 1 natt i januari 2023

8/10 Bra

Nasser

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
.
الفندق نظيف وهادي واجهة مشكلة بسيطة الروم سيرفس كان بطيء وطلبت مره زيادة ماي وانسوا اضطريت اتصل للتذكير وعشان تتصل على الروم سيرفس لازم تتصل على اللوبي ويحولك لما سألته مافي طريقة دايركت عطاني رقم وقلت وين احصل عالرقم قالي مو موجود بالغرفه
Bodde här 1 natt i januari 2023

10/10 Fantastiskt

Adel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2022

8/10 Bra

maha

Bodde här 2 nätter i november 2022