Dear Michelle,Thank you for taking some time to rate us, since it very important to us.Your opinion could help us to improve our service and quality.Feel free to contact us if you would like to leave us any comment about your stay.Thank you for choose Jupiter Lisboa Hotel.Kind Regards,

Dear Marie,Thank you for your preference for Jupiter Lisboa Hotel.We appreciate that you took some time to rate us, since it matters so much.We truly hope to welcoming you back in a not-so-distant future.Kind regards,

Thank you for taking some time reviewing us.Your opinion it is very important to improve our services.We apologize for any inconvenience that we may have caused you but our Spa is managed by an outsourcing company and has a cost, the use of a swimming cap inside is for hygienic reasons.We will take your words into account in our process of quality improvement. Kind Regards,

Dear Gunilla,Thank you for sharing your experience in Jupiter Lisboa Hotel.We are very glad to know that you enjoyed our hotel and our facilities.Let us agree with you about our delightful breakfast.We hope to have the opportunity to welcome you again in our hotel.Kind Regards

Dear Johan,Thank you for taking some time sharing your experience in Jupiter Lisboa Hotel.We are fully committed on providing a service of excellence to our guests and therefore it was with great pleasure that we read your positive comments on your experience at our hotel especially about our breakfast and rooftop pool.Concerning the elevators, we will take it into account in our process of quality improvement.Kind Regards

Dear Ulrika,Thank you so much for taking the time to leave an excellent rating. We really appreciate our hotel.

Bästa kund Marjan,Det är med stor stolthet som vårt team tog emot din utvärdering av vårt hotell och våra tjänster.Vi tackar dig på förhand för att du valde Hotel Jupiter för ditt besök i vår stad och vi hoppas kunna välkomna dig vid nästa tillfälle att njuta av vår takterrass.vänliga hälsningar

Dear Guest, Thank you for your preference for Jupiter Lisboa Hotel. We appreciate that you took some time to review us, since it matters so much. We truly hope to welcoming you back in a not so distant future. Kind regards, Fábio A Front Office Shift Leader

Kära Linda, vi tackar dig i förväg för att du föredrog vårt hotell vid ditt besök i Lissabon. Det var med stort nöje att vi hade möjlighet att läsa dina kommentarer privat genom de rena och städade rummen och frukosten. Vi ser fram emot ett besök inom en snar framtid. Vänliga hälsningar, Nuno L. General Manager Hotel

Dear Guest, It is a pleasure for us that you have chosen our Hotel for your stay in Lisbon. Your feedback is really important for us. We truly appreciate your kind and constructive words and we are fully committed in our process of quality improvement. We look forward to welcome you back soon! Kind regards

Dear Mrs. Emma‎, First of all, thank you very much for your preference and we hope you had a wonderful time in our Hotel. Your review is very important for us and we would like to now more about your experience in our Hotel. We hope to see you again in a near future. Kind Regards,

Dear Sirs , Thank you for choosing our Hotel for your recent stay in Lisbon. We are fully committed on providing a service of excellence to our guests and therefore it was with great pleasure that we read your positive comments on your experience at our hotel. We humbly accept with your kind words regarding our services and location. It will be a pleasure for us to have another opportunity to welcome you on the next visit to Lisbon. Best wishes,

Dear Mr. Robert, Thank you very much for giving us the opportunity to know about your experience. We are fully committed on providing a service of excellence to our guests and therefore it was with great pleasure that we saw your positive review on your experience at our hotel. We hope to welcome you back in the near future. Yours truly,

Dear Theresa,Thank you for choosing Jupiter Lisboa Hotel and for sharing your experience with us. Your feedback is incredibly valuable as it helps us identify areas for improvement in our service.We apologize for any inconvenience caused by the renovations. When our guest relations team spoke with you about your bed preferences, we regret that you didn't mention any issues regarding the renovations. Nonetheless, please rest assured that we are committed to making every effort to ensure our guests have the best possible experience.We truly appreciate your kind words about our gym facilities.Warm regards,

Esteemed Khaled,Thank you for choosing Jupiter Lisboa Hotel for your stay in Lisbon.We are fully committed on providing a service of excellence to our guests and therefore we regret any inconvenient that you felt during your stay with us.Being rude or disrespectful is not our standard and our entire team always receives very good compliments, including our guest relations.Our mission is to provide our guests with the best experience and help them to enjoy our city and our hotel.We are sorry and understand that the situation that happened in your room was something exceptional and never happened in our hotel either, and we wish had known sooner to help you and solve it.Please understand that we found your room in adverse conditions, it was necessary to transfer you to another room and we had no explanation for what happened until 2 days later, when we approached you, as unfortunately we were not informed by you about the entire inconvenience. Our colleague tried to approach you to understand the condition of the room and informed you that we have set an amount for cleaning fees and damages to our rooms by management. Once again, we understand your side and the discomfort you felt during the night and therefore, after everything explained, we came to an agreement.We are also pleased to know that the rest of your stay went well and you've enjoyed our hotel and the cuty of Lisbon.Kind regards,Luís P.General Manager