Exteriör
Se tillgänglighet

Recensioner av Hampton Inn & Suites Albany Airport

2.5 out of 5
Hampton Inn & Suites Albany Airport
45 British American Blvd, Latham, NY

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 631 av 1151 recensioner" "
8 - Bra i betyg. 266 av 1151 recensioner" "
6 - Okej i betyg. 102 av 1151 recensioner" "
4 - Dåligt i betyg. 75 av 1151 recensioner" "
2 - Väldigt dåligt i betyg. 77 av 1151 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

8,4/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Matilda

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2022
Svar från Dan 22 mars 2022
Thank you for your review.

6/10 Okej

Shannen

Reste med familjen
Gillade: Renlighet och personal och service
Room was very small and the ac was very loud. Otherwise it was clean
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Karen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice staff, nice breakfast
Bodde här 1 natt i maj 2024
Svar från Sarah 16 maj 2024
Dear Karen, I appreciate your positive feedback about our hotel. I am very happy that you have a very positive experience with our staff and our amenities. We hope to be able to welcome you back in your future travels back this area.

4/10 Dåligt

Gina

Gillade: Personal och service
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Elizabeth

Reste i grupp, Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
Very friendly lady who checked us in, clean room
Bodde här 1 natt i maj 2024

8/10 Bra

Micky

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
TV offering was not good. The guide said one thing and when the channel was selected, something else was showing.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Janice

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly staff. Convenient location for travelers.
Bodde här 1 natt i maj 2024

6/10 Okej

Gayle, Heber

Gillade inte: Bekvämligheter
Very difficult to find from the airport. No restaurant in the hotel and only one fast food restaurant nearby.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Dave

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Close to the airport. Nice clean facility. Friendly staff.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Pamela

Reste med familj och småbarn, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everyone was so helpful and friendly I definitely will be back
Bodde här 3 nätter i maj 2024

6/10 Okej

Chris

Reste med familjen
Gillade inte: Bekvämligheter
Looked like room was updated but toilet was old with rust inside bowl, there clearly was a mat that taken off the inside of the bathtub , bed mattress was like cardboard
Bodde här 2 nätter i maj 2024

8/10 Bra

Mart

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Breakfast could have been better.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Matthew

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
When I’m researching a hotel, I like to read other reviews. I am looking for a review that mentions cockroaches. That is the dealbreaker. One review with cockroaches and I’m out. I didn’t see any review for this hotel for cockroaches so I went ahead and booked it and I’m glad I did. I didn’t see any cockroaches or any other bugs. The staff was extremely friendly, even having a tiny screwdriver on hand so that I could fix my glasses. There was coffee out that was nice and hot anytime I wanted it. The breakfast was breakfast. Not great not bad. I heard somebody complaining when I got there, but the staff seemed very willing to help so I thought that was promising. I think when staying at hotels people expect perfection and that’s just not realistic. This place isn’t perfect, but it was a great place to stay for two nights. I would stay there again. I would bring my partner with me.
Bodde här 2 nätter i maj 2024

6/10 Okej

Joseph A

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Very disappointed that the pool was not an available when we partially chose this hotel because of the pool for my 8 yr old.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Jessie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Sarah 4 maj 2024
Thank you for your review of your stay. I am glad that you enjoyed your stay with us. We are looking forward to welcoming you back to our hotel in the near future.

8/10 Bra

Constance

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Needs some upgrades
Bodde här 2 nätter i mars 2024
Svar från Sarah 4 maj 2024
Thank you for your candid feedback of your stay. I am glad that overall, you enjoyed your stay with us. I am sorry for any inconvenience of the things that need to be upgraded. We hope you give us another chance to serve you.

2/10 Väldigt dåligt

Rebecca

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I have visited this hotel many times over the years and have referred friends and family here. This time I had a prepaid room at the end of a long day of travels and arrived late - called ahead to make sure they knew I was coming and room was held. I arrived at almost midnight to a room that was saturated with cigarette smoke. It had obviously been a smoking room that wasn’t stripped - it made me want to vomit to be in there. I called the front desk and was told the hotel was sold out and sorry. Do not stay in room 406 if you are a nonsmoker. Wanted to take a bath but found pubic hair and grit in the tub so opted out. Fortunately I had a small can of Lysol with me. Between that and the bathroom exhaust fan I made through the night. The horrible coffee on the way out was a bonus. So disappointed and no compensation offered. Sad.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

edward, syracuse

Gillade: Renlighet, personal och service och boendets skick och faciliteter
A better than expected place to stay
Bodde här 3 nätter i april 2024
Svar från Sarah 30 apr. 2024
Dear Edward, Thank you for your review. I am very pleased to hear that you enjoyed your stay with us. We are looking forward to welcoming you back to the hotel as a guest in the near future.

