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Recensioner av Courtyard by Marriott Lake Jackson

3 out of 5
Courtyard by Marriott Lake Jackson
159 State Highway 288, Lake Jackson, TX

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 347 av 462 recensioner" "
8 - Bra i betyg. 73 av 462 recensioner" "
6 - Okej i betyg. 17 av 462 recensioner" "
4 - Dåligt i betyg. 14 av 462 recensioner" "
2 - Väldigt dåligt i betyg. 11 av 462 recensioner" "

9,6/10

Renlighet

9,4/10

Personal och service

9,0/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Sergio, San Antonio

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good hotel overall. Breakfast options in the hotel are limited but there are nice options nearby.
Bodde här 1 natt i april 2024
Svar från steve 25 apr. 2024
Thank you for being our guest and for your review. We look forward to your next visit to Lake Jackson. Safe travels!

10/10 Fantastiskt

Angulette, Beaumont

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Fire Pit was a Plus
Bodde här 1 natt i april 2024
Svar från steve 8 apr. 2024
Thank you for being our guest and for submitting the survey. We look forward to your next trip to Lake Jackson!

10/10 Fantastiskt

Maria

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Front desk was very helpful
Bodde här 1 natt i mars 2024
Svar från steve 1 apr. 2024
Thank you for the review and being our guest. We look forward to your next visit to Lake Jackson. Happy Travels!

2/10 Väldigt dåligt

Holli

Bodde här 2 nätter i mars 2024
Svar från steve 8 apr. 2024
Thank you for being our guest and for submitting the survey. We look forward to any feedback that you may provide to assist us in providing a better experience for our guests.

8/10 Bra

Roy

Room was nice and people were friendly. Enjoyed our stay and will come back again.
Bodde här 1 natt i mars 2024
Svar från steve 18 mars 2024
Thank you for being our guest and for the review.We look forward to hosting your next visit to Lake Jackson. Safe travels!

10/10 Fantastiskt

Matthew

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från steve 4 mars 2024
Thank you for our guest and for the review. We look forward to hosting your next visit to Lake Jackson!

8/10 Bra

Moche

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great quiet location
Bodde här 1 natt i februari 2024
Svar från steve 7 feb. 2024
Thank you for being our guest and for the review. We look forward to your next visit to Lake Jackson!

10/10 Fantastiskt

MARILYN

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från steve 8 jan. 2024
Thank you for being our guest and for the review. We look forward to your next visit to Lake Jackson.

10/10 Fantastiskt

Olin, Rosharon

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice beds very comfortable
Bodde här 2 nätter i december 2023
Svar från steve 2 jan. 2024
Thank you for being our guest and for the review. We look forward to your next visit to Lake Jackson.

2/10 Väldigt dåligt

Megan

Reste med familj och småbarn
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Clean, quiet hotel close to where we needed so it would have been perfect. The only downfall was that the ac in our room would not kicked in. As if there was only a fan running. We got there just in time to go to bed and not one of us could get comfortable because we were so hot all night long. By morning the room was barely cooling down.
Bodde här 1 natt i december 2023
Svar från steve 28 dec. 2023
Thank you for staying with us and for the review. I apologize for the comfort of the room. Please know that the setting for air conditioning should be on "Auto". This allows the fan to run with the compressor. Setting the fan to low or high keeps the fan running constantly and allows humidity into the room. Thank you again and we hope to be able to host your stays in the future.

8/10 Bra

Paul

Bodde här 2 nätter i december 2023
Svar från steve 8 jan. 2024
Thank you for being our guest and for the review. We look forward to your next visit to Lake Jackson.

10/10 Fantastiskt

Klaus

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från steve 18 dec. 2023
Thank you for being our guest and for the review. We look forward to your next stay with us.

10/10 Fantastiskt

Jade

Bodde här 2 nätter i december 2023
Svar från steve 2 jan. 2024
Thank you for being our guest and for the review. We look forward to your next visit to Lake Jackson.

10/10 Fantastiskt

Mary

Bodde här 1 natt i november 2023
Svar från steve 18 dec. 2023
Thank you for being our guest and for the review. We look forward to your next stay with us.

8/10 Bra

harlan

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i oktober 2023
Svar från Steve 30 okt. 2023
Thank you for staying with us and for your review.Safe travels!

10/10 Fantastiskt

Geni

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked that the Tesla level 2 chargers were in the parking lot.
Bodde här 3 nätter i oktober 2023
Svar från Steve 23 okt. 2023
Thank you for being our guest and for the review. We can't wait for your next visit to see the new Tesla chargers that will be installed. Safe travels!

10/10 Fantastiskt

harlan

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Staff was very friendly and helpful . Room was very nice and comfortable.
Bodde här 5 nätter i oktober 2023
Svar från Steve 21 okt. 2023
Thank you for being our guest and for your review. We look forward to your next visit to Lake Jackson!

