Hi Dante. We appreciate that you took the time to review us. If you have any feedback on how we can improve our service, please reach out to customer service. Thanks!

Thanks for the review! Do you have any feedback on your experience that you would like us to share with our team?

Thank you for the review! We will share your rating with our team.

Hi Shariff. Thank you for taking the time to share your feedback regarding your recent stay at Sam's Town. We are glad to hear that you found the hotel and casino to your liking and enjoyed dining at The Angry Butcher Steakhouse. However, we sincerely apologize for the inconvenience you experienced with the refrigerator in your room and the subsequent communication issues with our staff. Providing a comfortable and accommodating experience for our guests is our top priority, and it's clear we fell short in your case. The experience you described is not representative of the high standard of service we aim to provide. We are taking your feedback seriously and will be investigating the matter further to ensure such situations are handled more effectively in the future.We hope you will consider giving us another opportunity to restore your faith in our hotel and casino. We are committed to making things right and providing a more enjoyable experience for all our guests.

¡Muchas gracias por la alta calificación! Estamos encantados de saber que disfrutó de su visita y esperamos darle la bienvenida nuevamente pronto para vivir otra experiencia increíble.

Thanks for taking the time to share your rating. We hope to welcome you back again in the future.

We're thrilled to hear you enjoyed your visit to our property and we hope to welcome you back again soon for another amazing experience.

Hi John. We strive to provide a five-star experience to our guests on every visit and we're disappointed that we did not achieve that for you. Please get in touch with us directly through our official property website so we can go over any charges you may have incurred.

Hi Paul. Thank you for taking the time to review our property! We look forward to welcoming you back for another great experience very soon.

Hi Alicia. We are so glad that your visit met your expectations! Thank you for sharing your experience with us, please come back to visit us again soon.

Hi Lisa. We sincerely apologize for the experience you had during your stay at Sam's Town Las Vegas. We take issues of cleanliness and guest comfort very seriously. We want to assure you that we are committed to providing a safe, welcoming environment for all our guests.We regret to hear that you felt there were limited dining options within our casino. Sam's Town is proud to offer 9 diverse dining venue catering to a variety of tastes and preferences. From casual eats like the Bowling Snack Bar to fine dining at The Angry Butcher, we believe we can satisfy any craving. We encourage our guests to reach out to any member of our team for dining suggestions; we're more than happy to guide you to a dining experience that you'll enjoy.Your feedback is invaluable to us, and we hope you will give us another opportunity to show you the high standard of hospitality and service Sam's Town Las Vegas is known for.

Thank you Gary, we appreciate the kind words about our housekeeping staff. We are so glad you enjoyed your stay. Come back and see us again soon!

Thank you for your recent visit. We are sorry that the ability for other patrons to smoke when visiting our casino marred your time with us. We do hope that you will come back to visit us again soon.

Hi Daniel. Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered with our web check-out service and the less than satisfactory interaction with our staff during your in-person check-out. At Sam’s Town Las Vegas, we strive to provide exceptional service to all our guests, and it's clear we fell short in your case. We are actively working on improving our web services and training our team to ensure a more friendly and efficient check-out process. Your feedback is invaluable as it helps us to improve and provide a better experience in the future. We hope to have the opportunity to welcome you back and exceed your expectations.

We are so glad you enjoyed your visit, please come back and see us again soon!

Hi Sandra. Thank you so much for your glowing review and 5-star rating! We're thrilled to hear that you found us to offer outstanding value and that you had a great time exploring our gaming options and dining at the Angry Butcher. Most importantly, we're delighted you had a fun time with us. We look forward to welcoming you back for more unforgettable experiences. Thank you for choosing Sam's Town Las Vegas!

Hi, we are so glad to hear you enjoyed your time spent with us! We look forward to your return!

Thank you for staying with us Tracy! We’d love to have you visit again.

We strive for five-star experiences with every guest, every time. If you have feedback on how we can improve, please reach out to us. We hope you’ll visit again to give us another chance to wow you!

Thank you so much for your kind words about our staff. We are so glad to hear they always make you feel right at home! Thank you for taking the time to review your experience. Please come back and see us again soon!

Thank you for visiting us! We appreciate your comments and look forward to seeing you again soon.

We love to learn about a five-star experience. Please let us know if you have any comments that we should share with our team.

Wonderful to hear that your experience exceeded your expectations! Come back and see us again soon!

Hi Thomas. We are so glad to hear you enjoyed your time spent with us! We look forward to your return!

Hi Ambur, thank you for choosing to stay with us! We are so glad to hear that your accommodations met your needs. I would like to apologize at this time that your experience left something to be desired. We are disappointed to hear that you had a less than exceptional while dining here. While Sam's Town does not manage the TGIFridays, we hold our vendors to the same high standards that we do our own team members to provide the best in service and accommodations for our guests. We will be sure to pass on your feedback to their management teams. Thank you for taking the time to review your experience, we hope to see you again soon!

Hi Melissa. Wonderful to hear! We are glad that you had a great experience. Your input is very valuable to us. We hope you can return soon!

Excellent! We love to learn about a five-star experience. Please let us know if you have any comments that we should share with our team.

Thank you for visiting us! We’d love to have you visit again.