8/10 Bra

Lily

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great staff at checkin and the room was great. Clean and updated. The breakfast was not good. Bacon was not real bacon. People were throwing it away. Toaster don’t work. Muffins were from fridge and stale.
Bodde här 1 natt i april 2024
Svar från Sarah 30 apr. 2024
Dear Lily, thank you for taking time to review your stay with us. I am happy to hear that our staff made your stay pleasant. I am disappointed to hear that the breakfast selection was not up to par. I hope to see you again as a guest in our hotel.

6/10 Okej

Dave

Gillade: Boendets skick och faciliteter
When I checked in an asked if they had coffee early in morning because we had an early flight to Florida. They said yes /24 hours. 2:30 am I go down to lobby for coffee, one was empty and the other was ice cold
Bodde här 1 natt i april 2024
Svar från SS 4 maj 2024
Thank you for your candid feedback. I do apologize for the coffee not being up to par. I have passed that information along to the personnel concerned. We hope you give us another chance to make it right.

10/10 Fantastiskt

MARK

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Sarah 25 apr. 2024
Thank you for your review. I am glad that you enjoyed your stay with us. We look forward to seeing you again as a guest in our hotel.

10/10 Fantastiskt

Andrea

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They was very nice and the front representative was very helpful.
Bodde här 1 natt i april 2024
Svar från SS 25 apr. 2024
Dear Andrea, Thank you for your kind words. We appreciate your business and your trust in us. We are very happy to hear that you enjoyed your stay with us.

6/10 Okej

Yvan

Reste med sin partner
Gillade: Bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
Pas à la hauteur des Hampton Inn
Bodde här 1 natt i april 2024
Svar från SS 4 maj 2024
I am very disappointed to hear that our services did not meet your expectations of Hampton Inns. We hope you give us another chance, and we be able to welcome you back in the hotel again as a guest.

2/10 Väldigt dåligt

Christopher

Affärsresenär, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Carpets are worn, faucets leak, hvac is old and noisy, front desk staff unable or unwilling to provide a pillow for the hide a bed for my son. “We don’t have any extra pillows” is what I was told. A hotel without an extra pillow should tell you all you need to know.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Joanne

Reste med familjen
Gillade: Bekvämligheter
Very clean.Staff was very kind and knowledgeable
Bodde här 1 natt i april 2024
Svar från Sarah 25 apr. 2024
Dear Joanne, Thank you for your review of your stay with us. We truly appreciate your feedback. We look forward to welcoming you back as a guest.

8/10 Bra

Diane

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place. Clean.
Bodde här 1 natt i januari 2024

6/10 Okej

Thomas

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Rooms were not very nice, carpet was pulling up off floor, coat rack pulling out of the wall, needs renovation and updating
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Klementina

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Excellent
Bodde här 1 natt i april 2024
Svar från Sarah 4 maj 2024
Thank you for your review of our property. Thank you for choosing to stay with us, and we are very happy to hear that you enjoyed your stay. Looking forward to seeing you again.

10/10 Fantastiskt

jeanette

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Sarah 30 apr. 2024
Thank you for your review and choosing our hotel. I am happy that you enjoyed your stay, and I am looking forward to having you again as a guest in our hotel.

10/10 Fantastiskt

sara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Overall it was a good experience
Bodde här 2 nätter i april 2024
Svar från Sarah 4 maj 2024
Thank you for your review of your stay. I am glad that overall, your experience with us was a good one. Hope to be able to serve you again, when you are traveling this way again.

10/10 Fantastiskt

Mary

Reste med familjen
Good
Bodde här 1 natt i april 2024
Svar från Sarah 4 maj 2024
Dear Mary, truly appreciate your business and your trust in us. I am very happy that our hotel has met your expectations and needs. Hope to be able to welcome you again in the near future.

