Hello Carol: I remember you and your husband quite well. We pride ourselves in customer service and would like to know why you rated our lovely Inn as a “1” rating? When you arrived, I was with another guest at their Cottage. Upon your arrival I returned to our lobby to find you opening Cabinets etc. I asked if I could help you find something. You stated you like to “ look around” and you had already accessed the 3 restrooms etc. You proceeded to tell me about you needing a lot of TP and when I put the finishing touches on your room, I gave you your own personal roll to insure you did not run out. You then asked me for a fan, I showed you the A/C. You then told me that you were “ high maintenance “. I told you that whatever you needed we were happy to accommodate. The only other time that I saw you was in the morning as I was bringing out our hot muffins. We had a lovely conversation about an event that your daughter had just invited you to and you planned to head there for the day. I also asked you how your evening was. You never once informed me that there was any issue with your stay. This is why I am baffled at your 1 (Terrible ) rating. We take pride in making our guests feel welcome/ comfortable and at home. Please feel free to contact me as we would like to know the reason for your review. All the best. The Lakeview Inn

Thank you so much for taking the time to review us Tami!! Hope to see you again next year.

Thank you so much Theresa for taking The time to review The Lakeview. We hope to host you again next season!

Thank you so much for your review Robert! We hope to host you again in the future .

Thank you so much for taking the time to review us Anna! Hope to host you again next season.

Thank you so much for taking the time to review us Sarah! We hope to host you again in the future!

Thank those so much Lisa! We hope to host you again next season!

Thank you Ryan for taking the time to review us! We hope to host you again in the future.

Thank you so much for taking the time to review us Scott! We hope to host you again in the future.

Thank you so much for taking the time to review us Sarah! We hope to see you and Curtis again in the future! All the best, Janet and Joe and The Lakeview Family

Hope you enjoyed us here at The Lakeview Inn Lesly!

Thank you for taking the time to review us Steven! Hoping to host you again in the future!

Thanks so much Colleen! We plan to give the pool a facelift for the 2024 season!Hope to see yo next year!

Thank you so much for taking the time to review us. We look forward to hosting you again in the future!

Thank you so much Robert. We appreciate you choosing the Lakeview! Hope to see you next season.

Thank you so much Nicole! We hope to host you again soon.

Thank you for the kind words Martha! We are so happy that you enjoyed your stay with us as well as the Concert!! We hope to host you again in the future.All the best, you were a delight! Janet, Joe & The Lakeview Family

Thank you for choosing the Lakeview Inn Carol! The Lakeview Family

Thank you for the kind words Erin! We hope to host you again in the future. Enjoy your day,Janet and Joe & The Lakeview Family

Thank you so much Eric!! We hope to host you again in the future, Janet and Joe & The Lakeview Inn Family

Thank you I so much Christopher! We hope to make The Lakeview Inn your “home away from home” when you are in the area! Janet and Joe &The Lakeview Inn Family

Thanks so much Maureen! We hope to make The Lakeview Inn your “go to” home away from home in the future.Janet and Joe& The Lakeview Inn Family

Hi Jennifer!We hope to make “The Lakeview Inn” your “home away from home”when you are in the area!All the best,Janet and Joe& The Lakeview Family

Thank you.

Hi Stacie;Thank you so very much ! We hope to make the Lakeview Inn your “ home away from home” when you are visiting the area!All the best,Janet and Joe &The Lakeview Family

Thanks Susan! Hope to see you again soon!

Thank you so much for your kind words Thomas! We hope to host you again next year!All the best,Janet and Joe &The Lakeview Family

Thank you so much for the kinds words Christine! You’re only as good as your help and we most certainly consider our employees family. Hoping to see you again in the future!Janet and Joe &The Lakeview Family

Thanks so much Mary! We appreciate your review.Hoping to see you again in the future!All the best,Janet and Joe &The Lakeview Family

Hi Pamela!Thank you you so much for your kind review!We hope to host you again in the future.All the best,Janet and Joe &The Lakeview Family

Thank you so much Gregory! We hope to host you again soon!Janet and Joe & The Lakeview Family

Thanks so much Thomas!

Thank you Denise! We hope to host you again soon.

Thank you so much Maria! We hope to host you again soon!

Thank you James. Hope to see you again soon.

Thank you so much for your kind words! We hope to host you again in the future.

Kelly we appreciate you staying at the Lakeview Inn and Cottages! And hope to see you book in the future ! Glad we could accommodate

Bill thank you so much it was a pleasure meeting you and definitely hope to see you in the future!

Thank you for your review Andrew, we would like to respond to some of your concerns while visiting with us. We do not allow smoking inside the Inn nor do we allow smoking in the Cottages. However, we allow our guests that do happen to smoke to do so outside only. We plan to address a non smoking policy on the deck to the lobby for next season. If any employee was smoking on the deck, they would have been off duty at the time and this has also been addressed. Regarding the shared bathrooms, our website clearly states which rooms do have shared baths when you book your room. When you checked in, you had asked about a possible upgrade and unfortunately we were booked for the weekend and were unable to accommodate your request. You had never come back to the desk as discussed to speak with us regarding this request. Our front desk is open from 8AM-8PM and if for any reason one of our Lakeview Family was not at the desk, they were attending to the needs of another guest or housekeeping in which case there is a Framed Notice on the Desk with the Cell number of the person on duty in the event a guest needed immediate service. You had mentioned being on a steep hill. Yes, we are on Tower Hill Rd which affords us the beautiful view of the Lake and the mountains that our guests enjoy so very much. Parking for larger vehicles is also being addressed for next season as well. One again, thank you for your review and we hope to see you again!

Thank you for staying at our Inn! Next time try our cottages in our courtyard

Hey thank you ! We love feedback ! Thank you so much for staying at the lakeview

Thank you for your review ! We’re glad you enjoyed your stay and appreciate you staying at the lakeview inn!

Thank you for staying at the lakeview inn ! As these are older but renovated cottages they are close to level …but we will definitely take a look at it on the off season , we appreciate the feedback

Well we appreciate this ! Our staff is amazing !