10/10 Fantastiskt

Karla

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The employees at the front desk and Bistro was helpful and very friendly! We would stay here again.
Bodde här 3 nätter i oktober 2023
Svar från Steve 16 okt. 2023
Thank you for staying with us and for being our guest. We look forward to your next visit to Lake Jackson!

10/10 Fantastiskt

Sammy

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Steve 10 okt. 2023
Thank you for the review and being our guest. We look forward to your next visit to Lake Jackson. Safe travels.

6/10 Okej

Paulette

Reste med familjen
No free breakfast
Bodde här 1 natt i oktober 2023
Svar från Steve 9 okt. 2023
Thank you for your review and being our guest.

10/10 Fantastiskt

Jasmine

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I enjoyed my stay! The staff were very friendly and welcoming, the whole place was just beautiful! I definitely recommend and will be coming back. 👌❤️
Svar från Steve 2 okt. 2023
Thank you for being our guest and for the review. We look forward to your next visit to Lake Jackson!

2/10 Väldigt dåligt

Ana

Gillade inte: Renlighet, personal och service och bekvämligheter
Due to unforeseen circumstances, I had to stay at a hotel. Upon check-in front desk lacked empathy to begin with, due to a death in the family I needed to check in early, however; front desk stated check in was at 3 not noon & currently had no rooms available. I totally understand the No clean rooms on their part; but, it’s how the lady said with such aggression. The lady noted my phone number & stated she would call me as soon as there was a clean room available. I then decided to call the corporate office to see if I could get an early check in & the sweet lady notated in the system about my needs, within minutes I received a phone call from the hotels front desk @ the Lake Jackson Marriott stating a clean room was available. Upon checking in (I prepaid through a third party) I was asked for a debit/credit card for incidentals & again due to unforeseen circumstances I didn’t have a physical debit/credit card on me. I let her know I only had Apple Pay, she stated she needed a chip card for fraudulent purposes? I asked her if there was anything she could do as I had nowhere to go, she called her supervisor but an exception was declined for the ApplePay payment which they accepted by the way. I was able to get a debit card& to my surprise the shower baseboard was moldy & the power went out as I was coming down the elevator, for the second time. Then housekeeping came into my room even after DNT sign was on door as I was getting dressed to checkout. Overall, a terrible exp.
Bodde här 1 natt i september 2023
Svar från Steve 12 sep. 2023
We appreciate you for staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training tool for future guest interactions. Thank you again and safe travels!

8/10 Bra

Garrett

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel. Quiet good access to highway and good dining options.
Bodde här 3 nätter i augusti 2023
Svar från steve 6 sep. 2023
Thank you for being our guest and for the review. We look forward to your next visit to Lake JAckson.

10/10 Fantastiskt

Ronnie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Highly recommend.. near shopping and restaurants
Great hotel and super clean.. Service was great.
Bodde här 2 nätter i augusti 2023
Svar från steve 1 sep. 2023
Thank you for being our guest and for the review. We look forward to your next visit with us!

6/10 Okej

Russell

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Not worth the price.
Room was clean. Was not told the room would not be cleaned after first night. Room had a smell that I’m not sure from what.
Bodde här 2 nätter i augusti 2023
Svar från steve 28 aug. 2023
We appreciate you staying with us and sharing your experience. On behalf of my team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training tool for future guest interactions. Thank you again and safe travels!

10/10 Fantastiskt

Keenan W

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and clean. Modern Facilities and amenities.
Bodde här 1 natt i augusti 2023
Svar från steve 28 aug. 2023
Thank you for the review and for being our guest. We look forward to your next visit with us!

10/10 Fantastiskt

MARIA GABRIELA

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent
Bodde här 1 natt i augusti 2023
Svar från steve 7 aug. 2023
Thank you for staying with us and being our guest. We look forward to your next visit to Lake Jackson!

8/10 Bra

Linette, Cypress

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Suggestion: Free coffee for guest.
Bodde här 1 natt i augusti 2023
Svar från steve 7 aug. 2023
Thank you for staying with us and being our guest. Please do not forget that the coffee in the guest room is complimentary. We look forward to your next visit to Lake Jackson!

10/10 Fantastiskt

Nancy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
An exceptionally clean and new hotel option convenient to shopping and highways.
Bodde här 1 natt i juli 2023
Svar från steve 27 juli 2023
Thank for the review and for being our guest. We look forward to your next stay with us!

10/10 Fantastiskt

Danny, San Marcos

Bodde här 1 natt i juli 2023
Svar från steve 14 aug. 2023
Thank you for the review and for being our guest. We look forward to your visit to Lake Jackson!

10/10 Fantastiskt

Kyle

Bodde här 2 nätter i juli 2023
Svar från steve 13 juli 2023
Thank you for staying with us and for the review. We look forward to your next visit to Lake Jackson!