2/10 Väldigt dåligt

Catherine

Reste i grupp
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Aucune eau chaude Refus de relocalisation Refus de remboursement Mauvaise information reçue du personnel
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Richard

We were sent to the 4th floor where outside of our room the ceiling must have had a leak and there was an awful smell and fans trying to dry the carpet. There was no hot water to shower in the morning. Awful experience
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Don

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Deirdre

I was told there was a 24 hour airport shuttle but it does not start running until 6am, which is ridiculous since there are many flights (including mine) that leave at 6am or even earlier. So we had to move to another hotel (The Hilton Garden Inn which is also at the airport). The desk clerk at the Hampton told us we would not be charged but of course we were.
Bodde här 1 natt i april 2024
Svar från SS 4 maj 2024
I do apologize for the inconvenience of our shuttle services hours of operations. If you would like to discuss this more, feel free to reach back to the hotel and we can discuss this in more detail. Thank you.

8/10 Bra

claude, La Guadeloupe

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bien
Bodde här 1 natt i april 2024
Svar från Sarah 4 maj 2024
Thank you for reviewing your stay with us. I am glad to hear that you enjoyed your stay with us. We hope to welcome you back to our hotel in the near future.

10/10 Fantastiskt

Jessica

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Sarah 4 maj 2024
Dear Jessica, I appreciate your positive feedback about our hotel. I am so glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

2/10 Väldigt dåligt

Jose

Reste med familj och småbarn, Affärsresenär, Reste med familjen, Reste med husdjur
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Worst hotel ever
Bodde här 2 nätter i april 2024
Svar från SS 30 apr. 2024
I hope this finds well. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally emailing us.

8/10 Bra

Linda

Gillade: Boendets skick och faciliteter
Very clean property well maintained helpful staff
Bodde här 2 nätter i april 2024
Svar från SS 13 apr. 2024
Dear Linda, I appreciate your positive feedback about our hotel. I am happy that you enjoyed your stay with us. I am looking forward to welcoming you back soon.

10/10 Fantastiskt

Susan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
convenient, comfortable excellent location
Bodde här 1 natt i april 2024
Svar från Sarah 13 apr. 2024
Dear Susan, thank you for your review and for choosing our hotel. I am happy to hear that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Fantastiskt

Michelle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great front door gal at 4:00 pm
Bodde här 1 natt i april 2024
Svar från Sarah 13 apr. 2024
Dear Michelle, thank you for taking time to review your stay with us. I am very happy to hear that our staff made you feel welcoming. This is really one of the things that we try to maintain in our hotel. Hope to see you again soon.

8/10 Bra

ann

Bodde här 2 nätter i mars 2024
Svar från SS 30 apr. 2024
Dear Ann, Thank you for your review. I am glad that overall, you enjoyed your stay. We hope to see you again, in your next adventure in our area.

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Personal och service
Bodde här 14 nätter i mars 2024

10/10 Fantastiskt

Scott

Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 1 natt i april 2024
Svar från Sarah 13 apr. 2024
Dear Scott, Thank you for positive feedback. I am so glad that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help with you.

4/10 Dåligt

Andrea

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was unable to offer a travel crib and I heard varying stories ranging from "they're all being used because you didn't request early enough" to "we don't have any onsite". Found the property dirty throughout, from the public bathrooms, eating areas, and pool. Pool did not have towels. Uncomfortable bedding.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Manohari, Camberwell

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a lovelly restful night at Hampton Inns by the Albany International airport.
Bodde här 1 natt i april 2024
Svar från Sarah 6 apr. 2024
Thank you for your positive review of our property. I am very happy to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future as a guest in our hotel.

8/10 Bra

Kalyn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Sarah 6 apr. 2024
Thank you for choosing to stay with us and I am glad to hear that you enjoyed your stay. We look forward to welcoming you back to the hotel in the near future.

10/10 Fantastiskt

O

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Chill.
Bodde här 1 natt i mars 2024
Svar från Sarah 1 apr. 2024
Thank you for your review. I am very pleased to hear that you enjoyed your stay with us. We hope to be able to welcome you back in the future to our hotel.

8/10 Bra

Benoit

Bodde här 1 natt i mars 2024

4/10 Dåligt

Andrea

Bodde här 1 natt i mars 2024