Hello,Thank you for staying with us and leaving a review. I am deeply sorry you found our hotel less than satisfactory. I am happy to tell you that we will have a large renovation and will reopen the renewed hotel in the Autumn. Hope to see you again! Best regards, E. Soininen, GM, Scandic Lahti City

Hi Christer,Thank you very much for taking the time to write about your comments. We are sorry to hear you had not a pleasant stay with us. Our hotel is scheduled for large renovation and rooms as well as public areas will be updated. Im sorry to hear about your issues with television and that nobody game to fix it. Ill inform your feedback to the team and make sure it wont happen in the future. While I understand that your stay was not 100% satisfactory, I would hope that you would give us another chance in the future to make your stay as best as it can be. Best regards, E. Soininen, General Manager, Scandic Lahti City

Hi Wilhelm,Thank You for staying with us.We hope to see you soon again .

Thank you for the review. Hope to see you as our guest soon again!

Dear Carlos, Thank you for your visit at our hotel and for taking the time to give us a review. We all hope that should your travel plans bring you back to our area, you will give our hotel another try. Sincerely, E. Soininen, General Manager, Scandic Lahti City

Hello, Thank you so much for your feedback. Please come back! Kind regards, Mira, reception

Hei Anna-Karin! Kiitos antamastasi palautteesta. Mukavaa huomata, että viihdyit vieraanamme. Tervetuloa pian uudelleen!

Hej Jan! Tack så mycket för ditt besök och välkommen åter! Hälsningar, team Scandic Lahti City

Hej Pirjo, Tack för ditt feedback. Jag är glad att ni har trivits. Välkommen åter! Med vänlig hälsning Elsi Soininen, General Manager, Scandic Lahti City

Kiitos, kun yövyit luonamme. Arvostamme palautettasi!

Thank you for staying with us. Welcome again!

Dear Daniel, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. I will pass your kind words to our staff. Thanks again for staying with us. We hope to see you soon again in Scandic Lahti City. Best regards, Elsi Soininen, General Manager, Scandic Lahti City

Dear guest! Thank you for your stay with us. We wish you all the best and welcome again soon! With best regards, Scandic Lahti City staff

Thank you for the review. Hope to see you soon again!

Thank you for the review. Hope to see you as our guest soon again!

Thank you for the review. Nice to hear that you liked your stay at our hotel! Hope to see you as our guest soon again!

Hei, Kiitos antamastanne palautteesta. Mukava kuulla, että viihdyitte vierailullanne Cumulus City Lahdessa. Toivomme näkevämme teidät vieraanamme pian uudelleen!

Dear Roland, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kirsi Hietanen Duty manager Cumulus ity Lahti

Dear David, Thank you for your visit at our hotel and for taking the time to review us. I'm so pleased you liked our hotel and the striving efforts of our staff. We look forward to welcoming you back soon again. Sincerely,Elsi Soininen, General Manager, Cumulus ity Lahti

Thank you for the feedback. We hope to see you as our guest soon again! With kind regards, Kirsi Hietanen Duty manager Cumulus Lahti

Dear Guest, Thank you for the review of our hotel! We are sorry, that you did not enjoyed your stay this time. Hope to still see you again as our guest very soon.

Hej, Tack för ditt återkoppling. Det är viktigt för oss at ha feedback för at kunna förbättra och utveckla vår service. Enligt er respons där finns många saker som vi kan förbättras. Vi ska gå genom er återkoppling med hela personalen och försäkra att servicen, städning och allmänna överblick ska förbättras. Jag hoppas att ni ska komma och övernatta igen i Cumulus Lahti och ger oss möjlighet att övervika er om vår god service. Med vänlig hälsningar Cumulus Lahti' Elsi Soininen hotel chef