10/10 Fantastiskt

Radha

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i juli 2023
Svar från steve 6 juli 2023
Thank you for staying with us and for the review. We look forward to your next visit to Lake Jackson!

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Lake Jackson goodness
Clean, lots of parking, comfortable
Bodde här 1 natt i juli 2023
Svar från steve 6 juli 2023
Thank you for staying with us and for the review. We look forward to your next visit to Lake Jackson!

8/10 Bra

Vasile

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Incident w checking in.
Very good location. A minor incident when checking in, we were given a room w joined access door to next room. People next door were very noisy and we did not unpack or touch anything, waited a few minutes but the noise got louder, people were braking glass or bottle. Because the noise we asked to change the room. There was a different lady at the reception, no name tag or Marriott uniform. She did not want to change the room, she told us that she will call the people and if they are still making noises, after calling them 4 times, she will ask them to leave the hotel. Very unprofessional course of action. So we were to stay awake all bight till the 4th strike? The hotel was not full, so I asked again to give us a different room. She refused. The 2nd receptionist, very nice Asian gentleman, intervened and changed our room. Second room was perfect.
Bodde här 1 natt i juli 2023
Svar från steve 6 juli 2023
We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training tool for future guest interactions. Thank you and safe travesl!

4/10 Dåligt

Chad

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Speaker out side elevator played at different volumes throughout the night. Wouldn’t be bad except we had a room right next to it. Wi-Fi wouldn’t connect and was given a special code that wouldn’t work either. Upstairs neighbors were having a dance party throughout the night that keep us awake and the front desk didn’t do any thing
Bodde här 1 natt i juli 2023
Svar från steve 6 juli 2023
We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training tool for future guest interactions. Thank you again and safe travels!

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i juni 2023
Svar från steve 19 juni 2023
Thank you for staying with us and for the review. We look forward to your next visit with us!

10/10 Fantastiskt

Rene

Bodde här 1 natt i juni 2023
Svar från steve 5 juni 2023
Thank you for staying and being our guest. We look forward to your next visit!

10/10 Fantastiskt

June

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Was very nice. Alittle noisy as I could hear the freeway traffic. But tolerable. Overall a very nice stay. The ladies that were there at my check in were the sweetest.
Bodde här 2 nätter i maj 2023
Svar från steve 31 maj 2023
AC CONTROL AT UNIT

10/10 Fantastiskt

Brenda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2023
Svar från steve 31 maj 2023
Thank you for staying with us and being our guest. We Look forward to your next visit with us!

10/10 Fantastiskt

Tracey

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
When in Lake Jackson
Love love love this hotel. Will be back soon.
Bodde här 1 natt i maj 2023
Svar från steve 19 maj 2023
Thank you for being our guest and for the kind comments.We look forward to your next visit with us!

2/10 Väldigt dåligt

Jacquelyn

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Staff was rude & my room was entered without consent & my ring was stolen. General manager could not help me and still has not followed up on my call. Beyond disappointed!!!!
Bodde här 2 nätter i april 2023

10/10 Fantastiskt

Steven

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Yes
Bodde här 1 natt i mars 2023
Svar från Steve 27 mars 2023
Thank you for staying with us and for the review. We look forward to your next stay when your travels bring you to Lake Jackson.

10/10 Fantastiskt

Corina

Bodde här 1 natt i mars 2023
Svar från steve 5 maj 2023
Thank you for staying with us and for being our guest. We look forward to your next visit!

10/10 Fantastiskt

Ivett Lynn

Bodde här 1 natt i mars 2023
Svar från Steve 27 mars 2023
Thank you for staying with us and for the review. We look forward to your next stay when your travels bring you to Lake Jackson.

10/10 Fantastiskt

Braxton

Bodde här 2 nätter i mars 2023
Svar från steve 5 maj 2023
Thank you for staying with us and for being our guest. We look forward to your next visit!

10/10 Fantastiskt

stephen

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
good value
overall excellent hotel and a very good value Only negatives bathroom could be cleaner a little noisey
Bodde här 2 nätter i mars 2023
Svar från Steve 16 mars 2023
Thank you for staying with us and for the review. We look forward to your visit with us!

8/10 Bra

Elise

Bodde här 1 natt i februari 2023
Svar från Steve 16 mars 2023
Thank you for staying with us and for the review. We look forward to your visit with us!

10/10 Fantastiskt

Brooke

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were all very helpful, the room was clean
Bodde här 1 natt i februari 2023
Svar från Steve 24 feb. 2023
Thank you for staying with and for the review. We look forward to your next visit to Lake Jackson!

10/10 Fantastiskt

Blas, Tyler

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location.
Bodde här 2 nätter i februari 2023
Svar från Steve 24 feb. 2023
Thank for being our guest and for posting a review. We look forward to hosting your next visit to Lake Jackson.

8/10 Bra

Norma

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2023
Svar från Steve 3 feb. 2023
Thank you for staying with us and completing the survey. We look forward to your next visit to our area.