We reserved a non-smoking room only to arrive and be told there weren't any available and the reservation is "based on availability." The smoking room was absolutely disgusting - like walking into a room where five people are smoking at that moment. For our inconvenience, we were given a $25 food credit/voucher on our room account and a promise to change us to a non-smoking room the next morning. Before departing, we ate onsite to use our $25 credit (which showed on our receipt), only to discover it was not applied to our final bill. I had to call to get it straightened out.